New Osaka Hotel

Hotels
7.6 (1920 reviews)
Yodogawa-ku Nishi-nakajima 5-14-10 , Osaka , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Fax/photocopying
Massage services
Chapel/shrine
Private check-in/check-out
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Proximity to station
Friendly staff
Clean and comfortable rooms
Good breakfast options
Cons:
Noise from outside and bathrooms
Hard beds
Issues with room amenities

Categories

Cleanliness
6.8
Some reviews mentioned cleanliness issues, particularly with bathrooms.
Service
8.26
Positive mentions about staff hospitality and helpfulness.
Location
8.3
Consistently praised for its proximity to Shin-Osaka Station.
Room Quality
7.76
Overall good quality, but some concerns about the beds being hard.
Amenities
7.29
Some convenience but noted issues with noise and cleanliness.
Value for Money
7.25
Generally seen as a good deal considering the location.
Food and Beverage
7.8
The breakfast options were positively received.
Overall Experience
7.36
Mixed reviews but overall a satisfactory stay with some concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:08

Property Description

Convenient Location

New Osaka Hotel is ideally situated just a 3-minute walk from JR Shin-Osaka Shinkansen Station's South Exit, providing easy access to transportation hubs and the city's attractions.

Comfortable Accommodation

The hotel's cozy rooms feature wooden flooring, light-colored interiors, air conditioning, and LCD TVs with video-on-demand. Guests can unwind in private bathrooms equipped with a shower, bathtub, and toilet.

Exceptional Services

Guests can enjoy amenities such as laundry facilities, massage services, and the convenient "Check In Advance Service." The 24-hour front desk offers luggage storage, ensuring a hassle-free stay.

Experience a delightful stay at New Osaka Hotel and book now to enjoy a blend of comfort and convenience during your travels.

Important information:

Please note, full payment is required upon arrival.

Guests who wish to send luggage to the property in advance are required to fill out the full name, confirmation number and check-in date on each item. Please note that cash on delivery is not accepted and refrigerated or frozen products cannot be stored. For more information, please contact the property directly.An accommodation tax per person, per night is not included in the price and must be paid at the property.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KIX

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.6
Based on 1920 reviews
Cleanliness: 6.8
Service: 8.26
Location: 8.3
Room Quality: 7.76
Amenities: 7.29
Value for Money: 7.25
Food and Beverage: 7.8
Overall Experience: 7.36
N
NAMI • family_with_children • jp
4
トイレの音がうるさい
Pros:

新大阪から近い、チェックアウトの後荷物を預かってくれる

Cons:

トイレの水の音がうるさい
夜中寝ている間も、違う部屋の水の音が絶えず聞こえて、眠れなかった

2026-05-09 • via Nuitee
M
MUKUL • solo_traveller • gb
10
2026-05-07 • via Nuitee
P
PAN • solo_traveller • jp
8
2026-05-07 • via Nuitee
E
Eric • family_with_children • us
10
Will do it again for sure!
Pros:

Everything! As did my entire family. Will book it again in the near future. 5 Star!!!

Cons:

Nothing that comes to mind!

2026-05-06 • via Nuitee
C
Carlos • solo_traveller • be
10
2026-05-05 • via Nuitee
H
haruto • couple • jp
8
2026-05-05 • via Nuitee
A
Ashok • solo_traveller • in
10
Pros:

ambience and location

Cons:

escalators to reach front reception area

2026-05-05 • via Nuitee
A
Andrei • solo_traveller • ie
10
2026-05-04 • via Nuitee
C
Carlos • solo_traveller • be
10
Pros:

Cómodo, accesible, personal amable. Lo recomiendo

Cons:

No hay nada malo que decir

2026-05-01 • via Nuitee
R
Robert • couple • ca
6
Thank you.
Pros:

Location.

Cons:

The room was too dark. We could not get the room to cool down. Would have been nice to have coffee in our room.

2026-05-01 • via Nuitee
M
Manoah-Jérémie • solo_traveller • fr
10
2026-04-30 • via Nuitee
R
Richard • solo_traveller • fr
8
2026-04-30 • via Nuitee
K
KATO • couple • jp
8
2026-04-30 • via Nuitee
E
Eric • solo_traveller • fr
9
Pros:

Reactive and helpful staff.
Good location

Cons:

Small rooms

2026-04-29 • via Nuitee
F
Fumiko • solo_traveller • jp
9
Pros:

設備は古いですが綺麗に掃除されていますし、受け付けも清掃の方も親切でとても感じが良いです。使い捨てのスリッパは2泊めも使うつとりで捨てなかったのですが、新しい物が用意されていました。御堂筋線の出口から直ぐでコンビニも近くにあります。

Cons:

ロビーが2階にあり、下りのエスカレーターがありません。エレベーターで駐車場側から回れば良いのかもしれませんが。

2026-04-26 • via Nuitee
I
Ivano • couple • fr
7
2026-04-25 • via Nuitee
K
kano • solo_traveller • jp
10
2026-04-25 • via Nuitee
K
Karimata • solo_traveller • jp
6
2026-04-25 • via Nuitee
• extended_group • jp
10
2026-04-25 • via Nuitee
F
FUJIKO • extended_group • jp
8
また機会があれば利用したいです。
Pros:

駅から近い、宿泊料金より高級感がある、スタッフが丁寧で、説明がわかりやすいなどです。

Cons:

朝食のビュッフェを利用しました。熱い方が美味しいだろうと思うものが少し冷めていたのが残念でした。部屋の鏡の上部にでもライトがあれば明るくメイク出来たかな、と思いますが。

2026-04-24 • via Nuitee