Aloft San Antonio Airport

Hotels
•
Aloft
8.2 (461 reviews)
838 North West Loop 410 , San Antonio , us

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Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
No hot water
Limited parking

Categories

Cleanliness
7.84
Some reviews mention older property showing wear and cleanliness being an issue.
Service
8.81
Staff were described as friendly and helpful, though there were some issues with check-in.
Location
9.35
Multiple reviews praise the convenient location to shops and the airport.
Room Quality
7.3
Issues with hot water and lack of microwaves in rooms were reported.
Amenities
7.83
Lack of breakfast and limited parking mentioned as negatives.
Value for Money
8.29
Some customers felt overcharged but appreciated the stay otherwise.
Food and Beverage
7.34
Breakfast was not tried, but the absence of free breakfast was noted.
Overall Experience
8.81
Overall positive experiences, with significant room for improvement in service and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 11:19

Property Description

Convenient Location
Situated just a short 6-minute drive from San Antonio International Airport, Aloft San Antonio Airport offers a complimentary shuttle service and boasts an inviting outdoor pool.

Modern Amenities
Each room is equipped with a flat-screen cable TV, an in-room connectivity station, and essential tea/coffee-making facilities. Guests can also enjoy access to the hotel's lounge, fitness center, and the W xyz bar for a relaxing evening.

Nearby Attractions
With Northstar Mall only 2 minutes away and downtown San Antonio a mere 11 miles from the hotel, there's plenty to explore in the area. Don't forget to visit the Fort Sam Houston Army Base, just 13 miles away.

Book now for a delightful stay at Aloft San Antonio Airport!

Important information:

Please note: Guests must be at least 21 years old to check in.

The credit card used to book must be presented at time of check-in, along with matching photo ID.

The airport shuttle service runs daily between 5 am and 11:30 pm.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SAT

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 461 reviews
Cleanliness: 7.84
Service: 8.81
Location: 9.35
Room Quality: 7.3
Amenities: 7.83
Value for Money: 8.29
Food and Beverage: 7.34
Overall Experience: 8.81
M
maria • family_with_children • us
10
2026-01-21 • via Nuitee
A
Ashley • solo_traveller • us
8
2026-01-19 • via Nuitee
M
Marquita • couple • us
7
Location was good rooms needed carpet cleaned
Pros:

Location

Cons:

The room smelled stale like something old an the carpet seemed thick like the carpet needed to be cleaned an some one has a dog that barked about 2 hours non stop very irritating

2026-01-19 • via Nuitee
O
Omar • solo_traveller • us
10
Location and staff were acceptable
Pros:

Perfect

Cons:

Breakfast not available free

2026-01-19 • via Nuitee
D
David • extended_group • mx
7
Except for the robbery at the parking lot, our stay was fantastic.
Pros:

Everything at the room was nice and clean.

Cons:

During the night someone damaged the car lock, brote into and stole Card keys and keys.

2026-01-19 • via Nuitee
B
Britney • family_with_children • us
10
2026-01-19 • via Nuitee
T
Todd • couple • us
6
Pleasant - but bed wasn't not so pleasant.
Pros:

we did not partake in the breakfast.

Cons:

The bed and pillows were very uncomfortable. The pillow was very lumpy and didn't offer any support. I forgot to bring a pillow from home, which I will do next time. The bed offered no support for my back.

2026-01-19 • via Nuitee
H
Hillary • family_with_children • us
6
Cons:

The room needed some repairs.

2026-01-19 • via Nuitee
T
Terran • couple • us
10
2026-01-17 • via Nuitee
R
Reynaldo • couple • us
10
Staff wa friendly and location is nice
Pros:

Location

Cons:

Nothing

2026-01-13 • via Nuitee
K
Katherine • family_with_children • us
4
Cons:

The air conditioner was not working. Slept in hot room.

2026-01-08 • via Nuitee
G
Gulleymusic • Couples • Florida, New York
4
Count planes not Sheep
Pros:

You can count planes instead of sheep here!
Great it’s close to airport but this is SO close I not only hear the planes but feel the roar.
Love this decor all modern
Fridge but no microwave
Coffee in room
No free breakfast but lots of goodies to grab and go, after you buy of course!
Front desk girl on Jan 1st check out either had a hangover or is always grumpy, haven’t seen that attitude in a hotel in years!
You need your room key to go UP elevator but not down
You need your room key to keep all lights on in your room, good for conserving energy but we kept forgetting and looked for our key! lol

Games and table, billiards where 5am there were ppl playing! Of course they were young!
Free 24 hr shuttle brought us here but not sure I would return if I want a good nights sleep

2026-01-03 • via Tripadvisor
S
Sabrina • couple • de
10
2026-01-03 • via Nuitee
J
JackieTreehorn1965 • Family • Washington
6
Not horrible
Pros:

The hotel is shabby on the floors above the lobby. Crappy and poorly layed carpet, shoddy paint, gouges in walls, poor elevator security ie. none (no need for key swipe in a dodgy neighborhood), low end neighborhood which made me grateful for the security which they said they have for the parking lot. Calling this an "airport" is a stretch akin to calling Death Valley beach adjacent. Having stayed at a great Aloft in Austin the previous couple of nights this felt like a semi- spruced up former 8 Days Inn.
Plus stuff? Bartender helpful with starting fire in pit outside for us, good towels and responsive on extra pillows. The bed was comfortable and t.v. functioned well. When we settled in for the night the overall vibe was out of sight.

2025-12-30 • via Tripadvisor
E
Erin • solo_traveller • us
7
Pros:

Location

Cons:

Noisy hallway

2025-12-25 • via Nuitee
M
Michael • couple • us
1
Very unsatisfied
Pros:

There was no hot water..I asked the clerk and he said he reset it but I had no hot water.. then says there was nothing he could do because I booked it 3rd party.. so I was very unsatisfied with my stay there…

Cons:

That because I booked 3rd party I couldn’t do anything about no hot water

2025-12-25 • via Nuitee
A
Alan • solo_traveller • us
4
No good
Pros:

Ubicación del SAT airport

Cons:

No breakfast free

2025-12-23 • via Nuitee
J
Jose • couple • us
7
I do not appreciate being charged an additional 43 dollars for my stay. I did not use nor buy anything during my stay.
Pros:

The location to shops.

Cons:

Parking was very limited.

2025-12-22 • via Nuitee
D
Dominguez • extended_group • us
10
Cons:

i didnt like the bar some guys had way too many to drink and while me and my family were playing games one approched us and made us feel really uncomfortable

2025-12-20 • via Nuitee
A
Arethea • couple • us
10
Pros:

The place was great

Cons:

I didn’t like there was no microwave in the rooms

2025-12-18 • via Nuitee