Hampton by Hilton Monterrey Galerias Obispado

Hotels
•
Hampton Inn
8.6 (305 reviews)
Avenida Gonzalitos 415 Sur Obispad , Monterrey , mx

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Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues
Poor breakfast quality
Restaurant service inconsistencies

Categories

Cleanliness
7.68
Multiple reviews indicated issues with cleanliness, particularly in bathrooms.
Service
9.65
Guests generally appreciated the attentiveness and flexibility of the staff.
Location
9.69
Many reviews highlighted the hotel's excellent location as a significant advantage.
Room Quality
8.64
Rooms were mostly noted as comfortable, but some issues with air conditioning and bed height were mentioned.
Amenities
8.17
The gym facilities were criticized, but some amenities like the pool received praise.
Value for Money
8.63
The overall value was questioned in some reviews, particularly regarding maintenance to justify costs.
Food and Beverage
7.18
Complaints about the quality and variety of breakfast were noted in multiple reviews.
Overall Experience
9.15
Despite some issues, many guests felt positively about their overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:18

Property Description

Convenient Location
Located next to Plaza Real shopping center, Hampton by Hilton Monterrey Galerias Obispado offers a prime spot for both leisure and business travelers. Explore the city with ease thanks to the complimentary shuttle service within an 8-mile radius.

Relaxing Amenities
Unwind in the outdoor swimming pool or maintain your workout routine at the on-site gym. For business needs, take advantage of the business center, and stay looking sharp with the available laundry facilities.

Comfortable Rooms
Each guest room is thoughtfully equipped with coffee makers, cable TV, ironing facilities, and air conditioning, ensuring a comfortable stay for every guest.

Ready to experience convenience and comfort in Monterrey? Book your stay at Hampton by Hilton Monterrey Galerias Obispado now.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that when booking 10 rooms or more group policies will apply. Contact the property directly with the contact details provided in your confirmation for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MTY

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 17 years old stay for US$10 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 305 reviews
Cleanliness: 7.68
Service: 9.65
Location: 9.69
Room Quality: 8.64
Amenities: 8.17
Value for Money: 8.63
Food and Beverage: 7.18
Overall Experience: 9.15
J
Jorge Isaac • solo_traveller • mx
9
Pros:

La ubicación, la limpieza, la amplitud de las habitaciones, la amplitud del baño.

Cons:

Falta mas variedad en el desayuno. El personal debe ser mas atento con los huéspedes

2026-03-02 • via Nuitee
D
DE LA CRUZ • family_with_children • mx
10
Pros:

La.atencion de su personal y esta muy agradable el hotel

2026-02-26 • via Nuitee
M
Mercedes • couple • gt
9
Pros:

La ubicación

Cons:

Que los desayunos no se puedan pedir para llevar y los den tarde

2026-02-25 • via Nuitee
R
Rosalba • family_with_children • mx
9
2026-01-26 • via Nuitee
T
Tomas • extended_group • mx
10
Pros:

El desayuno muy rico

2026-01-20 • via Nuitee
A
Armando • couple • mx
4
Decepcionante
Pros:

La persona de Recepcion al momento de hacer check-in cero accessible, fuimos a una copa de futbol, parecia nolesta por tanta gente haciendo mucho hincapie que no se podia tomar, menos fume que porque traíamos a adolescentes, eso me queda claro obvio.

Cons:

La verdad me decepciono y yo fui de las personas que no conto con descuento y pague precio completo, el baño solo nos sacaban la basura y no lo limpiaban, la verdad fatal.

2026-01-20 • via Nuitee
P
PORFIRIO • solo_traveller • us
9
Muy comfortable
Pros:

Muy buena hubicasion , centric y seguro

Cons:

Lumpieza en areas cercanad

2026-01-19 • via Nuitee
J
Juan Manuel • couple • mx
10
Excelente estancia!
Pros:

Las habitaciones son súper cómodas, amplia iluminación. El desayuno super bien, me encantó el platillo de champiñones a la mexicana y a mi novio le gustaron mucho los waffles. El baño es extremadamente cómodo, podría pasar una hora ahi adentro.

Cons:

No aplica.

2026-01-19 • via Nuitee
J
Jessica • family_with_children • us
6
2026-01-19 • via Nuitee
J
jorge • couple • mx
10
2026-01-09 • via Nuitee
A
ALFONSO B RAMIREZ • family_with_children • mx
9
Satisfactoria
Pros:

Siempre su ubicación ha sido parte fundamental, para escoger este hotel

Cons:

La puerta de acceso al.estacionamiento desde los elevadores esta en muy malas condiciones,.suena como si se estuviera desarmando, lo cual lo hace peligroso

2025-12-23 • via Nuitee
J
June • couple • us
10
Another wonderful stay at one of my favorite places!
Pros:

I love staying here. The staff, the beds are so comfy.. I love that I can step out the door and have shops and dining right across the parking area..

Cons:

There really isn't anything that I dislike about this establishment.

2025-12-11 • via Nuitee
P
PATRICIA • extended_group • mx
5
En caso de regresar será por la ubicación. La limpieza de la habitación dejó mucho que desear¡
Pros:

Ubicación

Cons:

El baño de mi habitación estaba sucio¡ especificamente el WC

2025-12-04 • via Nuitee
R
Rodriguez Nieto • solo_traveller • co
8
Cons:

Breakfast

2025-12-03 • via Nuitee
J
JC. • solo_traveller • mx
9
Pros:

todo bien

2025-11-24 • via Nuitee
C
Claudia Ramírez • family_with_children • mx
9
Pros:

La ubicación, las camas.

Cons:

La comida muy mala, nada de sabor, ningún guisado rico.
Se usa una excesiva cantidad de desechables de unicel que extremadamente contaminante, Deberían cambiar el sazón y los desechables.

2025-11-20 • via Nuitee
H
Hector • family_with_children • mx
9
2025-11-20 • via Nuitee
C
CIRA • solo_traveller • us
10
2025-11-13 • via Nuitee
J
Jorge • extended_group • mx
7
Para salir del compromiso, es una opción emergente con sobre valor
Pros:

Limitado y en los baños tienen que renovarlos, los muebles de madera de mdf o acerrin comprimido ya tienen afectos por humedad en los baños, el silicon de el cancel tiene hongos

Cons:

Necesita mantenimiento

2025-11-10 • via Nuitee
A
Adriana • family_with_children • mx
10
Pros:

Ubicación

Cons:

El desayuno es muy sencillo, el aparato del aire acondicionado es muy ruidoso por ser modelo viejo.

2025-10-14 • via Nuitee