Trilogy Surfers Paradise

Hotels
8.3 (956 reviews)
21-31 Cypress Avenue , Gold Coast , au

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
BBQ facilities
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious room
Cons:
Cleanliness issues
High bond fee

Categories

Cleanliness
7.61
The towels were not clean and there were complaints about dog hair on living room couch pillows.
Service
8.78
Staff were noted as friendly and helpful, especially Jodie who made the experience better.
Location
9.12
Multiple reviews highlighted the great location close to Surfers Paradise and other amenities.
Room Quality
8.07
Spacious and comfortable rooms, although some noted some wear and tear.
Amenities
8.3
Well-furnished apartments and enjoyable facilities including a pool and jacuzzi.
Value for Money
8.06
General sentiment was positive, but there was mention of a high bond fee impacting perceived value.
Food and Beverage
8.11
No breakfast options cited, but good amenities for self-catering.
Overall Experience
8.38
Overall positive reviews with memorable experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:58

Property Description

Tropical Oasis with Luxurious Amenities

Nestled amidst lush tropical gardens, Trilogy Surfers Paradise offers a serene escape with a heated outdoor pool just steps away from the famous Surfers Paradise Beach.

Modern Apartments with Premium Features

Indulge in the comfort of air-conditioned apartments boasting fully equipped kitchens with elegant granite countertops and stainless steel appliances. Relax on your private balcony overlooking the vibrant cityscape.

Relaxation and Recreation at Your Fingertips

Enjoy a covered BBQ area, sauna, and spa pool within the premises. Stay active at the fitness centre or explore nearby attractions like Seaworld and Dreamworld. Unwind in style with complimentary covered parking for your convenience.

Book now for an unforgettable stay at Trilogy Surfers Paradise Apartments!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: OOL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 10 per person per night when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 956 reviews
Cleanliness: 7.61
Service: 8.78
Location: 9.12
Room Quality: 8.07
Amenities: 8.3
Value for Money: 8.06
Food and Beverage: 8.11
Overall Experience: 8.38
M
mark • family_with_children • au
9
2026-03-14 • via Nuitee
M
Marita • extended_group • au
10
2026-03-12 • via Nuitee
V
Vitali • family_with_children • au
8
Pros:

All good.

2026-03-09 • via Nuitee
A
Aileen • family_with_children • gb
10
Pros:

Lovely spacious apartment. Good location no street noise. Plenty of wardrobe space.

Cons:

Nothing

2026-03-05 • via Nuitee
K
Karen • couple • au
9
A lovely venue.
Pros:

The room had everything that was needed to make a comfortable stay, comfy lounge & comfy beds.

Cons:

The 2nd bedroom needs air conditioning.

2026-03-05 • via Nuitee
R
rudolph • family_with_children • nc
10
Pros:

Nous avons tout aimé l'emplacement très bien calme absolue personnel très aimable et très serviable très propre aussi nous recommandons fortement cet hôtel

Cons:

Rien nous avons tous apprécié

2026-03-05 • via Nuitee
D
Dennis • family_with_children • au
10
Great location and very comfortable
Pros:

It was very comfortable large spaces and a nice view of pool

Cons:

The only thing that could be better was more garbage bags for rubbish and another tea towel

2026-03-05 • via Nuitee
M
Maria • family_with_children • au
6
Pros:

Location

Cons:

few minor issues like older kitchen equipment, a few maintenance niggles in certain rooms and that the underground carpark can be a bit confusing or tight to navigate. Air conditioners require maintenance as they kept on leaking. Beds/pillows need replacing .
There was a vacuum cleaner in the apartment but no where to charge it as it had low battery.

2026-03-03 • via Nuitee
M
mireille • solo_traveller • nc
8
Pros:

Emplacement parfait. Les photos correspondent a la realité

Cons:

Tout etait bien.

2026-03-02 • via Nuitee
B
Bruce • extended_group • nz
4
Average.. staffe
Pros:

Swimming facilities

Cons:

Carpet needs replacement. Badly stained and old and unhinged on edges. Replace with laminate wooden flooring

2026-02-28 • via Nuitee
P
Pramesh • family_with_children • nz
10
Pros:

Location

Cons:

Everything was perfect, no complaints at all.

2026-02-27 • via Nuitee
B
Bree • family_with_children • au
10
2026-02-26 • via Nuitee
B
bernardo • family_with_children • cl
8
Bastante agradable
Pros:

Piscina, ubicación, living - cocina espaciosos

Cons:

Camas muy blandas y ducha requiere una renovación y mejor limpieza

2026-02-26 • via Nuitee
T
Terence • extended_group • au
8
Put a bit of effort in it and make it 10out of 10
Pros:

Plenty of room, good pool, good location.

Cons:

Had to park to far from the lifts when you have lots of luggage to carry. Some glasses, knives etc missing and main carpet dirty and stained. Reported it to staff but not interested

2026-02-26 • via Nuitee
R
Rosemary • family_with_children • au
10
2026-02-25 • via Nuitee
T
Taina • extended_group • nz
8
Pros:

Amazing location and good amenities

2026-02-24 • via Nuitee
Z
Zhuang • solo_traveller • au
6
2026-02-24 • via Nuitee
S
Suzanne • family_with_children • au
10
Was Excellent
Pros:

Location and unit was well equipped with all we required

Cons:

Nothing

2026-02-23 • via Nuitee
B
Banphaxa • family_with_children • au
8
2026-02-14 • via Nuitee
N
Natalie • extended_group • au
9
2026-02-12 • via Nuitee