Aloft by Marriott San Antonio Airport

Hotels
Aloft
8.2 (509 reviews)
838 North West Loop 410 , San Antonio , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
No hot water
Limited parking

Categories

Cleanliness
7.84
Some reviews mention older property showing wear and cleanliness being an issue.
Service
8.81
Staff were described as friendly and helpful, though there were some issues with check-in.
Location
9.35
Multiple reviews praise the convenient location to shops and the airport.
Room Quality
7.3
Issues with hot water and lack of microwaves in rooms were reported.
Amenities
7.83
Lack of breakfast and limited parking mentioned as negatives.
Value for Money
8.29
Some customers felt overcharged but appreciated the stay otherwise.
Food and Beverage
7.34
Breakfast was not tried, but the absence of free breakfast was noted.
Overall Experience
8.81
Overall positive experiences, with significant room for improvement in service and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 11:19

Property Description

Convenient Location
Situated just a short 6-minute drive from San Antonio International Airport, Aloft San Antonio Airport offers a complimentary shuttle service and boasts an inviting outdoor pool.

Modern Amenities
Each room is equipped with a flat-screen cable TV, an in-room connectivity station, and essential tea/coffee-making facilities. Guests can also enjoy access to the hotel's lounge, fitness center, and the W xyz bar for a relaxing evening.

Nearby Attractions
With Northstar Mall only 2 minutes away and downtown San Antonio a mere 11 miles from the hotel, there's plenty to explore in the area. Don't forget to visit the Fort Sam Houston Army Base, just 13 miles away.

Book now for a delightful stay at Aloft San Antonio Airport!

Important information:

Please note: Guests must be at least 21 years old to check in.

The credit card used to book must be presented at time of check-in, along with matching photo ID.

The airport shuttle service runs daily between 5 am and 11:30 pm.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SAT

Location

Guest Reviews

8.2
Based on 509 reviews
Cleanliness: 7.84
Service: 8.81
Location: 9.35
Room Quality: 7.3
Amenities: 7.83
Value for Money: 8.29
Food and Beverage: 7.34
Overall Experience: 8.81
T
Tanya couple us
1
2026-09-08 via Nuitee
L
Linda couple us
5
2026-09-07 via Nuitee
K
Kaitlyn couple us
1
it was terrible .
Pros:

nothing

Cons:

they gave our room to somebody else lobby restroom was dirty they ruined our birthday trip

2026-09-07 via Nuitee
A
Ashley couple us
10
2026-09-07 via Nuitee
M
Marisela family_with_children us
7
Hotel is a bit run-down, but clean and the staff are nice and friendly.
Pros:

The staff was very friendly, the rooms were clean, and it was nice and cool in the room.

Cons:

There was a strong scent in the lobby area that was not pleasant. The hotel is a bit run-down.

2026-08-24 via Nuitee
G
Gamaliel couple us
5
2026-08-22 via Nuitee
S
Silvia family_with_children us
9
Pros:

It was very clean, the staff were super friendly!

Cons:

We stayed it handicapped rooms , which we didn’t mind it the fact that we couldn’t have a decent shower without the water getting super hot.

2026-08-18 via Nuitee
D
Dana solo_traveller mx
10
Pros:

Ubicación, instalaciones y servicio de transporte al aeropuerto

2026-08-11 via Nuitee
T
Tavares solo_traveller us
9
2026-08-08 via Nuitee
L
Levona couple us
5
Pros:

Good location

Cons:

There was what looked like mold on the ceiling. The sheets had black spots on them.

2026-08-03 via Nuitee
F
felicec864 Family
8
Very Positive Experience in Boutique-Style Hotel
Pros:

We just got back from San Antonio and spent four nights here with family. We found the hotel to be very comfortable, clean, hospitable and centrally located. Boutique style furnishings. Our king bed was super duper comfy-we slept like babies. Nice fitness center which we used and clean outdoor pool which we didn’t use. Nice toiletries, working A/C, hallways smelled great. Free coffee in the lobby. Nice bar-gathering area. The only glitch was one of the elevators was out of order for our entire stay. The other one was also unavailable one night but got fixed by the time we got back. The prices were super reasonable, too. Really nice breakfast-lunch place next door. Shuttle to airport (which we didn’t need). Felt very safe here. Maybe turn down the house music in the lobby a bit especially in the daytime. But overall, a very pleasant experience.

2026-07-20 via Tripadvisor
K
Kandise family_with_children us
7
Decent property, great location for a short stay.
Pros:

The location was awesome. Anything you need was on the same block. The lobby was definitely a vibe. Very modern and great place to lounge. Rooms are decent and clean.

Cons:

The dog relief area was full of sticker burs. The rooms are small. The shower was terrible. Water didn’t get hot and the water just leaked out on the floor. The shower door had no seal. It would have been nice to have a microwave in the room.

2026-07-20 via Nuitee
J
Jennifer solo_traveller us
9
2026-07-16 via Nuitee
E
Ethan couple us
9
2026-07-08 via Nuitee
P
Prenesha couple us
8
2026-07-07 via Nuitee
J
Jackie couple us
8
Enjoyed my stay
Pros:

Stayed here before and I liked the location which is why I chose it again. Beds are comfortable.

Cons:

Walls are a little thin and you can hear everything.

2026-06-29 via Nuitee
3
388calebf Solo travel
2
Reconsider your Hotel Selection
Pros:

Would not recommend staying here. It is in a good location but woke up to bed bug bites and a bug in my bed. Cannot believe I could not get clean sheets.

2026-06-20 via Tripadvisor
J
Julio Natal solo_traveller us
10
2026-06-14 via Nuitee
A
Amy couple us
2
There are better options with cleaner rooms! Would not recommend.
Pros:

The central location was good.

Cons:

Our room wasn’t clean & the shower had no hot water. While we were at the front desk asking ti be moved to another room, a guest came to tell them the handle to the shower came off in his hand. Our second room was better, but this location is in disrepair. Would not recommend.

2026-06-12 via Nuitee
D
Dominique couple us
1
Pros:

Got to the location after driving 3 hours and was told our reservation was canceled

2026-06-10 via Nuitee