Hotel Hacienda Merida

Hotels
•
Independent
9.2 (608 reviews)
Calle 62 #439 x 51 y 53 Centro, Mérida, YUC, 97000 , Mérida , MX
52-9999244363

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Facilities

Free WiFi
24-hour front desk
Garden
Luggage storage
Wheelchair accessible
Golfing nearby
Breakfast available (surcharge)
Safe-deposit box at front desk
Multilingual staff
Smoke-free property
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Cons:
Cleanliness issues
Breakfast quality

Categories

Cleanliness
8.2
Some concerns about pool cleanliness and room condition mentioned in reviews.
Service
10
Consistently praised for friendliness and helpfulness of the staff.
Location
10
Central location noted as a major advantage in multiple reviews.
Room Quality
9.17
Rooms are spacious and well-decorated, but some minor issues mentioned.
Amenities
8.71
Several pools and nice atmosphere, but some amenities require improvement.
Value for Money
9.16
Good value reflected in multiple reviews despite some issues.
Food and Beverage
8.69
Breakfast quality mentioned as needing improvement.
Overall Experience
9.65
Overall impressions are very positive with some caveats.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:55

Property Description

Luxurious Amenities
Indulge in the outdoor pool and garden view. Enjoy complimentary Wi-Fi, free babysitting, and tour assistance. Treat yourself to room service and unwind at the bar/lounge.

Convenient Services
Take advantage of the dry cleaning, 24-hour front desk, and multilingual staff. Continental breakfasts are offered for a fee. Stay in one of the 8 air-conditioned rooms with flat-screen TVs and free Wi-Fi. Rejuvenate in private bathrooms with complimentary toiletries.

Prime Location
Located in the heart of Mérida, near attractions like Paseo de Montejo and Mérida Cathedral. Discover nearby landmarks such as University Autónoma de Yucatán and Santa Ana Park. Don't miss out on exploring Plaza Grande and Museo Casa Montejo. Ready to experience luxury and convenience? Book your stay at Hotel Hacienda Mérida today!

Important information:

  • Children 13 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MID

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

9.2
Based on 608 reviews
Cleanliness: 8.2
Service: 10
Location: 10
Room Quality: 9.17
Amenities: 8.71
Value for Money: 9.16
Food and Beverage: 8.69
Overall Experience: 9.65
A
André • couple • ch
8
Pros:

Bel hotel, hacienda avec beaucoup de charme.
2 piscine à disposition.
Idéal pour les visites.
Personnel super sympa !

2026-04-10 • via Nuitee
P
Paul • couple • fr
7
2026-04-07 • via Nuitee
A
Adam • couple • gb
7
I would stay again
Pros:

Sizeable room, nice pools, a good bar serving good drinks

Cons:

One of the receptionists was unfriendly. The bar closed a little early

2026-04-07 • via Nuitee
A
Akira • couple • mx
4
不快
Pros:

立地とスタッフ対応

Cons:

浴室、トイレが臭く悪臭が酷かった
シーツも不潔でダニに噛まれ不快だった

2026-04-06 • via Nuitee
A
Akira • couple • mx
4
2026-04-06 • via Nuitee
K
Kathrin • couple • de
9
2026-04-05 • via Nuitee
B
Bechemin • family_with_children • fr
10
Pros:

Bel emplacement

Cons:

Piscine très froide

2026-03-31 • via Nuitee
M
Marie Caroline • couple • ca
7
Pros:

Hacienda calme, personnel très accueillant maîtrisant français et anglais. Grande chambre, propre, pratique

Cons:

Le bruit du voisinage est très incommodant, irrespect total du voisinage. Piscine fraîche

2026-03-30 • via Nuitee
S
sylvie • couple • fr
9
Hôtel de charme cosy et bien place
Pros:

Hôtel de charme très bien placé dans Merida
Très grande chambre dans la partie VIP de l’hôtel donnant sur la piscine

Cons:

Douche vieillotte et peu de rangements

2026-03-29 • via Nuitee
N
NATHALIE • family_with_children • fr
10
Pros:

Magnifique hôtel très bien situé. Très belle décoration et les 3 patios avec piscine sont exceptionnels. Nous avions pris une chambre supérieure très spacieuse. Bon petit déjeuner. Vraiment un magnifique séjour. L'hôtel dispose d'un parking gratuit.

2026-03-27 • via Nuitee
M
Maarten • couple • nl
9
2026-03-25 • via Nuitee
V
Verhulst • couple • fr
7
2026-03-24 • via Nuitee
F
Fiona • couple • gb
6
Beautiful old hotel but disappointing room
Pros:

Outside space was beautiful and lovely place to relax from bustling city.

Cons:

Our room was disappointing as was not like the photos on the website. It was very dark and musty.

2026-03-22 • via Nuitee
F
Felix • couple • de
8
Pros:

Sehr gepflegte Unterkunft mit sehr netten Personal.

Cons:

Fruhstücknund Kaffe sind ausbaufähig

2026-03-22 • via Nuitee
D
Dr Argy • couple • gb
10
Beautiful hotel at a very convenient location
Pros:

We had booked a standard room because we stayed only for 1 night. So, the room is just nice in size for 2 persons, if you only have a cabin bag. The best thing about this hotel is its central location and also, a free parking nearby. You have to park your car outside the hotel to unload and check-in, before the staff show you where to park your car. It will be at a secured parking nearby. The property, on the whole, is very beautifully built. We love the decor, and we love Merida!!

Cons:

Nothing.

2026-03-22 • via Nuitee
M
Martin • couple • us
8
2026-03-20 • via Nuitee
J
Jur • couple • nl
8
2026-03-18 • via Nuitee
A
Alex • couple • gb
8
2026-03-18 • via Nuitee
V
Vivica • couple • at
9
Schöner Aufenthalt in Merida
Pros:

Super authentische Unterkunft. Hat uns extrem gut gefallen!! Die Pools sind super und das Personal sehr bemüht!! Die Lage des Hotels ist wirklich 1A!! Würde das Hotel zu 100% weiterempfehlen.

Cons:

Die Umgebung ist leider recht laut.

2026-03-17 • via Nuitee
T
Talavs • family_with_children • lv
10
Hotel for convenient rest with pools and good parking for cars
Pros:

The breakfast was good, every day the same, but tasty. Good parking for a car , near the hotel 3-4 min. WiFi was good.3 good pools for swimming in territory / garden of the hotel.

2026-03-16 • via Nuitee