Hotel Metro Palace Bandra

Hotels
6.4 (137 reviews)
355, Ram Das Nayak Road, Bandra West , Mumbai , IN

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Lift / Elevator
Laundry
Luggage storage
Ironing service
Car hire
See all facilities

Review Highlights

Pros:
Cooperative staff
Very central location
Cons:
Cleanliness issues
Misleading restaurant claims

Categories

Cleanliness
5.29
Some concerns about cleanliness mentioned, specifically a damp bathroom and unclean sheets.
Service
8.26
Staff described as polite and helpful across multiple reviews.
Location
8.3
Very convenient location brought up positively in several reviews.
Room Quality
6.25
Rooms are reasonably sized but some issues with amenities like old TV.
Amenities
5.78
Issues regarding bathroom amenities and a request for upgrades noted.
Value for Money
6.74
Guests felt the location and service provided good value.
Food and Beverage
4.79
Misleading information about the restaurant service disappointed guests.
Overall Experience
5.76
Mixed feelings overall; enjoyed stay but noted several areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:48

Property Description

Modern Rooms with Flat-Screen TVs
Hotel Metro Palace, just a short drive from downtown Mumbai, offers modern rooms with flat-screen TVs for your entertainment and relaxation. The comfortable rooms are fitted with Wi-Fi access and cable channels, ensuring you stay connected and entertained throughout your stay.

Convenient Dining Options
Indulge in a variety of culinary delights at the hotel's 3 dining options, offering a range of local and international dishes for breakfast, lunch, and dinner. Don't miss the chance to enjoy light refreshments and splendid views at the rooftop restaurant, adding an extra touch of charm to your dining experience.

Convenient Facilities and Services
With meeting/banquet facilities, airport currency exchange, car rental services, and a helpful tour desk, Hotel Metro Palace ensures a convenient and comfortable stay for all guests. Take advantage of the provided ATM, fax/photocopying services, and laundry facilities, making your stay hassle-free and enjoyable.

Book your stay at Hotel Metro Palace now and experience the perfect blend of modern comfort and convenience during your visit to Mumbai.

Important information:

Please note that guests checking in must be at least 18 years of age. According to government regulations guests are required to present a valid photo ID and credit card upon check in. The hotel reserves the right of admission.

Please note that early check-in or late check-out is subject to availability and may be chargeable.

Please note that in case of couples, a valid marriage proof is required to be produced at the time of check-in. The right to admission is reserved by the property.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: BOM

Location

Guest Reviews

6.4
Based on 137 reviews
Cleanliness: 5.29
Service: 8.26
Location: 8.3
Room Quality: 6.25
Amenities: 5.78
Value for Money: 6.74
Food and Beverage: 4.79
Overall Experience: 5.76
L
luc • family_with_children • be
8
Pros:

Friendly. Very much appreciated the person at the counter at arrival as we were in an emergency situation due to cancellation by the previous hotel. Despite the fact that we were really tired and had a bad mood because of the situation, he remained calm, friendly and helpful. Big shout out to him ( sorry Sir, I forgot your name)

Cons:

A little older infrastructure but still comfortable and clean

2026-10-28 • via Nuitee
R
Renate • solo_traveller • ch
7
sehr gut gelegen und gut ausgestattet
Pros:

der Balkon

Cons:

dass es kein Frühstücksraum gibt

2026-10-25 • via Nuitee
A
ANDUALEM TAYE • solo_traveller • et
8
I am happy with the hotel and will come back whenever I am in Mumbai
Pros:

The location is excellent is very close to the main shopping areas of both Hill Road and Linking Road at Bandra, Mumbai. The staff are very helpful.

Cons:

There is no breakfast in the hotel and even outside it is difficult to find a place that opens before 11:30 am

2026-10-07 • via Nuitee
A
Avinash • solo_traveller • in
10
2026-10-07 • via Nuitee
D
Deshpande • extended_group • in
9
2026-09-15 • via Nuitee
T
Taslim • couple • in
10
2026-09-06 • via Nuitee
M
manuel • solo_traveller • in
1
2026-08-27 • via Nuitee
S
Seamus • solo_traveller • ie
7
2026-07-10 • via Nuitee
A
ALFE MORALES • family_with_children • sg
10
MK at Bandra West
Pros:

Everything is perfect as I was surprised that the room had a fan as well 😁. The weather outside was very humid and I bathed almost four times 😂. Oh and the location is perfect as well

Cons:

The Aircon was not too cold but the fan saved the day 😂

2026-05-20 • via Nuitee
N
Naved • couple • in
10
2026-05-04 • via Nuitee
J
Jonathan • couple • kw
8
Pleasant overall
Pros:

The Suite we booked was very spacious, pretty clean, comfortable and location was very convenient.
The Staff was also very friendly.

Cons:

There were just TOO MANY Mosquitoes, and this was simply not acceptable, and honestly, spoilt the entire experience of the room. We were provided with some additional sticks to use for mosquitoes, but the problem was more of the mosquitoes being outside the room, which would then enter the room on opening the door.
Also, there was a Velvety cover on the bed, which was actually covered in dust, so we removed it off. We then just kept it aside.

2026-04-28 • via Nuitee
T
TomeMenezes • solo_traveller • in
8
2026-04-25 • via Nuitee
V
Vishnu0409 • solo_traveller • in
3
2026-04-16 • via Nuitee
B
brijit • couple • gb
7
2026-04-14 • via Nuitee
J
Jan • couple • nl
8
Heel leuk en aangenaam. Zou er zo weer heen gaan.
Pros:

De behulpzaamheid van het personeel. Er wordt altijd een oplossing gezocht en ze staan met meerderen tegelijk voor je klaar.

Cons:

Het systeem met de WiFi is een beetje onhandig. Je moet per device per kamer een ticket bij de receptie halen. Maar dat is zeker niet onoverkomelijk. Als je hier om een WiFi password vraagt, moet je dus PER device een code krijgen.

2026-01-24 • via Nuitee
R
Ryman • solo_traveller • fr
6
2026-01-20 • via Nuitee
P
Prakash • solo_traveller • in
8
Overall nice experience
Pros:

Overall has anice stay, would like to stay next time again.

Cons:

Mosquitoes

2026-01-19 • via Nuitee
S
sequeira • family_with_children • in
9
2025-12-30 • via Nuitee
D
Derrick • family_with_children • ae
8
Comfortable Palace
Pros:

Cooperative staff, warm welcome reasonably sized rooms. Location was very central and close to restarunts, hill road shopping and plenty of famous churches.
Overall we enjoyed the stay.

Cons:

The shower head sprays water everywhere, wetting the complete area. Even the toilet roll gets soaked (suggest a change). A waterpuller could help.

2025-12-27 • via Nuitee
M
Mohammed Zarrar • family_with_children • in
7
2025-12-24 • via Nuitee