Hearton Hotel Shinsaibashi

Hotels
8 (1433 reviews)
Chuo-ku Nishishinsaibashi 1-5-24 , Osaka , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Ironing service
Coffee Shop on site
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean hotel
Cons:
Small rooms
Some cleanliness issues
Limited breakfast options

Categories

Cleanliness
7.64
The room had a persistent bad smell and some comments indicate cleanliness issues.
Service
9.11
Staff were mentioned as helpful and kind in several reviews.
Location
9.15
The hotel is conveniently located near transportation and shopping areas.
Room Quality
7.1
Rooms are described as small and some issues with noise and comfort were noted.
Amenities
7.63
Limited breakfast options and some amenities were reported as outdated.
Value for Money
8.09
Standard quality for this hotel tier with a fair balance of pros and cons.
Food and Beverage
7.14
The breakfast options were found to be limited and not very appealing.
Overall Experience
8.11
While there were some issues, the overall sentiment was positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:02

Property Description

Convenient Location
Located just a 2-minute walk from Shinsaibashi Subway Station and near America Village, Hearton Hotel offers easy access to popular attractions like Dotonbori and Namba.

Comfortable Rooms
The cosy rooms at Hearton Hotel Shinsaibashi feature free wired internet, private bathrooms, flat-screen TVs, and amenities like humidifiers and trouser presses for a comfortable stay.

Great Services
Enjoy the convenience of a 24-hour front desk, luggage storage, laundry services, and a stylish breakfast buffet at Cafe Planet 3rd during your stay at Hearton Hotel.

Experience comfort and convenience at Hearton Hotel Shinsaibashi. Book your stay now for an unforgettable trip to Osaka!

Important information:

Please note that renovation work of the breakfast venue "Planet 3rd Shinsaibashi store" will be carried out from Monday, January 5, 2026, to Sunday, February 15, 2026, and some units may be affected by noise.An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KIX

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 1433 reviews
Cleanliness: 7.64
Service: 9.11
Location: 9.15
Room Quality: 7.1
Amenities: 7.63
Value for Money: 8.09
Food and Beverage: 7.14
Overall Experience: 8.11
M
Mechama • extended_group • ph
9
Stayed here during my 2 visits in osaka
Pros:

Location

Cons:

none

2026-03-12 • via Nuitee
S
Sam • family_with_children • sg
8
Good location
Pros:

Location is good

Cons:

A bit too small

2026-03-09 • via Nuitee
Y
YUKI • family_with_children • jp
7
2026-03-07 • via Nuitee
A
ATSUSHI • family_with_children • jp
6
2026-03-04 • via Nuitee
K
KaiChan • couple • tw
8
2026-03-01 • via Nuitee
M
Mai • family_with_children • jp
8
Pros:

普段旅先であまり眠れないけど、とてもよく眠れた。チェックアウトが12時でゆっくり支度ができた。

Cons:

バストイレが狭くて少し使いにくかった。

2026-03-01 • via Nuitee
M
Mai • family_with_children • jp
8
2026-03-01 • via Nuitee
G
Gabriela • couple • br
8
Pros:

The room was good despite being small, which is acceptable considering the location. Everything was very clean.

Cons:

The staff is very cold and I did not feel welcome there, like I didn't belong. They always seemed annoyed with me for some reason, and for that I wouldn't stay there again.

2026-02-27 • via Nuitee
K
KAYO • family_with_children • jp
8
快適に過ごせました。
Pros:

オニオンスープがとても美味しい。

Cons:

ベット頭側にコンセントが2つ以上あればいいと思います。また、ベッド横に小さなテーブルが欲しいです。

2026-02-26 • via Nuitee
S
suvera • solo_traveller • th
5
2026-02-24 • via Nuitee
M
mihojp • solo_traveller • de
7
2026-02-22 • via Nuitee
L
Louise • couple • br
10
Pros:

Hotel muito bom! Ótima localização!

Cons:

A acústica é um pouco desfavorável. É possível escutar barulho vindo do quarto ao lado. Fora isso, sem outros pontos negativos.

2026-02-22 • via Nuitee
R
Rumiko • extended_group • jp
9
2026-02-12 • via Nuitee
T
Tomoe • solo_traveller • jp
8
出張のロケーションは、最高でした！
Pros:

ロケーションの良さ。

Cons:

室内の温度調整が出来ないので、
朝など少し寒かった。

2026-01-29 • via Nuitee
T
Tomoe • solo_traveller • jp
8
2026-01-29 • via Nuitee
M
Mayu • couple • jp
5
2026-01-26 • via Nuitee
E
EUNYOUNG • family_with_children • kr
7
깨끗한 숙소와 맛있는 조식이 있어요.
Pros:

조식이 너무 맛있어요. 깨끗해서 좋았어요. 직원이 친절해서 좋아요.

Cons:

카드키가 아니라 불편해요. 열쇠로 문이 잘 안열려요. 난바역에서 10분정도 걸어야 돼서 불편해요.

2026-01-20 • via Nuitee
M
Michael • solo_traveller • de
5
Insgesamt eider enttäuschend.
Pros:

Sauberes Zimmer, von der Einrichtung an sich ganz gut.

Cons:

Das Zimmer roch nach Rauch, was sich auch durch den vorhandenen Luftreiniger nich beheben ließ.
Außerdem war es extrem warm im Zimmer, wogegen die Klimaanlage nicht ankam. Selber konnte man kein Fenster öffnen, also auch so keine Abhilfe schaffen.
Ferner war das Zimmer rech hellhörig.
Im Bad war es noch wärmer als im Zimmer und die Lüftung dort war aus meiner Sicht wenig wirksam.

2026-01-20 • via Nuitee
L
Leslie • couple • tw
8
2026-01-20 • via Nuitee
A
Asa • couple • jp
7
2026-01-20 • via Nuitee