Hotel Monterey Grasmere Osaka

Hotels
8.5 (4134 reviews)
Naniwa-ku Minatomachi 1-2-3 , Osaka , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Ironing service
Currency exchange
See all facilities

Review Highlights

Pros:
Excellent location
Helpful staff
Good food and beverage options
Cons:
Clogged sink
Small and dingy rooms
High restaurant prices

Categories

Cleanliness
8.14
While generally mentioned as clean, there were complaints about a clogged sink during the stay, impacting the cleanliness rating.
Service
9.11
The staff were described as super helpful and accommodating, enhancing the service experience.
Location
9.15
The hotel's location near major transport links was consistently praised, making it a strong point.
Room Quality
7.1
Some reviews noted that the rooms were not huge and described them as dingy and small, affecting room quality.
Amenities
8.63
The amenities offered were standard for the hotel, including a beautiful view and access to local restaurants.
Value for Money
8.09
Some mention of the high prices at the in-house restaurant suggests concerns about value for money.
Food and Beverage
9.14
The breakfast and meal experiences were praised, suggesting a high quality of food and beverage offerings.
Overall Experience
8.61
Overall, guests had a pleasant stay, enjoying the location and service despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:02

Property Description

Luxurious Accommodation
Indulge in British-style interiors and modern amenities in our rooms, each offering a comfortable stay with Wi-Fi and stunning city views.

Culinary Delights
Savor the flavors of France at Escale or explore Japanese cuisine at our specialty restaurant. Enjoy panoramic views while dining and unwind at our cozy tea lounge.

Convenient Location
With direct access to JR Namba Train Station and airport shuttles to major airports, exploring Osaka is a breeze. Plus, major attractions like Dotonbori and Universal Studios Japan are just a short ride away.

Experience the epitome of comfort and convenience at Hotel Monterey Grasmere Osaka. Book your stay now for an unforgettable getaway!

Important information:

Please note that the vehicle height limit for parking is 6.9 feet.

An extra bed can only be accommodated in the Twin Room.

Please note that early check-in is not available.

Please be informed that all guestrooms are nonsmoking rooms.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KIX

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs JPY 1500 per day.

Location

Guest Reviews

8.5
Based on 4134 reviews
Cleanliness: 8.14
Service: 9.11
Location: 9.15
Room Quality: 7.1
Amenities: 8.63
Value for Money: 8.09
Food and Beverage: 9.14
Overall Experience: 8.61
C
Carlos • family_with_children • pa
10
2026-04-17 • via Nuitee
מאי • couple • il
10
היה ממש יפה הייתה לי חוויה ממש טובה
Pros:

המיקום מטורף. מאוד יפה והחדר מקסים ומדויק עם נוף לכל העיר מהמם

Cons:

ארוחת הבוקר יקרה אבל חוץ מזה מהמם

2026-04-17 • via Nuitee
M
Melissa • family_with_children • au
9
great location, easily accessible, polite and efficient staff, standard no to early check ins.
Pros:

did not have breakfast at the hotel. chose the preferred option of local bakeries and good coffee shops. very accessible and perfect!!

2026-04-17 • via Nuitee
J
john • extended_group • us
8
Would stay here again
Pros:

The property wasn’t a good location. The beds were pretty comfortable.

Cons:

The girl who checked us in, was not very friendly or helpful. Normally, I love strong water pressure in a shower, but this was insane. It nearly took my skin off.

2026-04-17 • via Nuitee
H
Hsiu-Huei • family_with_children • tw
9
2026-04-16 • via Nuitee
K
Kevin • family_with_children • ca
9
Pros:

Location is great, direct connect to subways.

Cons:

Toilet is a bit too old, would be great if can be upgraded/re-renovated.

2026-04-15 • via Nuitee
T
Taichi • couple • jp
7
2026-04-15 • via Nuitee
M
Meda • couple • ro
9
2026-04-15 • via Nuitee
M
matshuka • extended_group • jp
10
2026-04-15 • via Nuitee
C
Connie • couple • ca
10
So clean and great staff
Pros:

Beautiful

Cons:

Like everything

2026-04-14 • via Nuitee
E
Emilie • solo_traveller • ch
9
2026-04-14 • via Nuitee
H
hina • couple • jp
10
とにかく最高でした！
Pros:

旦那の誕生日で宿泊させて頂いたのですが、
夜景の見えるお部屋にして頂いたり、
メッセージカードや美味しいクッキーも頂き、
本当に本当に素晴らしいホテルだなと嬉しかったです。

Cons:

一つもありません。

2026-04-14 • via Nuitee
C
Catherine • solo_traveller • au
10
2026-04-13 • via Nuitee
川榮 • extended_group • jp
10
Pros:

スタッフの対応が素晴らしく、また、施設内も美術館のようで、美術鑑賞としても楽しませてもらいました。

2026-04-13 • via Nuitee
E
Ekalak • family_with_children • th
8
2026-04-13 • via Nuitee
A
ANKIT • couple • in
10
Excellent
Pros:

Very near to the station, literally 10 meters from the hotel. Rooms are clean and the view from the room was amazing.

2026-04-13 • via Nuitee
H
Heinz Steffen • family_with_children • de
9
Pros:

Sehr gute Lage. Top Frühstück, absolute Spitze. Personal freundlich und hilfsbereit. Check-in und Check-out problemlos.

Cons:

Es gibt nichts zu kritisieren.

2026-04-13 • via Nuitee
Y
YUKIKO • extended_group • jp
7
Pros:

とても綺麗なホテルでした

Cons:

チェックインの時、混み合っているのはしょうがない。お待たせしてすみませんと並んでいた客にスタッフの方がお茶を配ったり配慮してくれた。
でもチェックインの手続きを済ませたが、只今清掃中と言われ、また待たされる。他の客はどんどん案内されるのに。掃除がチェックインの時間に出来てないのは本当に初めてであり得ないと思った。やっとの事で鍵を渡された。予約も前もってしていたのに。その後予定もあったのに。そこで一気に気分が下がった。

2026-04-13 • via Nuitee
P
Pelle • couple • th
7
Bra men för dyrt
Pros:

Vy , läge var kanon. Frukosten okey och rummet väldigt litet för det priset

Cons:

Variation i frukostmenyn

2026-04-13 • via Nuitee
S
Sven • couple • de
10
Würden es wieder buchen
Pros:

Die Nähe zum Ausgehviertel Dotonbori. Schönes Zimmer mit Stadtblick in der 29. Etage. Sehr gutes Frühstücksbuffet.

2026-04-13 • via Nuitee