Candlewood Suites San Antonio Downtown by IHG

Hotels
•
Candlewood Suites
8.9 (227 reviews)
1024 South Laredo Street , San Antonio , us
+1 210-226-7700

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Cons:
Odor in rooms
Maintenance needed in some areas

Categories

Cleanliness
8.31
Some reviews highlighted cleanliness issues, like odors and room maintenance.
Service
9.28
Friendly and accommodating staff received positive mentions.
Location
9.32
Convenient location near attractions was noted positively.
Room Quality
8.77
Rooms generally appreciated for size and comfort, despite a few complaints.
Amenities
8.8
Amenities were satisfactory with some functional issues.
Value for Money
8.76
Value perceived as good for the price, despite minor issues.
Food and Beverage
8.81
Not mentioned specifically, assumed standard quality for this hotel tier.
Overall Experience
9.18
Overall experiences were positive, with a few notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:24

Property Description

Convenient Location and Amenities

Located just off Interstate 35 and a mile from San Antonio city centre, Candlewood Suites San Antonio Downtown offers a perfect blend of convenience and comfort. The hotel boasts a large outdoor pool, picnic area, and free Wi-Fi in all rooms for a relaxing stay.

Spacious Suites with Modern Features

Each suite and studio at Candlewood Suites features a 37-inch flat-screen TV, fully equipped kitchen, work desk, and DVD player, providing all the comforts of home.

Relaxation and Convenience

Guests can unwind in the hot tub, stay active in the fitness room, or take advantage of the business center and free launderette. With the Candlewood Cupboard on-site, offering a variety of meals and snacks, everything you need is right at your fingertips.

Book your stay at Candlewood Suites San Antonio Downtown for a memorable and hassle-free experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SAT

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is needed).

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.9
Based on 227 reviews
Cleanliness: 8.31
Service: 9.28
Location: 9.32
Room Quality: 8.77
Amenities: 8.8
Value for Money: 8.76
Food and Beverage: 8.81
Overall Experience: 9.18
T
Tannika • couple • us
3
I want my deposit back
Pros:

They were rude

Cons:

They were rude never sent my deposit

2026-07-12 • via Nuitee
A
Amber • family_with_children • us
10
2026-07-06 • via Nuitee
A
Alex • family_with_children • us
8
Pros:

Customer service

Cons:

A more convenient ice machine on the upper levels

2026-07-02 • via Nuitee
M
Misty • family_with_children • us
5
2026-06-25 • via Nuitee
J
Julia • solo_traveller • us
10
Pros:

We loved how it was so close to many attractions and that it was close to the freeway. So convenient and safe. Also loved how friendly the staff was and everything the hotel had to offer. Pool was cleaned and there was a free laundry facility.

Cons:

There was almost nothing to dislike. The only thing I would say is probably the rooms could be cleaned a bit better especially around the edges of the bed. Otherwise everything seemed great.

2026-06-20 • via Nuitee
A
Abigail • extended_group • us
8
Such a nice room and hotel
Pros:

The hotel was so nice. They had a little room in the lobby with snacks and ice and coffee which I loved. The room had a little kitchen. It was such a nice stay and room. I loved it and would definitely be back.

Cons:

The people above us sounded like they were doing jumping jacks or moving around all of the furniture all night long. Even after complaining to the office at 2am they continued. Complained again at 5am and they still continued

2026-06-16 • via Nuitee
K
Kira • family_with_children • us
10
2026-06-13 • via Nuitee
C
Collazo • solo_traveller • us
8
2026-05-29 • via Nuitee
L
Laura • family_with_children • us
7
Just needed a place for family
Pros:

Close to downtown

Cons:

Not enough towels, not enough hot water parking was tight

2026-05-07 • via Nuitee
I
Ivan & Analea • extended_group • us
10
Awesome
Pros:

Nice and roomy, clean and comfy.

Cons:

None

2026-05-03 • via Nuitee
A
Albert • solo_traveller • us
10
2026-04-29 • via Nuitee
J
Jorge • family_with_children • us
1
2026-04-26 • via Nuitee
I
Ingrid • couple • au
10
Close enough to city centre, good service and comfortable, clean and nice quiet rooms
Pros:

A friendly greeting when coming in or going out, clean, spacious room, free washing facilities.

Cons:

N/a

2026-04-24 • via Nuitee
A
Aislyn • couple • us
10
2026-04-10 • via Nuitee
B
Brittni • family_with_children • us
10
2026-04-05 • via Nuitee
R
Rodrigo • family_with_children • mx
10
2026-03-18 • via Nuitee
L
Linda • couple • us
10
10 of 10 will definitely book this hotel again
Pros:

I was most impressed by reception staff they all went above and beyond to make our stay unforgettable through kindness and professionalism .

Cons:

I always prefer hard flooring as oppose to carpet in rooms.

2026-03-17 • via Nuitee
T
Tatyana • couple • us
9
2026-03-12 • via Nuitee
K
Kevaughne • extended_group • jm
10
2026-01-19 • via Nuitee
A
Amanda • family_with_children • us
10
2026-01-13 • via Nuitee