Best Western Plus New Caney Inn & Suites

Hotels
•
Best Western Plus
8.6 (335 reviews)
22033 U.S. Highway 59 , New Caney , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Cons:
Limited amenities
Breakfast could be improved

Categories

Cleanliness
8.85
Overall cleanliness praised in multiple reviews; rooms were clean and well-maintained.
Service
9.35
Staff consistently described as friendly and accommodating, enhancing the overall experience.
Location
9.05
Convenient location with easy access to highways and restaurants, positively highlighted.
Room Quality
8.35
Some issues reported with room readiness but overall comfort well received.
Amenities
7.85
Mixed feedback on amenities; some were not functioning, which impacted perception.
Value for Money
8.65
Value perceived as reasonable given comfort and cleanliness despite some pricing issues.
Food and Beverage
7.85
Complimentary breakfast received mixed reviews but adequate for the stay.
Overall Experience
8.85
Overall satisfaction expressed with loyalty to return; a generally positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:32

Property Description

Outdoor Pool and Spacious Rooms:
Enjoy a refreshing dip in the outdoor pool and unwind in the spacious rooms equipped with modern amenities like a flat-screen cable TV, free Wi-Fi, microwave, refrigerator, and coffee maker.

Relaxation and Recreation Options:
Indulge in a continental breakfast, cozy up by the fireplace in the lobby, or soak your worries away in the outdoor jacuzzi. Stay active during your stay by utilizing the on-site gym facilities.

Convenient Location and Nearby Attractions:
Located just 6 miles from Lake Houston State Park, with proximity to Albert Salas Park and Oakhurst Country Club, our hotel offers easy access to nature and leisure activities. Plus, being 14 miles from George Bush Intercontinental Airport ensures a hassle-free travel experience.

Book now for a memorable stay at New Caney Inn & Suites!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: IAH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.6
Based on 335 reviews
Cleanliness: 8.85
Service: 9.35
Location: 9.05
Room Quality: 8.35
Amenities: 7.85
Value for Money: 8.65
Food and Beverage: 7.85
Overall Experience: 8.85
D
Dinh Tuong • couple • us
6
This is a my nice trip.
Pros:

Safety.

Cons:

No

2026-04-14 • via Nuitee
D
Dinh Tuong • couple • us
6
This is a my nice trip.
Pros:

Safety

Cons:

No

2026-04-14 • via Nuitee
C
Charley • family_with_children • us
10
2026-04-11 • via Nuitee
M
mistie • couple • us
9
Great staff and nice room
Pros:

It was really clean and comfortable

Cons:

N/a

2026-04-11 • via Nuitee
J
Jenny carpio • family_with_children • us
10
Pros:

Everything

Cons:

N/a

2026-04-07 • via Nuitee
H
Howard • family_with_children • us
10
My first time in Houston
Pros:

I liked how accommodating the staff were when it was raining and how clean the room was when we let them clean the room while we were away.

Cons:

I didn't like that there weren't more than one ice machine to go to.

2026-04-02 • via Nuitee
M
moreno • solo_traveller • us
10
Pros:

Great location. Check in staff were very polite

2026-03-29 • via Nuitee
W
Woods • family_with_children • us
10
Best Sleep in Awhile
Pros:

The beds are so comfortable. I sleep so well when there.

Cons:

Only negative thing I can say is the shower head was loose. Thats it

2026-03-27 • via Nuitee
A
Atziry D • family_with_children • mx
10
2026-03-20 • via Nuitee
B
Brandon • couple • us
10
2026-03-20 • via Nuitee
W
Woods • family_with_children • us
6
Will I return? Absolutely
Pros:

The staff was very friendly
The breakfast was really good

Cons:

Our room really was not clean. Trash was not taken out, fridge still had food in it.

2026-03-20 • via Nuitee
G
Gerald • family_with_children • us
10
2026-03-18 • via Nuitee
O
OConnor • couple • us
8
Pros:

did not eat

2026-03-11 • via Nuitee
C
Cantu • family_with_children • us
10
2026-03-09 • via Nuitee
J
Joe • couple • us
10
Pros:

Everything was nice and clean very polite.

Cons:

Nothing

2026-03-09 • via Nuitee
J
Joe • family_with_children • us
10
Pros:

All is good nice and clean.

Cons:

Needs new washer.

2026-03-05 • via Nuitee
J
Joe • family_with_children • us
10
2026-03-05 • via Nuitee
A
Ana • extended_group • us
10
2026-03-03 • via Nuitee
J
Julio • family_with_children • us
10
2026-02-23 • via Nuitee
S
Suzy • solo_traveller • us
6
Pros:

Breakfast was good and hot

Cons:

Phone didn't work and no plug for bath tub

2026-02-11 • via Nuitee