Aloft by Marriott Bolingbrook

Hotels
•
Aloft
8.3 (533 reviews)
500 North Janes Avenue , Bolingbrook , US
+1 630-410-6367

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and attentive staff
Great location
Nice lobby ambiance
Cons:
No hot water
Uncomfortable beds
Delayed service for towels
Poor breakfast value

Categories

Cleanliness
8.05
Several reviews mention cleanliness, but consistent issues with hot water and complaints about bugs impact the perception.
Service
9.05
Positive comments about friendly and helpful staff, although some reports of rudeness exist.
Location
9.05
The hotel’s location is frequently mentioned as a positive aspect, close to shopping and dining.
Room Quality
7.55
Complaints about uncomfortable beds and subpar room amenities affect the overall quality perception.
Amenities
8.55
Positive feedback on the bar area and lobby, but issues with pool and cleanliness detract from the score.
Value for Money
7.55
Multiple reviews indicate concerns about the pricing versus the quality received, particularly with breakfast costs.
Food and Beverage
8.05
Breakfast options are noted but considered overpriced, and issues with food service during hot water failures observed.
Overall Experience
8.55
The hotel has a favorable reputation overall, despite some significant issues raised in individual reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 01:12

Property Description

Modern Hotel in Bolingbrook, Illinois

Sleek Guest Rooms: Enjoy a comfortable stay in rooms equipped with a 42-inch flat-screen TV, refrigerator, and coffee-making facilities.

Fitness and Fun: Stay active at the 24-hour fitness centre with a variety of cardio machines, while the children’s program keeps the little ones entertained.

Dining Delights: Indulge in the offerings of the contemporary w xyz bar with a full-service bar and music, and grab a bite at Re:fuel, open 24/7.

Book now to experience the convenience and comfort of Aloft Bolingbrook.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MDW

Location

Guest Reviews

8.3
Based on 533 reviews
Cleanliness: 8.05
Service: 9.05
Location: 9.05
Room Quality: 7.55
Amenities: 8.55
Value for Money: 7.55
Food and Beverage: 8.05
Overall Experience: 8.55
K
Koko • couple • us
1
2026-10-08 • via Nuitee
S
Selena • couple • us
7
2026-09-18 • via Nuitee
T
Tra’na • solo_traveller • us
7
2026-09-13 • via Nuitee
N
Nelson • solo_traveller • us
10
2026-09-09 • via Nuitee
K
Kevin • solo_traveller • us
7
2026-09-07 • via Nuitee
S
Svetlana • couple • us
8
2026-08-25 • via Nuitee
J
joannlH2953AW • Family
10
Joann
Pros:

My experience at the Aloft was a a wonderful great experience. The rooms were excellent and very comfortable. The staff were very professional and knowledgeable about the rooms. I really enjoyed my stay.

2026-08-14 • via Tripadvisor
T
Thomas • solo_traveller • us
9
always have fun with the staff.
Pros:

location is fine. stay there because of the staff.

Cons:

Weather

2026-08-13 • via Nuitee
A
Angelica • extended_group • us
6
Pros:

Yes very good location

Cons:

The sliding glass doors to the bathroom that didn’t have a lock.

2026-08-10 • via Nuitee
B
Boiz • solo_traveller • be
7
Pros:

Good location next to shops and interstate. Pool and gym

Cons:

TV did not work in room so maintenance had to come. We had no bath towels, only hand towel. Conditioner was empty. During the night you can hear every toilet flush around...

2026-08-08 • via Nuitee
L
Luca • solo_traveller • cl
5
Pros:

nice rooms, bed sheets, pillows OK.

Cons:

no black out curtains, noisy windows allowing noise from the outside, sliding doors of bathroom fancy but unconfortable, no expresso for the morning coffee.

2026-08-03 • via Nuitee
C
Calvin • couple • us
7
2026-08-03 • via Nuitee
G
George • couple • us
10
2026-08-03 • via Nuitee
V
Vanisha • solo_traveller • us
10
2026-08-02 • via Nuitee
L
Lvthedrem • Family • Harrisburg, Pennsylvania
2
No one cares!!!
Pros:

Check in was flawless. Dropped off luggage in room and immediately went to get dinner. Came back to room. Took a shower. There was only 1 bath towel in room. The next morning on our way out I asked the FD Associate (Niomi) to make sure 2-3Bath towels were placed in our room along with Regular Coffee. Needless to say when we got back to our hotel after being out all day there was NO BATH TOWEL NOR COFFEE in our room. I called FD to ask could Towels and Coffee be brought up the FD Associate told me I would have to come get them. Mind you when we passed the FD to go to our room he was sitting doing nothing.
Needless to say I will never stay there again. I work at a Hotel. We would never treat our Guest like that. Seemed like a LAZY type environment

2026-07-27 • via Tripadvisor
B
Brandon • solo_traveller • us
3
Room cleaning were not fast enough to complete demand and a record was not kept of what rooms were clean to a ratio of n
Pros:

This visit is unfair. I have stayed with this location many times and have had many great experiences. However, this one was not that. The first room I had opened had not been cleaned. The second room did not have adequate cooling the first day and a half into my stay.

Cons:

The area and property are very clean, this particular stay I had a bad experience. Out of many experiences

2026-07-20 • via Nuitee
R
RobertG1974 • Family • Dardenne Prairie, Missouri
6
Clean hotel not much value for the rate.
Pros:

We tried this hotel as others we normally stay at we’re booked. Hotel was very clean and quiet. Bed was comfortable however no microwave in the room and only like half of the tv channels worked with the other saying no network connection. No breakfast is included and with the rate we paid I wouldn’t come again without some sort of additional value to our day. We stay in two other Marriott branded hotels in the area for less and those include a morning breakfast.

2026-07-19 • via Tripadvisor
S
Sammie • couple • us
1
Pros:

Didn’t eat there

Cons:

No tv asked for another room or refund for second night was told manager was in meeting I asked to explain it to him and to call me back I received no call so went back to my house

2026-07-11 • via Nuitee
D
Dan • family_with_children • us
1
Will not recommend or return
Cons:

Night service guy on the fourth was drunk or high. The tvs didn’t work at all and wasn’t told that on check in. And 2 kids died on a 4 wheeler in your parking lot while staying there

2026-07-06 • via Nuitee
M
MURTAZA • family_with_children • ae
10
2026-06-30 • via Nuitee