Grand Hotel Palace

Hotels
7.9 (1464 reviews)
Lungomare Mediterraneo 57 , Marsala , IT

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Welcoming staff
Delicious breakfast
Cons:
Cleanliness issues
Inadequate amenities

Categories

Cleanliness
6.98
Issues with cleanliness mentioned in reviews, including cockroaches.
Service
8.95
The staff were praised for being helpful and welcoming.
Location
8.49
Generally convenient location, although some reviews noted unappealing streets nearby.
Room Quality
7.94
Rooms were described as spacious and comfortable, but some issues were raised about bedding quality.
Amenities
7.47
Amenities were mentioned as lacking, especially a missing iron.
Value for Money
7.93
Mixed feelings regarding value; some reviews felt it did not live up to a 5-star standard.
Food and Beverage
6.98
Breakfast received criticism for quality.
Overall Experience
8.45
Guests enjoyed their stay despite some notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 12:01

Property Description

Luxurious Seafront Retreat

Outdoor Pool and Sea-View Terrace: Enjoy a refreshing dip in our outdoor pool or soak in the stunning views from our sea-view terrace.

Gastronomic Delights: Indulge in Sicilian cuisine at our elegant restaurant, sample local and international specialties, and choose from a selection of wines in our cellar.

Convenience and Comfort: With air-conditioned rooms, flat-screen TVs, and buffet-style breakfast, your stay is bound to be comfortable and relaxing.

Experience the charm of Marsala and its surroundings while enjoying top-notch amenities at New Hotel Palace. Book now for an unforgettable stay!

Important information:

The garage is available at extra costs.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Thu, Oct 1, 2026 until Sat, May 1, 2027
Hot tub/jacuzzi is closed from 2027-12-31 until 2026-05-29
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TPS

Location

Guest Reviews

7.9
Based on 1464 reviews
Cleanliness: 6.98
Service: 8.95
Location: 8.49
Room Quality: 7.94
Amenities: 7.47
Value for Money: 7.93
Food and Beverage: 6.98
Overall Experience: 8.45
G
Giuseppe • couple • it
10
2026-11-04 • via Nuitee
L
Lorella • couple • it
9
Soggiorno rilassante ed estrema gentilezza del personale.
Pros:

La colazione al top.

2026-11-03 • via Nuitee
J
Jessie • couple • dk
10
2026-11-01 • via Nuitee
L
Luca Antonio Pietro • couple • ch
8
2026-11-01 • via Nuitee
J
Jozsef • extended_group • be
7
2026-10-29 • via Nuitee
D
David • couple • fr
10
Pros:

Une chambre parfaite et le petit déjeuner compris au top avec un choix immense.
Parfait

2026-10-29 • via Nuitee
Y
Yulia Blokhina • solo_traveller • at
10
2026-10-29 • via Nuitee
F
Franz • extended_group • at
9
Marsala gerne wieder
Pros:

Francesco im Restaurant und beim Frühstück äußerst freundlich. Fantastisches Büffetfrühstück. Großer Parkplatz.

2026-10-27 • via Nuitee
W
Willy-Franz • couple • ch
9
2026-10-27 • via Nuitee
J
Josef • couple • cz
8
2026-10-24 • via Nuitee
L
Lynn • couple • gb
8
Pros:

I liked the helpful reception staff, the very grand facade, the size of the rooms, the pool area.

Cons:

No space to just sit and chill. Would have been nice to have an actual bar area to just sit down and have an afternoon or pre dinner drink. Unless you were in the restaurant or round the pool you couldn't flag down a waiter to ask for a drink. There's a nice terrace outside reception with tables but you'd need to ask reception to send a waiter and then hope one comes. Maybe it's because it was out of season and they didn't provide that in the down months. There looked like a fabulous terrace on the top floor that seemed like an ideal place for a bar with amazing views. Again it could just be something that's there in high season so this could be unfair to judge

2026-10-24 • via Nuitee
D
Dan • couple • ie
10
Pros:

We felt right at home, breakfast OMG it was fantastic.

Cons:

All good

2026-10-24 • via Nuitee
O
Ole • couple • no
10
2026-10-24 • via Nuitee
A
Alfredo • couple • es
10
2026-10-23 • via Nuitee
L
LAURENT • couple • fr
7
2026-10-23 • via Nuitee
D
Dariusz • couple • pl
10
2026-10-21 • via Nuitee
L
Lesley • couple • us
7
It is about a 15-20 min walk to the historical town.
2026-10-19 • via Nuitee
J
J I • couple • fr
10
2026-10-16 • via Nuitee
H
Heidi • couple • us
10
Pros:

Breakfast was worth the price of hotel. Absolutely outstanding.

Cons:

Sorry the restaurant was closed the night we arrived. Location a bit far from Medieval city center

2026-10-16 • via Nuitee
A
Andreas • solo_traveller • at
9
Pros:

Zwar etwas außerhalb vom Stadtzentrum ca. 20 min zu Fuß !
Großer Pool Geräumiges Zimmer!
Ein echt großes Frühstücksbüffet!!
Von Lachs bis Meeresfrüchten alles vorhanden!!!
Das Personal war super hatte mein Ladegerät am Zimmer vergessen angerufen und abgeholt! Wirklich super Service!! Vielen Dank noch mal dafür!!!

2026-10-16 • via Nuitee