Abbey On Roma Hotel & Apartments

Hotels
7.1 (2266 reviews)
160 Roma Street , Brisbane , au

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Tour desk
Sauna
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Poor cleanliness
Old and uncomfortable rooms

Categories

Cleanliness
5.35
Several reviews mentioned dirt and unclean conditions in the room and bathroom.
Service
8.35
While some reviews mentioned difficulties with key pickup, overall service was characterized as efficient and accommodating.
Location
9.85
Consistently praised for its proximity to CBD and public transport options.
Room Quality
5.35
Many comments indicate that rooms are old, in need of maintenance, and not comfortable.
Amenities
6.85
Some amenities like kitchen facilities were appreciated, but other aspects, like the old furniture, were noted as negatives.
Value for Money
6.35
Value for the price was criticized, particularly given the quality of rooms.
Food and Beverage
7.35
No food offerings were commented on, however, the lack of breakfast options noted.
Overall Experience
7.35
Mixed reviews overall, with good location offset by quality issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 21:35

Property Description

Prime Location in Brisbane CBD
Abbey Apartments offer a prime location in the heart of Brisbane CBD, providing guests with easy access to key attractions and transportation hubs. Situated opposite the Brisbane Transit Centre, guests can explore the city with convenience.

Comfortable Self-Catering Accommodation
Each apartment at Abbey Apartments features a private balcony, kitchenette, and air conditioning, ensuring a comfortable stay for guests. The modern kitchenette equipped with a microwave and refrigerator allows for self-catering convenience.

Relaxing Amenities and Services
Guests can unwind in the outdoor pool and sauna or seek travel advice from the tour desk for sightseeing opportunities. With unlimited WiFi included per stay and dry cleaning services available, Abbey Apartments cater to both leisure and business travelers.

Book your stay at Abbey Apartments for a convenient and comfortable experience in Brisbane CBD.

Important information:

Please note there is currently construction of the Cross River Rail project at Roma Street Station, located opposite the property. Due to this, guests may experience noise disturbances, however every effort will be made by the property to keep this minimal. For more information, please contact the property using the contact details found on the booking form.

You must show a valid credit card upon check in. This credit card must be in the same name as the guest's name on the booking confirmation.

A credit card surcharge of 2% for Visa and Mastercard and 4.4% for Amex is applied.


Guests under the age of 18 can only check in with a parent or official guardian. The legal guardian must provide a current photo ID or proof of guardianship if requested upon check-in.

Please note that for stays of 7 nights, a cleaning service after 3 and 7 days is included in the room rate, other cleaning services are upon request and at an additional charge.

Please note that the parking area entrance height is 6.2 feet.

Please note that all apartments are individually furnished and the photos are presented as a guide only.Parking is subject to availability due to limited spaces.
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BNE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 10 and older are allowed.
    Children from 10 years old to 13 years old stay for AUD 30 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.1
Based on 2266 reviews
Cleanliness: 5.35
Service: 8.35
Location: 9.85
Room Quality: 5.35
Amenities: 6.85
Value for Money: 6.35
Food and Beverage: 7.35
Overall Experience: 7.35
C
Carlie • couple • au
8
2026-04-17 • via Nuitee
D
david • solo_traveller • au
10
2026-04-16 • via Nuitee
G
Gary • family_with_children • au
8
2026-04-15 • via Nuitee
R
Roger • solo_traveller • au
9
For football
Pros:

Parking convenience

Cons:

Not 24 hours reception

2026-04-14 • via Nuitee
A
Anne-Marie • solo_traveller • au
7
Great location and value
Pros:

Location and convenience. Loved having washing machine and dryer in room

Cons:

Maintenance issues, cupboard door facing off, Dodgy light switch in bathroom, flaky paintwork.

2026-04-14 • via Nuitee
J
jacqueline • couple • au
10
Perfect for brisbane city stay
Pros:

Opening windows/balcony
Central location
Pool and sauna

2026-04-12 • via Nuitee
F
Fraser • couple • nz
4
Pros:

Location

Cons:

Photos of room on web were inaccurate. Facilities were very tired. Bed not comfortable

2026-04-12 • via Nuitee
N
Nima • solo_traveller • au
3
Dirty and uncomfortable.
Pros:

Good location to public transport and cbd.

Cons:

Very dated facility which was falling apart. The first room smelt of urine and the door handle was sticky so I asked for another room. In the second room was better but it had not been cleaned properly with food stuck to the sink handle and unwashed cutlery in the drawer. The bed was comfortable enough however the street noise was overwhelming and I need to use the ear plugs provided. The bathroom was clean enough however it had poor water pressure and kept going hot and cold. I went to have an evening swim however most of the lights in the swimming pool area were not working. It was the only hotel I have ever stayed at where I felt uncomfortable. For around $200 per night this place was definitely not worth it.

2026-04-12 • via Nuitee
G
Glenda • couple • au
9
Pros:

Location great for football (Lang Park)
Check-in straightforward and quick.
Staff friendly and efficient

2026-04-12 • via Nuitee
S
Shane • couple • au
8
Was pretty good
Pros:

Location

Cons:

Maybe a bit cleaner

2026-04-11 • via Nuitee
C
Chris • couple • au
8
We were happy with our stay as it was convenient for trip
Pros:

It was close to the train station

Cons:

It was a bit noisy

2026-04-11 • via Nuitee
G
gatrell • couple • au
1
Pros:

Proximity to Suncorp

Cons:

No sound mitigation, every little noise passed through into the apartment. Could benefit from double or triple glazing all around.

2026-04-11 • via Nuitee
R
Roger • solo_traveller • au
10
Great location for trains and access to the city.
Pros:

Front staff were awesome, friendly and helpful.

2026-04-09 • via Nuitee
A
amar • family_with_children • in
10
2026-04-08 • via Nuitee
L
Lee • solo_traveller • au
9
2026-04-03 • via Nuitee
J
Jared • solo_traveller • au
10
Pros:

It was a very pleasant stay!

2026-04-01 • via Nuitee
B
Brett • couple • au
9
2026-04-01 • via Nuitee
B
Brendan • couple • au
5
2026-03-31 • via Nuitee
D
Deidre • couple • au
8
Pleasant
Pros:

Friendly staff
Clean& comfortable
Handy for train

Cons:

No staff after 2pm on weekends & after 4pm week days

2026-03-31 • via Nuitee
J
Jessica • couple • au
7
2026-03-30 • via Nuitee