Abbey On Roma Hotel & Apartments

Hotels
7.1 (2266 reviews)
160 Roma Street , Brisbane , au

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Tour desk
Sauna
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Poor cleanliness
Old and uncomfortable rooms

Categories

Cleanliness
5.35
Several reviews mentioned dirt and unclean conditions in the room and bathroom.
Service
8.35
While some reviews mentioned difficulties with key pickup, overall service was characterized as efficient and accommodating.
Location
9.85
Consistently praised for its proximity to CBD and public transport options.
Room Quality
5.35
Many comments indicate that rooms are old, in need of maintenance, and not comfortable.
Amenities
6.85
Some amenities like kitchen facilities were appreciated, but other aspects, like the old furniture, were noted as negatives.
Value for Money
6.35
Value for the price was criticized, particularly given the quality of rooms.
Food and Beverage
7.35
No food offerings were commented on, however, the lack of breakfast options noted.
Overall Experience
7.35
Mixed reviews overall, with good location offset by quality issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 21:35

Property Description

Prime Location in Brisbane CBD
Abbey Apartments offer a prime location in the heart of Brisbane CBD, providing guests with easy access to key attractions and transportation hubs. Situated opposite the Brisbane Transit Centre, guests can explore the city with convenience.

Comfortable Self-Catering Accommodation
Each apartment at Abbey Apartments features a private balcony, kitchenette, and air conditioning, ensuring a comfortable stay for guests. The modern kitchenette equipped with a microwave and refrigerator allows for self-catering convenience.

Relaxing Amenities and Services
Guests can unwind in the outdoor pool and sauna or seek travel advice from the tour desk for sightseeing opportunities. With unlimited WiFi included per stay and dry cleaning services available, Abbey Apartments cater to both leisure and business travelers.

Book your stay at Abbey Apartments for a convenient and comfortable experience in Brisbane CBD.

Important information:

Please note there is currently construction of the Cross River Rail project at Roma Street Station, located opposite the property. Due to this, guests may experience noise disturbances, however every effort will be made by the property to keep this minimal. For more information, please contact the property using the contact details found on the booking form.

You must show a valid credit card upon check in. This credit card must be in the same name as the guest's name on the booking confirmation.

A credit card surcharge of 2% for Visa and Mastercard and 4.4% for Amex is applied.


Guests under the age of 18 can only check in with a parent or official guardian. The legal guardian must provide a current photo ID or proof of guardianship if requested upon check-in.

Please note that for stays of 7 nights, a cleaning service after 3 and 7 days is included in the room rate, other cleaning services are upon request and at an additional charge.

Please note that the parking area entrance height is 6.2 feet.

Please note that all apartments are individually furnished and the photos are presented as a guide only.Parking is subject to availability due to limited spaces.
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BNE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 10 and older are allowed.
    Children from 10 years old to 13 years old stay for AUD 30 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.1
Based on 2266 reviews
Cleanliness: 5.35
Service: 8.35
Location: 9.85
Room Quality: 5.35
Amenities: 6.85
Value for Money: 6.35
Food and Beverage: 7.35
Overall Experience: 7.35
M
Michael • family_with_children • au
5
Pros:

Close to were we need to be

Cons:

Cost little expenses per night and is not 5 star

2026-03-14 • via Nuitee
J
Jenny • couple • au
8
2026-03-13 • via Nuitee
W
William • couple • au
8
Great location in easy reach of all the CBD has to offer, and close to all public transport.
Pros:

Perfect location for attending event at Suncorp Stadium after getting off the Airtrain. Close enough to walk to the Stadium rather than catching the train or buses. Close proximity to all the CBD has to offer. Even though there is construction nearby, which we were aware of at the time of booking, we are happy with our experience and have no hesitation in returning.

Cons:

Nothing comes to mind.

2026-03-12 • via Nuitee
B
Barry • family_with_children • au
7
Pros:

Nice to have washing machine & dryer in room plus kittchenet.

Cons:

The bed was terrible. Felt like springs going into back. Hardly skept for the w nights. Getting very tired looking needs an upgrade badly.

2026-03-12 • via Nuitee
L
Laxmi Prasad • solo_traveller • au
8
2026-03-12 • via Nuitee
V
visva • family_with_children • lk
6
Pros:

Not bsd

Cons:

Room.servjce

2026-03-11 • via Nuitee
A
Anne • family_with_children • au
10
Pros:

Close to transport and shopping vicinity. Loved sitting on the balcony watching the world go by. Loved the facilities available in the accommodation. Always stay here when in Brisbane. Prices are always fantastic.

2026-03-10 • via Nuitee
T
Terry-dee • couple • au
8
2026-03-09 • via Nuitee
B
Bradley • solo_traveller • au
7
Pros:

The location was wonderful

Cons:

Wifi, all stay had problems with it,

No wifi, the only tv had to be connected to it,
Literally was watching everything on my phone

2026-03-09 • via Nuitee
J
JAN • solo_traveller • au
8
2026-03-09 • via Nuitee
S
Sampson • couple • hk
10
2026-03-09 • via Nuitee
K
Kyle • couple • au
5
2026-03-09 • via Nuitee
H
Heremoana • extended_group • au
10
2026-03-08 • via Nuitee
D
Debra • couple • au
9
Good but could have been better with above statement.
Pros:

The help the receptionist and manager were very helpful when we had a problem with the air con.
Always polite and smiling.

Cons:

No tissues in the room, confectionary or cold drinks which I would be willing to pay for.

2026-03-08 • via Nuitee
S
Sallie • couple • au
5
2026-03-08 • via Nuitee
B
Brenna • family_with_children • au
8
2026-03-08 • via Nuitee
L
Lee • couple • au
8
The year was simple, but large and comfortable we accessed after hours which was not a problem
Pros:

Neat tidy and close to Robyn Street station

2026-03-07 • via Nuitee
C
Casey • family_with_children • au
7
2026-03-07 • via Nuitee
D
Dee's travels • family_with_children • au
8
Pros:

Location right across the road from the train station was excellent for us as we were catching the tilt train to Rockhampton

Cons:

Facilities were a little old and needed updating (curtains were hard to close and coming off the tracking) but great location

2026-03-07 • via Nuitee
S
steven • solo_traveller • gb
7
Cons:

It’s not the hotels fault but it’s the noise from the building work around the area will they construct new underground stations it goes on all night but it’s not just that, we were on the sixteenth floor at the back and right below us on top of a small building was a big air conditioner consisting of eight fans, they were noisier than the building work.
The hotel do supply earplugs which do when (inserted properly)block the noise but not everyone can use them, other than that the apartment was supplied with everything for a good stopover in Brisbane. It is close to all amenities and including the Brisbane River for great river trips the footbridge across to the south bank for great eating and drinking establishments.

2026-03-06 • via Nuitee