Candlewood Suites San Antonio Downtown by IHG

Hotels
•
Candlewood Suites
8.9 (209 reviews)
1024 South Laredo Street , San Antonio , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Cons:
Odor in rooms
Maintenance needed in some areas

Categories

Cleanliness
8.31
Some reviews highlighted cleanliness issues, like odors and room maintenance.
Service
9.28
Friendly and accommodating staff received positive mentions.
Location
9.32
Convenient location near attractions was noted positively.
Room Quality
8.77
Rooms generally appreciated for size and comfort, despite a few complaints.
Amenities
8.8
Amenities were satisfactory with some functional issues.
Value for Money
8.76
Value perceived as good for the price, despite minor issues.
Food and Beverage
8.81
Not mentioned specifically, assumed standard quality for this hotel tier.
Overall Experience
9.18
Overall experiences were positive, with a few notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:24

Property Description

Convenient Location and Amenities

Located just off Interstate 35 and a mile from San Antonio city centre, Candlewood Suites San Antonio Downtown offers a perfect blend of convenience and comfort. The hotel boasts a large outdoor pool, picnic area, and free Wi-Fi in all rooms for a relaxing stay.

Spacious Suites with Modern Features

Each suite and studio at Candlewood Suites features a 37-inch flat-screen TV, fully equipped kitchen, work desk, and DVD player, providing all the comforts of home.

Relaxation and Convenience

Guests can unwind in the hot tub, stay active in the fitness room, or take advantage of the business center and free launderette. With the Candlewood Cupboard on-site, offering a variety of meals and snacks, everything you need is right at your fingertips.

Book your stay at Candlewood Suites San Antonio Downtown for a memorable and hassle-free experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SAT

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is needed).

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.9
Based on 209 reviews
Cleanliness: 8.31
Service: 9.28
Location: 9.32
Room Quality: 8.77
Amenities: 8.8
Value for Money: 8.76
Food and Beverage: 8.81
Overall Experience: 9.18
K
Kevaughne • extended_group • jm
10
2026-01-19 • via Nuitee
A
Amanda • family_with_children • us
10
2026-01-13 • via Nuitee
G
Gutierrez • family_with_children • us
6
Pros:

Precio

Cons:

Limpieza en habitación y baño ( cabellos ), olor en almohadas, aislamiento de habitación y ruido en refrigerador excesivo

2026-01-11 • via Nuitee
L
Lori • couple • us
10
2026-01-08 • via Nuitee
M
Marcelo • couple • br
10
Excelente custo benefício. Recomendo!
Pros:

Atendimento excelente. Ótima localização. Minha única crítica foi o serviço de limpeza do quarto: fiquei 2 noites e não houve serviço. Mas no geral, fiquei muito satisfeito.

Cons:

Serviço de limpeza do quarto: fiquei 2 noites e não houve serviço. Mas no geral, fiquei muito satisfeito.

2026-01-07 • via Nuitee
G
Guevara • couple • us
1
Horrible
Pros:

Nothing

Cons:

Staff

2026-01-06 • via Nuitee
H
Hugo • family_with_children • mx
8
2026-01-04 • via Nuitee
S
Siddhesh • family_with_children • us
9
2025-12-31 • via Nuitee
A
Alexandro • family_with_children • br
7
Razoável.
Pros:

Localização e tamanho do quarto.

Cons:

Devido ao forte odor nos quartos, solicitamos a troca três vezes. Inclusive, a recepcionista demonstrou irritação diante da nossa insistência.

2025-12-27 • via Nuitee
A
Axielyn Joy • family_with_children • us
10
2025-12-11 • via Nuitee
J
Janis • couple • us
10
We enjoyed our stay very much and appreciate the friendliness of the staff.
Pros:

It was clean and a nice size. The location was great. It was nice and quiet.

Cons:

There was no “slip proof” protection in the bathtub to prevent a fall. The bed was very firm.

2025-12-04 • via Nuitee
M
MASAAKI • solo_traveller • jp
10
キャンドルウッドの大ファンです！
Pros:

清潔、新しい、広い、明るい、静か、中心地に近い

Cons:

特に無いが、部屋のごみの片付けをフロントに依頼して朝から出かけて夜戻っても処理されていない日が有った。　戻った際にフロントに同じ人が居て向こうから「ゴミ終わってるよ！」と言われたので、調子が良いだけか？と逆に面白かった。

2025-11-19 • via Nuitee
H
Hilda
8
Pros:

Manager was very friendly.

2025-10-04 • via Nuitee
J
Joseph • solo_traveller • gb
8
2025-10-01 • via Nuitee
L
LAURA • family_with_children • us
10
Nice. Clean, friendly staff
Pros:

Staff was friendly and property was really clean.

2025-09-28 • via Nuitee
C
Carole • family
10
Pros:

I really liked the room with the big refrigerator.

2025-09-23 • via Nuitee
H
Hannah • family_with_children • us
8
Great place if you're not SUPER nick picky!
Pros:

We were less than 10 minutes from the Riverwalk. The one bedroom king suite was big and spacious. I did see some nicks and scrapes on the floor and wall, but this hotel had everything that we needed for our trip. There were even some cleaning supplies under the sink, and the refrigerator had its own ice maker. There was also a small designated area for the dogs to do their business. My key card worked every time I used it, and the staff was very friendly!

Cons:

The sofa bed was super uncomfortable! The mattress was uneven, and you can feel the bars under it. The elevator was broken for the whole stay, but the staff made us aware of this before we arrived and were willing to make accommodations if we needed them. The dog area had a lot of ants. I understand it's outside, but a nonharmful pesticide would be helpful. My mom smelled an odor in the room. I didn't smell anything in the room, but I did smell an odor in the stairway area.

2025-09-15 • via Nuitee
G
GERALD-SYLVIA
10
BEST OVERNIGHT STAY EVER
Pros:

EXCELLENT IN EVERY WAY

2025-09-09 • via Nuitee
M
Maria E • family_with_children • us
10
Pros:

It was clean and comfortable

2025-09-02 • via Nuitee
J
Jamal
10
Pros:

Great area great price

2025-08-19 • via Nuitee