Hotel Do Caracol

Hotels
•
Bensaude Hotels Collection
8.3 (1550 reviews)
Estrada Regional, Nº1 , Angra do Heroísmo , pt
+351 295 402 600

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great service
Good location
Friendly staff
Cons:
Cleanliness issues
Inconsistent food quality

Categories

Cleanliness
7.63
Multiple comments noted issues like dirty sheets and inconsistent bathroom cleanliness.
Service
9.1
Consistently positive remarks on staff friendliness and attentiveness.
Location
8.64
Reviews indicated good location with nice views.
Room Quality
8.09
Mixed reviews with some rooms dated and air conditioning issues.
Amenities
8.12
Comments highlighted good amenities like a pool but some issues with cleanliness.
Value for Money
8.58
Generally viewed as good value but some inconsistencies noted in buffet quality.
Food and Beverage
7.63
Breakfast was praised but dinner buffet received negative feedback.
Overall Experience
8.6
Overall positive with a few concerns that were addressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 05:58

Property Description

Oceanfront Paradise with Luxurious Amenities

Breathtaking Views: Hotel Do Caracol offers a stunning wooden terrace with a pool that overlooks the majestic Atlantic Ocean, providing the perfect backdrop for relaxation and leisure.

Spa Retreat: Indulge in a rejuvenating experience at the full-service spa, where holistic treatments await to pamper your senses and revitalize your body and mind.

Diverse Leisure Options: From scuba-diving adventures to tranquil days by the heated indoor pool or hot tub, guests can enjoy a variety of activities without leaving the hotel premises.

Experience pure bliss and luxury at Hotel Do Caracol - book now for an unforgettable stay amidst the beauty of Angra do Heroísmo!

Important information:

For reservations of 5 or more rooms, special conditions apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TER

Location

Guest Reviews

8.3
Based on 1550 reviews
Cleanliness: 7.63
Service: 9.1
Location: 8.64
Room Quality: 8.09
Amenities: 8.12
Value for Money: 8.58
Food and Beverage: 7.63
Overall Experience: 8.6
R
rui pedro • solo_traveller • pt
9
2026-09-12 • via Nuitee
N
Nuria • family_with_children • es
9
Maravillosa
Pros:

Todo es increible

Cons:

nada

2026-09-11 • via Nuitee
B
Barbara • solo_traveller • pt
10
Pros:

Simpatia
Conforto

2026-09-11 • via Nuitee
J
José • couple • pt
8
Vou voltar
Pros:

Atendimento staff, localização do hotel

Cons:

Limpeza do quarto durante a estada 🧐

2026-09-10 • via Nuitee
M
Marta • couple • es
7
Buen trato y comodidad
Pros:

Cómodo, con piscina y desayuno variado

Cons:

No parece un hotel de cuatro estrellas, necesita reforma.

2026-09-09 • via Nuitee
R
Roman • couple • de
8
2026-09-07 • via Nuitee
R
Rute • couple • pt
8
2026-09-07 • via Nuitee
C
carla • family_with_children • pt
6
Pros:

Eu gostei da cama, embora o meu parceiro prefira uma cama mais dura, do quarto, Adoramos a pequeno almoço, adorei a piscina.
Adorei o facto de ter estacionamento privado e adorei a vista.

Cons:

A primeira noite não foi muito boa. O ar condicionado não funcionou bem e o quarto não ventilou bem. Estava muito calor. O segundo dia já correu muito bem.
Depois não sabia que disponibilizavam toalhas de piscina o que fez com que levasse mos as nossas a ocupar espaço na bagagem desnecessário.
E depois há noite havia sempre quem empurrasse móveis no piso de cima mas isso já não posso culpar o hotel pois eram outros hóspedes suponho.

2026-09-06 • via Nuitee
E
Edward Da Cunha • solo_traveller • pt
8
Pros:

The staff is friendly and helpful. The location by the ocean is awesome. There's a restaurant and a bar which are good and convenient.

Cons:

The hotel is nice but it needs an upgrade. It looks very used, and it needs to be better cleaned.

2026-09-05 • via Nuitee
P
Paulo Rui • solo_traveller • pt
8
2026-09-05 • via Nuitee
A
Armando • family_with_children • pt
8
2026-09-03 • via Nuitee
M
Maria • solo_traveller • de
8
2026-09-02 • via Nuitee
D
Diana • couple • pt
10
2026-09-02 • via Nuitee
J
Jennifer • couple • be
8
Great seas swimming spot
Pros:

Good location and the sea swimming spot beside the hotel is great. Breakfast is good. The beds are very comfy and it is a very clean hotel.

Cons:

Hotel is a bit dated. There is no shade at the swimming pool which is bizarre. Needs some sprucing up.

2026-09-01 • via Nuitee
A
Ana Rita • solo_traveller • pt
10
Pros:

Localização, simpatia dos funcionários e vista para o mar.

Cons:

Nada a apontar

2026-08-30 • via Nuitee
M
Miguel • extended_group • pt
9
2026-08-30 • via Nuitee
F
Fonseca • solo_traveller • pt
10
2026-08-29 • via Nuitee
I
Ildikó • family_with_children • hu
10
Ajánlom őszinten, bármilyen korosztálynak, csaláfoknak kiváló.
Pros:

Lokáció, tisztaság, személyzet udvariassága, konyha

Cons:

Az éttermi személyzet nem beszél angolul, de nagyon segítőkész, bár így igen lassú a rendelés

2026-08-28 • via Nuitee
M
Marina • extended_group • de
10
2026-08-27 • via Nuitee
L
Laurence • solo_traveller • fr
9
Pros:

L accueil et l amabilité du personnel.

2026-08-27 • via Nuitee