Comfort Suites Jackson-Cape Girardeau

Hotels
•
Comfort Suites
7.3 (205 reviews)
2904 Old Orchard Road , Jackson , US
+1 573-612-1997

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Family rooms
See all facilities

Review Highlights

Pros:
Nice suite / comfortable rooms
Good / convenient location (near highway and sports complex)
Quiet and clean rooms noted by several guests
Gym available
Perceived good value / reasonable price
Cons:
Food left in fridge from previous traveler
Parking lot needs repair and landscaping issues
TV and Wi‑Fi problems (Wi‑Fi tied to rewards membership)
Breakfast underwhelming; waffle machine technical difficulties
Staff did not resolve noise issues
Billing/payment error (card charged multiple times)
Beds reported very hard by at least one guest

Categories

Cleanliness
7
Mixed signals: several guests called the property and rooms clean and quiet, but one report of food left in a fridge and complaints about parking/landscaping lowered impressions of overall property upkeep.
Service
5.5
Noted as a weak area: staff reportedly did not address a severe noise issue and at least one guest experienced billing problems (card charged multiple times).
Location
9.5
Consistently praised: multiple guests cited a very convenient location near highways, the sports complex, and other destinations.
Room Quality
7.4
Generally positive for suites (several mentions of nice/comfortable rooms), but there were specific complaints about very hard beds and a non-working TV.
Amenities
7
Mixed: gym was praised, but several amenities had issues (wifi requiring rewards to use, waffle machine/TV technical problems), so overall amenities are uneven.
Value for Money
7.6
Viewed as good value by multiple guests (comments about good price and 'got what I paid for'), supporting a slightly above-average score.
Food and Beverage
5.8
Below average: breakfast described as underwhelming, there was a report of food left in a fridge from a prior guest, and breakfast equipment (waffle machine) had issues.
Overall Experience
8.6
Generally positive stays for many guests (quiet, clean, convenient, good suites), but intermittent severe problems (noise not handled, billing errors, equipment failures) reduce consistency.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:22

Property Description

Convenient Location

The Comfort Suites hotel is ideally situated near Southeastern Missouri State University and various attractions like the Show Me Center arena and Shawnee Park Sports Complex. Explore Cape Girardeau's charm just a short distance away.

Abundant Amenities

Enjoy a range of amenities including a hot breakfast, indoor pool, fitness center, and pet-friendly rooms. Corporate guests will find the business center and meeting room facilities convenient for their needs.

Comfortable Accommodations

Relax in well-equipped guest rooms featuring modern conveniences like microwaves, refrigerators, and flat-screen TVs. Upgrade to a room with a soothing whirlpool bathtub for added luxury.

Experience comfort and convenience at Comfort Suites - book your stay now!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note that this property allows service animals only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STL

Location

Guest Reviews

7.3
Based on 205 reviews
Cleanliness: 7
Service: 5.5
Location: 9.5
Room Quality: 7.4
Amenities: 7
Value for Money: 7.6
Food and Beverage: 5.8
Overall Experience: 8.6
P
Pamela • solo_traveller • us
10
Very nice suite and good price
Pros:

Nice suite

2026-10-26 • via Nuitee
S
Sutton • family_with_children • us
1
Pros:

Good location

Cons:

Food left over in fridge from previous traveler

2026-10-23 • via Nuitee
M
Maurice • couple • us
10
Enjoyed my stay
Pros:

No complaints except parking lot needs repair and landscaping is a mess

2026-09-12 • via Nuitee
J
John • solo_traveller • us
9
Comfortable
2026-09-07 • via Nuitee
S
Stacy • solo_traveller • us
5
It was ok
Cons:

My TV didn't work and wifi wouldn't work without joining rewards. I mean for the price, I guess I got what I paid for.

2026-08-06 • via Nuitee
A
Ayers • couple • us
7
2026-08-05 • via Nuitee
M
Maryuri • couple • us
10
2026-08-03 • via Nuitee
K
Kayce • extended_group • us
7
2026-07-13 • via Nuitee
C
Constance • solo_traveller • us
8
2026-06-29 • via Nuitee
C
Courtney • solo_traveller • us
8
2026-06-22 • via Nuitee
R
Ron • couple • us
9
2026-06-22 • via Nuitee
M
Moxley • solo_traveller • us
8
Pros:

Quiet, comfortable, clean, and very convenient location.

Cons:

Breakfast was underwhelming but was free so can't really complain.

2026-06-22 • via Nuitee
A
Allgier • solo_traveller • us
1
Night from hell
Cons:

Staff and would not control or fix the noise problem or do anything about it

2026-06-21 • via Nuitee
B
Becky • family_with_children • us
8
2026-05-28 • via Nuitee
B
Brittany DeBerry • solo_traveller • us
5
2026-05-26 • via Nuitee
B
BossMom84 • solo_traveller • us
9
Pros:

The location to sports plex was good.

Cons:

Waffle machine had technical difficulties

2026-05-18 • via Nuitee
O
Olivia • family_with_children • us
1
2026-05-18 • via Nuitee
T
Tiffani • solo_traveller • us
6
2026-05-11 • via Nuitee
S
Shaneka • family_with_children • us
4
My stay was ok. I did have a problem with my card being charged 3 times.
Pros:

Close to where I was going on this visit as well as the highway to return home.

Cons:

Property was clean and quiet

2026-05-10 • via Nuitee
B
Billy • solo_traveller • us
6
Pros:

Location and gym

Cons:

The beds are really hard didnt sleep much at all

2026-05-07 • via Nuitee