Holiday Inn Express Hotel & Suites Salem by IHG

Hotels
•
Holiday Inn Express
9 (509 reviews)
991 Russell Drive , Salem , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Convenient location
Comfortable beds
Cons:
Cleanliness issues
$50 pet fee
Limited breakfast options

Categories

Cleanliness
8
Mixed sentiments; some guests reported cleanliness issues.
Service
9.5
Mostly positive feedback regarding staff friendliness and attentiveness.
Location
9.5
Convenient location noted by several reviewers.
Room Quality
9
Generally comfortable rooms, with notes on noise issues.
Amenities
9
Basic amenities available, with minor complaints.
Value for Money
9
Fair pricing for the quality of stay provided.
Food and Beverage
8.5
Decent breakfast options mostly appreciated, but some complaints.
Overall Experience
9.5
Overall experience rated positively, despite some mentioned issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:59

Property Description

Convenient Location
Located just an 8-minute drive from downtown Salem, Virginia and Roanoke College, the Holiday Inn Express Hotel and Suites Salem offers easy access to nearby attractions and amenities.

Comfortable Accommodations
Enjoy spacious rooms equipped with a 32-inch flat-screen TV, microwave, refrigerator, and coffee maker. Stay connected with free Wi-Fi and relax in brightly decorated rooms designed for your comfort.

Relaxing Amenities
Take advantage of free access to the gym, jacuzzi, and outdoor pool during your stay. Whether you're here for business or leisure, make use of the business center and free on-site parking for added convenience.

Book your stay now at the Holiday Inn Express Hotel and Suites Salem for a relaxing and enjoyable experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Tue, Sep 9, 2025 until Mon, May 25, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ROA

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 509 reviews
Cleanliness: 8
Service: 9.5
Location: 9.5
Room Quality: 9
Amenities: 9
Value for Money: 9
Food and Beverage: 8.5
Overall Experience: 9.5
M
Matthew • couple • us
10
2026-02-14 • via Nuitee
D
Dorothy • extended_group • us
10
2026-02-08 • via Nuitee
S
Stacey • couple • us
10
4th or 5th time staying here. We will return
2026-01-24 • via Nuitee
K
Keith • couple • us
10
Very nice place
Pros:

It was very clean

2026-01-20 • via Nuitee
C
Cheryl • couple • us
8
Restful
Pros:

Very good, nice selection

Cons:

Would like bacon instead of sausage

2026-01-19 • via Nuitee
J
John • extended_group • us
10
Good location and clean premises
Pros:

The premises were clean and comfortable

2026-01-19 • via Nuitee
T
Terrell • couple • us
9
2026-01-15 • via Nuitee
P
Patricia • couple • us
8
It was good the breakfast excellent compared to terrible breakfast at avid hotel
Pros:

It was very quiet

Cons:

To far from restaurants

2026-01-05 • via Nuitee
A
Amber • couple • us
9
Pros:

Location was excellent. Breakfast was very nice. Price was also a great value. The staff was very nice. Everything was clean. Parking was plentiful. We travel a lot for sports, and this was one of my favorite stays. Coffee was also great!

Cons:

It looks mostly updated, but our bathroom door was broken, tub stopper broken, and the caulk in tub could be replaced, but it was still very clean. These were very minor issues, and I would absolutely stay again.

2026-01-04 • via Nuitee
D
Degen • couple • us
10
Will stay there again
Pros:

Very clean. Friendly staff

Cons:

Nothing

2026-01-04 • via Nuitee
S
Stacey • couple • us
10
2025-12-29 • via Nuitee
M
Matthew • family_with_children • us
6
$50 pet fee, weak breakfast, but clean enough.
Pros:

Decent hotel, reasonably clean.

Cons:

$50 pet fee. Almost no breakfast items 30 min. before end of breakfast time. Low water pressure.

2025-12-28 • via Nuitee
K
Karen • solo_traveller • us
10
Extremely comfortable and I will use this company again
Pros:

Everything was so comfortable. The bed was very comfortable and the sheets were so soft. Breakfast was also very nice.

Cons:

The coffee could use some help but that’s all.

2025-12-28 • via Nuitee
D
Dana • couple • us
10
GREAT I-81 INN
Pros:

VERY comfortable room with a thoughtful traveler-oriented layout-out - awesome staff - delicious & satisfying breakfast - nearby Angelle’s restaurant - this continues to be our favorite I-81 overnight stop. Well done & thanks!

2025-12-23 • via Nuitee
C
Clarke • family_with_children • us
7
2025-12-11 • via Nuitee
J
Jing • couple • us
10
2025-12-07 • via Nuitee
R
Raj • family_with_children • us
10
2025-11-30 • via Nuitee
J
jason • couple • us
9
2025-11-22 • via Nuitee
D
David • solo_traveller • us
10
Everything was perfect!
Pros:

Everything was neat and easy to access.

2025-11-21 • via Nuitee
2
215jilla • Family
2
Vermonters who were thoroughly disappointed.
Pros:

Filth. Sheer filth. Friendly front desk person!
This place gives the entire chain a bad name. We traveled up and down the east coast for the last 10
Days for business and this by far was the worst. I wore my shoes in the shower. Breakfast was not great but had the basics. Black mold.

2025-11-20 • via Tripadvisor