Comfort Inn & Suites Ballpark Area

Hotels
•
Comfort
5.7 (587 reviews)
2221 Corporate Plaza Parkway , Smyrna , US
+1 770-541-1499

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Comfortable beds (some reports)
Spacious suites (reported)
Cons:
Severe cleanliness issues (roaches, mold, stains, strong odors)
Broken or malfunctioning room items (TV, AC, microwave, fridge)
Poor maintenance and damaged furniture/doors
Limited towels/amenities and inconsistent housekeeping

Categories

Cleanliness
2.5
Multiple reviews report roaches, mold, stains, strong odors and generally dirty rooms.
Service
8.5
Staff are repeatedly described as friendly, polite and helpful in many reviews, though there are isolated reports of rudeness and unhelpfulness.
Location
9
Consistently praised across reviews as convenient and close to points of interest.
Room Quality
4
Frequent reports of broken TVs, loud AC/fans, damaged furniture, carpet and bedding odors, and other maintenance issues.
Amenities
4
Guests reported the pool out of order, microwave/fridge issues, limited towels/washcloths, and other amenity failures.
Value for Money
4
Several guests indicated the condition and service did not justify the price and would not recommend spending more here.
Food and Beverage
5.7
Standard quality for this hotel tier.
Overall Experience
7.9
Mixed impressions: severe cleanliness and maintenance problems negatively impacted stays, but strong location and generally friendly staff led to variable overall ratings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:22

Property Description

Convenient Location
Located in Atlanta, just a short distance from major attractions like Atlantic Station and Truist Park, Comfort Inn & Suites Ballpark Area offers easy access to the best of the city.

Modern Amenities
Enjoy the convenience of a business centre, free WiFi access, and complimentary private parking during your stay.

Nearby Attractions
Explore nearby landmarks such as Piedmont Park and Atlanta Botanical Garden, all within a short drive from the hotel.

Experience comfort and convenience at Comfort Inn & Suites Ballpark Area - book your stay now for a memorable Atlanta getaway.

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ATL

Location

Property Accessibility

Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

5.7
Based on 587 reviews
Cleanliness: 2.5
Service: 8.5
Location: 9
Room Quality: 4
Amenities: 4
Value for Money: 4
Food and Beverage: 5.7
Overall Experience: 7.9
M
Marquis • couple • us
10
2026-11-04 • via Nuitee
W
Watson • solo_traveller • us
7
Room was ok. Air wasn’t working properly. Had a portable unit in the room
Pros:

Quite area

Cons:

N/a

2026-11-01 • via Nuitee
H
Haley • couple • us
3
2026-10-27 • via Nuitee
E
Eddie • couple • us
10
2026-10-24 • via Nuitee
S
Shadae • solo_traveller • us
10
2026-10-14 • via Nuitee
T
tyeshia • family_with_children • us
1
Worst stay ever!
Pros:

Nothing

Cons:

Had roaches, smelled like weed and cigarettes, the covers had stains on them, and the bathroom had hair in the shower.

2026-10-13 • via Nuitee
X
Xavier • family_with_children • us
1
Never again
Pros:

Nothing

Cons:

Everything

2026-10-13 • via Nuitee
M
Matthew • extended_group • us
8
2026-10-13 • via Nuitee
D
Donald • solo_traveller • us
6
Pros:

Location

Cons:

?

2026-10-13 • via Nuitee
S
sokolowski • solo_traveller • us
4
Pros:

The staff was very friendly and very helpful.

Cons:

You had to open the back of the toilet in order to flush it because the mechanism in the back was broken. The TV look like it had been dropped and was going to lose his picture. The sink wouldn't drain so it stopped up. The bed although comfortable smelled like the detergent had a chemical smell in it. Oh, in the Braves lost!

2026-10-08 • via Nuitee
C
CLIVE • family_with_children • us
6
2026-10-08 • via Nuitee
A
Amanda • solo_traveller • us
7
2026-10-08 • via Nuitee
J
Jessica • solo_traveller • us
8
Pros:

Suite size was perfect and location was great.

Cons:

The pool was out of order but not indicated on the website. Housekeeping was slow

2026-10-08 • via Nuitee
E
Edith • family_with_children • us
6
2026-10-08 • via Nuitee
P
Phillips • couple • us
8
The staff was polite and friendly.
Pros:

It was nice

2026-10-07 • via Nuitee
J
Jennifer • couple • us
7
2026-10-07 • via Nuitee
G
Gregory • solo_traveller • us
8
2026-09-17 • via Nuitee
B
Brown • solo_traveller • us
8
2026-09-15 • via Nuitee
R
Ralph • family_with_children • us
9
2026-09-14 • via Nuitee
J
John • solo_traveller • us
6
Pros:

Friendly Staff. Location.

Cons:

Rooms and amenities need updating/touched up

2026-09-14 • via Nuitee