Holiday Inn Express Atmore by IHG

Hotels
•
Holiday Inn Express
8.6 (549 reviews)
111 Lakeview Circle , Atmore , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent breakfast
Outstanding coffee machines
Comfortable beds
Friendly/polite staff (many reports)
Spacious rooms
Convenient location near Windcreek Casino and I-65
Easy parking
Good value/great price
Cons:
Inconsistent housekeeping (hair on towels, dirty bathrooms)
Serious cleanliness incidents (mold, urine smell, wet pillows/comforter)
Rude night-shift staff reported (named Betsy)
Occasional delays/check-in timing issues
Confusing entrance signage/low lighting at night
Bathroom mirror lighting out in one report
Pest issue reported (Japanese beetles)

Categories

Cleanliness
6.8
Mixed reports: many guests called the rooms 'very clean' but several reviews reported serious issues (hair on towels, dirty bathroom floors, mold/urine odors, wet pillows/comforter, unclean bathtub), indicating inconsistent housekeeping.
Service
8.2
Generally polite and helpful staff in multiple reviews, with specific praise for friendly, personable front-desk attendants; however, notable negative incidents (rude night-shift staff named Betsy, slow/unhelpful responses) lowered the score.
Location
9.4
Strong positive sentiment: conveniently located next to Windcreek Casino and right off I-65, easy to find parking and overall praised as a good location.
Room Quality
8
Many guests found rooms spacious and beds very comfortable, but some reported serious room-quality problems (moisture, bad odors, wet bedding, AC mist) that suggest variable room condition.
Amenities
9.2
Breakfast offerings and coffee machines received repeated praise; parking and general on-site conveniences were mentioned positively, supporting a strong amenities score.
Value for Money
9
Several guests noted 'great price' and good value for the cost, aligning with generally positive comments about price-performance.
Food and Beverage
9.6
Very positive: multiple guests called the breakfast one of the best encountered, fresh and tasty options, and highlighted an attentive breakfast attendant and outstanding coffee machines.
Overall Experience
8.6
Overall mixed-to-positive experiences: many comfortable, clean, and pleasant stays with excellent breakfast and friendly staff, but some guests had significant negative incidents (cleanliness and a rude night employee) leading to an overall moderately high rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:23

Property Description

Convenient Location
Situated off Highway 21, just 10 minutes north of Atmore, Alabama, the Atmore Holiday Inn is easily accessible and close to local attractions.

Amenities Galore
Enjoy a 24-hour gym, outdoor pool, and convenient shuttle service to/from the Wind Creek Casino during your stay at this hotel.

Comfortable Accommodations
Relax in rooms equipped with cable TV, free Wi-Fi, microwaves, refrigerators, work desks, and coffee makers. Start your day right with a complimentary continental breakfast.

Ready to experience comfort and convenience at Atmore Holiday Inn? Book your stay now and make the most of your visit!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MOB

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 549 reviews
Cleanliness: 6.8
Service: 8.2
Location: 9.4
Room Quality: 8
Amenities: 9.2
Value for Money: 9
Food and Beverage: 9.6
Overall Experience: 8.6
R
Roy • solo_traveller • us
9
Very comfortable and pleasant. I will plan to stay there again!!
Pros:

One of the best hotel/motel breakfasts that I have encountered. And with outstanding coffee machines.

Cons:

Room was not quite ready when I arrived. I was about an hour earlier than my planned arrival. But I only had to wait about 10 minutes.

2026-10-19 • via Nuitee
S
Smith • family_with_children • us
10
Pros:

The rooms were very clean . The bed was really comfy. It was very easy to find parking . The staff were very kind and helpful.

2026-10-17 • via Nuitee
R
Roderick • couple • us
10
2026-10-14 • via Nuitee
T
Temeka • couple • us
10
Pros:

Good

2026-10-12 • via Nuitee
T
Tandrea • family_with_children • us
10
2026-10-11 • via Nuitee
G
Geneva • solo_traveller • us
8
2026-10-11 • via Nuitee
D
Derek • solo_traveller • us
10
2026-09-14 • via Nuitee
J
James • couple • us
9
over all the stay was satisfactory
Pros:

Breakfast was great. The attendant who prepared the food was very good and on her job. the room was right on time

Cons:

lighting in the bathroom mirror was out and never fixed after reporting it out

2026-09-14 • via Nuitee
L
Lewis • solo_traveller • us
6
Pros:

The breakfast

2026-09-11 • via Nuitee
T
Tiana • couple • us
7
It was decent, but I wouldn’t stay again if that staff Betsy is working there at night
Pros:

It was very clean

Cons:

The Night Shift staff was rude. Her name was Betsy. We had forgotten our room key and we waited out in the lobby after shifting the doors open in the front for about an hour waiting on her. We called the front lobby desk, at least 50 times just to find out, she was hiding in the meeting room, and when I addressed her about opening our door, she just stared at me and was very rude after she finally did respond to me

2026-09-09 • via Nuitee
T
Terry • solo_traveller • us
9
2026-09-08 • via Nuitee
C
Clark • solo_traveller • us
9
2026-09-08 • via Nuitee
J
Johnny • solo_traveller • us
10
Pros:

The rooms was clean/ nice place great people at the front desk

Cons:

Everything

2026-09-08 • via Nuitee
P
Patterson • solo_traveller • us
10
Extremely close to perfection
Pros:

The room was spacious and clean. The breakfast had many.options that were fresh and tasty. The staff was polite and personable.

Cons:

The entrance to the hotel was a little confusing especially at night when lights are minimal. A small sign at the road would be helpful.

2026-08-23 • via Nuitee
S
Shannan • couple • us
9
2026-08-17 • via Nuitee
L
Leo • solo_traveller • us
10
2026-08-17 • via Nuitee
D
Donna • family_with_children • us
10
2026-08-16 • via Nuitee
W
Wendy • family_with_children • us
1
My stay there was not comfortable
Pros:

The breakfast was nice

Cons:

Upon entering the room it appeared to be clean but had a bad odor such as the smell of mold and it had moisture in the room and also the smell of urine and the bathtub wasn't clean. The air conditioner had a mist coming out of it with a smell as well. I turned it off and open the window which stayed open all night and all the pillows were wet and so was the comforter. I complained to the front desk that night a staff member came and checked the room and she wasn't too friendly. I was given one pillow when all of the pillows were wet and the pillow that was given to me was not clean and it smelled but thankfully I had my own pillows and blankets. The next morning I complained to the front desk again a staff member came to the room and checked the room which she felt the pillows and the comforter which she was very friendly of the issue and I was moved to another room.

2026-08-14 • via Nuitee
W
Wanda • solo_traveller • us
10
Pros:

Very friendly staff. Comfortable and clean. Get location. Next to Windcreek Casino. Right off I65.

2026-08-05 • via Nuitee
M
Marty • solo_traveller • us
3
Pros:

Great lcation great price

Cons:

Disgustingly dirty . Maids need a lesson in how to clean and sanitize. Hair all over especially towels in bathroom. Asked for fresh clean was told out of towels. Floor in bathroom literally had so much black dirt ares from not being cleaned. You guys have a serious Japanese beetle problem. They are not lady bugs tell staff to do some research. Have stayed in area a few days a year and gave it a try and will go back across the street next visit. Do better

2026-08-03 • via Nuitee