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Facilities
Property facilities
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Offsite parking discounted rates available
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Guest education on local ecosystems and culture
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Electric bicycle charging station
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Family rooms
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Luggage storage
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Express check-in/check-out
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Tour desk
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Soundproof rooms
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Car hire
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Packed lunches
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Table tennis
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Non-smoking throughout
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Private check-in/check-out
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Shared lounge/TV area
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Board games/puzzles
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Concierge service
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Kid meals
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Evening entertainment
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Entertainment staff
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Outdoor furniture
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Coffee Shop on site
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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Broadcast Live sport events
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Happy hour
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Television in common areas
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Express check-in
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Billiards or pool table
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Free wired internet
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Snack bar/deli
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Access to nearby outdoor pool
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Golfing on site
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Self parking (surcharge)
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Pool sun loungers
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Games
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Housekeeping on request
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Concerts/live shows
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Private picnics
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Art gallery on site
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Wine release events
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Reception hall
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Exercise/lap pool
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Japanese garden
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Covered parking
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Secured parking
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Swimming nearby
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Hosted evening meal (reserve)
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Electric bicycle charging station
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Guest education on local ecosystems and culture
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Vegetarian menu options available
Review Highlights
Categories
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Property Description
Panoramic Views of Blue Mountains
Perched on a ridge, the 4.5-star Mountain Heritage Hotel offers breathtaking panoramic views of the World Heritage Blue Mountains. The picturesque mountain views from some rooms create a serene backdrop for your stay.
Luxurious Amenities
Guests can indulge in modern amenities including flat-screen TVs, air-conditioning, and en-suites with a choice of a full-sized bath or spa. The romantic real flame fireplaces in many rooms add a touch of coziness and luxury to your experience.
Dining and Leisure
Enjoy quality cuisine with stunning escarpment views at Jamison Views Restaurant and Bar. Unwind by the open fire in the guest lounge or on the spacious balconies. Pamper yourself at the day spa, play billiards, or relax with a book in the library for a truly rejuvenating stay.
Ready to experience luxury and serenity at Mountain Heritage Hotel? Book your stay now for an unforgettable getaway.
Please note that there is a nonrefundable 2% credit card surcharge when you pay with an Australian Visa, Mastercard or American Express Credit Card.
Please note that there is a nonrefundable 2% credit card surcharge when you pay with an International American Express credit card or a UnionPay credit card.
Please note that the onsite restaurant is closed on Sunday and Monday nights. Reservations are required.
For further information please contact the property in advance, using the contact details found on the booking confirmation.
Guests must be 18 years of age or older to check in.
Please note that a pre-authorization will be required on check in.
The person whose name appears on the reservation is the only person who is required to present their own photo ID and Credit Card upon check-in, they are also responsible for the room.
Guests are required to provide a credit card and photo id and a pre-authorization will be taken from the credit card at time of check in.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Tue, Apr 7, 2026 until Fri, Oct 2, 2026
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 12 years old stay for free when using an existing bed.
People 11 years old and over stay for AUD 40 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Lovely staff and the views :)
We ate in the restaurant 2 nights and the food and service were excellent each time.
Access may have been difficult for anyone unable to use stairs, but our party was fine with that.
Restaurant was fantastic - delicious food
Great view from the bedroom and restaurant
Great location
No lifts - stairs to carry up luggage
The hotel was a lovely historic hotel very close to the station with no traffic noise.
Unfortunately the tv did not work which was inconvenient as I returned to the hotel to rest and couldn't use the TV in my room. The bath was wonderful though. Also there was a live pianist on the Saturday evening which added to my stay.
The tv didn't work which was disappointing.
Classic charm! Love this place. So romantic. Incredible to walk in and enjoy the lovely, talented guy on the piano (FAVE part of staying here) then offered complimentary canapés, order a drink, sit and watch the incredible views inside or out. What a welcome. Hotels just don’t have this kind of timeless charm and little touches like asking questions, free fruit and chocolates at front desk and a bath bomb left in the room. It was all so lovely. We’ll def be back. Pool looked great but due to the weather we couldn’t enjoy it.
My partner had to send his meal back due to the meat being overcooked. He was offered a complimentary drink after that though and service was really good.
It was raining very heavily during our stay so there wasn’t much to do in the area so really, all we could do was use the room spa, read, and drink at the bar. Also visited the Cultural centre and gallery which was good. Rainy day activities say bingo, trivia or a fitness room would be good.
Great location and views. Hotel staff were uniformly welcoming and helpful. Really appreciated piano player during happy hour in the foyer. Comfortable large lounge areas. Bed was very comfortable.
Sofas in our room were convertible to beds and were not v comfortable just to sit on. I felt that having paid nearly $1400 for 3 nights, paying an extra
$35 for a buffet breakfast was a bit much
Stunning views of the valley and local environs. A quiet location considering that the western rail line was just above and we didn't hear any trains. No traffic noise either from the road below. A very old world charm that had many luxury features.
I would have used the breakfast offer from the dining room if it wasn't just a buffet.
It is not worth it
see above
breakfast, same every day was boring and univentive
Great room, very comfortable bed, loved the bar and sitting area, inside and out. Very friendly staff. Location was really good.
Nothing
Fire in room and excellent customer service and comfortable beds
Loved everything
Room cold and damp, think a broken window that rated, tiles on bathroom broken. Ran out of things on bar menu, esp on valentines day when only menu unless you wanted valentines dinner, not great for solo traveller
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