Aloft San Antonio Airport

Hotels
•
Aloft
8.2 (461 reviews)
838 North West Loop 410 , San Antonio , us

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Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
No hot water
Limited parking

Categories

Cleanliness
7.84
Some reviews mention older property showing wear and cleanliness being an issue.
Service
8.81
Staff were described as friendly and helpful, though there were some issues with check-in.
Location
9.35
Multiple reviews praise the convenient location to shops and the airport.
Room Quality
7.3
Issues with hot water and lack of microwaves in rooms were reported.
Amenities
7.83
Lack of breakfast and limited parking mentioned as negatives.
Value for Money
8.29
Some customers felt overcharged but appreciated the stay otherwise.
Food and Beverage
7.34
Breakfast was not tried, but the absence of free breakfast was noted.
Overall Experience
8.81
Overall positive experiences, with significant room for improvement in service and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 11:19

Property Description

Convenient Location
Situated just a short 6-minute drive from San Antonio International Airport, Aloft San Antonio Airport offers a complimentary shuttle service and boasts an inviting outdoor pool.

Modern Amenities
Each room is equipped with a flat-screen cable TV, an in-room connectivity station, and essential tea/coffee-making facilities. Guests can also enjoy access to the hotel's lounge, fitness center, and the W xyz bar for a relaxing evening.

Nearby Attractions
With Northstar Mall only 2 minutes away and downtown San Antonio a mere 11 miles from the hotel, there's plenty to explore in the area. Don't forget to visit the Fort Sam Houston Army Base, just 13 miles away.

Book now for a delightful stay at Aloft San Antonio Airport!

Important information:

Please note: Guests must be at least 21 years old to check in.

The credit card used to book must be presented at time of check-in, along with matching photo ID.

The airport shuttle service runs daily between 5 am and 11:30 pm.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SAT

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 461 reviews
Cleanliness: 7.84
Service: 8.81
Location: 9.35
Room Quality: 7.3
Amenities: 7.83
Value for Money: 8.29
Food and Beverage: 7.34
Overall Experience: 8.81
M
Marie • family_with_children • us
8
Pros:

Very close to many food and stores, had pool table and nice common areas with bar

Cons:

Small pool

2026-03-21 • via Nuitee
R
Robert • solo_traveller • us
10
n/a
Pros:

Hotel staff were friendly; hotel lobby & room were very clean.

Cons:

Bed was to firm.

2026-03-18 • via Nuitee
S
Shantel • couple • us
5
2026-03-18 • via Nuitee
A
Andrea • couple • us
7
Pros:

The staff was great and the place was super clean.

Cons:

I did not like the stains on the carpets, no carts for luggage available, everything else was good.

2026-03-17 • via Nuitee
H
Hernandez • family_with_children • us
10
Pros:

Location And nearby shopping and restaurants

2026-03-10 • via Nuitee
L
Leopold • couple • us
10
2026-03-01 • via Nuitee
F
Francisco • couple • us
10
Good
Pros:

I liked the place but the breakfast was very bad

Cons:

I didn’t like how Little they offered for breakfast

2026-02-28 • via Nuitee
A
Antonio • extended_group • us
10
2026-02-27 • via Nuitee
D
Deandra • couple • us
10
2026-02-27 • via Nuitee
M
maria • family_with_children • us
10
2026-01-21 • via Nuitee
M
Marquita • couple • us
7
Location was good rooms needed carpet cleaned
Pros:

Location

Cons:

The room smelled stale like something old an the carpet seemed thick like the carpet needed to be cleaned an some one has a dog that barked about 2 hours non stop very irritating

2026-01-19 • via Nuitee
O
Omar • solo_traveller • us
10
Location and staff were acceptable
Pros:

Perfect

Cons:

Breakfast not available free

2026-01-19 • via Nuitee
B
Britney • family_with_children • us
10
2026-01-19 • via Nuitee
T
Todd • couple • us
6
Pleasant - but bed wasn't not so pleasant.
Pros:

we did not partake in the breakfast.

Cons:

The bed and pillows were very uncomfortable. The pillow was very lumpy and didn't offer any support. I forgot to bring a pillow from home, which I will do next time. The bed offered no support for my back.

2026-01-19 • via Nuitee
H
Hillary • family_with_children • us
6
Cons:

The room needed some repairs.

2026-01-19 • via Nuitee
D
David • extended_group • mx
7
Except for the robbery at the parking lot, our stay was fantastic.
Pros:

Everything at the room was nice and clean.

Cons:

During the night someone damaged the car lock, brote into and stole Card keys and keys.

2026-01-19 • via Nuitee
A
Ashley • solo_traveller • us
8
2026-01-19 • via Nuitee
T
Terran • couple • us
10
2026-01-17 • via Nuitee
R
Reynaldo • couple • us
10
Staff wa friendly and location is nice
Pros:

Location

Cons:

Nothing

2026-01-13 • via Nuitee
K
Katherine • family_with_children • us
4
Cons:

The air conditioner was not working. Slept in hot room.

2026-01-08 • via Nuitee