Hearton Hotel Shinsaibashi

Hotels
8 (1423 reviews)
Chuo-ku Nishishinsaibashi 1-5-24 , Osaka , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Ironing service
Coffee Shop on site
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean hotel
Cons:
Small rooms
Some cleanliness issues
Limited breakfast options

Categories

Cleanliness
7.64
The room had a persistent bad smell and some comments indicate cleanliness issues.
Service
9.11
Staff were mentioned as helpful and kind in several reviews.
Location
9.15
The hotel is conveniently located near transportation and shopping areas.
Room Quality
7.1
Rooms are described as small and some issues with noise and comfort were noted.
Amenities
7.63
Limited breakfast options and some amenities were reported as outdated.
Value for Money
8.09
Standard quality for this hotel tier with a fair balance of pros and cons.
Food and Beverage
7.14
The breakfast options were found to be limited and not very appealing.
Overall Experience
8.11
While there were some issues, the overall sentiment was positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:02

Property Description

Convenient Location
Located just a 2-minute walk from Shinsaibashi Subway Station and near America Village, Hearton Hotel offers easy access to popular attractions like Dotonbori and Namba.

Comfortable Rooms
The cosy rooms at Hearton Hotel Shinsaibashi feature free wired internet, private bathrooms, flat-screen TVs, and amenities like humidifiers and trouser presses for a comfortable stay.

Great Services
Enjoy the convenience of a 24-hour front desk, luggage storage, laundry services, and a stylish breakfast buffet at Cafe Planet 3rd during your stay at Hearton Hotel.

Experience comfort and convenience at Hearton Hotel Shinsaibashi. Book your stay now for an unforgettable trip to Osaka!

Important information:

Please note that renovation work of the breakfast venue "Planet 3rd Shinsaibashi store" will be carried out from Monday, January 5, 2026, to Sunday, February 15, 2026, and some units may be affected by noise.An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KIX

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 1423 reviews
Cleanliness: 7.64
Service: 9.11
Location: 9.15
Room Quality: 7.1
Amenities: 7.63
Value for Money: 8.09
Food and Beverage: 7.14
Overall Experience: 8.11
R
Rumiko • extended_group • jp
9
2026-02-12 • via Nuitee
T
Tomoe • solo_traveller • jp
8
2026-01-29 • via Nuitee
T
Tomoe • solo_traveller • jp
8
出張のロケーションは、最高でした！
Pros:

ロケーションの良さ。

Cons:

室内の温度調整が出来ないので、
朝など少し寒かった。

2026-01-29 • via Nuitee
M
Mayu • couple • jp
5
2026-01-26 • via Nuitee
E
EUNYOUNG • family_with_children • kr
7
깨끗한 숙소와 맛있는 조식이 있어요.
Pros:

조식이 너무 맛있어요. 깨끗해서 좋았어요. 직원이 친절해서 좋아요.

Cons:

카드키가 아니라 불편해요. 열쇠로 문이 잘 안열려요. 난바역에서 10분정도 걸어야 돼서 불편해요.

2026-01-20 • via Nuitee
L
Leslie • couple • tw
8
2026-01-20 • via Nuitee
C
Chih tuan • solo_traveller • tw
8
2026-01-20 • via Nuitee
A
Asa • couple • jp
7
2026-01-20 • via Nuitee
R
ryo • couple • jp
10
2026-01-20 • via Nuitee
M
Michael • solo_traveller • de
5
Insgesamt eider enttäuschend.
Pros:

Sauberes Zimmer, von der Einrichtung an sich ganz gut.

Cons:

Das Zimmer roch nach Rauch, was sich auch durch den vorhandenen Luftreiniger nich beheben ließ.
Außerdem war es extrem warm im Zimmer, wogegen die Klimaanlage nicht ankam. Selber konnte man kein Fenster öffnen, also auch so keine Abhilfe schaffen.
Ferner war das Zimmer rech hellhörig.
Im Bad war es noch wärmer als im Zimmer und die Lüftung dort war aus meiner Sicht wenig wirksam.

2026-01-20 • via Nuitee
S
SENTAROU • family_with_children • jp
6
2026-01-19 • via Nuitee
M
MINAKO • family_with_children • jp
10
2026-01-19 • via Nuitee
H
Hiromi • solo_traveller • jp
9
2026-01-19 • via Nuitee
E
Emika • family_with_children • jp
10
駅からも近く、良かった！
Pros:

フロントスタッフの男性の気持ちの良い対応、心遣いが有難かったです。
団体行動だったので色々とハプニングが起こってしまったけど、嫌な顔ひとつせずに接してもらえ気持ちの良い対応をしてくれました。

2026-01-19 • via Nuitee
A
Akio • family_with_children • jp
6
満足しています
Pros:

心斎橋駅近くとても便利

2026-01-19 • via Nuitee
A
Ayumi • solo_traveller • jp
7
2026-01-19 • via Nuitee
Y
YUMI • family_with_children • jp
7
2026-01-19 • via Nuitee
M
Mark • couple • us
10
Pros:

Great location in Shinsaibashi - we were able to easily walk to all of the places we wanted to see in Osaka and it's across the street from the local train line

2026-01-19 • via Nuitee
S
shahrzad • couple • au
3
I would never choose this hotel for stay
Pros:

the only good thing about this hotel is that it is near to public transport and it is easy access to Dotonbori area for walk.

Cons:

when we booked, we asked hotel to give us high floor room, they gave us high floor but view was another building which was not safe to open the blind at all, and room was so dirty, I also asked them to check in us earlier because we came directly from Kyoto and I was sick but they ignored and asked us to charge additional for AUD 144 for just 4 hours!!! Also building is more than old

2026-01-19 • via Nuitee
Y
YOKO • family_with_children • jp
8
利便性は良かったです。
Pros:

心斎橋の駅からも近く、道頓堀・なんば方面にも徒歩で行けたので、お土産などの買い物も、途中でホテルに置きに帰れたりして、立地が良かったです。
また、1階のフロント前に、アメニティ・スープ・コーヒー・紅茶・煎茶のティーパックなどがあり、とても助かりましたし、エレベーター前に自販機・ホテルの近くにコンビニもあって、とても便利でした。

Cons:

シングルとはいえ、2人で利用したので、ハンガーが3ヶしかなくて、足りなかったです。
また、ユニットバスのシャワーカーテンの匂いが気になり、とても臭くて、翌日フロントで言ったら、その日に交換してくれたのですが、やはり、清掃の時に清掃員がキチッと確認して欲しいと思いました。
前日は、我慢してお風呂に入りました。

2026-01-19 • via Nuitee