Hotel Do Caracol

Hotels
•
Bensaude Hotels Collection
8.3 (1319 reviews)
Estrada Regional, Nº1 , Angra do Heroísmo , pt

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great service
Good location
Friendly staff
Cons:
Cleanliness issues
Inconsistent food quality

Categories

Cleanliness
7.63
Multiple comments noted issues like dirty sheets and inconsistent bathroom cleanliness.
Service
9.1
Consistently positive remarks on staff friendliness and attentiveness.
Location
8.64
Reviews indicated good location with nice views.
Room Quality
8.09
Mixed reviews with some rooms dated and air conditioning issues.
Amenities
8.12
Comments highlighted good amenities like a pool but some issues with cleanliness.
Value for Money
8.58
Generally viewed as good value but some inconsistencies noted in buffet quality.
Food and Beverage
7.63
Breakfast was praised but dinner buffet received negative feedback.
Overall Experience
8.6
Overall positive with a few concerns that were addressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 05:58

Property Description

Oceanfront Paradise with Luxurious Amenities

Breathtaking Views: Hotel Do Caracol offers a stunning wooden terrace with a pool that overlooks the majestic Atlantic Ocean, providing the perfect backdrop for relaxation and leisure.

Spa Retreat: Indulge in a rejuvenating experience at the full-service spa, where holistic treatments await to pamper your senses and revitalize your body and mind.

Diverse Leisure Options: From scuba-diving adventures to tranquil days by the heated indoor pool or hot tub, guests can enjoy a variety of activities without leaving the hotel premises.

Experience pure bliss and luxury at Hotel Do Caracol - book now for an unforgettable stay amidst the beauty of Angra do Heroísmo!

Important information:

For reservations of 5 or more rooms, special conditions apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TER

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children from 4 years old to 12 years old stay for € 19 per person per night when using an available extra bed.
    People 13 years old and over stay for € 38 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 1319 reviews
Cleanliness: 7.63
Service: 9.1
Location: 8.64
Room Quality: 8.09
Amenities: 8.12
Value for Money: 8.58
Food and Beverage: 7.63
Overall Experience: 8.6
E
Eglis • solo_traveller • pt
10
Pros:

Staff muito simpaticos, limpeza, pequeno almoço bastante variado.

2026-04-17 • via Nuitee
S
Silva • couple • pt
7
2026-04-13 • via Nuitee
P
Patrícia • family_with_children • pt
7
Pros:

Gostámos do quarto que nos foi atribuído e o pequeno almoço é de qualidade e variado.

Cons:

A insonorização dos quartos não é boa.

2026-04-13 • via Nuitee
F
Fernando • family_with_children • pt
10
Top.
Pros:

Top.

Cons:

Nada a referir.

2026-04-08 • via Nuitee
M
María José • family_with_children • es
10
2026-04-06 • via Nuitee
R
Ricardo • family_with_children • pt
9
2026-04-06 • via Nuitee
D
Diogo • couple • pt
8
2026-04-05 • via Nuitee
H
Hugo • family_with_children • pt
10
Excelente sítio
Pros:

Staff do melhor que existe.
Bom pequeno almoço.
Os quartos são espaçosos, confortáveis e com varanda.
Tem um spa de massagens bastante agradável.
Estacionamento privado.

Cons:

A piscina interior devia ter água aquecida.

2026-04-05 • via Nuitee
A
Ana • family_with_children • pt
9
Pros:

Quase tudo . Excelente pequeno almoço.

Cons:

A água da piscina interior estava fria.

2026-04-04 • via Nuitee
S
Sónia • family_with_children • pt
9
Pros:

De tudo mas foi pena nao ter jacuzzi.

2026-04-03 • via Nuitee
R
Reis • family_with_children • pt
10
2026-04-01 • via Nuitee
B
Berina • family_with_children • pt
9
2026-04-01 • via Nuitee
V
Valter • couple • pt
8
Excelente pra descansar após um dia inteiro a conhecer a Terceira
Pros:

Conforto e tranquilidade do quarto.

Cons:

A piscina interior estava um pouco fria

2026-03-30 • via Nuitee
D
Dina • couple • pt
8
2026-03-30 • via Nuitee
A
Alberto • couple • pt
10
2026-03-30 • via Nuitee
R
Rui • couple • us
9
Very good stay.
Pros:

Nice view, excellent breakfast and a good room.

Cons:

It used to be one of our favorite hotels to stay at; however, since they no longer accept pets—specifically our 4-kilogram Shih Tzu—it is highly unlikely that I will ever stay at the Caracol with my family again.

2026-03-30 • via Nuitee
S
Silva • family_with_children • pt
10
2026-03-30 • via Nuitee
T
Tavares-1972 • family_with_children • pt
7
2026-03-28 • via Nuitee
J
Jéssica • couple • pt
9
2026-03-27 • via Nuitee
C
Cristiana • family_with_children • pt
9
2026-03-27 • via Nuitee