Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Kind staff
Great breakfast
Cons:
Dusty rooms
Outdated furnishings

Categories

Cleanliness
6.93
Rooms and corridors were very dusty, making the overall experience uncomfortable.
Service
8.9
The staff were kind and accommodating, particularly at the spa and breakfast.
Location
8.44
Good location, close to the medina.
Room Quality
7.39
Rooms felt old and furnishings were outdated.
Amenities
7.92
The spa was excellent, and the indoor pool was perfect for cold days.
Value for Money
7.88
Service does not meet expectations for a 5-star hotel.
Food and Beverage
8.93
Breakfast had a lot of variety and was praised by guests.
Overall Experience
8.4
While there were issues, the hospitality and breakfast left a positive impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:34

Property Description

Luxury Resort in Agdal, Marrakech

Comfortable Rooms and Suites with Terraces
Experience luxury and comfort in our spacious rooms and suites, some of which offer a private terrace for stunning views of the surroundings.

Dining and Entertainment Options
Indulge in exotic dishes at our on-site restaurant, grab a quick snack at the pool bar, unwind in the peaceful ambiance of the piano bar, or dance the night away in the vibrant night club.

Relaxation at the Spa
Unwind and rejuvenate at our spa, equipped with an aqualudique plunge pool, sauna, hammam, and gym facilities for a truly pampering experience.

Ready to experience the perfect blend of luxury and relaxation at Palm Plaza Hotel? Book your stay now!

Important information:

Please note that all guests aged 12 and more are considered adults.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RAK

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.1
Based on 2180 reviews
Cleanliness: 6.93
Service: 8.9
Location: 8.44
Room Quality: 7.39
Amenities: 7.92
Value for Money: 7.88
Food and Beverage: 8.93
Overall Experience: 8.4
C
CHRISTINA family_with_children gb
9
Great, would recommend
Pros:

Clean
Smells lovely
Attentive staff
Sara from the kids club was so friendly and attentive
Breakfast was great

Cons:

Sometimes having to wait for bar tender to arrive at the pool side bar

2026-03-27 via Nuitee
M
Mikael solo_traveller ch
10
Pros:

Tout était super, depuis mon arrivée jusqu'à mon départ. Service de qualité, nourriture très bonne. Massage / Spa au top

2026-03-27 via Nuitee
A
Aïcha extended_group ma
4
2026-03-26 via Nuitee
C
Claudia family_with_children it
8
La struttura è bella, ampia, la piscina esterna grandissima e pulita, peccato che l’acqua giustamente fosse ancora molto
Pros:

Mi è piaciuta tantissimo la colazione, varia, abbondante, sia tipica, che adoro, che internazionale.

Cons:

La camera era bella e spaziosa, 2 cose negative per me son state in primis la puzza in camera, era sui tessuti delle tende presumo, tutta la stanza aveva un odore fastidioso. L’altra nota negativa il balconcino non aveva una copertura superiore e avendo molto piovuto era tutto fradicio.

2026-03-26 via Nuitee
M
Mohammad family_with_children gb
5
2026-03-25 via Nuitee
C
Cristian family_with_children es
10
2026-03-24 via Nuitee
C
Cristian family_with_children es
10
2026-03-24 via Nuitee
G
Graeme couple gb
9
Pros:

Welcoming clean and well placed

2026-03-22 via Nuitee
U
Ulyss family_with_children ma
8
Pros:

Calme

Cons:

Ras

2026-03-18 via Nuitee
T
toufik couple ma
7
2026-03-18 via Nuitee
F
Falak Ayaz family_with_children gb
10
2026-03-18 via Nuitee
B
Birgit und Michael couple fr
10
Dank gür die Hilfe
2026-03-15 via Nuitee
B
Birgit und Michael couple fr
10
Traumhaft
Pros:

Schöne Lage. Sicherer Parkplatz. Sehr freundliches Personal. Leckeres Essen/ Frühstück Spa Pool Bar
Taxis stehen bereit

2026-03-15 via Nuitee
C
Chahid solo_traveller ma
3
2026-03-09 via Nuitee
S
Stanislaw solo_traveller be
7
Pros:

Breakfast was good and staff was friendly.

Cons:

Very bad internet. It was disconnecting all the time.

2026-03-09 via Nuitee
R
Rosi& Adriano solo_traveller pt
8
Beautiful hotel
Pros:

Beautiful arrival lobby, spacious rooms, comfortable beds, and nice linens and towels. The staff were very friendly.

Unfortunately, despite our special request for a quiet room, we were initially placed on a corridor with a schoolclass of loud teenagers who used the hallway like a running track and the rooms as a disco. Fortunately, after asking, we were moved to another room. Even then, despite the improvement, the rooms were still quite noisy. Airplanes fly overhead loudly during the day, but not often and thankfully not at night, which was a relief.

2026-03-05 via Nuitee
Z
Zarar couple ma
8
2026-03-01 via Nuitee
D
Dourado couple pt
8
Pros:

Gostei mais da parte exterior da piscina

Cons:

Os empregados da receção não eram muito simpáticos e não gostei reservamos a piscina interior por uma hora com jacuzzi e deixou muito a desejar água muito fria

2026-03-01 via Nuitee
V
Viviane family_with_children fr
9
2026-03-01 via Nuitee
T
Thorsten family_with_children de
9
Pros:

Sehr freundliches Personal, Preis-Leistung bei Halbpension sehr gut. Hervorragende Desserts.

Cons:

Kopfkissen waren nicht sehr bequem.

2026-02-24 via Nuitee