Ameristar Casino Hotel Vicksburg

Hotels
•
Penn National Gaming
4116 Washington St., Vicksburg, Mississippi, 39180 , Vicksburg , US
1-601-638-1000

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Facilities

Elevator
Fitness facilities
ATM/banking
Breakfast available (surcharge)
Television in common areas
Nightclub
Express check-out
Meeting rooms
Wedding services
Assistive listening devices available
See all facilities

Review Highlights

Pros:
Friendly staff
Good value for money
Cons:
Cleanliness issues
Unprofessional service

Categories

Cleanliness
6.43
The rooms show signs of neglect, with dirt in corners and odors present.
Service
8.4
General praise for staff with some comments about customer service issues.
Location
7.44
While convenient for nearby attractions, the surrounding area felt unsafe for walking.
Room Quality
6.89
Rooms are described as outdated and not as clean as expected.
Amenities
7.42
Limited amenities such as no restaurant onsite and need to walk across the street for dining.
Value for Money
8.38
Generally good value considering the price, but some felt it didn’t meet expectations.
Food and Beverage
7.93
Basic restaurant meals were rated positively; some lack of variety noted.
Overall Experience
7.9
Mixed feelings, with several enjoyable moments overshadowed by cleanliness and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:10

Property Description

Luxurious Casino Experience
Indulge in a thrilling casino experience and explore recreational activities like the nightclub and fitness center. Complimentary Wi-Fi, wedding services, and a TV in the common area add convenience.

Dining Delights
Savor American cuisine at Bourbon's and enjoy snacks at the on-site coffee shop. Unwind at the 2 bars/lounges or opt for a self-serve breakfast on weekends, all without leaving the hotel.

Convenience and Comfort
Benefit from business facilities, express check-out, and a welcoming 24-hour front desk. Rest in one of the 149 air-conditioned rooms with plasma TVs, free Wi-Fi, and modern amenities, ensuring a relaxing stay.

Ready to experience luxury and excitement at Ameristar Casino Hotel Vicksburg in Vicksburg? Book now for an unforgettable getaway.

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • A car is required for transportation to and from this property.
  • Contactless check-out is available.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JAN

Property Policies

  • Pets

    Pets not allowed

  • General

    Individually-wrapped food options are available for dinner

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Individually-wrapped food options are available for lunch

See all policies

Location

Guest Reviews

Cleanliness: 6.43
Service: 8.4
Location: 7.44
Room Quality: 6.89
Amenities: 7.42
Value for Money: 8.38
Food and Beverage: 7.93
Overall Experience: 7.9
J
jcF5078IU • Couples
4
Old and dirty - both room and linens.
Pros:

I should have listened to reviews!
Beds were very old squeaky, terrible pillows, and large red wine stain on comforter. Couldn’t stay in shower more than 60 seconds or tub floods up over your feet! Needs big capital improvement for the price they charge. Worst place we’ve stayed in very long time.

2026-03-23 • via Tripadvisor
V
valeriewQ6314RD • Business
2
Unethical Stay
Pros:

Upon arriving at the hotel and given room assignment, I was given a 2-Queen Double when I clearly book 1 King Room. The next day, I requested room service to be told that they do not do room service; they would give me sheets and I could change them myself. To also discover that the trash had to be left out outside of the room for them to pick the trash up. Then the topper was that after I left, I left something very important behind and the telephone number that is on the website, the booking platforms through customer service for Ameristar Casino Vicksburg, the number is incorrect, 601-638-100. To also be told that someone would return my call and it is almost 12 hours later, no call. Would not recommend.

2026-03-17 • via Tripadvisor
S
Sunshine49874228822 • NONE
10
Fun,fun,fun!!
Pros:

Always a great time when I visit Ameristar!!!! The greeter Mr. Charles is a true gem and indeed a pleasure to talk to. Great visits!

2025-12-25 • via Tripadvisor
M
michaelbZ4758OO • Solo travel
8
Typical casino hotel. Price was right.
Pros:

The hotel is not connected to the casino. The hotel is across the street from the casino.Even while planning Maps showed the hotel at the casino.

2025-11-20 • via Tripadvisor
A
Angela
10
Pros:

Great stay. Comfortable beds. Clean room.

2025-10-11 • via Nuitee
J
Jodi
2
Pros:

They did not have a room for me. I had to find another hotel.

2025-10-10 • via Nuitee
T
Tim • partner
6
Pros:

People loitering in the parking area in the evening with staff. Sitting in cars in the areas set up for customers, such as the loading/unloading area. Always someone in the outside area that appear to be hanging around to visit. Did not give us a safe feeling at all

2025-10-08 • via Nuitee
R
Ronney
10
Pros:

The room was very nice for the price . When closing curtains there were lots of spider webs . Ac was exceptionally cold . Will stay again !

2025-10-06 • via Nuitee
B
Brandy • family
8
Pros:

One of the beds was broken, and leaning to one side. Made for a very uncomfortable sleep. Room smelt like smoke, even though it was a nonsmoking room. But other than that, it wasnt too bad.

2025-10-05 • via Nuitee
L
Lizette • family
4
Pros:

The room smelled really bad. Would not stay here again.

2025-10-02 • via Nuitee
J
justvalsopinion • Friends getaway
2
False all-around...
Pros:

Has anyone else been falsely accused of something extremely serious/egregious at this old hotel and had problems resolving it? False accusation? False paperwork? False narrative? False records? Inaccuracies? Unprofessionalism?

2025-10-01 • via Tripadvisor
D
Dominic
10
Pros:

It’s a small town with a casino. The people are nice. Eat at Tommy’s bbq

2025-09-27 • via Nuitee
R
Rick
2
Pros:

The casino in particular is in terrible shape. The hotel is up the street from the casino and not in a safe neighborhood to make the walk at all.

The hotel didn't have my room even though it was paid for in advance. They tried to downgrade my room so I asked them just to cancel instead.

Definitely will not be back.

2025-09-27 • via Nuitee
W
williamgP9288SU • Solo travel
10
Relaxing and fun
Pros:

It was a very enjoyable experience. The room was comfortable and quiet. The staff was pleasant and helpful and it was an overall pleasant experience.

2025-09-26 • via Tripadvisor
W
William
10
Pros:

It was nice and easy to access. All of the staff and employees were excellent hosts.

2025-09-24 • via Nuitee
C
Cameron
10
Pros:

The Hospitable Staff!

2025-09-24 • via Nuitee
D
Davey • partner
8
Pros:

Everything was really nice

2025-09-24 • via Nuitee
M
Montera
2
Pros:

This property is very unprofessional and I will never stay there again

2025-09-19 • via Nuitee
C
Clinton
2
Pros:

Host and manager are terrible customer service.

2025-09-16 • via Nuitee
P
Penny • partner
10
Pros:

Casinos close to i-20 close to grand daughter and grand children.

2025-09-16 • via Nuitee