Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Kind staff
Great breakfast
Cons:
Dusty rooms
Outdated furnishings

Categories

Cleanliness
6.93
Rooms and corridors were very dusty, making the overall experience uncomfortable.
Service
8.9
The staff were kind and accommodating, particularly at the spa and breakfast.
Location
8.44
Good location, close to the medina.
Room Quality
7.39
Rooms felt old and furnishings were outdated.
Amenities
7.92
The spa was excellent, and the indoor pool was perfect for cold days.
Value for Money
7.88
Service does not meet expectations for a 5-star hotel.
Food and Beverage
8.93
Breakfast had a lot of variety and was praised by guests.
Overall Experience
8.4
While there were issues, the hospitality and breakfast left a positive impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:34

Property Description

Luxury Resort in Agdal, Marrakech

Comfortable Rooms and Suites with Terraces
Experience luxury and comfort in our spacious rooms and suites, some of which offer a private terrace for stunning views of the surroundings.

Dining and Entertainment Options
Indulge in exotic dishes at our on-site restaurant, grab a quick snack at the pool bar, unwind in the peaceful ambiance of the piano bar, or dance the night away in the vibrant night club.

Relaxation at the Spa
Unwind and rejuvenate at our spa, equipped with an aqualudique plunge pool, sauna, hammam, and gym facilities for a truly pampering experience.

Ready to experience the perfect blend of luxury and relaxation at Palm Plaza Hotel? Book your stay now!

Important information:

Please note that all guests aged 12 and more are considered adults.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RAK

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.1
Based on 2298 reviews
Cleanliness: 6.93
Service: 8.9
Location: 8.44
Room Quality: 7.39
Amenities: 7.92
Value for Money: 7.88
Food and Beverage: 8.93
Overall Experience: 8.4
E
Emad • extended_group • pt
10
Amazing experience
Pros:

Everything was amazing, the staff, the rooms, the facilities, the food, everything was great, big thank you to Belal and Sanaa from the reception team, they really represent the hotel image

Cons:

Nothing

2026-07-11 • via Nuitee
F
Flo • solo_traveller • fr
8
Pros:

Le personnel au petir soin, services proposés, la chambre, le petit déjeuner

Cons:

Rien

2026-07-11 • via Nuitee
Y
Younes • family_with_children • qa
10
Pros:

Excellent séjour ! Hôtel propre, personnel accueillant et toujours à l’écoute. Les chambres sont confortables, la nourriture est bonne et l’ambiance est agréable. Je recommande sans hésiter et je reviendrai avec plaisir

Cons:

R.A.S

2026-07-11 • via Nuitee
A
Ali • solo_traveller • ma
10
Pros:

Très bien, comme si c'était chez moi .

2026-07-10 • via Nuitee
F
Faraydoen • couple • gb
8
2026-07-10 • via Nuitee
F
Faraydoen • couple • gb
8
2026-07-10 • via Nuitee
A
anónimo • solo_traveller • pt
9
2026-07-09 • via Nuitee
P
Prado • couple • es
8
Hotel para descansar
Pros:

Las zonas comunes, la piscina, amplitud de la habitación y limpieza

Cons:

La bañera es muy alta para entrar y salir.
Para ser un hotel 5 estrellas no hay posibilidad de cenar a la carta. Solo hay un buffet de comida marroquí de precio elevado para la calidad que tiene.
Para comer solo está el bar de la piscina con poca variedad

2026-07-08 • via Nuitee
J
Jade • couple • fr
10
J’y retournerais les yeux fermés
Pros:

C’était incroyable 10/10

2026-07-07 • via Nuitee
H
Hicham • solo_traveller • ma
7
Pros:

Le buffet, propreté, personnel

Cons:

La climatisation de la chambre n’était pas au niveau, même en essayant de l’ajuster, on dirait qu’elle est bridée.

2026-07-07 • via Nuitee
A
Adam • couple • ma
1
Pros:

Personnel in disponible quand on demande

Cons:

Les chambers sont vieillotes, le service Kaiser a désirer le personnel est injoingnable

2026-07-06 • via Nuitee
Z
Zarar • couple • ma
1
2026-07-06 • via Nuitee
Y
Yassine • couple • ma
6
2026-07-06 • via Nuitee
C
Cadiou • family_with_children • fr
8
2026-07-06 • via Nuitee
M
maeta • solo_traveller • fr
9
Très bonne expérience
Pros:

La sympathie du personnel, taille de la chambre, la piscine, le petit dejeuner et l'architecture de l'hotel, juste la chambre mérite un petit rafraichissement

2026-07-05 • via Nuitee
T
Taverniti • family_with_children • it
8
Pros:

La piscina, le stanze e l'accoglienza

Cons:

La colazione

2026-07-05 • via Nuitee
R
raffaella • solo_traveller • it
6
Non all’altezza .
Pros:

Struttura recente

Cons:

Negozi all’interno sempre chiusi , buffet al mattino con pochissima frutta fresca considerando il luogo … personale in sala poco gentile soprattutto i ragazzi giovani e le donne . Non particolarmente puliti , le tovagliette avrebbero bisogno di un bel lavaggio . La piscina con tantissime piastrelle rotte e gli sdrai assolutamente da lavare . Pulizia in camera da migliorare

2026-07-04 • via Nuitee
A
Abdelhaq • family_with_children • be
9
Cons:

Internet op de kamer was niet zo sterk!

2026-07-04 • via Nuitee
C
Christine • couple • ch
10
Pros:

Tout. La décoration, le service à la réception ainsi qu’au déjeuner, la propreté et la décoration, la piscine magnifique :)

2026-07-03 • via Nuitee
A
Ari • solo_traveller • no
10
2026-07-01 • via Nuitee