Hotel Monterey Grasmere Osaka

Hotels
8.5 (4134 reviews)
Naniwa-ku Minatomachi 1-2-3 , Osaka , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Ironing service
Currency exchange
See all facilities

Review Highlights

Pros:
Excellent location
Helpful staff
Good food and beverage options
Cons:
Clogged sink
Small and dingy rooms
High restaurant prices

Categories

Cleanliness
8.14
While generally mentioned as clean, there were complaints about a clogged sink during the stay, impacting the cleanliness rating.
Service
9.11
The staff were described as super helpful and accommodating, enhancing the service experience.
Location
9.15
The hotel's location near major transport links was consistently praised, making it a strong point.
Room Quality
7.1
Some reviews noted that the rooms were not huge and described them as dingy and small, affecting room quality.
Amenities
8.63
The amenities offered were standard for the hotel, including a beautiful view and access to local restaurants.
Value for Money
8.09
Some mention of the high prices at the in-house restaurant suggests concerns about value for money.
Food and Beverage
9.14
The breakfast and meal experiences were praised, suggesting a high quality of food and beverage offerings.
Overall Experience
8.61
Overall, guests had a pleasant stay, enjoying the location and service despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:02

Property Description

Luxurious Accommodation
Indulge in British-style interiors and modern amenities in our rooms, each offering a comfortable stay with Wi-Fi and stunning city views.

Culinary Delights
Savor the flavors of France at Escale or explore Japanese cuisine at our specialty restaurant. Enjoy panoramic views while dining and unwind at our cozy tea lounge.

Convenient Location
With direct access to JR Namba Train Station and airport shuttles to major airports, exploring Osaka is a breeze. Plus, major attractions like Dotonbori and Universal Studios Japan are just a short ride away.

Experience the epitome of comfort and convenience at Hotel Monterey Grasmere Osaka. Book your stay now for an unforgettable getaway!

Important information:

Please note that the vehicle height limit for parking is 6.9 feet.

An extra bed can only be accommodated in the Twin Room.

Please note that early check-in is not available.

Please be informed that all guestrooms are nonsmoking rooms.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KIX

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs JPY 1500 per day.

Location

Guest Reviews

8.5
Based on 4134 reviews
Cleanliness: 8.14
Service: 9.11
Location: 9.15
Room Quality: 7.1
Amenities: 8.63
Value for Money: 8.09
Food and Beverage: 9.14
Overall Experience: 8.61
S
Steven • solo_traveller • au
10
Perfect place to stay in Osaka
Pros:

Beautiful hotel, great size rooms, perfect location for Namba, Dotombori, Den Den and the subway.

Cons:

N/A

2026-03-14 • via Nuitee
I
Izhar • couple • gb
9
2026-03-14 • via Nuitee
V
Vincent • family_with_children • fr
9
Pros:

Très bon emplacement et rapport qualité prix incroyable. Le petit déjeuner est extraordinaire et la salle offre une vue magnifique.

Cons:

RAS

2026-03-12 • via Nuitee
O
ofer • family_with_children • il
10
2026-03-12 • via Nuitee
G
Gustavo • couple • br
9
Pros:

Localização, facil acesso direto da estação do metro ate o hotel, comodidades como loja de conveniência

Cons:

O quarto poderia ser um pouco maior, em relação ao preço pago. Os quartos em Tóquio geralmente sao pequenos, mas esse era minimo.

2026-03-12 • via Nuitee
J
Jiří • family_with_children • cz
8
Pros:

After being given different room from our last stay and window going outside to the town not into intro block are satisfied. Looks like odd numbers are into the building and even are out of thd building.
Breakfast is delicious and very wide from all product perspective and tasty. Suprisingly lots of strawberries available.

Cons:

We are almost fully satisfied, one thing toto mention is bed. It was small for two "non Japan" people.

2026-03-12 • via Nuitee
A
anton • couple • ca
8
satisfactory
Pros:

location is goos

Cons:

it is ok

2026-03-12 • via Nuitee
Y
yukiyo • solo_traveller • jp
9
2026-03-11 • via Nuitee
S
Susy • extended_group • co
8
Muy buen desayuno espectacular!
Pros:

Ubicación el súper desayuno!

Cons:

La habitación con tapete

2026-03-11 • via Nuitee
A
Adrien • couple • ch
7
2026-03-11 • via Nuitee
G
Gustavo • couple • br
9
Pros:

Execelente localização, a vista da cidade e linda, muito perto da estação de metro que conecta toda a cidade, cafe da manhã muito bom, embora diferente dos nossos padrões. Staff muito atencioso em tudo.

Cons:

Pouco espaço em armarios e nenhuma gaveta para armazenar as roupas durante o perdido da estada. Eu fiquei uma semana, entao foi complicado. Mas todos andares possuem lavanderia.

2026-03-11 • via Nuitee
J
Jan • couple • sk
9
Pros:

location

2026-03-11 • via Nuitee
P
Phayon • couple • th
10
2026-03-10 • via Nuitee
K
Kritaya • couple • us
10
Great location, clean rooms, and a comfortable stay in Osaka.
Pros:

The location is excellent and very convenient, especially with direct access to Namba Station. The room was clean and comfortable, and the staff were friendly and helpful. The breakfast was very good with a nice variety of fresh and tasty options. It was a great way to start the day.

Cons:

The room size is a bit small, but that is quite common in Japan. Overall, everything was comfortable.

2026-03-10 • via Nuitee
O
ofer • family_with_children • il
10
חווייה
Pros:

מלון מפואר, אווירה נעימה, חדרים מרווחים, מיקום סמוך לת.רכבת, מיקום מרכזי, ארוחת בוקר מצוינת, שירות מצוין (הערה -הארכנו שהיה במלון והתהליך היה מסורבל). בהחלט מומלץ

Cons:

כפי הערה -הארכת השהיה היתה מסורבלת וארכה זמן, רמת אנגלית של חלק מהנציגות קבלה היתה נמוכה. יחד עם זאת עזרו לנו מאוד בשליחת מזוודות ממלון אחר אליהם..

2026-03-10 • via Nuitee
C
CHE WEI • family_with_children • tw
9
2026-03-10 • via Nuitee
J
Jiří • family_with_children • cz
8
Pros:

Nice environment, luxury area, great and very wide range of quality products at breakfast.
Staff very helpfull.,

Cons:

Our room in 24th door was very tiny and dark as it was oriented to the inside and not so light from outside is comming.
Bed was double, but not wider than 150cm.

2026-03-09 • via Nuitee
S
Sharanjeet Kaur • couple • my
3
Pros:

The room was warm and location excellent

Cons:

The bed was so small. Not double bed , more like super single. The room was also tiny

2026-03-09 • via Nuitee
B
Bottag • family_with_children • it
8
2026-03-09 • via Nuitee
K
KANAKO • family_with_children • jp
9
Pros:

朝食のメニューが良かった。何を食べても美味しかった。スタッフの笑顔や対応が良かった。

Cons:

2825室のカーテンがしっかり閉じなかった。

2026-03-09 • via Nuitee