Hotel Do Caracol

Hotels
•
Bensaude Hotels Collection
8.3 (1550 reviews)
Estrada Regional, Nº1 , Angra do Heroísmo , PT
+351 295 402 600

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great service
Good location
Friendly staff
Cons:
Cleanliness issues
Inconsistent food quality

Categories

Cleanliness
7.63
Multiple comments noted issues like dirty sheets and inconsistent bathroom cleanliness.
Service
9.1
Consistently positive remarks on staff friendliness and attentiveness.
Location
8.64
Reviews indicated good location with nice views.
Room Quality
8.09
Mixed reviews with some rooms dated and air conditioning issues.
Amenities
8.12
Comments highlighted good amenities like a pool but some issues with cleanliness.
Value for Money
8.58
Generally viewed as good value but some inconsistencies noted in buffet quality.
Food and Beverage
7.63
Breakfast was praised but dinner buffet received negative feedback.
Overall Experience
8.6
Overall positive with a few concerns that were addressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 05:58

Property Description

Oceanfront Paradise with Luxurious Amenities

Breathtaking Views: Hotel Do Caracol offers a stunning wooden terrace with a pool that overlooks the majestic Atlantic Ocean, providing the perfect backdrop for relaxation and leisure.

Spa Retreat: Indulge in a rejuvenating experience at the full-service spa, where holistic treatments await to pamper your senses and revitalize your body and mind.

Diverse Leisure Options: From scuba-diving adventures to tranquil days by the heated indoor pool or hot tub, guests can enjoy a variety of activities without leaving the hotel premises.

Experience pure bliss and luxury at Hotel Do Caracol - book now for an unforgettable stay amidst the beauty of Angra do Heroísmo!

Important information:

For reservations of 5 or more rooms, special conditions apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TER

Location

Guest Reviews

8.3
Based on 1550 reviews
Cleanliness: 7.63
Service: 9.1
Location: 8.64
Room Quality: 8.09
Amenities: 8.12
Value for Money: 8.58
Food and Beverage: 7.63
Overall Experience: 8.6
A
Albino • family_with_children • pt
7
Pros:

o colchão é muito mole

2026-10-24 • via Nuitee
J
Jorge • solo_traveller • pt
10
Pros:

Gostei de tudo.
Excelente

2026-10-21 • via Nuitee
D
Duarte • couple • pt
9
2026-10-21 • via Nuitee
N
Natália • family_with_children • pt
7
2026-10-20 • via Nuitee
D
Dulce • couple • pt
8
2026-10-20 • via Nuitee
R
Rafał • couple • pl
9
Bardzo udany pobyt
Pros:

Ładny, czysty obiekt położony tuż przy oceanie. Pokoje przestronne, z dużym balkonem oraz ładnym widokiem na morze. Śniadania w porządku. W odległości ok. 15-20min spacerem do centrum Angra do Heroismo. Darmowy parking dostępny tuż przed hotelem lub w pobliskich uliczkach.

2026-10-20 • via Nuitee
P
Pinho • family_with_children • pt
9
Pros:

Piscina interior e exterior, localização, estacionamento, pequeno almoço, etc

Cons:

Da vista

2026-10-19 • via Nuitee
N
Nuno • family_with_children • pt
7
2026-10-19 • via Nuitee
C
Claudia • family_with_children • pt
10
Cons:

distância do centro da cidade

2026-10-18 • via Nuitee
B
Bruno Patricio • family_with_children • pt
9
2026-10-18 • via Nuitee
C
Cindy • family_with_children • ch
9
Confortable et bien équipé
Pros:

Chambre très confortable avec frigo déjà inclus. Personnel très agréable et aux petits soins. Accès piscines et salle de sport bien équipée. Petit déjeuner complet et délicieux.

Cons:

Petite suggestion pour améliorer la ventilation de la salle de bain.

2026-10-18 • via Nuitee
J
José Manuel Alves • couple • pt
9
Ótima
Pros:

Otimo pequeno almoço. quarto confortável e limpo. Porporciona bom descanso

Cons:

Não gostei da banheira na casa de banho. Verifiquei que nesta época os clientes são sobretudo idosos. As banheiras são uma armadilha, tanto para entrar e sair com o risco de escorregar é maior.

2026-10-17 • via Nuitee
S
Samuel • extended_group • pt
7
Cons:

Gel de banho vazia.

2026-10-16 • via Nuitee
A
Antonio Mário • extended_group • pt
8
Pros:

Hotel com preço qualidade muito boa. Excelente pessoal.

Cons:

Colchão devia ser um pouco mais duro

2026-10-16 • via Nuitee
G
Goncalo • couple • pt
1
Pros:

A cama.

Cons:

As paredes estavam sujas.

2026-10-15 • via Nuitee
M
Machado • family_with_children • pt
10
2026-10-13 • via Nuitee
J
Jose • couple • pt
9
2026-10-13 • via Nuitee
C
Cristina • solo_traveller • pt
9
Simpatia do staff
Pros:

Da localização e da simpatia dos empregados

2026-10-12 • via Nuitee
M
Marco • solo_traveller • pt
8
2026-10-11 • via Nuitee
A
Ana • extended_group • pt
8
Segunda vez e voltarei certamente uma terceira!
Pros:

Vista Mar.
simpatia da equipa.
quartos espaçosos.
Pequeno-almoço variado e bom

Cons:

Sem acesso à garagem, por estar em manutenção, o que é compreensível mas não deixa de ser chato.
Pouca pressão no chuveiro.

2026-10-11 • via Nuitee