Holiday Inn Express Hotel & Suites Norfolk Airport by IHG

Hotels
•
Holiday Inn Express
8.4 (1028 reviews)
1157 North Military Highway , Norfolk , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Decent location
Cons:
Cleaning issues
Functional amenities
Limited parking

Categories

Cleanliness
7.65
Minor cleaning issues were reported, affecting the overall impression.
Service
8.85
Staff were friendly and attentive, providing good service throughout the stay.
Location
8.95
Decent location, convenient access to local attractions.
Room Quality
8.65
Rooms were large and spacious, with some minor issues noted.
Amenities
7.95
Some amenities, like the pool and breakfast, were highlighted positively, but there were functional issues.
Value for Money
8.45
Overall value for the price paid seems reasonable, considering the positives and negatives.
Food and Beverage
8.15
Breakfast was appreciated, though there were some issues reported regarding its availability.
Overall Experience
8.55
While there were several complaints, the overall satisfaction was positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:38

Property Description

Convenient Location
Located within walking distance of local shopping centers and restaurants, the Holiday Inn Express Norfolk Airport offers easy access to city amenities.

Comfort and Convenience
Guests can enjoy a complimentary daily breakfast, in-room microwaves, and mini-refrigerators. The hotel also provides a 24-hour fitness center and in-room coffeemakers for a convenient start to the day.

Modern Amenities
Featuring free Wi-Fi access and a gift shop for souvenirs, the Holiday Inn Express Hotel & Suites Norfolk Airport ensures guests stay connected and catered to during their stay.

Book your stay at the Holiday Inn Express Norfolk Airport for a blend of convenience and comfort during your visit to Virginia.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORF

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8.4
Based on 1028 reviews
Cleanliness: 7.65
Service: 8.85
Location: 8.95
Room Quality: 8.65
Amenities: 7.95
Value for Money: 8.45
Food and Beverage: 8.15
Overall Experience: 8.55
R
Regina • family_with_children • us
10
It suited our purpose for one night
Pros:

Location was good; beds were comfy. The rooms were clean.

2026-05-30 • via Nuitee
M
mobley • solo_traveller • us
10
The stay was comfortable and clean and the staff was very professional and welcoming..
Pros:

Location and amenities

Cons:

I liked everything

2026-05-29 • via Nuitee
C
Corey • solo_traveller • us
9
Pros:

Great location

Cons:

Pull out sofa should be replaced

2026-05-25 • via Nuitee
L
Leydy • solo_traveller • us
10
2026-05-21 • via Nuitee
T
Thomas • solo_traveller • us
9
Pros:

Clean

Cons:

Air conditioner in room was loud

2026-05-19 • via Nuitee
R
ROCHELLE • solo_traveller • us
10
Nice place to stay
Pros:

Friendly, helpful staff. Easy to get in and out of. Within walking distance to restaurants and major stores.

Cons:

Nothing

2026-05-19 • via Nuitee
E
Eric • family_with_children • us
10
2026-05-18 • via Nuitee
P
Paul • family_with_children • us
9
Great stay
Pros:

I liked almost everything about the hotel except they lock the front door at 10:00 pm

Cons:

They lock the front doors at 10:00 and the double bed rooms the beds are full size at best

2026-05-16 • via Nuitee
D
DAVID • solo_traveller • us
10
2026-05-16 • via Nuitee
M
Melanie • family_with_children • us
4
Not great
Pros:

Love the omelets

Cons:

We got a room that sleeps 3.... there was 3 of us. the pull out sofa bed had no blankets, we discovered at 1am.. my husband went to the front desk and the guy said they didn't have any more. BS! Then go get some from an unoccupied room, it's not that hard to figure out. Or offer us a different room. We ended up giving him our bedsheet so he had something. When your guest states there will be 3 people sleeping there and they've paid almost 200 bucks for a night, make sure there are blankets!!! It was too late to go find another hotel!

2026-05-15 • via Nuitee
A
Alexia • family_with_children • us
8
It was peaceful as well as restful so that I could continue my road trip.
Pros:

I haven't tried the breakfast. It's over too early:))
I have only stopped through for an overnight rest.

Cons:

It is difficult to suggest... Everything has been great. This has been our fourth stay since November.

2026-05-12 • via Nuitee
L
Lisa Davis • solo_traveller • us
8
Overall comfortable stay
Pros:

Spacious room, good breakfast 😋

Cons:

4 people towels for one, had to ask for more. No sheets or pillows for pullout bed. Phone didn't work to call housekeeping so had to keep running downstairs 😒 very slow elevators. Ice machine not working on 2nd flr again had to go downstairs 😑

2026-05-12 • via Nuitee
S
Sharon • couple • us
10
We have stayed here twice already very nice.
Pros:

Convenient location and lots of shops and restaurants around.

Cons:

Nothing really

2026-05-09 • via Nuitee
J
Jennifer • family_with_children • us
7
2026-05-05 • via Nuitee
Y
Yamin Dumont • solo_traveller • us
10
Awesome!!
Pros:

All was great!

Cons:

No complaints. Staff was very attentive!

2026-05-04 • via Nuitee
R
Robert • family_with_children • us
10
2026-05-01 • via Nuitee
J
Jason • extended_group • us
10
Pros:

Quiet

2026-04-27 • via Nuitee
9
956janen • Family
8
Clean, comfortable, and conveniently located.
Pros:

Check in was easy and fast with Jamel at the front desk. Jamel has the perfect personality for his job and his customer service was exceptional. He is knowledgeable about the area and gave us great recommendations. Carrie is another front desk clerk. I had birthday cards to mail but realized I had forgotten my stamps at home. I appreciate her kindness in sharing her stamps with me. Thank you Carrie!
The lobby was nicely maintained. It was clean, bright and inviting. The continental breakfast was good and it had a nice variety.
The room was actually 2 rooms, with both a bedroom and a separate sitting/ work area in the front which had a couch and good sized chair as well as a desk. Both rooms had large screen TVs.
The bathroom was clean with a large shower. There was an issue with the toilet continuously running but Jamel came to the room right away and got it fixed.
The HVAC worked well and was very quiet.
The hallway was quiet. We were close to the elevator but we didn't hear it in our room.
Walking distance to many restaurants, both national chain and local independents.
Thankfully we were driving this time because there's no shuttle service provided to the cruise port.
We would definitely stay here again if we're ever in area.

2026-04-19 • via Tripadvisor
R
Rudd • solo_traveller • us
10
Pros:

Friendly staff

Cons:

Cover smelled sour

2026-04-18 • via Nuitee
H
Holl • solo_traveller • us
10
2026-04-14 • via Nuitee