Ameristar Casino Hotel Council Bluffs

Hotels
7.8 (557 reviews)
2200 River Road , Council Bluffs , us

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Helpful staff
Convenient location
Delicious food
Cons:
Cigarette smell
Cleanliness issues
High prices for extras

Categories

Cleanliness
6.26
The cleanliness was criticized, especially with cigarette smell in the room and dirty jacuzzi.
Service
8.73
The staff was noted as helpful during the reservation issue and providing soap refills.
Location
8.27
Conveniently located next to I-80 and many facilities on-site.
Room Quality
7.22
Rooms are spacious but need upgrades, noise issues and mattress problems reported.
Amenities
8.25
Enjoyable amenities like jacuzzi and sports bar on-site, though some issues reported.
Value for Money
6.71
Perceived as expensive with extra charges for internet service.
Food and Beverage
9.26
Excellent food experiences praised, especially breakfast and evening meals.
Overall Experience
7.73
Mixed experience due to cleanliness issues but overall enjoyable stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 06:08

Property Description

Luxurious Accommodations
Experience comfort and style at Ameristar Casino Hotel Council Bluffs with spacious rooms equipped with modern amenities like a 46-inch flat-screen TV and a coffee machine.

Unmatched Facilities
Indulge in the convenience of an indoor pool, fitness center, and multiple dining options including Bella's Bakery and Cafe, Heritage Buffet, and Riva Steak & Seafood.

Convenient Location
Located near popular attractions like Henry Doorly Zoo and TD Ameritrade Park Omaha, and just 7 km from Eppley Airfield Airport, Ameristar Casino Hotel Council Bluffs offers the perfect blend of relaxation and entertainment.

Book now to elevate your stay at Ameristar Casino Hotel Council Bluffs.

Important information:

Guests must be at least 21 years old to reserve a room at this property.

The daily resort fee includes the following:

- Guestroom WiFi
- Two bottles of water
- En suite coffee
- Pool and fitness center access
- Self and valet parking
- Unlimited local callsGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OMA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in all areas and charges are applicable.

Location

Guest Reviews

7.8
Based on 557 reviews
Cleanliness: 6.26
Service: 8.73
Location: 8.27
Room Quality: 7.22
Amenities: 8.25
Value for Money: 6.71
Food and Beverage: 9.26
Overall Experience: 7.73
K
Keyonna • solo_traveller • us
8
2026-06-23 • via Nuitee
M
Mislet • couple • us
9
2026-06-21 • via Nuitee
J
John • couple • us
3
Better places then this venue to stay
Pros:

Not much over priced for the property. Restaurants closed only open on weekends. Bar food was good maybe because it was only
place to get nourishment other then a vending machine.

Cons:

No restaurant’s open but there is the players club restaurant if you are a high roller. 😏

2026-06-19 • via Nuitee
A
Ashley • solo_traveller • us
9
Needed a room while traveling and this was perfect halfway distance- enjoyed the room, got to play the slots a little bi
Pros:

Great location for where I was driving. Room was super cozy, clean and everything was very comfortable. The quesadilla I had from the sports bar at the property was probably one of the best ones I’ve ever eaten for a really reasonable price too!

Cons:

I didn’t like that it had smoking at the casino- but that’s my own fault for not reading up on that so they still get a great score for everything.

2026-06-15 • via Nuitee
J
Janice • family_with_children • us
8
Staff were helpful, and pleasant. This was a little mini vacation for us, and we enjoyed our stay.
Pros:

The dinner was exquisite. We had lobster tails, asparagus, crab cakes, and a wedge salad. The complimentary bread was amazing as well.

Cons:

The toilet in our room kept running, and I would need to shake the handle. We ran out of toilet paper, and we used the kleenex, but they were wet from the water in the bathroom sink coming out too fast.

2026-06-14 • via Nuitee
D
Darling • couple • us
9
2026-06-11 • via Nuitee
R
R2004KTbarryw • NONE
10
Must stop at Ameristar!!!!
Pros:

Ameristar Casino in Council Bluffs. Great places to eat - everything from wonderful sandwiches to Crab Legs and juicy steaks. Take it from a local no one is a stranger there and they treat you like gold. They don't set the standard they are the standard.

2026-06-09 • via Tripadvisor
C
Cynthia • couple • us
8
2026-06-09 • via Nuitee
C
cozyw2022 • Family
2
Housekeeping/ Customer Service
Pros:

This hotel needs a better system when it comes to housekeeping. I called room service over 30 times because we needed towels the line was busy all 30 times. I finally called the front desk and it still took 32 minutes. The older lady on the morning of 6/5 at the front desk was very nasty and didn’t seem to want to help. I will never stay her again. We left and moved to the Marriott Courtyard.

2026-06-07 • via Tripadvisor
J
juli • couple • us
8
Fun girls stay
Pros:

Location and pool

Cons:

Limited times banquet was open during the week

2026-06-06 • via Nuitee
J
Jerry • couple • us
7
2026-06-06 • via Nuitee
B
BeckyGraves • solo_traveller • us
8
2026-06-03 • via Nuitee
C
Carolyn • solo_traveller • us
9
Pros:

Near the casino
Comfortable room
Clean

Cons:

Parking not attached

2026-06-02 • via Nuitee
E
Evan • couple • us
10
2026-05-25 • via Nuitee
M
Michael • extended_group • us
8
2026-05-23 • via Nuitee
B
Brinn • couple • us
7
It was nice I would visit again.
Pros:

It was very clean and spacious

Cons:

Some older appliances

2026-05-19 • via Nuitee
R
Ronald • solo_traveller • us
8
Cons:

No coffee pot in the room.

2026-05-19 • via Nuitee
C
Catherine • solo_traveller • us
10
Pros:

Great food! Very scenic location & enjoyed the casino!

Cons:

We had a hot tub in our room, but needed a stool or some other apparatus to get these old bones out of it!

2026-05-17 • via Nuitee
A
Amelia • solo_traveller • us
5
Decent place, but check-in was egregiously late
Pros:

I loved the location. The bed was successful and the room was clean.

Cons:

I think they were totally booked, so when I arrived to check-in (at my pre-designated time), they didn’t have a room ready for me. That was 4pm. I had to wait until 7:41pm before a room was ready!

I recognize that there were issues with staffing housekeeping services in order to get the rooms ready for other guests, and I understand that having late check-outs is also a factor - but come on, folks. This felt like when planes overbook flights and ask people to take a different flight (through no one’s fault except the airline), except that those passengers get compensated. The lovely front desk people gave me a 10% off coupon for breakfast, which was nice, but for 3.5 hours late for check in, I was actually thinking breakfast should be entirely complimentary (perhaps this is unreasonable of me, since I’ve never had this happen before).

Everyone who worked there was amazing, by the way. They all were dealing with the delays in checking people in like champs.

2026-05-16 • via Nuitee
D
Debra • family_with_children • us
10
Great
Pros:

Didn't eat breakfast

2026-05-14 • via Nuitee