Trilogy Surfers Paradise

Hotels
8.3 (1031 reviews)
21-31 Cypress Avenue , Gold Coast , au

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
BBQ facilities
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious room
Cons:
Cleanliness issues
High bond fee

Categories

Cleanliness
7.61
The towels were not clean and there were complaints about dog hair on living room couch pillows.
Service
8.78
Staff were noted as friendly and helpful, especially Jodie who made the experience better.
Location
9.12
Multiple reviews highlighted the great location close to Surfers Paradise and other amenities.
Room Quality
8.07
Spacious and comfortable rooms, although some noted some wear and tear.
Amenities
8.3
Well-furnished apartments and enjoyable facilities including a pool and jacuzzi.
Value for Money
8.06
General sentiment was positive, but there was mention of a high bond fee impacting perceived value.
Food and Beverage
8.11
No breakfast options cited, but good amenities for self-catering.
Overall Experience
8.38
Overall positive reviews with memorable experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:58

Property Description

Tropical Oasis with Luxurious Amenities

Nestled amidst lush tropical gardens, Trilogy Surfers Paradise offers a serene escape with a heated outdoor pool just steps away from the famous Surfers Paradise Beach.

Modern Apartments with Premium Features

Indulge in the comfort of air-conditioned apartments boasting fully equipped kitchens with elegant granite countertops and stainless steel appliances. Relax on your private balcony overlooking the vibrant cityscape.

Relaxation and Recreation at Your Fingertips

Enjoy a covered BBQ area, sauna, and spa pool within the premises. Stay active at the fitness centre or explore nearby attractions like Seaworld and Dreamworld. Unwind in style with complimentary covered parking for your convenience.

Book now for an unforgettable stay at Trilogy Surfers Paradise Apartments!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: OOL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 10 per person per night when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 1031 reviews
Cleanliness: 7.61
Service: 8.78
Location: 9.12
Room Quality: 8.07
Amenities: 8.3
Value for Money: 8.06
Food and Beverage: 8.11
Overall Experience: 8.38
H
Hayleigh solo_traveller nz
7
Pros:

Liked how easy the parking was, and how close it was to the city we had ocean views and city views. Walking distance of 2 minuets to a 7/11. The apartment was very spacious. It was very comfortable.

Cons:

The cleanliness wasnt that great, previous occupants rubbish under the bed, the skirtings are dusty the master bedroom bed base has drip marks on it. Etc etc. The cleanliness could be improved, the master bedroom ensuit shower leaks, water builds up on floor to which it leaks out the end , not sure whether its unlevel of floor why water accumulates so we just used other shower instead.

2026-06-06 via Nuitee
M
Maddikunta family_with_children au
10
Love to visit next time
Pros:

Clean, tidy and great for small families

Cons:

Suitable for small families and affordable price

2026-06-04 via Nuitee
B
Bernadette family_with_children au
9
The venue was great, will recommend this place to friends and family, will definitely be back
Pros:

location was good within walking distance to PT and beach, the pool and Sauna was great to relax in, Kitchen had everything you needed as well as the bathrooms.

Cons:

The noise of the garbage truck in the morning, gave us a fright, but nothing major

2026-06-02 via Nuitee
V
Victoria McMillan extended_group nz
10
Pros:

Beautiful apartment, great location and lovely staff on reception

Cons:

N/A

2026-06-01 via Nuitee
N
Natalie extended_group au
9
2026-05-30 via Nuitee
T
tjw solo_traveller cn
9
Pros:

位置好,离海边较近。设施不错,有泳池。

Cons:

没有

2026-05-28 via Nuitee
K
Kylie solo_traveller au
10
Location and apartment amazing!
Pros:

Location was brilliant! The apartment itself and facilities were immaculate.

Cons:

Absolutely nothing to report.

2026-05-24 via Nuitee
M
Monique extended_group au
10
2026-05-23 via Nuitee
K
Kimberly family_with_children au
10
We all had an amazing stay and we are all very relaxed
Pros:

The pool and spa were amazing, rooms and beds were very comfortable & very clean which made for a wonderful stay

Cons:

Tv was too small and in need of an upgrade but everything else was perfect.

2026-05-22 via Nuitee
F
Fay extended_group au
10
2026-05-22 via Nuitee
J
Jenny couple au
5
2026-05-19 via Nuitee
K
Katherine extended_group au
10
2026-05-19 via Nuitee
J
Jayde solo_traveller au
10
2026-05-19 via Nuitee
S
Suzanne extended_group au
8
Large comfortable clean unit with beautiful pool and garden
Pros:

The pool area was lovely and unit spacious.

Cons:

Very strict with how to leave the unit or extra cleaning charges. We had to give credit card details before arrival on top of booking with booking.com

2026-05-19 via Nuitee
B
Brian couple au
9
Very happy
Pros:

Close to what we needed

Cons:

Clean and easy

2026-05-18 via Nuitee
O
OLIVIA family_with_children au
10
2026-05-17 via Nuitee
S
S extended_group au
8
2026-05-12 via Nuitee
K
Kayvan solo_traveller au
9
Nice stay beside the ocen, at surfer's paradise
Pros:

The fine touch in the internal decoration of the apartment, ease of access to pool, Jacuzzi and sauna, parking on site.
Friendly staff
BBQ facility......

Cons:

Nothing in fact

2026-05-11 via Nuitee
F
Flanders extended_group au
6
2026-05-11 via Nuitee
P
Patricia family_with_children au
10
Clean, comfortable, large open living, large balcony, close to the beach
Pros:

Clean, large open plan living, comfortable bed, close to surfers Paradise

Cons:

Nothing

2026-05-10 via Nuitee