Havila Hotel Geiranger

We enjoyed coffee at the cafe in the front of the hotel. I saw a sign about a gift shop/ gallery so I asked and I’m glad I did. It was a great collection of local artists. In looking for the gift shop I got to explore the hotel, especially the new section and I wished we needed a hotel as I’d love to stay there ( but we were on a cruise!)

The Fjord is stunning. The hotel rooms view its majesty.Swimming is just a few steps away .You can warm up in outdoor sauna. The lapping of water rocked.me to sleep like a lullaby. Will return

We had an upgrade to a room in the new park of the hotel overlooking the fjord which was fabulous
The staff were very pleasant and the location was lovely

We stayed 2 nights at Havila. The room window faced the road, the beds were not very comfortable, the room didnt have coffee making facilities [we knew that when booking] and the water didnt drain well in the shower and we had to always step into a puddle of cold water when getting into the shower. The washroom has plastic disposable cups! Very odd for a hotel in Scandinavia! We paid NOK 7400 for 2 nights. The same price for other hotels which has a coffee maker, comfy beds and glasses in the washroom!

On the 2nd day when we returned to room [703] at 3 PM, it had not yet been cleaned, and I was unable to take a bath due to the lack of clean towels. I reported the issue to the Admin office, as the receptionist earlier in the day had seemed indifferent when I mentioned the water retention problem.

The Admin staff promptly brought in a maintenance technician to assess the situation. After confirming the issue, they relocated us to a room in the new wing with a fjord view, which was better equipped with a stellar view!

A very good hotel, with a beautiful view of the fjord from our balcony. Food at breakfast and dinner was excellent. Our room was well equipped and clean.

Room would be much more comfortable if it had a mini fridge and an AC as it was hot in July and most of the residends were asking for fans.We were lucky to have the last one available.

The basics for a Hotel room-clean, comfortable bed and hot shower.
What a terrible Hotel. Run down, tired, sticky floors like a pub floor. But mostly, in the morning we discovered our room 802 only had a bath, no shower and no exhaust fan/ventilation in the bathroom. Admittedly it had a hand held spray but this didn’t extend very far and had no wall bracket. This is not a shower.
Why would a room (802) not have a shower facility in this day and age?
Why would the Hotel consider leasing out this room, then offer a room change?
How does a woman wash her hair in a bath one handed? How does a 191 cm man wash in a bath?
There appears a stark variation between the rooms in standards. Some appear lovely while others are really basic.
Really disappointed in our small group tour company for using this chain offer.
One of our two night stays! A room change was offered the next morning but that would have held up the group departure and as we had unpacked for two nights, defeated the benefits of a multi night stay.
Without request or permission, someone attended our room while we were absent during the day and repaired the extension hand nozzle and left it curled in the bottom of the bath, toiletries spilt into the bath and dirty.. Still not a shower!
With 150 rooms and one elevator, stairs are the best form of moving between floors and the stair wells are disgusting.
If we were solo travellers a full refund would be sought and we would relocate elsewhere. But being in a travel group, we get whatever room is issued.
All reported to the front desk, but still not certain they fully comprehend.

Excellent hotel. Breakfast was good and the laundry facilities were especially helpful. The folks at the front desk were cheerful and contributed to our enjoyment of Geiranger. Prior email correspondence was useful in ironing out some details of our itinerary in Norway.

Good hotel though a little worn out. But great location and good breakfast. Staff looked a little annoyed but was helpfull. Geiranger and this hotel is a tourist hotspot, and sometimes large cruise ships park just in front of your room, spoiling the beautiful view on Geiranger fjord.

Booking at this hotel is unreliable. We had booked a few months ago dinner for 2 for Friday evening 13 June 18h00. A few hours before this confirmed dinner we received an email that booking was cancelled, without giving any reason. Our question of why was not answered. Too bad. We took away pizza.

Rather a disappointing stay, alarm went off several times early in the morning. Room rather basic considering what it cost. But the hotel was in a great location.

While the location is good, the service and breakfast options (esp for vegetarians/ vegans) need lot of improvement. The room was not cleaned during entire day and the response provided was sub-optimal. Other hotels in Norway have given a significantly better experience.

Atendimento impecável, café da manhã foi simplesmente perfeito e o hotel excelente e muito bem localizado.
A vista da varanda do nosso quarto foi uma das mais linda e espetaculares dos inúmeros hotéis que já nos hospedamos.

It's a really nice hotel. I would highly recommend getting a room that has a view of fjjord. The hotel staff were very friendly. The rooms are a very good size and the breakfast is really really nice. I think many of the reviews here are fake as we had a fantastic time here with great service, lovely rooms and great food.

Spectacular architecture is of no use to me if physical well-being (eating in a restaurant) is not guaranteed. Bäd müsste auch eine Renovation erhalten I will not come back to your Hotel.

Mass tourism at it´s best. Awful breakfast. No personality, low service.....there is nothing more to say.

For the price, I expected an exceptional stay, but this hotel didn’t come close to delivering. There are far better options in this price range that offer true luxury and better service.”

A visit to Geiranger Fjord is incomplete without staying at this hotel. We didn't close the curtains all night to enjoy the stunning view of the fjord from our window. The delicious breakfast, served with an incredible view of the fjord, is the perfect way to start the day. Always opt for a fjord-facing room, even if it comes at a premium.

Very old fashion and not good for business use. Would not recommend this hotel at all, especially for business use. Wi-fi very bad.

Worse customer service in my 50+ years of travel in 7 continents!!! Unresponsive management.

Spent a night and there was a dog barking all night close to our room. This dog was seen by many guests and was huge. In fact several guests were scared to be in the elevator when the dog was there with their owners.
The TV did not work.
WIFI did not work
The cane chairs in the balcony were broken. We did not attempt to use for fear of falling down

When I complained to the check out clerk her response was she will tell the manager who would respond!!! Nothing so far after 3+weeks. Some of her responses

For TV she wanted me to check the batteries in the remote!!! How? I dont keep spare batteries with me to test!!

Wifi was under repair according to her. Phones were not available as the building was old and they were fixing it

She wanted to know why I didnt complain in the night. I told her if the phone and or Wifi worked , I could have complained..

Not a single word of apology and or any adjustments from th e hotel so far!!!