Hotel Colón Plaza Business Class

Hotels
8.3 (383 reviews)
3446 Avenida César López de Lara , Nuevo Laredo , mx

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Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Safety deposit box
See all facilities

Review Highlights

Pros:
Location
Food quality
Cons:
Cleanliness issues
Room maintenance
Service responsiveness

Categories

Cleanliness
7.76
Some complaints about cleanliness, particularly regarding hair on sheets and an unclean pool.
Service
8.73
Mostly positive reviews about staff interaction, although there were some issues with responsiveness.
Location
9.27
Positive feedback highlighting the excellent location for various activities.
Room Quality
7.72
Mixed experiences regarding room conditions, some issues with maintenance.
Amenities
7.25
Various complaints about the gym equipment and lack of proper supplies.
Value for Money
8.21
Price perceived as high given the problematic services like internet and water.
Food and Beverage
9.26
Highly praised food quality from the restaurant.
Overall Experience
8.23
General satisfaction balanced with notable complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 06:32

Property Description

Luxurious Amenities

Hotel Colón Plaza Business Class offers an array of luxurious amenities including an outdoor swimming pool, fitness centre, and a beautiful garden and terrace.

Comfortable Accommodation

Each air-conditioned room at the 4-star hotel is equipped with free WiFi, a private bathroom, desk, and a flat-screen TV. Guests can enjoy the convenience of bed linen and towels provided in every room.

Convenient Services

Guests can indulge in a buffet or à la carte breakfast at the hotel and take advantage of free private parking. The property also offers a paid airport shuttle service for added convenience.

Experience the perfect blend of luxury and comfort at Hotel Colón Plaza Business Class. Book now for an unforgettable stay!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: NLD

Location

Guest Reviews

8.3
Based on 383 reviews
Cleanliness: 7.76
Service: 8.73
Location: 9.27
Room Quality: 7.72
Amenities: 7.25
Value for Money: 8.21
Food and Beverage: 9.26
Overall Experience: 8.23
Y
YAIR AXEL • extended_group • mx
10
Pros:

Excelente servicio si hay que mejorar mucho el área de la piscina

2026-03-13 • via Nuitee
J
Janet • extended_group • us
10
2026-03-11 • via Nuitee
I
IBARRA MENDOZA • extended_group • mx
9
Excelente para visitas rapidas
Pros:

Increible ubicación, el personal siempre muy atento y nos ayudaron mucho en recomendaciones para comer en la ciudad. La habitación cumple con lo que dice y muy buen aire acondicionado, limpieza excelente

Cons:

Que tienes que pedir permiso o acceso para utilizar el gym.

2026-03-10 • via Nuitee
J
jose manuel • couple • mx
10
Hotel colon
Pros:

Las instalaciones

Cons:

Que la tele no se podía conectar a las apps

2026-03-06 • via Nuitee
M
Mejia • couple • mx
7
Pros:

Ubicación y costo

Cons:

Nos hospedamos en temporada de frio y no funcionó el agua caliente ni el clima en la habitación calentaba suficiente

2026-03-05 • via Nuitee
B
Berenice • extended_group • mx
8
Pros:

Muy buena ubicación, limpio, cómodo

Cons:

El servicio de wifi demasiado lento

2026-03-02 • via Nuitee
S
Saldaña • family_with_children • mx
10
2026-03-02 • via Nuitee
L
Lopez Reynoso • couple • mx
8
Pros:

La locación es muy buena para trámites de visa y la atención de los botones excelente

Cons:

La piscina tenía mucho cloro

2026-03-02 • via Nuitee
O
Oscar • couple • mx
10
Pros:

La Regadera grande y agua caliente para el baño diario.

Cons:

Qué la cafetera de la habitación estaba sucia....

2026-03-02 • via Nuitee
A
Antunez • solo_traveller • mx
9
Muy confortable
2026-02-10 • via Nuitee
R
Rocha • couple • us
4
New years nightsmare
Pros:

Its clean and staff its very nice. Coffe and bottled water its provided. Rooms are not up to date (fancy) but they're confortable based on pricing

Cons:

During my stay of 4 nights, the property ran out of hot water for 3 days and thats where the problem started, the staff lied about when would they be able to fix it so I was very uncomfortable for that. Finally talked to manager and he explained the issue and was honest and as a result he offer free breakfast (thumbs up for that)

2026-01-31 • via Nuitee
S
Segovia • extended_group • mx
10
2026-01-30 • via Nuitee
G
Gd • couple • mx
10
2026-01-29 • via Nuitee
M
Maria • couple • us
10
I use the same hotel on an average of 12 nights a year
2026-01-28 • via Nuitee
D
Deyanira • couple • mx
5
Cons:

El olor de los pasillos es intolerable, huele a humedad y a sucio.. el elevador igual, tiene un olor feo. Solo al entrar a la habitacion dejabas de percibir un mal olor... Las chicas de recepción no te explican nada, te dan la llave sin explicarte como llegar a la habitacion siquiera... Mala experiencia, no lo recomendaria.

2026-01-28 • via Nuitee
H
Heidi • family_with_children • mx
9
Pros:

Tiene muy buena ubicación. Las habitaciones están cómodas y limpias.

Cons:

Que no tienen caja fuerte en las habitaciones.

2026-01-27 • via Nuitee
R
Ricardo • couple • us
7
Cons:

The staff was rude

2026-01-26 • via Nuitee
M
Medina • extended_group • mx
5
Cons:

El cuarto estaba muy chiquito, el Internet no jalaba para los teléfonos celulares , ni para la tele, la luz del cuarto era muy tenue.

2026-01-24 • via Nuitee
P
Perez • couple • us
9
Pros:

The food exelent

2026-01-23 • via Nuitee
S
Stephanie • couple • us
3
Not good.
Pros:

Great center location

Cons:

A lot of damages with the interior of the hotel. The window in the room I was staying was broken and had duck tape to cover it.
The description of the utilities in the room were not accurate. They advertise things they do not have available for you. For the price I paid for the two days, it was pretty expensive.

2026-01-21 • via Nuitee