Best Western Plus New Caney Inn & Suites

Hotels
•
Best Western Plus
8.6 (355 reviews)
22033 U.S. Highway 59 , New Caney , us
+1 281-354-7222

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Cons:
Limited amenities
Breakfast could be improved

Categories

Cleanliness
8.85
Overall cleanliness praised in multiple reviews; rooms were clean and well-maintained.
Service
9.35
Staff consistently described as friendly and accommodating, enhancing the overall experience.
Location
9.05
Convenient location with easy access to highways and restaurants, positively highlighted.
Room Quality
8.35
Some issues reported with room readiness but overall comfort well received.
Amenities
7.85
Mixed feedback on amenities; some were not functioning, which impacted perception.
Value for Money
8.65
Value perceived as reasonable given comfort and cleanliness despite some pricing issues.
Food and Beverage
7.85
Complimentary breakfast received mixed reviews but adequate for the stay.
Overall Experience
8.85
Overall satisfaction expressed with loyalty to return; a generally positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:32

Property Description

Outdoor Pool and Spacious Rooms:
Enjoy a refreshing dip in the outdoor pool and unwind in the spacious rooms equipped with modern amenities like a flat-screen cable TV, free Wi-Fi, microwave, refrigerator, and coffee maker.

Relaxation and Recreation Options:
Indulge in a continental breakfast, cozy up by the fireplace in the lobby, or soak your worries away in the outdoor jacuzzi. Stay active during your stay by utilizing the on-site gym facilities.

Convenient Location and Nearby Attractions:
Located just 6 miles from Lake Houston State Park, with proximity to Albert Salas Park and Oakhurst Country Club, our hotel offers easy access to nature and leisure activities. Plus, being 14 miles from George Bush Intercontinental Airport ensures a hassle-free travel experience.

Book now for a memorable stay at New Caney Inn & Suites!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: IAH

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.6
Based on 355 reviews
Cleanliness: 8.85
Service: 9.35
Location: 9.05
Room Quality: 8.35
Amenities: 7.85
Value for Money: 8.65
Food and Beverage: 7.85
Overall Experience: 8.85
P
Pamela • solo_traveller • us
10
2026-08-19 • via Nuitee
A
Alan • solo_traveller • us
9
Good value and convenient place to stay.
Pros:

Staff was super friendly the room was clean and comfortable.

Cons:

I have stayed at this location many times over the years, it's a little more worn than it used to be and it looks like they're trying to do repairs and updates.

2026-08-17 • via Nuitee
Y
Yineli • couple • us
10
2026-08-11 • via Nuitee
D
Dinh Tuong • couple • us
5
2026-07-19 • via Nuitee
D
Daniel • solo_traveller • de
9
2026-07-15 • via Nuitee
C
Cristina • extended_group • us
9
2026-07-14 • via Nuitee
L
lefonzo • family_with_children • us
9
2026-07-13 • via Nuitee
Y
Yineli • couple • us
9
2026-07-04 • via Nuitee
A
Ambrosia • family_with_children • us
6
It was ok despite the smells.
Pros:

Our room was clean and breakfast was good.

Cons:

The lobby and hallways smelled of mildew and the elevator stunk. We were there for a softball tournament and the washer and dryer were really old so we went to a laundry mat. The hot tub was out of order and there was broken glass and beer caps in the pool.

2026-06-30 • via Nuitee
I
Imwalle • solo_traveller • us
8
2026-06-30 • via Nuitee
R
roberto • couple • ar
10
Pros:

Todo excelente

2026-06-29 • via Nuitee
R
roberto • solo_traveller • ar
10
Para ver el Mundial
Pros:

Súper cómoda y personal muy amable y dispuesto

2026-06-29 • via Nuitee
C
Celestina • family_with_children • us
8
The room was clean but a little damp smelling, after we turned on the air conditioning and sprayed some
Pros:

Friendly staff and clean

2026-06-15 • via Nuitee
M
Michael • solo_traveller • us
7
2026-06-13 • via Nuitee
G
Grandmaiter • couple • us
10
2026-06-09 • via Nuitee
O
Olugbenga • solo_traveller • ng
8
Excellent stay and super polite staff.
Pros:

The location for the breakfast is okay. The meal variety for the breakfast was awesome.

Cons:

The free-wifi service was poor on 20th May 2026, I don't know if it was due to the heavy down pour.

In addition, it would be nice to have a boiling kettle (small one) in the room to make hot tea instead of going downstair to get hot water. Not everyone takes coffee.

2026-05-26 • via Nuitee
J
Janis • couple • us
10
Pros:

The receptionist was very knowledgeable and kind!

2026-05-21 • via Nuitee
M
Michele • couple • us
10
2026-05-18 • via Nuitee
D
Desaree • couple • us
10
2026-05-16 • via Nuitee
S
Shawn • solo_traveller • us
5
2026-05-05 • via Nuitee