Grand Hotel Palace

Hotels
7.9 (1344 reviews)
Lungomare Mediterraneo 57 , Marsala , it

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Welcoming staff
Delicious breakfast
Cons:
Cleanliness issues
Inadequate amenities

Categories

Cleanliness
6.98
Issues with cleanliness mentioned in reviews, including cockroaches.
Service
8.95
The staff were praised for being helpful and welcoming.
Location
8.49
Generally convenient location, although some reviews noted unappealing streets nearby.
Room Quality
7.94
Rooms were described as spacious and comfortable, but some issues were raised about bedding quality.
Amenities
7.47
Amenities were mentioned as lacking, especially a missing iron.
Value for Money
7.93
Mixed feelings regarding value; some reviews felt it did not live up to a 5-star standard.
Food and Beverage
6.98
Breakfast received criticism for quality.
Overall Experience
8.45
Guests enjoyed their stay despite some notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 12:01

Property Description

Luxurious Seafront Retreat

Outdoor Pool and Sea-View Terrace: Enjoy a refreshing dip in our outdoor pool or soak in the stunning views from our sea-view terrace.

Gastronomic Delights: Indulge in Sicilian cuisine at our elegant restaurant, sample local and international specialties, and choose from a selection of wines in our cellar.

Convenience and Comfort: With air-conditioned rooms, flat-screen TVs, and buffet-style breakfast, your stay is bound to be comfortable and relaxing.

Experience the charm of Marsala and its surroundings while enjoying top-notch amenities at New Hotel Palace. Book now for an unforgettable stay!

Important information:

The garage is available at extra costs.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Thu, Oct 1, 2026 until Sat, May 1, 2027
Hot tub/jacuzzi is closed from 2027-12-31 until 2026-05-29
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TPS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 20 per person per night when using an available cot.
    Children up to and including 17 years old stay for € 50 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 1344 reviews
Cleanliness: 6.98
Service: 8.95
Location: 8.49
Room Quality: 7.94
Amenities: 7.47
Value for Money: 7.93
Food and Beverage: 6.98
Overall Experience: 8.45
K
Kathryn couple gb
8
2026-07-11 via Nuitee
G
gg solo_traveller si
10
2026-07-10 via Nuitee
G
giuseppe couple it
10
2026-07-09 via Nuitee
G
Giuseppe solo_traveller it
9
2026-07-09 via Nuitee
P
Pompejano couple it
9
Eccezionale
Pros:

5 stelle di qualche anno fa’, ma lo si capisce dal prezzo molto competitivo, la struttura si presenta molto bene elegante e raffinata, personale super gentile e disponibile, la mobilia delle stanze un po’ datate, ma cmq sono ben tenute, la colazione servita nella vecchia dimora, con i tetti affrescati e persone attento e premuroso, non ho mai visto una colazione cosi variegata dall’alta pasticceria siciliana ( cassata siciliana, cannoli, cassatelle, torte, crostate treccine, bomboloni e molto altro)al salto con formaggi,affettati, salmone,ricotte,gamberi, ostiche, capesante, e molto altro, frutta di ogni tipo, posso solo dire Colazione a 6 stelle. La piscina molto grande e mai affollata, anzi, cmq ritornerò sicuramente

Cons:

Nulla

2026-07-09 via Nuitee
J
Julie solo_traveller gb
8
Lovely hotel with fabulous pool area with huge potential to improve.
Pros:

The swimming pool was one of the best aspects of this hotel. Good sized pool, very clean & plenty of sun beds. Breakfast was served in a beautiful buiding and was splendid with a huge variety on offer including oysters, scallops & prosecco! Not to mention the fabulous selection of cakes!
The location is good, approx. a mile into the centre and a bus stop right outside the hotel gates. Very handy to for the boat trips with it being so near to the tourist port.
We chose a superior room with garden view which was spacious with comfortable king size bed and fresh towels every day.

Cons:

The pool bar wasn't open yet we visited in early July & it often proved difficult to get a drink or snack whilst sat around the pool...no sign on any staff! The seating area overlooking the port was closed off, as well as the 2 hot tubs which, again, was disappointing in the height of the season.
The entrance to the hotel was somewhat neglected with discarded rubbish. As first impressions, this could certainly be improved on!

2026-07-08 via Nuitee
A
Astrid couple se
10
Toppen hotell
Pros:

Dom som jobbade på hotellet var mycket hjälpsamma och trevliga

Cons:

Lite svårt att få tag på taxi

2026-07-06 via Nuitee
S
Salvatore couple it
9
Pros:

Piscina, camere, pulizia, professionalità e cortesia reception.

2026-07-05 via Nuitee
D
Daemon couple it
10
Veramente di ottimo livello
Pros:

Non conoscevo questa struttura ma ho prenotato con Booking su consiglio di un mio amico di Marsala. Staff gentilissimo, in particolare una lode per le sorelle Daniela e Chiara della Reception, e per Francesco del ristorante. Colazione che definire esagerata è dir poco: oltre i dolci freschissimi compresi cornetti, treccine, profitteroles, torte, ciambelloni e cassata siciliana, anche salato con pane cunzato, cornetti farciti di salumi, sfincione, forma di parmigiano da prendere a pezzi, nonchè ostriche fresche, ostriche gratinate, coctail di gamberi etc. vedi foto di una piccola parte dei tavoli della colazione. Veramente qualcosa da non credere se non l'avessi provato di persona. Inoltre a pranzo e cena funziona un ottimo ristorante con piatti veramente ben fatti compreso il cous cous molto particolare e ben presentato. Piscina molto grande con diverse profondità, ampio parcheggio gratuito davanti la struttura e la notte chiudono per sicurezza il cancello principale. La camera era una suite veramente principesca con tanti accessori che in tanti altri alberghi a volte non ho trovato. Che dire: adesso è diventato il nostro punto di riferimento nella Sicilia occidentale!

Cons:

Per andare in centro occorre prendere la macchina

2026-07-05 via Nuitee
A
Antonino couple it
10
Eccellente
Pros:

Colazione paradisiaca .
Una lode per il cameriere Francesco per cortesia e disponibilità

Cons:

Niente

2026-07-04 via Nuitee
C
Caroline couple ch
9
2026-07-03 via Nuitee
K
Karin family_with_children se
8
Trevlig vistelse
Pros:

Fint anrikt hotell med trevlig personal, stor pool och god frukost för att vara i Italien.

Cons:

Ungefär 1 km till centrum och 5 km till stranden så lite off läge. Hårda sängar.

2026-07-03 via Nuitee
L
L couple tn
10
Pros:

le petit dejeuner et le service au TOP

Cons:

la chambre formidable

2026-07-03 via Nuitee
C
Clorinda couple it
8
2026-06-29 via Nuitee
A
Annarita couple it
9
2026-06-29 via Nuitee
K
Kassandra couple fr
10
Très bien pour une nuit
Pros:

Bel établissement, bon petit déjeuner et personnel très aimable. Belle décoration dans l’hôtel, chic et à l’ancienne.

Cons:

Il n’y a pas grand chose à faire aux alentours. Mais c’était une ville étape pour nous donc cela n’a pas posé problème.

2026-06-27 via Nuitee
I
Ingrid solo_traveller de
10
Pros:

Mir hat alles gut gefallen. Aber vor allem der Pool war toll

Cons:

Mir hat alles gefallen

2026-06-27 via Nuitee
T
Tiziana solo_traveller ch
9
2026-06-26 via Nuitee
A
aleksandra solo_traveller si
9
2026-06-25 via Nuitee
C
Carmelo Christian couple it
8
2026-06-25 via Nuitee