Aloft by Marriott Bolingbrook

Hotels
•
Aloft
8.3 (525 reviews)
500 North Janes Avenue , Bolingbrook , us
+1 630-410-6367

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and attentive staff
Great location
Nice lobby ambiance
Cons:
No hot water
Uncomfortable beds
Delayed service for towels
Poor breakfast value

Categories

Cleanliness
8.05
Several reviews mention cleanliness, but consistent issues with hot water and complaints about bugs impact the perception.
Service
9.05
Positive comments about friendly and helpful staff, although some reports of rudeness exist.
Location
9.05
The hotel’s location is frequently mentioned as a positive aspect, close to shopping and dining.
Room Quality
7.55
Complaints about uncomfortable beds and subpar room amenities affect the overall quality perception.
Amenities
8.55
Positive feedback on the bar area and lobby, but issues with pool and cleanliness detract from the score.
Value for Money
7.55
Multiple reviews indicate concerns about the pricing versus the quality received, particularly with breakfast costs.
Food and Beverage
8.05
Breakfast options are noted but considered overpriced, and issues with food service during hot water failures observed.
Overall Experience
8.55
The hotel has a favorable reputation overall, despite some significant issues raised in individual reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 01:12

Property Description

Modern Hotel in Bolingbrook, Illinois

Sleek Guest Rooms: Enjoy a comfortable stay in rooms equipped with a 42-inch flat-screen TV, refrigerator, and coffee-making facilities.

Fitness and Fun: Stay active at the 24-hour fitness centre with a variety of cardio machines, while the children’s program keeps the little ones entertained.

Dining Delights: Indulge in the offerings of the contemporary w xyz bar with a full-service bar and music, and grab a bite at Re:fuel, open 24/7.

Book now to experience the convenience and comfort of Aloft Bolingbrook.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MDW

Location

Guest Reviews

8.3
Based on 525 reviews
Cleanliness: 8.05
Service: 9.05
Location: 9.05
Room Quality: 7.55
Amenities: 8.55
Value for Money: 7.55
Food and Beverage: 8.05
Overall Experience: 8.55
B
Brandon • solo_traveller • us
3
Room cleaning were not fast enough to complete demand and a record was not kept of what rooms were clean to a ratio of n
Pros:

This visit is unfair. I have stayed with this location many times and have had many great experiences. However, this one was not that. The first room I had opened had not been cleaned. The second room did not have adequate cooling the first day and a half into my stay.

Cons:

The area and property are very clean, this particular stay I had a bad experience. Out of many experiences

2026-07-20 • via Nuitee
R
RobertG1974 • Family • Dardenne Prairie, Missouri
6
Clean hotel not much value for the rate.
Pros:

We tried this hotel as others we normally stay at we’re booked. Hotel was very clean and quiet. Bed was comfortable however no microwave in the room and only like half of the tv channels worked with the other saying no network connection. No breakfast is included and with the rate we paid I wouldn’t come again without some sort of additional value to our day. We stay in two other Marriott branded hotels in the area for less and those include a morning breakfast.

2026-07-19 • via Tripadvisor
S
Sammie • couple • us
1
Pros:

Didn’t eat there

Cons:

No tv asked for another room or refund for second night was told manager was in meeting I asked to explain it to him and to call me back I received no call so went back to my house

2026-07-11 • via Nuitee
D
Dan • family_with_children • us
1
Will not recommend or return
Cons:

Night service guy on the fourth was drunk or high. The tvs didn’t work at all and wasn’t told that on check in. And 2 kids died on a 4 wheeler in your parking lot while staying there

2026-07-06 • via Nuitee
M
MURTAZA • family_with_children • ae
10
2026-06-30 • via Nuitee
P
patmL7145UJ • Family
10
Got a Wedding - Stay at Aloft Bolingbrook, IL
Pros:

Hello. My name is Pat Miller. I attended my great-niece's wedding in Plainfield, IL but we stayed at the Aloft Bolingbrook, IL. Wow. I was very impressed. The hotel is moderate 4-story modern building with plenty of parking. Clean, bright and with welcoming staff in front lobby. When you are welcomed with a smiling face, you know you are a valued guest. The rooms were a bit smaller but beautiful modern decor. The hotel even had a shuttle bus to take the wedding party and guests to and from the venue in Plainfield, IL about 25 min. drive. The hotel staff worked with the wedding planners to allow refreshments for guests and new arrivals in the lobby after the wedding. I didn't discover until the following morning, they had the heated swimming pool and workout room adjacent to the lobby. Then I had the experience of losing my phone. After we checked out, we called the hotel and someone had found it in the lobby and turned it in to the front desk where they kept it safe, locked up until I was able to return to retrieve it. Thank you Aloft staff. I appreciated my entire experience while there and recommend Aloft Bolingbrook to any traveler - many amenities short distance from hotel. Try it. You'll like it.!

2026-06-19 • via Tripadvisor
D
Davar • couple • us
8
2026-06-18 • via Nuitee
M
macon • solo_traveller • us
7
Good for one night stay if needing something quick.
Pros:

Staff was great. Hotel felt clean and welcoming

Cons:

Bed was ok for the price i figured it be more comfortable, also the ac leak so there was water all over the floor in the morning.

2026-06-16 • via Nuitee
A
Adwoa • couple • us
9
2026-06-16 • via Nuitee
M
Marios • couple • gb
10
2026-06-14 • via Nuitee
E
Evans • couple • us
1
2026-05-28 • via Nuitee
P
Pankow • solo_traveller • us
8
2026-05-18 • via Nuitee
S
Shannon • solo_traveller • us
10
Great stay can’t wait to do it again
Pros:

Everything

Cons:

Not one complaint

2026-05-04 • via Nuitee
A
Ana • couple • us
10
2026-05-01 • via Nuitee
J
jackqulink • Family
10
Nice Hotel!
Pros:

Entire hotel was immaculate. Room was spacious and clean. Always a cleaning cart or cleaning person somewhere in the hotel cleaning. Great customer service - Andrew the AGM went above and beyond. Conveniently located. Would definitely recommend and will stay here again.

2026-04-29 • via Tripadvisor
L
LACARL • couple • us
5
It was acceptable, not great.
Pros:

The quiet of the place

Cons:

The front desk staff,was not helpful nor pleasant!

2026-04-27 • via Nuitee
P
Panahli • couple • us
9
2026-04-10 • via Nuitee
N
N4008CNlynnt • Friends getaway
10
Fantastic
Pros:

Clean & Comfortable and pleasant helpful staff.

2026-04-09 • via Tripadvisor
G
Ginger • solo_traveller • us
8
2026-03-19 • via Nuitee
S
Sade • couple • us
4
Clean property, but not worth the money,add a bit to what you have and go stay somewhere really nice
Pros:

I did not have the hotel breakfast because it was not included in the price of my stay. The location of the hotel was a good location close to everything Bolingbrook has to offer and the expressway.

Cons:

There was one young woman on the hotel staff who did not want to do anything every time I asked her a question her answer was I don’t know. The hotel rooms are not equipped with microwaves and mini fridges when I arrived at the hotel the only thing that was in my hotel room was my bed TV, etc. there was no microwave and no refrigerator after asking for both to be brought to the room, they only were able to supply me a mini fridge, which I had to allow several hours to get cold.

2026-03-14 • via Nuitee