Hearton Hotel Shinsaibashi

Hotels
8 (1458 reviews)
Chuo-ku Nishishinsaibashi 1-5-24 , Osaka , jp

listing image 1
Show all photos
Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Ironing service
Coffee Shop on site
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean hotel
Cons:
Small rooms
Some cleanliness issues
Limited breakfast options

Categories

Cleanliness
7.64
The room had a persistent bad smell and some comments indicate cleanliness issues.
Service
9.11
Staff were mentioned as helpful and kind in several reviews.
Location
9.15
The hotel is conveniently located near transportation and shopping areas.
Room Quality
7.1
Rooms are described as small and some issues with noise and comfort were noted.
Amenities
7.63
Limited breakfast options and some amenities were reported as outdated.
Value for Money
8.09
Standard quality for this hotel tier with a fair balance of pros and cons.
Food and Beverage
7.14
The breakfast options were found to be limited and not very appealing.
Overall Experience
8.11
While there were some issues, the overall sentiment was positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:02

Property Description

Convenient Location
Located just a 2-minute walk from Shinsaibashi Subway Station and near America Village, Hearton Hotel offers easy access to popular attractions like Dotonbori and Namba.

Comfortable Rooms
The cosy rooms at Hearton Hotel Shinsaibashi feature free wired internet, private bathrooms, flat-screen TVs, and amenities like humidifiers and trouser presses for a comfortable stay.

Great Services
Enjoy the convenience of a 24-hour front desk, luggage storage, laundry services, and a stylish breakfast buffet at Cafe Planet 3rd during your stay at Hearton Hotel.

Experience comfort and convenience at Hearton Hotel Shinsaibashi. Book your stay now for an unforgettable trip to Osaka!

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KIX

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 1458 reviews
Cleanliness: 7.64
Service: 9.11
Location: 9.15
Room Quality: 7.1
Amenities: 7.63
Value for Money: 8.09
Food and Beverage: 7.14
Overall Experience: 8.11
Y
YU CHENG • solo_traveller • tw
7
2026-04-18 • via Nuitee
I
Inés • solo_traveller • ar
9
2026-04-14 • via Nuitee
S
Salima • family_with_children • fr
10
OSAKA tu nous manque déjà!!!
Pros:

Pas pris le petit déjeuner donc je ne sais. Par contre très bien situé et la chambre très confortable, spacieuse par rapport aux hotels japonais en général et très bien agencée. Autre point positif très silicieux. Au top notre meilleur hotel comparé à KYOTO et TOKYO. Je le recommande avec grand plaisir.
Si je devais revenir à Osaka je prendrais cet hotel les yeux fermés....Vraiment mon coup de coeur.

Cons:

La TV dommage qu'il y ait que 2 langues proposées (manque le français).
Et que le personnel ne comprenne pas le français, sachant qu'il y a beaucoup de touristes français, même l'anglais n'est pas maitrisé par tous les japonnais donc diffile de communiquer.

2026-04-13 • via Nuitee
• extended_group • mx
8
2026-04-11 • via Nuitee
A
Atsushi • family_with_children • jp
10
Pros:

アメニティ用品が充実していて大変良かったです。

Cons:

とくになしです。

2026-04-10 • via Nuitee
S
SHUICHI • solo_traveller • jp
3
2026-04-09 • via Nuitee
M
MTK • solo_traveller • jp
10
2026-04-09 • via Nuitee
戸波 • solo_traveller • jp
4
Pros:

立地は良かった

Cons:

部屋が狭い
風呂が小さい
値段の割にベッドが小さい

2026-04-08 • via Nuitee
A
Audrey • extended_group • fr
10
Magnfique !
Pros:

L’emplacement est parfait il permet de faire beaucoup de choses à pieds et sinon le métro est à 300m. La chambre est plutôt grande pour un hôtel japonais on a pu ouvrir nos 2 valides soutes au sol.
En + elle est très propre et confortable.

Et le personnel est aux petits soins pour nous ! Ils ont réussi à nous trouver une solution pour envoyer nos valises à notre prochain logement sans téléphone japonais ni hôtel, ils y ont passé du temps quand en France on nous aurait dit « c’est pas possible débrouillez vous » nous en avons été très reconnaissant.

Vraiment une très belle adresse !

Cons:

Rien !

2026-04-08 • via Nuitee
I
IAN ANTHONY • couple • ph
10
2026-04-08 • via Nuitee
J
jono • solo_traveller • jp
3
Cons:

チェックイン時の女性スタッフの対応が最悪。
受付が15時過ぎてもできず社内電話の対応を優先してました。

2026-04-07 • via Nuitee
S
sugiura • solo_traveller • jp
8
2026-04-06 • via Nuitee
T
Tatsuki • extended_group • jp
7
2026-04-06 • via Nuitee
F
Fujinuma • family_with_children • jp
6
Pros:

スタッフの言葉づかいがすごく丁寧でした。

Cons:

窓ガラスが、くもりガラスで外の様子が、えあからなかった。
YouTubeなどが見られるテレビだとよかった。
朝食がおいしかった。

2026-04-04 • via Nuitee
L
Luiz • family_with_children • jp
8
Muito bem recepcionado
Pros:

Quartos grandes e bem organizado

2026-04-02 • via Nuitee
アンドレア • family_with_children • jp
10
2026-04-02 • via Nuitee
M
Marygrace • couple • au
10
this is my second time to stay here in your hotel and i love it. Just wish that u have a loyalty card and incentive to
Pros:

Its very accessible to all my favourite places

Cons:

None , everything was great

2026-04-02 • via Nuitee
E
Eric • extended_group • us
8
Easy walking distance to Dotonbori and Namba
Pros:

Location and cleanliness

Cons:

No A/C

2026-04-02 • via Nuitee
L
Lim • couple • sg
7
Pros:

Near train station and dontobori

2026-04-01 • via Nuitee
S
Sergio • couple • jp
9
Boa localizacao e custos otimos
Pros:

Cama
As demais instalação eram boas

Cons:

Nada a declarar

2026-03-30 • via Nuitee