Holiday Inn Express Newport by IHG

Hotels
•
Holiday Inn Express
8.5 (318 reviews)
135 SE 32nd Street , Newport , US
+1 541-867-3377

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean rooms (frequently mentioned)
Friendly/helpful staff (Brooke, Linda called out)
Excellent location
Good breakfast selection
Comfortable/spacious rooms
Pool & hot tub temperature praised
Cons:
Overbooking and lack of refund/response (no-show cancellation)
Wet carpets/humidity and occasional housekeeping lapses (towels/trash)
Perceived overpriced rates
Pool described as extremely salty by one guest
Noise for rooms facing the pool
TV sometimes hard to operate

Categories

Cleanliness
8.2
Generally praised as very clean—multiple guests said 'clean clean clean' and 'one of the cleanest'—but a few issues were reported (wet carpets on arrival, humidity scent, inconsistent towel/trash service).
Service
9
Staff repeatedly described as friendly and helpful (mentions of Brooke, Linda and fast/helpful check-in). One significant service failure noted (overbooking and lack of refund/response) but most interactions were positive.
Location
9.2
Location repeatedly called 'amazing' and 'convenient' by several guests and praised as a strong point of the property.
Room Quality
8
Rooms often described as spacious and comfortable (upgraded king suite, good beds, microwave/fridge); some complaints about humidity, wet carpet at check-in, noise near the pool, and an occasionally hard-to-operate TV.
Amenities
8.8
Pool and hot tub temperature praised as ideal, breakfast area and vending/food-for-purchase available, in-room microwave and large mini-fridge; one guest reported the pool was extremely salty.
Value for Money
7.5
Mixed-to-negative: several guests called the property overpriced or 'way over priced,' and the overbooking/no-refund incident worsened perceived value for at least one reviewer.
Food and Beverage
8.7
Breakfast consistently described positively (large selection of proteins, fruits, hot and cold items); food items for purchase were noted as appropriate for the property.
Overall Experience
8.6
Majority of stays described as pleasant with helpful staff, comfortable rooms, and good breakfast; a few notable negatives (overbooking/no refund, occasional cleanliness/service lapses) tempered some experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:22

Property Description

Convenient Location
Located just a 4-minute walk from the Oregon Coast Aquarium and 2 miles from Nye Beach, the Newport Holiday Inn Express offers easy access to popular attractions.

Relaxing Amenities
Guests can enjoy free access to the indoor pool and hot tub, as well as a 24-hour gym and business center. Perfect for unwinding after a day of exploring the beautiful Newport area.

Comfortable Rooms
Each room is equipped with modern amenities including a microwave, refrigerator, and coffee maker. Stay connected with free Wi-Fi and relax in a well-decorated space with white linens.

Ready to experience comfort and convenience in Newport? Book your stay at the Holiday Inn Express today!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PDX

Location

Guest Reviews

8.5
Based on 318 reviews
Cleanliness: 8.2
Service: 9
Location: 9.2
Room Quality: 8
Amenities: 8.8
Value for Money: 7.5
Food and Beverage: 8.7
Overall Experience: 8.6
P
Pete • solo_traveller • us
10
Pros:

I continue to be impressed with the luxury feel to HIE. The pool temp was perfect and the hot tub hot, just like it should be. Room was upgraded to a very large King Suite for our 5-day stay. Breakfast had a large selection of proteins and fruits. Clean clean clean throughout. The food items for purchase were just right.location was amazing.

Cons:

It was all good or great!

2026-10-08 • via Nuitee
L
Lilia • couple • us
10
2026-10-08 • via Nuitee
G
Gary • extended_group • us
8
Good not Great
Pros:

I stayed in this location close to a decade ago and was excited to return because I recalled what a fantastic job they did of keeping the place clean and how kind the staff were. The staff were as I remembered but the cleaning of the room could use some adjustments.

Cons:

The carpets in my room were wet when we checked in. I made the mistake of taking my shoes off and my socks were soaked through. It made my first night uncomfortable. The room was very humid and the scent of the cleaner bothered my breathing. We asked the front desk what could be done and were provided with a fan to air out the room. The staff were very friendly but I was surprised more wasn’t done to dry the carpet before our arrival. Was

2026-09-14 • via Nuitee
M
Matteo • couple • us
10
Pros:

Breakfast was good, Location was amazing, Staff friendly

Cons:

Tv was a little hard to operate

2026-09-09 • via Nuitee
O
Ofer • solo_traveller • il
10
Pros:

Very nice location. Clean and comfortable. The staff was great and welcoming, assisted us a lot. We would especially like to mention Brooke in the checkin and guests' support. She did a great job!

Cons:

Nothing to declare...

2026-09-05 • via Nuitee
A
Angi • family_with_children • us
10
2026-08-29 • via Nuitee
T
Tracey • solo_traveller • us
10
2026-08-18 • via Nuitee
F
Faith • family_with_children • us
8
Pros:

The front staff woman who greeted us in the evening was very kind. The location is good and it was one of the cleanest we found traveling along the coast.

Cons:

the pool was extremely salty

2026-08-15 • via Nuitee
T
Teryl • couple • us
10
Ober[riced but you pay for location
Pros:

Convenient, clean, good people.

Cons:

Way over priced

2026-08-15 • via Nuitee
M
Massie • solo_traveller • us
4
Pros:

Comfortable bed

Cons:

Had to ask for clean towels daily,no trash was checked,also every time we left we would have to go to the desk and have the room key reset.we were not very impressed, I personally will not stay there again. Bad job Holiday Inn express

2026-08-09 • via Nuitee
D
Duane • family_with_children • us
8
Nice stay with a normal breakfast.
Pros:

Was clean and modern. Breakfast was good.

Cons:

Nothing. It’s what you expect at Holiday Inn

2026-08-08 • via Nuitee
B
Brigitt • couple • us
1
No stay, no refund
Pros:

Nothing- I didn’t get to stay there. They called me when I was headed to the hotel to tell me they were overbooked and cancelling my reservation. They said they’d refund me the charges but haven’t. I’ve left three messages with them on your platform with no response.

Cons:

Nothing- I didn’t get to stay there. They called me when I was headed to the hotel to tell me they were overbooked and cancelling my reservation. They said they’d refund me the charges but haven’t. I’ve left three messages with them on your platform with no response.

2026-08-06 • via Nuitee
A
Alex • family_with_children • us
8
2026-08-03 • via Nuitee
T
Travel806028 • Family • St. George, Utah
10
Very pleasant stay
Pros:

Our family of 3 stayed here for three nights. We had a fast and helpful check-in. The well-lit room had comfortable beds and furnishings, a microwave, and a large mini-fridge with freezer. The bathroom was well lit with plenty counter space. The shower head was good. We enjoyed the breakfast with hot and cold items. The nearby Off the Hook restaurant was a good place for dinner at a reasonable price.

2026-07-30 • via Tripadvisor
T
tm212 • Family • Grimes, Iowa
8
The room was pretty good, but loud by the pool.
Pros:

This wasn't the nicest Holiday Inn Express that I have stayed at. Unfortunately, our room was across from the pool and very loud. The room was pretty comfortable and the breakfast was okay.

2026-07-29 • via Tripadvisor
R
Ricky • couple • us
10
It was a great stay.
Pros:

The room was big and spacious.

Cons:

Nothing

2026-07-24 • via Nuitee
S
Schiedeck • solo_traveller • us
9
Wonderful Staff!
Pros:

Kind staff- Linda was amazing. She made sure all the breakfast items were always filled and clean. She was kind and was doing the work of 2 people with a smile.

Cons:

N/a

2026-07-21 • via Nuitee
E
Erla • couple • is
7
Pros:

Staðsetning góð

Cons:

Lyftan var biluð, fengum herbergi á 3 hæð.
Herbergið var hliðina þar sem ísvélin er og var hún biluð með mjög mikinn hávaða.
Stúlkan í afgreiðslunni fullvissaði okkur um að vélin væri tekin úr sambandi á nóttunni sem var ekki rétt, vélin var í gangi alla nóttina. Vorum sem betur fer bara eina nótt

2026-07-19 • via Nuitee
H
Himanshu • extended_group • us
7
Pros:

We got the room to stay the night.

Cons:

Elevator was not working so we had to climb 4 floor... but got no discount due to that... I am expecting to get some refund...

2026-07-12 • via Nuitee
W
Williams • solo_traveller • us
10
Pros:

The staff was extremely helpful. We were tired and had been traveling all day and they helped us sort some plans out.

2026-07-10 • via Nuitee