Holiday Inn Express Hotel & Suites Minden by IHG

Hotels
•
Holiday Inn Express
8.2 (383 reviews)
1659 State Route 88 , Minden , US
+1 775-782-7500

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Very clean rooms
Good/great breakfast
Friendly/front staff (notably Theresa)
Great/central location
Spacious and comfortable rooms (when in good condition)
Cons:
In-room coffee maker problems / no coffee in room
Poor WiFi
Shower low pressure and small shower head
Occasional rude staff member and housekeeping/service lapses
Reports of overcharging / value concerns; some mattresses old

Categories

Cleanliness
9.2
Multiple reviews repeatedly praise cleanliness (rooms described as very clean, spacious and clean), overall strong cleanliness feedback.
Service
7.8
Mixed service: standout positive individual service (Theresa and several mentions of friendly/front staff) but also reports of a rude coworker, housekeeping lapses and billing issues.
Location
9
Location repeatedly noted as great/close to everything and a reason guests would return.
Room Quality
7.2
Rooms described as comfortable and spacious but several issues cited (poor mattress, old property feel, low shower pressure and small shower head).
Amenities
7.6
Breakfast and dining area coffee praised, but in-room coffee makers, WiFi and some room amenities had failures or were missing.
Value for Money
6.8
Mixed to negative: some find it slightly pricey and there are reports of overcharging, failed price-match requests and value not met.
Food and Beverage
9.4
Consistently positive comments about breakfast (described as very good/great with lots of options).
Overall Experience
8.6
Generally positive overall stays with several guests saying they would return, though marred occasionally by service/room issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:22

Property Description

Modern Rooms with Amenities
The Holiday Inn Express Minden offers stylish rooms with modern decor, flat-screen TVs, and convenient amenities like hairdryers and coffee makers.

Relaxation and Leisure
Guests can unwind and enjoy the indoor pool and hot tub during their stay, providing the perfect relaxation after a day of travel or exploration.

Convenient Location and Services
Located just 3 miles from Minden-Tahoe Airport, this hotel also offers free Wi-Fi, daily breakfast, a business center, and coin laundry facilities for a comfortable and convenient stay.

Book your stay at Holiday Inn Express Hotel & Suites Minden for a relaxing and convenient experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RNO

Location

Guest Reviews

8.2
Based on 383 reviews
Cleanliness: 9.2
Service: 7.8
Location: 9
Room Quality: 7.2
Amenities: 7.6
Value for Money: 6.8
Food and Beverage: 9.4
Overall Experience: 8.6
A
Alexis • solo_traveller • us
10
Good
Pros:

Very clean

Cons:

Overall, we had a wonderful stay! The hotel was very nice, clean, and in a great location. I did run into an issue with my booking, but I especially want to recognize Theresa for her outstanding customer service! She was incredibly kind, patient, and helpful in getting everything situated.

Unfortunately, while Theresa was helping me, one of her coworkers made a rude and unnecessary remark about how long the process was taking. I found that very unprofessional, especially considering Theresa was simply doing her job and making sure a guest was taken care of.

I truly hope management recognizes Theresa for the amazing employee she is. Her kindness and professionalism did not go unnoticed, and I am extremely grateful for her help. It's unfortunate that someone providing such wonderful customer service has to deal with that kind of attitude from a coworker.

Thank you again, Theresa! You turned a frustrating situation into a positive experience, and I genuinely appreciate you! ❤️

2026-10-19 • via Nuitee
A
Alexis • solo_traveller • us
8
Pros:

Overall, we had a wonderful stay! The hotel was very nice, clean, and in a great location. I did run into an issue with my booking, but I especially want to recognize **Theresa for her outstanding customer service!** She was incredibly kind, patient, and helpful in getting everything situated.

Unfortunately, while Theresa was helping me, one of her coworkers made a rude and unnecessary remark about how long the process was taking. I found that very unprofessional, especially considering Theresa was simply doing her job and making sure a guest was taken care of.

I truly hope management recognizes Theresa for the amazing employee she is. Her kindness and professionalism did not go unnoticed, and I am extremely grateful for her help. It's unfortunate that someone providing such wonderful customer service has to deal with that kind of attitude from a coworker.

**Thank you again, Theresa!** You turned a frustrating situation into a positive experience, and I genuinely appreciate you! ❤️

2026-10-19 • via Nuitee
L
Lisa • couple • us
9
Pros:

Room was very clean and the breakfast was really good. The front staff was very friendly.

Cons:

The shower had very little pressure and the shower head was very small. It made the shower seem cold since only a part of your body got hot water.

2026-10-13 • via Nuitee
M
Marion • solo_traveller • us
6
Left 2 days early and got billed.
Pros:

Breakfast was good.

Cons:

No coffee in room.

2026-10-08 • via Nuitee
J
Josh • solo_traveller • us
10
Great place to stay, very well run property
Pros:

Friendly staff, nice, clean, comfortable rooms

2026-09-18 • via Nuitee
C
Colleen • couple • us
8
Would stay again.
Pros:

Really like the location and the breakfast is great with lots of options.

Cons:

WiFi was not good.

2026-09-03 • via Nuitee
S
Shahapur • family_with_children • us
9
Pros:

Room was spacious and very clean

Cons:

I like overall hotel, food and facilities.

2026-08-31 • via Nuitee
W
William • couple • us
9
Enjoyable, comfortable, and friendly.....we will be back.
Pros:

Breakfasts were very good.....got our day started on the right foot.

Cons:

In room coffee maker took a dump......but, the dinning area coffee maker was a real "life saver".

2026-08-20 • via Nuitee
A
Akshay • extended_group • us
3
Pros:

Room size

Cons:

Washroom clogged
Mattresses bad
Old proerty

2026-08-16 • via Nuitee
J
Janakaraj • family_with_children • us
9
2026-08-14 • via Nuitee
K
Kelly • couple • us
1
2026-07-21 • via Nuitee
J
Julie • couple • us
9
Great spot! If in the area again I would stay here again!
2026-07-20 • via Nuitee
C
Carol • family_with_children • us
8
2026-07-13 • via Nuitee
M
Mark_Watson • solo_traveller • us
9
2026-07-12 • via Nuitee
A
Asael • couple • us
10
2026-07-06 • via Nuitee
W
Wicks • couple • lk
8
2026-07-04 • via Nuitee
K
Krishna • family_with_children • us
1
I was over charged and services are not up to the standards
Pros:

While booking the approach was good but not after booking

Cons:

Even after requesting Housekeeping did not do room service. Price match didn't happen even after requesting and value for stay is not met.

2026-06-23 • via Nuitee
L
Lopez • solo_traveller • us
9
Pros:

Comodidad,buen servicio, limpieza.

2026-06-21 • via Nuitee
A
Andria • solo_traveller • us
10
2026-06-13 • via Nuitee
M
Markus • solo_traveller • de
9
2026-06-10 • via Nuitee