Aloft by Marriott Birmingham Soho Square

Hotels
Aloft
8.8 (351 reviews)
1903 29th Avenue South , Homewood , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great staff
Excellent location
Clean facilities
Cons:
Room maintenance issues
Uncomfortable bedding
Occasional noise disturbances

Categories

Cleanliness
8.44
Several mentions of cleanliness but also comments on age showing.
Service
9.41
Outstanding staff and helpful service noted across multiple reviews.
Location
9.45
Location highlighted as a strong positive aspect throughout the reviews.
Room Quality
7.9
Room issues raised including discomfort and maintenance concerns.
Amenities
8.93
Amenities like the indoor pool noted positively with some minor drawbacks.
Value for Money
8.39
Pricing mentioned as decent, but some room for improvement.
Food and Beverage
8.94
No specific comments but general positive sentiment about nearby options.
Overall Experience
8.91
Satisfactory experience with both enjoyments and some disappointments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:48

Property Description

Modern Amenities
This Birmingham hotel offers a contemporary stay with an indoor pool, 24-hour snack bar, and W XYZ Bar. Stay connected with free WiFi in every room, complete with a refrigerator, coffee machine, and flat-screen TV.

Convenient Facilities
Guests can enjoy access to a fitness center, business center, games room, and meeting facilities. The hotel also provides paid parking and a 24-hour reception for convenience.

Nearby Attractions
Explore Birmingham's top attractions like the Zoo and Botanical Gardens, both just a short distance away. Plus, being only 11 minutes from the airport makes travel a breeze.

Book your stay at Aloft Birmingham Soho Square for a modern and convenient experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHM

Location

Guest Reviews

8.8
Based on 351 reviews
Cleanliness: 8.44
Service: 9.41
Location: 9.45
Room Quality: 7.9
Amenities: 8.93
Value for Money: 8.39
Food and Beverage: 8.94
Overall Experience: 8.91
G
George couple us
6
Not bad but would ask different questions if I could
Pros:

Its location was great for the activities we were attending. It was clean as well.

Cons:

It lost power in the storm and they didn’t have a backup generator which was terrible. Having to walk up and down the stairs and the toilet was gurgling splashing on the floor during the storm. Never seen anything like that before.

2026-08-12 via Nuitee
S
Sherrill couple us
10
2026-08-10 via Nuitee
K
Karase couple us
7
Pros:

Location was perfect, nice neighborhood and comfortable.

Cons:

Continental breakfast was the biggest joke I have ever seen! Frozen glazed donuts! You should be ashamed of yourself!

2026-07-10 via Nuitee
R
Robert couple us
10
Perfect for what we needed. Looking to avoid a strip mall type location too.
Pros:

Breakfast was only some donuts under a glass but there seemed to be a menu for purchase but no one manning the counter.
We parked on the street and saved.
Homewood central areas had nice restos and brekky and coffee

Cons:

AC was exposed and loud like in a motel - didn't fit the style of the hotel.
Ironing board was jacked and broken. Staff should notice and just replace it.

2026-06-26 via Nuitee
A
Anne couple us
7
2026-06-23 via Nuitee
S
Stacey couple au
6
2026-06-21 via Nuitee
R
Ruth family_with_children us
5
Pros:

lovely lobby, nice rooms, friendly staff, great location

Cons:

Breakfast was non-existent. One urn of coffee and one of hot water. Ran out of artificial creamer and NO real milk. Reception said 'oh well, the truck didn't deliver' instead of sending someone to the corner to get milk. REALLY not the way to start the day. Such a small amenity would have made a huge difference to my stay and my rating. If you have no breakfast, at least do coffee well.

2026-06-02 via Nuitee
J
Jessica extended_group us
9
2026-06-01 via Nuitee
S
stefangH4985VP Business
2
MOST APPALLING EXPERIENCE I HAVE EVER HAD!!!
Pros:

DO NOT USE THIS HOTEL!!! I booked a four night stay 11-May to 15-May and paid in advance IN FULL through Expedia. My flight was delayed and I arrived on 12-May. I advised the hotel in advance that I would be delayed on the email address on their website and asked that they hold my reservation (no response). However, when I arrived they had cancelled my booking, resold the room and there were no other rooms available, so at midnight on 12-May I was turned away. The hotel had absolutely no care in the world that it was midnight and I had no where to stay that evening. It is clear the hotel suffered no financial loss as a result of my 'no show' on 11-May as they had already been paid and they resold the room. So actually they have been paid twice. However, they have refused to issue me with a refund. MOST APPALLING CUSTOMER SERVICE I HAVE EVER EXPERIENCED. Goes without saying I will never be using the Aloft chain of hotels again... I hope profiteering from my misfortune was worth it...

2026-05-19 via Tripadvisor
3
316pattyd Family Cincinnati, Ohio
2
Computers down for 4 hours couldn’t check people in and room 519 in total disrepair
Pros:

Had to wait 4 hours (7-11pm) to check in due to computers down. Room 519 in total disrepair. Electric blinds didn’t work. Peeled paint, patched holes, exposed electric cords everywhere. Paid $215 for the room. Do not stay here. Stay elsewhere

2026-05-19 via Tripadvisor
J
Jennifer couple us
10
Pros:

the rooms were very nice

2026-05-19 via Nuitee
T
Tara family_with_children us
7
All in all, it was comfortable and clean.
Pros:

I like all the lively colors and contrasting. It reminded me of Arnold's bedroom from the the tv show called 'Hey, Arnold'.

Cons:

It would have been nice if the staff let us know what floor our room was on. She only gave us our cards and didn't go into further detail. We got off on the wrong floor and had to guess where to go after a long 3 hour drive.

2026-04-27 via Nuitee
C
C. Kevin couple us
10
Great place to stay when traveling through. Easy ons n off the highway.
Pros:

Accessible, well appointed. Comfortable . Nice variety of restaurants literally across the street. Food was excellent.

Cons:

Nothing

2026-04-06 via Nuitee
7
727paragm Business
2
Terrible, fell for the location, but won't go again!
Pros:

There were unfortunately a lot of issues during my stay; thankfully Caleb at the front-desk was very helpful and was able to resolve most of the issues, but given below is what I encountered. If you ask me, I would never stay at your hotel again - the only thing working in your favor according to me is a great location, but sadly nothing else!

I understand your hotel is old, but certainly expect any hotel toilets to be clean - I checked 3 rooms and all of the toilet bowls had big stains inside as if somebody had not flushed properly!

Your old ACs make a lot of sound - again have been in several old hotels, but never faced any issue there.

You leave kid-sized bath towels in the room which was very surprising!

There is no phone in the room which is ridiculous - if you had a problem or wanted something, you have to go all the way to front-desk

The office chairs have stains on them, really bad!

The warm water takes 2-3 minutes to come, which again though an older property does not mean that we should face such basic issues!

PM

2026-03-27 via Tripadvisor
R
Richard couple us
1
See above. Trash
Pros:

Nothing

Cons:

Everything. They also held my deposit for over a month and charged me twice for the room I had to call multiple times to get a refund. Management was unprofessional

2026-03-11 via Nuitee
K
Kay family_with_children us
10
Was a wonderful overnight stay!
2026-03-08 via Nuitee
A
Alizah couple us
5
Glad it was less than 24 hours!
Pros:

The staff was very pleasant and friendly.

Cons:

Our AC didn’t work and we had no hot water.

2026-02-23 via Nuitee
N
Naderi solo_traveller us
8
2026-02-09 via Nuitee
L
Leighann couple us
10
Pros:

Breakfast was muffins in a box and orange juice or water to drink. If you has any other breakfast, you had to buy it

2026-01-19 via Nuitee
P
Paul McCormick couple us
10
Lovely hotel in upmarket area of Birmingham. Very safe area with many nice restaurants
2025-12-27 via Nuitee