Holiday Inn Express Guadalajara Expo by IHG

Hotels
•
Holiday Inn Express
8.7 (246 reviews)
Avenida Mariano Otero 2397 Colonia Residencial Victoria , Guadalajara , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Comfortable rooms
Cons:
Limited breakfast options
Noise issues in some rooms

Categories

Cleanliness
8.38
Rooms were clean and neat, but some reviews mentioned issues like a clogged shower drain.
Service
9.15
Multiple reviews highlighted excellent service and helpful staff.
Location
9.19
Many guests praised the great location of the hotel.
Room Quality
8.94
The rooms were described as spacious and comfortable.
Amenities
8.67
Facilities were generally well-received, but some amenities could be improved.
Value for Money
8.73
The pricing was considered fair, though some felt it could be better for the quality offered.
Food and Beverage
7.68
Reviews indicated dissatisfaction with breakfast variety and quality.
Overall Experience
8.85
Overall satisfactory experience with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:41

Property Description

Central Location in Guadalajara
Located just a short walk from the Expo Convention Centre, the Holiday Inn Express in central Guadalajara offers convenience and accessibility for both business and leisure travelers.

Convenient Amenities
Enjoy the outdoor pool, fitness centre, and air-conditioned rooms with flat-screen cable TV and free Wi-Fi. The hotel also provides a complimentary shuttle service within a 1.6 km radius, making transportation a breeze.

Modern Comforts
Experience modern décor in each room equipped with a coffee-maker and a work desk with an ergonomic chair. Start your day right with a daily buffet breakfast in the hotel restaurant's bright dining room.

Ready to experience comfort and convenience in Guadalajara? Book your stay at Holiday Inn Express today!

Important information:

Please note that lunch and dinner are not served in the restaurant, only breakfasts.

From May to December 2024 we will be renovating and transforming the 3rd floor, the restaurant and lobby, to offer you better service and comfort.
Our public areas will be operating normally. The renovation is limited to daylight hours and managed discreetly, offering you a pleasant stay in the midst of this exciting makeover.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: GDL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.7
Based on 246 reviews
Cleanliness: 8.38
Service: 9.15
Location: 9.19
Room Quality: 8.94
Amenities: 8.67
Value for Money: 8.73
Food and Beverage: 7.68
Overall Experience: 8.85
F
Fabiola • family_with_children • mx
10
Buen alojamiento, excelente relación precio - calidad
Pros:

Excelente ubicación, habitaciones renovadas, personal atento.

Cons:

el agua de la alberca estaba fría, me hubiera gustado que estuviera más templada

2026-04-08 • via Nuitee
Y
Yayita • family_with_children • mx
9
2026-04-07 • via Nuitee
A
Alexandro • family_with_children • mx
10
Relación calidad-precio superada
Pros:

Ubicación,limpieza, el desayuno aunque no varía mucho tiene lo necesario y el personal de todo el hotel te hace sentir cómodo todo el tiempo,todo excelente.

Cons:

No hay nada por lo cual quejarse,todo estuvo bien.

2026-04-06 • via Nuitee
R
Rodolfo • family_with_children • mx
10
2026-04-01 • via Nuitee
M
Miguel • family_with_children • mx
10
.
Pros:

Su limpieza

Cons:

Todo bien

2026-03-31 • via Nuitee
E
EDUARDO • extended_group • br
7
Pros:

Quarto amplo e a localização ótima.

Cons:

Chuveiro quase não sai agua e café da manhã simples.

2026-03-30 • via Nuitee
J
jiangsu • extended_group • cn
7
I want to complaint against the male waiter who worked in your hotel restaurant at 6:30 this morning. Because I needed t
Pros:

I want to complaint against the male waiter who worked in your hotel restaurant at 6:30 this morning. Because I needed to catch a flight, I couldn't wait for your restaurant to open for breakfast. So, I brought my own breakfast and asked if I could borrow two forks so I could eat my own food. However, the waiter kept emphasizing to me that the restaurant doesn't open until 7:30 am. He spoke to me in English, so I'm sure he understood me. I repeatedly stressed that I knew the restaurant opened at 7:30 am and that I just wanted to borrow forks, but he still refused. I then reported this to the front desk, and the staff there helped me communicate with the same man. Finally, that staff member reluctantly gave me two forks. I completely fail to understand why your restaurant staff has such a lack of service awareness. I repeatedly emphasized that I just wanted to borrow forks to eat my own breakfast, but he refused. I am extremely disappointed with your hotel's restaurant staff.

Cons:

improve the service of your employees in restaurant

2026-03-28 • via Nuitee
S
Sol Granados • family_with_children • mx
10
Pros:

Todo

Cons:

Que no se puede consumir liquido en el área de alberca

2026-03-24 • via Nuitee
B
Bucio • family_with_children • mx
10
Todo excelente
Pros:

Todo bien

Cons:

Que no había servicio de alimentos y bebidas en la alberca

2026-03-23 • via Nuitee
A
Alejandra • family_with_children • mx
9
Cons:

El colchón de la cama, demasiado suave.

2026-03-23 • via Nuitee
R
Rigoberto • family_with_children • mx
10
Pros:

The beds are excellent

2026-03-21 • via Nuitee
A
Amilcar • couple • mx
10
Excelente
Pros:

La ubicación es excelente. Los desayunos fueron excelentes, el personal en general, muy amable.

Cons:

Que no tiene un lugar dentro del hotel para cenar y un bar para conversar y ver depores por la television.

2026-03-20 • via Nuitee
T
Tapia • family_with_children • mx
9
2026-03-17 • via Nuitee
J
Julieta • family_with_children • mx
10
Pros:

Ubicación y limpieza

Cons:

Que llovió jejejje

2026-03-16 • via Nuitee
X
Ximena • extended_group • mx
10
Relax and comfortable
Pros:

Excelente servicio, todo muy limpio, instalaciones bien.

2026-03-06 • via Nuitee
V
Veronica • couple • mx
10
en general estuve muy agusto , muy comoda la habitacion
Pros:

la habitacion

Cons:

mas respeto por parte de los demás huéspedes , hablaban muy fuerte a horas no adecuadas

2026-03-03 • via Nuitee
A
Akiyama • family_with_children • mx
7
2026-02-25 • via Nuitee
A
Akiyama • family_with_children • mx
8
2026-02-25 • via Nuitee
A
Anita • solo_traveller • us
9
Clean, quiet, comfortable & convenient to Expo center
Pros:

Clean, quiet, comfortable & convenient to Expo Guadalajara. Helpful & courteous staff

2026-02-23 • via Nuitee
C
cortes • family_with_children • mx
10
Bien
Pros:

Todo

2026-02-12 • via Nuitee