Holiday Inn Express Hotel & Suites Dumas by IHG

Hotels
•
Holiday Inn Express
7.6 (113 reviews)
1932 South Dumas Avenue , Dumas , US
+1 806-934-2365

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Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean rooms reported by several guests
Friendly, knowledgeable and efficient staff
Very convenient / good location
Comfortable beds
Good breakfast options and coffee
Good value on breakfast for some guests
Cons:
Bad/unpleasant smells in some rooms and on pillows
Perceived as pricey for the location
Air conditioner noise in some rooms
Pool area closed early and ventilation/humidity issues
Limited breakfast options (more fruit, milk alternatives) and occasional slow refills
No in-room coffee maker reported
Loud hallways when large groups present

Categories

Cleanliness
6.2
Mixed reports: multiple guests praised cleanliness, but several reviews noted strong bad smells/stench in rooms and sweaty-smelling pillows, lowering the overall cleanliness perception.
Service
9.2
Generally strong: staff repeatedly described as friendly, helpful, knowledgeable and efficient; a few minor service slowdowns (e.g., refilling breakfast items) and one complaint about staff quality, but overall service perception is very positive.
Location
9.5
Consistently praised: many guests called the hotel convenient, close to everything needed and in a great location for their visit.
Room Quality
7
Mixed: comfortable beds and functioning AC noted, but some rooms had issues (AC noise, no in-room coffee maker, humidity/ventilation problems near pool); overall average room quality.
Amenities
7.1
Moderate: breakfast offerings and coffee were positives, but guests reported limited options (lack of milk alternative, limited fruit), pool area issues (closed early, poor ventilation) and missing in-room amenities like a coffee maker.
Value for Money
6.2
Below average: multiple guests described the hotel as a bit or too pricey for the location, though some noted good breakfast value.
Food and Beverage
7.8
Generally positive: breakfast and items like sausage were enjoyed and coffee was good; some desire for more fruit and alternatives to dairy and occasional slow refills.
Overall Experience
7.8
Balanced: many guests found the stay convenient, clean and comfortable with friendly staff, but recurring issues (room odors, pricing, AC noise, pool limitations) tempered the overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:22

Property Description

Convenient Location near Attractions
Located just an hour’s drive from Palo Duro Canyon State Park and Lake Meredith, the Holiday Inn Express in Dumas, Texas, offers easy access to outdoor adventures and scenic beauty.

Modern Amenities for a Comfortable Stay
Enjoy the convenience of an indoor pool, 24-hour fitness center, and free Wi-Fi during your stay at the entirely non-smoking Holiday Inn Express. Relax in well-equipped guest rooms featuring a coffee maker, mini-refrigerator, and cable TV.

Explore Nearby Attractions
Discover the local charm with a visit to the Windows on the Plains Museum, Cactus Playa Lake, and Pheasant Trails Golf Course, all just a short drive away. Don't miss out on antique shopping in downtown Dumas, located only 5 minutes from the hotel.

Book your stay at the Holiday Inn Express Dumas for a memorable and comfortable experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AMA

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.6
Based on 113 reviews
Cleanliness: 6.2
Service: 9.2
Location: 9.5
Room Quality: 7
Amenities: 7.1
Value for Money: 6.2
Food and Beverage: 7.8
Overall Experience: 7.8
L
Luz • family_with_children • us
6
Pros:

The food was food

Cons:

Bad smell in my room.

2026-10-13 • via Nuitee
A
ABELINA • solo_traveller • us
10
Pros:

It was close to everything we needed.

Cons:

A bit pricey. I thought there would have been a bit more space.

2026-10-08 • via Nuitee
K
Kenneth • couple • us
1
Our stay was bad due to stench in the room and sweaty smell on pillows
Pros:

Standard

Cons:

It was average

2026-09-12 • via Nuitee
M
Mark • family_with_children • us
7
Pros:

The breakfast was pretty good, I enjoyed the sausage.

Cons:

I would have loved if there was more fruit or a milk alternative like almond milk. My doctor has advised me to avoid dairy, and this makes breakfast difficult.

2026-09-10 • via Nuitee
W
William • couple • us
10
2026-09-08 • via Nuitee
L
Lisa • couple • us
9
Would stay here again.
Pros:

Clean and quiet.

Cons:

Pool area closed too early.

2026-08-25 • via Nuitee
B
Bethany • family_with_children • ae
10
Pros:

Room was clean and the staff were friendly and efficient. The bed was comfortable and the AC worked well which was important for traveling in the summer. It gave us peace of mind on a long road trip. The breakfast options were a good value for money.

Cons:

We visited at the height of travel season and had to wait for breakfast items to be refilled. I understand that they were busy, and it was only a mild inconvenience.

2026-08-22 • via Nuitee
S
Simone • couple • us
9
Perfect except the air conditioner noise.
Pros:

Room, bed, breakfast and the location.

Cons:

Air conditioner was very noise.

2026-08-07 • via Nuitee
M
Monte • couple • us
9
2026-08-04 • via Nuitee
D
Dale • solo_traveller • us
9
2026-08-04 • via Nuitee
D
Darrell • couple • us
8
2026-08-03 • via Nuitee
L
Laurie • couple • us
8
Pros:

Good location and clean!

Cons:

Pricey

2026-07-24 • via Nuitee
W
Win • couple • us
10
2026-07-24 • via Nuitee
S
Scott • couple • us
10
The hotel was convenient, clean the front desk. Staff was very knowledgeable friendly and nice could not have asked for
Pros:

Very convenient

Cons:

Everything‘s great

2026-07-16 • via Nuitee
A
Albino • family_with_children • us
7
Was good for what we needed as a weekend stay but a bit pricey for the location.
Pros:

Staff was very friendly and helpful. Parking was upfront and you could see your vehicle from your room so that was a plus.

Cons:

Having most people come thru the main entrance only as a way of getting in was difficult at times cause of the foot traffic it created. It was also a bit pricey for the location. I’ve stayed in nicer towns for less money.

2026-07-06 • via Nuitee
E
Elizabeth • solo_traveller • us
8
Pros:

Convenient and clean. Good coffee.

Cons:

Price was too high for the location. Staff wasn’t very good.

2026-07-05 • via Nuitee
B
Brandy Schutte • solo_traveller • us
9
Awesome getaway
Pros:

Great location for our reason to be there. Breakfast was awesome. Very roomy and comfortableroom.

Cons:

Pool room needs more ventilationwhen one window open it was so humid and miserable but one outside door was opened it was nice.

2026-06-29 • via Nuitee
S
Stella • couple • us
10
2026-06-23 • via Nuitee
E
Erlinda • family_with_children • us
10
Cozy and comfortable stay.
Pros:

The location and cleanliness.

2026-06-07 • via Nuitee
C
Chyanne • solo_traveller • us
9
Pros:

The beds were comfortable

Cons:

There was no coffee maker

2026-06-01 • via Nuitee