Holiday Inn Express Hotel & Suites Brockville by IHG

Hotels
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Holiday Inn Express
8.1 (479 reviews)
7815 Kent Boulevard , Brockville , ca

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Cleanliness
Comfort
Breakfast
Spacious rooms
WiFi
Cons:
Bugs in the room
Noise from the highway
Low toilets
Limited breakfast options
Check-in delays

Categories

Cleanliness
7.68
The room was reported as clean, but presence of bugs noted.
Service
8.65
Generally positive, though there was a mention of a long check-in wait.
Location
8.69
Convenient location with easy access to restaurants.
Room Quality
7.64
Spacious but had noise issues from the highway and bugs.
Amenities
8.17
Pool was warm and breakfast was generally good.
Value for Money
8.13
Good overall value but some complaints about service and amenities.
Food and Beverage
7.68
Breakfast options were limited and not up to expectations.
Overall Experience
8.15
Overall enjoyed with some notable complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 20:26

Property Description

Convenient Location
Situated in downtown Brockville, Ontario, the hotel offers easy access to Highland Golf Course and nearby attractions like the Brockville Museum and Royal Alexandra Theatre.

Comfortable Accommodations
Each room at the Brockville Holiday Inn Express is thoughtfully designed with modern amenities including a flat-screen cable TV, free Wi-Fi, and a coffee maker. Guests can also enjoy a daily buffet breakfast and access to a work desk in every room.

Relaxing Amenities
Guests can unwind in the indoor pool, hot tub, and fitness centre, all available for free. Additionally, the hotel provides a business centre and complimentary on-site parking for added convenience.

Experience comfort and convenience at the Holiday Inn Express Hotel & Suites Brockville. Book your stay now!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please keep in mind the property is under renovation until April, we do have the availability and are working floor by floor.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YGK

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.1
Based on 479 reviews
Cleanliness: 7.68
Service: 8.65
Location: 8.69
Room Quality: 7.64
Amenities: 8.17
Value for Money: 8.13
Food and Beverage: 7.68
Overall Experience: 8.15
I
Isaac • family_with_children • sv
9
2026-03-13 • via Nuitee
G
Gregg • family_with_children • ca
1
A hotel that overbooks and gives rooms to the first people who arrive.
Pros:

I couldn’t stay there so I can’t say. The lady called a couple of other hotels to see if there were any opens which there weren’t.

Cons:

I drove 3 hours to this hotel for a hockey tournament and even though I had booked my room 2 months earlier the hotel overbooked the rooms and was full when I arrived. I told her I had a confirmed reservation through booking.com, but she said that didn’t matter and everyone has that. I didn’t get a call, nothing. I don’t know what to say.

2026-03-12 • via Nuitee
M
Melissa • couple • ca
9
I would go again
Pros:

It is very close to the highway, the King size bed was super comfy. Large screen TV the room was clean and the Breakfast was delicious!

Cons:

Was a bit loud being so close to the highway, once get used to it, it was fine.

2026-03-12 • via Nuitee
P
Patricia • couple • ky
9
2026-03-10 • via Nuitee
W
Wilson Alomba • family_with_children • ca
6
Minus the noise and the blocked drain of the shower, it would have been great.
Pros:

The room was too noisy, noise from the highway. The shower was blocked. After showering water stood in the tub and drained very gradually leaving the soap scum residue inside.

Cons:

My kids enjoyed the breakfast

2026-03-09 • via Nuitee
L
Lora • couple • ca
9
Pros:

Clean, great location, excellent staff, breakfast was great!

2026-03-08 • via Nuitee
C
Cynthia • extended_group • ca
10
Wonderful place to stay.
Pros:

Very comfortable beds, great breakfast, friendly staff.

Cons:

Bathroom had a panel off wall showing pipes and pink insulation that needs repair.

2026-03-08 • via Nuitee
M
Mike • couple • ca
1
2026-03-08 • via Nuitee
H
Heli • couple • ca
1
2026-03-02 • via Nuitee
R
Rainford • family_with_children • ca
10
Felt welcomed and had a comfortable and fun stay.
Pros:

Parking was easy and the hotel was right off the highway and near the arena.

Cons:

Nothing.

2026-03-02 • via Nuitee
D
Dwayne • couple • ca
8
Cons:

We enjoyed pretty much everything. Except for the bed it was to soft and hurt my back from sinking in and I only weigh 165lb . Other then that great room

2026-02-23 • via Nuitee
M
Mace • family_with_children • ca
10
2026-02-13 • via Nuitee
M
Marc • family_with_children • ca
8
2026-02-10 • via Nuitee
H
HIDALGO • couple • ca
8
Nice place..nice staff..good breakfast
Pros:

Clean and spacious room

Cons:

Not updated television

2026-01-28 • via Nuitee
S
Sangeetha • extended_group • ca
7
2026-01-28 • via Nuitee
K
Kevin • couple • ca
10
Very comfortable lovely stay
Pros:

Breakfast was excellent
The pool was very nice
Loved the very large bathroom
Very modern furinshing
The staff very nice accommodating and knowlegable

Cons:

The pool could have been warmer

2026-01-27 • via Nuitee
D
Dan • couple • ca
8
What we needed. No problems.
Pros:

Location was good.
Clean.

2026-01-26 • via Nuitee
C
Chuck • solo_traveller • ca
9
Good , quiet night
Pros:

Could have a few more healthy options

Location is good

Cons:

All good

2026-01-20 • via Nuitee
C
Chantal • couple • ca
7
2026-01-20 • via Nuitee
J
Jesse • family_with_children • ca
8
Would come back for another visit and stay there
2026-01-19 • via Nuitee