Holiday Inn Express Hotel & Suites Norfolk Airport by IHG

Hotels
Holiday Inn Express
8.4 (1020 reviews)
1157 North Military Highway , Norfolk , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Decent location
Cons:
Cleaning issues
Functional amenities
Limited parking

Categories

Cleanliness
7.65
Minor cleaning issues were reported, affecting the overall impression.
Service
8.85
Staff were friendly and attentive, providing good service throughout the stay.
Location
8.95
Decent location, convenient access to local attractions.
Room Quality
8.65
Rooms were large and spacious, with some minor issues noted.
Amenities
7.95
Some amenities, like the pool and breakfast, were highlighted positively, but there were functional issues.
Value for Money
8.45
Overall value for the price paid seems reasonable, considering the positives and negatives.
Food and Beverage
8.15
Breakfast was appreciated, though there were some issues reported regarding its availability.
Overall Experience
8.55
While there were several complaints, the overall satisfaction was positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:38

Property Description

Convenient Location
Located within walking distance of local shopping centers and restaurants, the Holiday Inn Express Norfolk Airport offers easy access to city amenities.

Comfort and Convenience
Guests can enjoy a complimentary daily breakfast, in-room microwaves, and mini-refrigerators. The hotel also provides a 24-hour fitness center and in-room coffeemakers for a convenient start to the day.

Modern Amenities
Featuring free Wi-Fi access and a gift shop for souvenirs, the Holiday Inn Express Hotel & Suites Norfolk Airport ensures guests stay connected and catered to during their stay.

Book your stay at the Holiday Inn Express Norfolk Airport for a blend of convenience and comfort during your visit to Virginia.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORF

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8.4
Based on 1020 reviews
Cleanliness: 7.65
Service: 8.85
Location: 8.95
Room Quality: 8.65
Amenities: 7.95
Value for Money: 8.45
Food and Beverage: 8.15
Overall Experience: 8.55
P
Paul family_with_children us
9
Great stay
Pros:

I liked almost everything about the hotel except they lock the front door at 10:00 pm

Cons:

They lock the front doors at 10:00 and the double bed rooms the beds are full size at best

2026-05-16 via Nuitee
D
DAVID solo_traveller us
10
2026-05-16 via Nuitee
M
Melanie family_with_children us
4
Not great
Pros:

Love the omelets

Cons:

We got a room that sleeps 3.... there was 3 of us. the pull out sofa bed had no blankets, we discovered at 1am.. my husband went to the front desk and the guy said they didn't have any more. BS! Then go get some from an unoccupied room, it's not that hard to figure out. Or offer us a different room. We ended up giving him our bedsheet so he had something. When your guest states there will be 3 people sleeping there and they've paid almost 200 bucks for a night, make sure there are blankets!!! It was too late to go find another hotel!

2026-05-15 via Nuitee
L
Lisa Davis solo_traveller us
8
Overall comfortable stay
Pros:

Spacious room, good breakfast 😋

Cons:

4 people towels for one, had to ask for more. No sheets or pillows for pullout bed. Phone didn't work to call housekeeping so had to keep running downstairs 😒 very slow elevators. Ice machine not working on 2nd flr again had to go downstairs 😑

2026-05-12 via Nuitee
A
Alexia family_with_children us
8
It was peaceful as well as restful so that I could continue my road trip.
Pros:

I haven't tried the breakfast. It's over too early:))
I have only stopped through for an overnight rest.

Cons:

It is difficult to suggest... Everything has been great. This has been our fourth stay since November.

2026-05-12 via Nuitee
S
Sharon couple us
10
We have stayed here twice already very nice.
Pros:

Convenient location and lots of shops and restaurants around.

Cons:

Nothing really

2026-05-09 via Nuitee
J
Jennifer family_with_children us
7
2026-05-05 via Nuitee
Y
Yamin Dumont solo_traveller us
10
Awesome!!
Pros:

All was great!

Cons:

No complaints. Staff was very attentive!

2026-05-04 via Nuitee
R
Robert family_with_children us
10
2026-05-01 via Nuitee
J
Jason extended_group us
10
Pros:

Quiet

2026-04-27 via Nuitee
R
Rudd solo_traveller us
10
Pros:

Friendly staff

Cons:

Cover smelled sour

2026-04-18 via Nuitee
H
Holl solo_traveller us
10
2026-04-14 via Nuitee
A
Angela solo_traveller us
8
Pros:

Staff very welcoming and helpful

Cons:

The sofa bed didn't have the needed bedding when called down to front desk was told would have to come down to front desk to get couldn't be brought to us and when we went to pick up was told they didn't have any blankets only sheets. I paid for the suite for the sole purpose of having the third bed so was very disappointed

2026-04-12 via Nuitee
N
nabi family_with_children us
10
2026-04-09 via Nuitee
M
Mark couple us
10
2026-03-28 via Nuitee
L
Laverne solo_traveller us
10
would do it again
Pros:

Met my needs for the occasion

Cons:

N/A

2026-03-26 via Nuitee
A
Autumn family_with_children us
10
Great stay for great value!
Pros:

The staff was friendly, the room was clean and spacious, and the location was great! We also spent a good amount of time in the pool.

Cons:

Nothing! We would definitely stay again.

2026-03-22 via Nuitee
B
Brittany family_with_children us
10
Better than i expected!
Pros:

The staff was amazing! The front desk clerk Erick was phenomenal. He went out if his way to make the stay great for everyone! I would recommend and definitely stay again. Also, the beds were heavenly.

Cons:

Our stay wasn't long enough!

I was a bit sad the pancake machine was out of service though.

2026-03-22 via Nuitee
T
Taylor couple us
8
2026-03-20 via Nuitee
T
Tony family_with_children us
8
2026-03-15 via Nuitee