Hearton Hotel Shinsaibashi

Hotels
8 (1539 reviews)
Chuo-ku Nishishinsaibashi 1-5-24 , Osaka , jp

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean hotel
Cons:
Small rooms
Some cleanliness issues
Limited breakfast options

Categories

Cleanliness
7.64
The room had a persistent bad smell and some comments indicate cleanliness issues.
Service
9.11
Staff were mentioned as helpful and kind in several reviews.
Location
9.15
The hotel is conveniently located near transportation and shopping areas.
Room Quality
7.1
Rooms are described as small and some issues with noise and comfort were noted.
Amenities
7.63
Limited breakfast options and some amenities were reported as outdated.
Value for Money
8.09
Standard quality for this hotel tier with a fair balance of pros and cons.
Food and Beverage
7.14
The breakfast options were found to be limited and not very appealing.
Overall Experience
8.11
While there were some issues, the overall sentiment was positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:02

Property Description

Convenient Location
Located just a 2-minute walk from Shinsaibashi Subway Station and near America Village, Hearton Hotel offers easy access to popular attractions like Dotonbori and Namba.

Comfortable Rooms
The cosy rooms at Hearton Hotel Shinsaibashi feature free wired internet, private bathrooms, flat-screen TVs, and amenities like humidifiers and trouser presses for a comfortable stay.

Great Services
Enjoy the convenience of a 24-hour front desk, luggage storage, laundry services, and a stylish breakfast buffet at Cafe Planet 3rd during your stay at Hearton Hotel.

Experience comfort and convenience at Hearton Hotel Shinsaibashi. Book your stay now for an unforgettable trip to Osaka!

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KIX

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 1539 reviews
Cleanliness: 7.64
Service: 9.11
Location: 9.15
Room Quality: 7.1
Amenities: 7.63
Value for Money: 8.09
Food and Beverage: 7.14
Overall Experience: 8.11
J
Juhyun • solo_traveller • kr
8
2026-07-04 • via Nuitee
Y
YAMAGUCHI • solo_traveller • jp
8
2026-07-04 • via Nuitee
森田 • couple • jp
9
とても良い
Pros:

スタッフさんの対応が良かった。
価格もよく、いい部屋に宿泊できた。

Cons:

ユニットバスにこばえがいた。

2026-07-02 • via Nuitee
ホシカ • solo_traveller • jp
8
Pros:

シンプルな施設と部屋のスペースがゆったりしていた。

2026-07-02 • via Nuitee
M
Masayuki • solo_traveller • jp
10
👍
Pros:

コスパ最強。
立地文句なし。

Cons:

特にありません。

2026-07-01 • via Nuitee
J
Jungeun • solo_traveller • kr
5
Pros:

위치 너무 좋고 객실도 청결했어요!
체크아웃도 12시임

Cons:

직원들이 좀 불친절했어요
제가 먼저 체크인 체크아웃할때 인사해도 안받아주시고 여쭤볼거 있어서 먼저 다가가도 그냥 뻔히 쳐다보시기만 했습니다 ㅎㅎ..

2026-07-01 • via Nuitee
M
Monty • solo_traveller • ca
10
Pros:

Amazing location!

Cons:

Rooms are small.

2026-07-01 • via Nuitee
N
naoto • couple • jp
6
2026-06-30 • via Nuitee
K
KIMURA • solo_traveller • jp
10
2026-06-30 • via Nuitee
C
Chiara • couple • fr
8
Nous avons passé une nuit et nous y avons bien dormi, c’était ce dont nous avions besoin
Pros:

Bien situé, literie très confortable

Cons:

RAS Ça correspondait aux attentes

2026-06-29 • via Nuitee
H
Hiroki • solo_traveller • jp
9
2026-06-29 • via Nuitee
井上 • solo_traveller • jp
9
2026-06-28 • via Nuitee
K
Kana • couple • jp
9
2026-06-28 • via Nuitee
T
TO • solo_traveller • jp
6
Pros:

スタッフの説明が適切、丁寧だった　
若い男性スタッフがより親切な受け答えで好感がもてた

Cons:

目的の場所を聞いたが、反対の方向を説明された
初見から真摯に耳を傾ける方に見えなかったので不信感はあった　
その方は義務的で笑顔がなかった　
帰り際のフロントだったのでより悲しい気持ちになった

2026-06-28 • via Nuitee
S
Simon • couple • au
9
Friendly, value for money hotel in the heart of Shinsaibashi
Pros:

Friendly staff and central location

Cons:

Waiting for 3 pm check in

2026-06-28 • via Nuitee
A
Asako • solo_traveller • jp
6
アクセス的には、すごくいい。
Pros:

立地が良く、電車のアクセスも楽で徒歩圏内で目的のことが出来た。
沢山買い物した後もロッカーを使わず、お部屋を利用出来た。

Cons:

ロビーが殺風景過ぎて、地味で古臭い印象だったため、旅がリッチな気分になれなかった。
もう少しソファやテーブル、荷物整理など、くつろぎスペースが欲しかった。配送サービスかないのが残念。
セルフ利用の説明が不足していた。

2026-06-28 • via Nuitee
F
Francesca • solo_traveller • jp
6
Cons:

Was old

2026-06-27 • via Nuitee
K
keishi • couple • jp
5
2026-06-27 • via Nuitee
T
Takahiro • solo_traveller • jp
6
2026-06-27 • via Nuitee
H
HIROAKI • solo_traveller • jp
10
2026-06-26 • via Nuitee