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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Room service
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Heating
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Family rooms
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Hiking
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Cycling
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Horse riding
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Dry cleaning
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Breakfast in the room
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Packed lunches
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Babysitting/child services
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Valet parking
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Non-smoking throughout
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Private parking
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Private check-in/check-out
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Daily housekeeping
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Airport shuttle (additional charge)
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Shared lounge/TV area
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Parking garage
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Shuttle service (additional charge)
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Concierge service
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Snack bar
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Wine/champagne
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Coffee Shop on site
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Fruits
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Security alarm
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Thermometers for guests provided by property
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Walking tours
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Bike tours
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Tour/class on local culture
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Broadcast Live sport events
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Temporary art galleries
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Cooking class
Review Highlights
Categories
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Property Description
Historic Building in the Heart of Lucca
Hotel Palazzo Alexander, a charming historic building centrally located in Lucca, offers easy access from Porta San Donato. Antique Elegance and Modern Comfort
Experience the blend of antique wood floors and marble bathrooms in our rooms, complete with free Wi-Fi and air conditioning. Delightful Dining and Drinks
Start your day with an American buffet featuring fresh local produce and unwind with a drink from the bar. Explore Lucca's Gems
Conveniently situated inside the historic walls, the hotel is a short walk from Lucca Cathedral and Guinigi Tower. Book your stay now for a memorable experience at Palazzo Alexander!
When booking 4 rooms or more, different policies and additional supplements may apply.
A deposit may be required at the property.
Property Policies
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Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Parking
Private parking is possible at a location nearby (reservation is needed) and costs EUR 25 per day.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
People no matter the age stay for € 30 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Mario, Roberto, Alysio and Benedict were all first class and provided excellent service.
The Hotel has real character and is in a quiet road yet close enough to all the main attractions.
I last went to this hotel in 2015 and I found little change from my previous visit which in the majority of cases is good although it is probably in need of a slight upgrade.
Classic Tuscan designed hotel.
Omg this deserves a five star spending on what you want.. ok so there’s no gum or pool but views, wine ,food and sea
Swims are amazing. Breakfast on the most beatific terrace!
Its gorgeous
Nothing
Delightful stay. Beautiful boutique hotel with lots of charm, a terrific breakfast, and a staff that took excellent care of us during our stay. We'll be back.
Can't think of anything.
Everything was fine. Comfortable and an excellent location. Terrific breakfast and extremely helpful staff. Car check in was efficient and safe.
We were very satisfied. No criticisms.
The staff was very accommodating and met all my needs and expectations. All I can say is "thank you."
I liked everything. The Italian culture could be felt, in everything.
Quarto muito bom, funcionários atenciosos.
Café da manhã sem muita opção, frutas velhas, pão ruim. Cobram para fazer omelete, de todos que fomos, esse foi a único que cobrou omelete.
A lovely Italian Palazzo decorated in a traditional style and in a great location. No shower but refreshing to have a good bath instead. The staff and owner were amazing. Great comms on driving into the city and very attentive and welcoming. Breakfast was also great.
Facilities could benefit from a refresh in places. - maybe accommodate a bath and shower?
A lovely location. One of the most welcoming hotels we have experienced. Such caring and helpful staff. Our lovely breakfast server, Roberto. What a wonderful sense of humour but also so helpful. A very fresh breakfast, terrific service and care. A beautiful and spacious room decorated in the style of the palazzo. Good WiFi. A comfortable bed. Will definitely be back. Nothing negative to say.
A lovely location. One of the most welcoming hotels we have experienced. Such caring and helpful staff. Our lovely breakfast server, Roberto. What a wonderful sense of humour but also so helpful. A very fresh breakfast, terrific service and care. A lovely room decorated in the style of the palazzo. Good WiFi. A comfortable bed. Will definitely be back.
Nothing negative to say.
La décoration de la salle à manger
Bon petit déjeuner
Accès compliqué
Bei der Einrichtung des Zimmers wurde sehr viel Augenmerk auf ein stimmiges, stilvolles Bild gelegt. Das Hotel befindet sich in ruhiger Lage. Das Frühstück war sehr gut. Die Mitarbeiter waren sehr zuvorkommend und haben gerne geholfen.
Disponibilità dei receptionist e pulizia della camera.
Nulla
Beautiful rooms with great atmosphere.
Fabulous friendly, helpful staff.
A magical place.
Staff is great and location too
Hotel is a bit dated and the AC was not working in my room
Everything. It is a truly wonderful hotel. Brilliant staff, gorgeous room, crisp air-conditioning, quiet. Beautiful views from balcony. The staff gave excellent suggestions for dinner. We can’t wait to go back. And the location in the exquisite walled city of Lucca was perfect.
We loved everything.
Personal und die Freundlichkeit, Lage in der Innenstadt
Nichts Nennenswertes
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