Comfort Inn & Suites Ballpark Area

Hotels
Comfort
6.8 (754 reviews)
2221 Corporate Plaza Parkway , Atlanta , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean rooms
Comfortable beds
Helpful staff
Cons:
Dirty rooms
Limited amenities
Inconsistent service

Categories

Cleanliness
5.69
Multiple mentions of dirty rooms and issues with cleanliness.
Service
8.16
Overall good service and helpful staff, but some negative experiences noted.
Location
7.7
Good proximity to attractions, though some comments about finding the hotel.
Room Quality
6.15
Mixed feedback on room quality, with some needing updates.
Amenities
5.68
Issues with the pool and amenities being outdated.
Value for Money
7.14
Good value for the price, though amenities don't always match expectations.
Food and Beverage
6.69
Breakfast was mentioned positively, but some issues noted with service.
Overall Experience
7.16
Overall a decent stay with important issues affecting enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:08

Property Description

Convenient Location
Located in Atlanta, just a short distance from major attractions like Atlantic Station and Truist Park, Comfort Inn & Suites Ballpark Area offers easy access to the best of the city.

Modern Amenities
Enjoy the convenience of a business centre, free WiFi access, and complimentary private parking during your stay.

Nearby Attractions
Explore nearby landmarks such as Piedmont Park and Atlanta Botanical Garden, all within a short drive from the hotel.

Experience comfort and convenience at Comfort Inn & Suites Ballpark Area - book your stay now for a memorable Atlanta getaway.

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ATL

Location

Property Accessibility

Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.8
Based on 754 reviews
Cleanliness: 5.69
Service: 8.16
Location: 7.7
Room Quality: 6.15
Amenities: 5.68
Value for Money: 7.14
Food and Beverage: 6.69
Overall Experience: 7.16
V
Victorya couple us
1
Disgusting place to stay - not worth it
Pros:

Close to everything.

Cons:

There was mold all over the walls and lamps, the carpet was gross, there was cockroaches in the room which is when we left. No water pressure. The lights in the bathroom half worked. The door got stuck and you had to slam it shut. It smelled terrible. The inside of the closet had holes all in. The air conditioner sounded like a rocket about to take off. We checked out after 8 hours and tried to get a refund and they pretty much acting like they didn’t care. Don’t stay here. Spend your money on something better. By far the worst hotel ever

2026-08-27 via Nuitee
H
Hagan couple us
4
Did what it needed to do but could’ve been a little cleaner.
Pros:

the employees were very nice and sweet and the guests there were also pretty chill, nice and respectful I did not feel in danger. The employees and front desk clerk were also warm and friendly.

Cons:

there were roaches in my room, the smoke detector’s battery kept dying, there were no extra washcloths, and as soon as I turned the heater on to test the AC, the smoke detector went off immediately. There was also a little bit of mold in my room too and the elevator smelled like expired broccoli and weed lol.

2026-08-26 via Nuitee
J
Joshua couple us
8
2026-08-25 via Nuitee
A
Alissa couple us
1
Bad.
Pros:

Not a single thing.

Cons:

Dirty room, bugs, horrible bed, bad neighborhood, useless staff.

2026-08-24 via Nuitee
S
Shaquanna solo_traveller us
7
2026-08-21 via Nuitee
D
Deja couple us
2
Pros:

Friendly staff great location

Cons:

Nasty rooms , outlets didn’t work
Had to request another room as well as maintenance they ran out of towels

2026-08-17 via Nuitee
W
William extended_group us
3
Air and water systems were in bad shape
Pros:

Location

Cons:

Run down equipment

2026-08-17 via Nuitee
T
Tiffany couple us
5
2026-08-17 via Nuitee
B
Brian extended_group ca
6
2026-08-17 via Nuitee
K
keithfann NONE
2
Roaches and cold water
Pros:

I recommended to my family who purchased two rooms on the 8-14-26 in addition to my King Suite. One room had roaches and the other TVs didn’t work and my hot water did not work. Spoke with desk and they said they would let manager but no attempt by management to address the lack of quality and service. I use to be a platinum member but o quit staying at choice for these similar examples.

2026-08-15 via Tripadvisor
J
Jackson couple us
1
Terrible
Pros:

Absolutely nothing

Cons:

The staff charged me an extra $25 and told me it was going to be refundable which after paying $88 I shouldn’t have had to pay anything extra and the lady was an an Indian that I can’t stand

2026-08-14 via Nuitee
A
Aleisha couple us
10
2026-08-09 via Nuitee
S
S1450VCdeannal NONE
2
Pass this one up...
Pros:

unless you enjoy feeling like you're in a third world country. Everything about this hotel was awful.

2026-08-07 via Tripadvisor
A
Adriana solo_traveller us
5
2026-08-05 via Nuitee
S
Sven extended_group us
8
Fit my needs, good value
Pros:

N/A

Cons:

N/A

2026-08-05 via Nuitee
M
Meghan solo_traveller us
6
2026-08-04 via Nuitee
M
Mooga extended_group us
10
Good value for money
Pros:

Keep it up

Cons:

Nothing

2026-08-04 via Nuitee
M
michellelH653OP Friends getaway Starke, Florida
2
Horrible Stay- Deserves ZERO Stars
Pros:

While I want to note that the front desk staff was friendly, the condition and cleanliness of the hotel fell significantly short of acceptable standards:

Lack of Towels & Linens: My reservation was explicitly booked for four adults. However, upon arrival, there were only two towels in the room. When we went to the front desk to request additional towels, we were told only one was available. On night two, we attempted to get fresh towels again, but were told there was still only one available, leaving four guests without adequate fresh towels throughout our entire stay.

Cleanliness & Mold: Upon taking a shower, we discovered visible mold inside the shower area.

Debris & Stains: We found fake eyelash clusters on the floor near the bathroom, indicating the room had not been thoroughly cleaned. Additionally, there were two noticeable stains on the bed situated closest to the bathroom, and what appeared to be dried bloody boogers on the room curtains. Additionally, there were black dots on the television screen, as if someone had shot it with a BB gun, so that made it impossible to enjoy our movies/shows during downtime at night.

Uncleaned Common/Hallway Areas: Prior to entering our room for the very first time, an empty liquor bottle was left sitting on the floor in the hallway outside.

Staff Conduct: During breakfast, a male staff member was sitting at one of the guest dining tables, speaking loudly on his phone using profanity while arguing about breeding dogs.

I submitted two emails to two separate emails I was provided lodging my complaints and requesting a refund. I have also emailed their corporate offices, and as of a week later have yet to receive any correspondence from either.

2026-07-28 via Tripadvisor
T
Timothy solo_traveller us
8
Pros:

Location to ballpark

Cons:

Not much to choose from at the hotel itself. No vending machines, etc. No designated smoking area.

2026-07-24 via Nuitee
T
Tirosha couple us
10
2026-07-23 via Nuitee