Hotel Hacienda Merida

Hotels
•
Independent
9.2 (661 reviews)
Calle 62 #439 x 51 y 53 Centro, Mérida, YUC, 97000 , Mérida , MX
52-9999244363

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Facilities

Free WiFi
24-hour front desk
Garden
Luggage storage
Wheelchair accessible
Golfing nearby
Breakfast available (surcharge)
Safe-deposit box at front desk
Multilingual staff
Smoke-free property
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Cons:
Cleanliness issues
Breakfast quality

Categories

Cleanliness
8.2
Some concerns about pool cleanliness and room condition mentioned in reviews.
Service
10
Consistently praised for friendliness and helpfulness of the staff.
Location
10
Central location noted as a major advantage in multiple reviews.
Room Quality
9.17
Rooms are spacious and well-decorated, but some minor issues mentioned.
Amenities
8.71
Several pools and nice atmosphere, but some amenities require improvement.
Value for Money
9.16
Good value reflected in multiple reviews despite some issues.
Food and Beverage
8.69
Breakfast quality mentioned as needing improvement.
Overall Experience
9.65
Overall impressions are very positive with some caveats.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:55

Property Description

Luxurious Amenities
Indulge in the outdoor pool and garden view. Enjoy complimentary Wi-Fi, free babysitting, and tour assistance. Treat yourself to room service and unwind at the bar/lounge.

Convenient Services
Take advantage of the dry cleaning, 24-hour front desk, and multilingual staff. Continental breakfasts are offered for a fee. Stay in one of the 8 air-conditioned rooms with flat-screen TVs and free Wi-Fi. Rejuvenate in private bathrooms with complimentary toiletries.

Prime Location
Located in the heart of Mérida, near attractions like Paseo de Montejo and Mérida Cathedral. Discover nearby landmarks such as University Autónoma de Yucatán and Santa Ana Park. Don't miss out on exploring Plaza Grande and Museo Casa Montejo. Ready to experience luxury and convenience? Book your stay at Hotel Hacienda Mérida today!

Important information:

  • Children 13 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MID

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

9.2
Based on 661 reviews
Cleanliness: 8.2
Service: 10
Location: 10
Room Quality: 9.17
Amenities: 8.71
Value for Money: 9.16
Food and Beverage: 8.69
Overall Experience: 9.65
T
Tom • extended_group • be
7
2026-07-15 • via Nuitee
A
Arjan • couple • nl
9
Zeer tevreden met onze keuze voor deze accommodatie
Pros:

Ruime en schone kamers met goede bedden. Meerdere zwembaden dus altijd een plekje. Personeel was ontzettend vriendelijk, kende je bij naam. Mooie bar. Goeie airco.

Cons:

Airco is op het bed gericht.

2026-07-11 • via Nuitee
K
karina • extended_group • be
10
2026-07-10 • via Nuitee
B
Bogaerts • extended_group • be
8
2026-07-07 • via Nuitee
Z
Zio • solo_traveller • mx
10
2026-07-06 • via Nuitee
L
Laurie • couple • us
10
Beautiful colonial hotel with a great pool and large rooms.
Pros:

It’s a beautiful hotel, Spanish colonial style, wonderful pools and the staff is great!
Rooms are large and it’s very quiet!

Cons:

NA

2026-07-02 • via Nuitee
J
Juan Ignacio • couple • es
9
Pros:

PISCINAS ESPECTACULARES, HABITACION MUY AMPLIA Y PERSONAL DEL HOTEL MUY PROFESIONAL

2026-07-01 • via Nuitee
F
francesco • couple • it
9
2026-06-28 • via Nuitee
R
Ramaswami • solo_traveller • ph
1
Very bad, roach infested, avoid
Pros:

Nothing

Cons:

Roaches and ants everywhere. Cannot stay there

2026-06-26 • via Nuitee
H
Heather • couple • nl
10
Great, definately recommend
Pros:

Hotel Hacienda exceeded our expectations. The decor is amazing. A trip back in tme, but with modern stylish rooms. Absoluely gorgeous. Location in the center of town is good but once in the hotel it is very quiet. Parking is available around the corner, no problem at all. Gardens are perfectly maintained & 3 pools. Staff were very good. I would definately recommend it.
Breakfast was good. WiFi was good.

Cons:

Just the lack of happiness on the hotel manager's face. Very brusque. The rest were great.

2026-06-24 • via Nuitee
A
Allen • couple • us
10
Going back
Pros:

Hotel was beautiful and staff were warm, friendly and very accomodating

2026-06-18 • via Nuitee
R
Richard • couple • gb
10
Perfect!!
Pros:

Everything!!
A charming property and wonderful staff!

Cons:

Nothing

2026-06-15 • via Nuitee
R
Richard • solo_traveller • gb
10
We had a wonderful week at The Hacienda. Perfect!
Pros:

A beautiful traditional Hacienda with swimming pools and shaded areas!
Amazing, kind staff.
A perfect base to explore Yucatan!!

Cons:

nothing

2026-06-15 • via Nuitee
C
Corinne • couple • de
10
Pros:

Cet hôtel est très bien situé, à quelques rues du centre-ville de Mérida. C’est un très bel établissement avec trois piscines dans de petites cours intérieures.

2026-06-10 • via Nuitee
M
Mohamed • solo_traveller • fr
9
Pros:

Le décor, le surclassement, les piscines, l'espace
Double vasque, l'emplacement, le parking de l'hôtel gratuit et à proximité du centre historique
Le petit déjeuner dans le patio (non inclus !!dans le prix de la chambre)

Cons:

Prises électriques dysfonctionnelles dans notre chambre et celle qui marche son loin du lit
L'absence de frigo

2026-06-05 • via Nuitee
L
louis • solo_traveller • fr
9
2026-06-04 • via Nuitee
E
Elizabeth • couple • au
10
2026-05-27 • via Nuitee
L
Laila • couple • ch
10
2026-05-25 • via Nuitee
I
Ivonne • couple • us
10
Pros:

It was a beautiful place nice staff would love to stay there again.

Cons:

Good location..

2026-05-24 • via Nuitee
U
Ugo • couple • fr
10
2026-05-23 • via Nuitee