Zagreb Hotel

Really nice enjoyable stay. The staff were great and friendly. Breakfast was delicious and lots of choices.
Room was spacious with a comfortable bed.
Neighbouring rooms were a bit loud at times, but didn't affect the overall stay.

Would happily come and stay here again 🙂

The rooms were a bit small but great pool. Overall, we expected it to be better.

Smallest rooms dirty bathroom breakfast was mid. But they offered a refund for the nights we didn’t end up staying location is a big plus to explore everything in old Istanbul and historic places would probably go for 2 nights there and 2 nights at a different hotel in the future.

It wasn't my favorite hotel and it has 4 star hotel while it was like a 3star hotel,
About the bearkfast, it was awful and they didn't have more option

Walking distance from Bazaars and the beautiful mosques. Room service was great. Breakfast tasty! Thanks for a great stay.

We were friends and we had a very bad experience in Zagreb hotel.
The receptionist is so rude he was changing the room for us every two days
One day we forgot our bag inside the room ( with money). They locked the room and they rejected even to let us enter to get our money. The service is very bad

Hotel is very bad, the pictures you see on the website is nothing like that at all.Exceptionally small rooms.By no way a 4 star Hotel.Breakfast is terrible, same everyday.No lift to get to the reception area, have to walk up stairs with your luggage.

There is no lift to reception. I was expecting somewhere really nice as its 4 star hotel, but very small area, small rooms with no service at all. The refrigerator was empty only a bottle of water. No table and chair to use. We had our tea on our beds.
Not comfortable at all.

Avoid it at any cost. I stayed for 3 nights. I paid for two and wanted to pay last night on the third day. They threw my luggage away and locked us out of the room . My wife was pregnant and we had nowhere to go. The stay was nightmare. Avoid at any cost ! they will scam you

Worst hotel ever! Please avoid going to it!!!!!!
- Staff is very rude and unprofessional. They deal with people as the hotel is their hotel. They let us waiting for 3hours in the reception while we have paid already and our luggage is in the room and there were their mistake.
- Breakfast is not variable!

The electricity was on and off on a generator for the duration of the trip. once during breakfast and the next 2/3 hours it tripped around 50/60 times. i think whilst we were in the hotel it tripped around 500 times. generator would remained on overnight and could be heard through out the night. Totally ruined our experience in Istanbul. other hotels in the area were not affected. we had 3 rooms in the end. I want some sort of refund.

We would like to thank for the service
Specially to the lady at the reception and the housemaids, thank you for keeping our room clean and tidy , we will definitely comes back for the next trip to Istanbul, nice breakfast with amazing rooftop swimming pool

great plase

What a great hotel. The reception and porter welcomed us with a big smile upon arrival. Easy checkin process with everything you need to know on a welcome letter as well. Room had a street view, that was great. Even though the hotel is on a corner you can barely hear the street noise and calling of the nearby Mosque. Ample tv channels when you get back from a busy day of sight seeing and coffee and tea facilities is an additional bonus. Breakfast in the morning is amazing! A wide variety of traditional Turkish cuisine setup in buffet style. Daily housekeeping also included in your stay, they even replenish the shower amenities daily, fresh towels and linen as well. (I am a hotel manager as well and always go in with high expectations when travelling) I was pleasantly surprised by this hotel and the services they offered. They have spa services (massage and Turkish bath) that is 10 dollars per use. A rooftop pool with a view that takes your breath away. The pool area is free, be sure to take a relaxing day there aswell and take in the view. I will highly recommend this hotel and will certainly be back if in Istanbul again.

Fantastic Service, central location, comfortable and clean rooms and excellent breakfast.

Zagreb Hotel is in an ideal location. The facilities are great and the breakfast is really, really delicious.
We used the pool and sauna facilities. Which were great! The view from the pool area is incredible.
The staff are friendly and helpful, the rooms are very clean and well maintained. The hotel has a traditional feel about it. I would highly recommend staying here :)

All staff - especially Azad - were great. Breakfast was a great affair with one of the cooks making delicious filled flat bread in front of us each morning! Air conditioning worked - but had to call reception for them to turn it on centrally each time.

The picture are completely different than the reality
The hotel didn't mention that the reception is on the first floor and you have to use a tiny staircase to reach it , ( no lift at the ground flour) .
The room was very very small , as we requested a double bed , we got the tiniest room( single room) fitted by a double bed , no space for the luggage and no space to move , it was warm and noisy.
Also they didn't mention that the SPA/sauna/steam room/hammam are not included, you have to pay 10$ per person per use .
The breakfast wasn't fresh (most of it was the leftover from the previous days )
The cleaning was every 2nd day , we didn't request any cleaning until the 4th day ( the 4th day we took off don't disturb sign) , and the cleaning was done but the surprise was : nothing has been done in the room linens/ bed sheets haven't been changed/ bins full / no toilet roll / the floor was dusted they didn't touch anything, they took the dirty towels and they put the fresh one that's all .
The one in the reception was very rude ,
Except YUNUS was helpful
Definitely it is not a four Stars

Not my place

It was a Very Good Hotel to stay if you are traveling Istanbul. Hotel location was good. You will find so many good places to explore by walk from hotel. Also staff was so good and helpful. Apartment from that Breakfast was also Fine.I strongly recommend this hotel. Very Comfortable and Comfy place to stay in Istanbul.⭐️⭐️⭐️⭐️⭐️