Ameristar Casino Hotel Council Bluffs

Hotels
7.8 (516 reviews)
2200 River Road , Council Bluffs , us

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Helpful staff
Convenient location
Delicious food
Cons:
Cigarette smell
Cleanliness issues
High prices for extras

Categories

Cleanliness
6.26
The cleanliness was criticized, especially with cigarette smell in the room and dirty jacuzzi.
Service
8.73
The staff was noted as helpful during the reservation issue and providing soap refills.
Location
8.27
Conveniently located next to I-80 and many facilities on-site.
Room Quality
7.22
Rooms are spacious but need upgrades, noise issues and mattress problems reported.
Amenities
8.25
Enjoyable amenities like jacuzzi and sports bar on-site, though some issues reported.
Value for Money
6.71
Perceived as expensive with extra charges for internet service.
Food and Beverage
9.26
Excellent food experiences praised, especially breakfast and evening meals.
Overall Experience
7.73
Mixed experience due to cleanliness issues but overall enjoyable stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 06:08

Property Description

Luxurious Accommodations
Experience comfort and style at Ameristar Casino Hotel Council Bluffs with spacious rooms equipped with modern amenities like a 46-inch flat-screen TV and a coffee machine.

Unmatched Facilities
Indulge in the convenience of an indoor pool, fitness center, and multiple dining options including Bella's Bakery and Cafe, Heritage Buffet, and Riva Steak & Seafood.

Convenient Location
Located near popular attractions like Henry Doorly Zoo and TD Ameritrade Park Omaha, and just 7 km from Eppley Airfield Airport, Ameristar Casino Hotel Council Bluffs offers the perfect blend of relaxation and entertainment.

Book now to elevate your stay at Ameristar Casino Hotel Council Bluffs.

Important information:

Guests must be at least 21 years old to reserve a room at this property.

The daily resort fee includes the following:

- Guestroom WiFi
- Two bottles of water
- En suite coffee
- Pool and fitness center access
- Self and valet parking
- Unlimited local callsGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OMA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in all areas and charges are applicable.

Location

Guest Reviews

7.8
Based on 516 reviews
Cleanliness: 6.26
Service: 8.73
Location: 8.27
Room Quality: 7.22
Amenities: 8.25
Value for Money: 6.71
Food and Beverage: 9.26
Overall Experience: 7.73
A
Ashley • couple • us
10
2026-03-06 • via Nuitee
T
Theresa • family_with_children • us
7
OK stay
Pros:

Close to attractions, whirlpool in room, casino staff was great

Cons:

Had plumbing issue that was not fixed or addressed. Shared pool with other hotel.

2026-02-27 • via Nuitee
T
Tania • family_with_children • us
5
Pros:

La piscina deben de pintarla y limpiarla al igual que los cristales de la piscina están bien sucios

Cons:

L habitación muy mala. Las cortinas rotas. el restaurante 18.. buena comida pero muy mal servida y muy mal servicio

2026-02-24 • via Nuitee
V
Venividivici22 • Family
2
Howard Johnson of Casino Hotels-Never Again
Pros:

This place is the Howard Johnson of casino hotels, absolutely horrible. It wasn’t always so bad but has definitely gone downhill over the years. I was raised in Omaha and it was a place to go years ago. The Buffett used to be one of the best. I moved away years ago and just went back to visit. Let me tell you….they only have the Buffett Fri-Sun. The 2 little restaurants that are they have crazy hours and don’t even provide room service. They had no luggage carts when I arrived and I had to go hunt them down on the hotel floors. No wheelchairs for disabled people to get from the desk to the hotel (it’s a decent walk from point A to point B if you’re walking challenged like my mom). Housekeeping is by request 24 hours in advance. The rooms are bare bones minimum furnishings and it needs an update into the 20th century. No valet and the parking lot is not nowhere near the entrance, add to that trucks and heavy company equipment driven by hotel guests parked all Willy-nilly anyway across the parking lot making it difficult to find a parking spot that isn’t towards the back of the casino lot. The no valet again….what casino do you go to that is a decent size without valet.
I was so disappointed with the hotel experience that I refused to give my money to the casino, lost interest.
This was such a disappointment and waste of good money, never again!

2026-02-18 • via Tripadvisor
A
Anthony • family_with_children • us
9
2026-02-13 • via Nuitee
I
I2858CQbillf • NONE
10
Nice way to relax portion of a day
Pros:

Usually stop in couple times month to eat lunch and make few sports bets
Also spend little time on gaming floor nice place to get away to every now and again

2026-01-22 • via Tripadvisor
S
SCOTT • family_with_children • us
8
2026-01-22 • via Nuitee
M
Maggie • family_with_children • us
8
Cons:

The room smelled a little musty or leftover cigarette smoke

2026-01-19 • via Nuitee
V
Victoria • couple • us
10
2026-01-19 • via Nuitee
D
Dwight • couple • us
9
Nice over night stay on a road trip
Pros:

Good value

Cons:

No breakfast but that was expected

2026-01-19 • via Nuitee
B
Bobbi • couple • us
2
Disappointing cleanliness
Cons:

shower didn't drain & the soap was out, blood on the toilet door and the bathroom door is disgusting, lighting fixture, cleaning broom was left on chair, wallpaper is pealing, I understand why the lighting is bad because it didn't look great. For a suite with a spa in it I am very disappointed I paid so much room 517. I could stay at super 8 and felt the same way.

2026-01-19 • via Nuitee
C
Caroline • solo_traveller • gb
10
2026-01-19 • via Nuitee
K
Kevin • solo_traveller • us
5
Cons:

Bed was lumpy

2026-01-19 • via Nuitee
G
Gerald • couple • us
7
Overall I would give it a C+. They staff was great. Room was nice but one of the beds was hard.
Pros:

Breakfast was good. Staff was nice.

Cons:

Elevator could have been cleaner. One of our beds was very hard.

2026-01-19 • via Nuitee
M
M3828CZbryanw • NONE
10
Very nice staff. Up to date games
Pros:

They comp well. Clean, safe. Friendly staff. The return on bets seemed as good or better than most casinos I've been to lately. Overall pretty good experience.

2026-01-15 • via Tripadvisor
J
jdnebr2017 • NONE • Omaha, Nebraska
6
A disappointing stay at a once beautiful facility.
Pros:

Overall cleanliness of buildings and grounds are lacking. Quality of my room, #327, left much to be desired. The mattress and box springs have seen much better days and need to be replaced. Pillows were not comfortable at all. If you have any type of back or neck issues, I suggest finding another location to stay.

2026-01-15 • via Tripadvisor
J
Jace • family_with_children • us
8
Pros:

Good location, helpful staff, mostly good amenities.

Cons:

The buffet hours no good

2026-01-15 • via Nuitee
E
Emmanuel • extended_group • us
1
2025-12-30 • via Nuitee
T
Tanner • family_with_children • us
8
2025-12-25 • via Nuitee
D
Donna • family_with_children • us
8
2025-12-22 • via Nuitee