Hotel Palazzo Alexander

Hotels
9.2 (1197 reviews)
Via Santa Giustina 48 , Lucca , it

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Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Delicious breakfast
Great location
Spacious rooms
Cons:
Minor cleanliness issues noted
Shower size was small

Categories

Cleanliness
8.76
Standard quality for this hotel tier.
Service
9.73
The staff were all wonderfully friendly and welcoming.
Location
9.27
Convenient to get to any destination and easy to explore Lucca on foot.
Room Quality
9.22
Spacious rooms with a characterful interior.
Amenities
8.75
Standard quality for this hotel tier.
Value for Money
9.21
Overall a high-quality stay for the price.
Food and Beverage
9.26
Breakfast was delicious and varied.
Overall Experience
9.43
A lovely stay with wonderful staff and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 13:17

Property Description

Historic Building in the Heart of Lucca
Hotel Palazzo Alexander, a charming historic building centrally located in Lucca, offers easy access from Porta San Donato. Antique Elegance and Modern Comfort
Experience the blend of antique wood floors and marble bathrooms in our rooms, complete with free Wi-Fi and air conditioning. Delightful Dining and Drinks
Start your day with an American buffet featuring fresh local produce and unwind with a drink from the bar. Explore Lucca's Gems
Conveniently situated inside the historic walls, the hotel is a short walk from Lucca Cathedral and Guinigi Tower. Book your stay now for a memorable experience at Palazzo Alexander!

Important information:

When booking 4 rooms or more, different policies and additional supplements may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLR

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 25 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 1197 reviews
Cleanliness: 8.76
Service: 9.73
Location: 9.27
Room Quality: 9.22
Amenities: 8.75
Value for Money: 9.21
Food and Beverage: 9.26
Overall Experience: 9.43
V
Vulmario • couple • br
9
Pros:

Um pequeno palácio numa cidade medieval

2026-04-18 • via Nuitee
P
Petra • solo_traveller • py
10
Pros:

Sehr freundliches Personal. Gute Betreuung durch den Eigentümer. Sauber. Ruhige Lage und trotzdem nahe zum Zentrum.
Wieder Lucca wieder Alexander.

2026-04-15 • via Nuitee
T
timmcgee • family_with_children • us
10
Charming cozy stay with friendly helpful staff in great location - highly recommend!
2026-04-13 • via Nuitee
A
Alessandro • family_with_children • it
4
Pros:

Posizione discreta

Cons:

La colazione e il servizio relativo

2026-04-13 • via Nuitee
A
Attilio • couple • it
8
2026-04-12 • via Nuitee
S
Sir Stephen • couple • gb
9
Great place to stay in this wonderful city.
Pros:

Love staying here. Especially our room. And the staff are magnificent.

Cons:

No tea bags!

2026-04-08 • via Nuitee
G
Giuseppe • family_with_children • it
8
2026-04-08 • via Nuitee
G
Giovani Olinto • extended_group • br
9
Ótimo, porém sem estacionamento
Pros:

De tudo

Cons:

Estacionamento

2026-04-06 • via Nuitee
A
Alberto • couple • it
6
Così così, ma staff davvero super
Pros:

Lo staff è veramente eccezionale. Il valore aggiunto del posto

Cons:

Struttura da risistemare e ammodernare, sia nell’offerta (colazione non adeguata) che nella fornitura delle stanze

2026-04-05 • via Nuitee
T
Tommy • couple • se
10
Pros:

The staff! The place and location! The breakfast!

Cons:

Everything was perfect!

2026-04-05 • via Nuitee
R
ROSHANARA • couple • fr
8
Très chouette séjour. Dommage que nous n’avions pas beaucoup de temps!
Pros:

Bien placé. Excellent accueil. Chambre spacieuse et lumineuse avec une belle vue sur les toits de Lucca.

2026-04-03 • via Nuitee
M
Mario • couple • es
9
2026-04-02 • via Nuitee
A
Andrea764 • couple • it
10
2026-04-01 • via Nuitee
C
christian • couple • at
10
2026-03-31 • via Nuitee
O
Olga • couple • hr
10
Pros:

Ugodno i pristupačno osoblje koje je bilo na usluzi u svakom trenutku! Opremljene sobe, restoranski doručak! Svaka čast!

Cons:

Sve je bilo fenomenalno!

2026-03-31 • via Nuitee
G
Giacomo • extended_group • ch
10
Bella esperienza, da ripetere.
Pros:

La gentilezza del personale, la ricercatezza degli ambienti e degli arredi, la centralità della struttura

2026-03-29 • via Nuitee
L
Luca • family_with_children • it
7
2026-03-29 • via Nuitee
G
giofer • solo_traveller • it
8
2026-03-24 • via Nuitee
R
Randi Elise • couple • no
10
Pros:

Veldig hyggelig opphold på et sjarmerende hotell sentralt i Lucca. Personalet var svært vennlige og hjelpsomme. Rommet var pent og komfortabelt og man kunne nyte en god frukost.

2026-03-23 • via Nuitee
V
Viviane • couple • gb
10
Very enjoyable
Pros:

We had a wonderful stay in hotel palazzo Alexander. Family run hotel with extremely kind and helpful staff. Lovely room, comfortable bed and sofa and chairs. Good breakfast and convenient location. We will come back here

Cons:

Nothing to dislike. A bit of a walk from the station but close to everything else

2026-03-19 • via Nuitee