The White Horse Hotel, Romsey, Hampshire - The Coaching Inn Group

Hotels
9.2 (1332 reviews)
Market Place , Romsey , gb

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Non-smoking throughout
Concierge service
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Cons:
Parking was a problem
Some minor issues with cleanliness

Categories

Cleanliness
9.26
Room was clean and comfortable.
Service
9.73
Staff were very friendly and attentive without being intrusive.
Location
9.77
Perfect location, close to various attractions.
Room Quality
9.22
Lovely rooms that exceeded expectations.
Amenities
8.25
Good amenities, though parking was an issue.
Value for Money
8.71
Good value for the quality of service and facilities.
Food and Beverage
9.26
Breakfast was excellent with plenty of choice.
Overall Experience
9.43
A delightful stay with many positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:00

Property Description

Historic Charm and Modern Comforts

Located in the heart of Romsey, The White Horse is a 14th-century boutique hotel just steps away from Romsey Abbey. Behind its Georgian facade lies a Grade II listed building with uniquely styled rooms, some retaining original period features. All rooms are equipped with modern amenities like flat-screen TVs and free Wi-Fi.

Award-Winning Dining Experience

Indulge in a culinary journey at the hotel's Brasserie, offering a delightful mix of traditional and modern dishes. Enjoy your meal with views of the courtyard and choose from a selection of real ales, wines, and whiskies at the bar.

Explore Nature and Local Attractions

Only a short drive from the picturesque New Forest, The White Horse is the perfect base for nature lovers. Additionally, guests can enjoy fishing at the nearby River Test or explore Romsey's charming boutique shops and restaurants.

Book now to experience a blend of history, luxury, and culinary delights at The White Horse.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SOU

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children up to and including 15 years old stay for £35 per person per stay when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 1332 reviews
Cleanliness: 9.26
Service: 9.73
Location: 9.77
Room Quality: 9.22
Amenities: 8.25
Value for Money: 8.71
Food and Beverage: 9.26
Overall Experience: 9.43
J
Jackie extended_group gb
10
Very pleasant and would love to stay again
Pros:

Excellent breakfast with plenty of choice. Hotel very centrally located. Staff very helpful and friendly

Cons:

A car park for the hotel would have been good but we didn’t have to walk far and the charge was very reasonable

2026-04-16 via Nuitee
N
Nina extended_group gb
8
2026-04-15 via Nuitee
G
gerard solo_traveller gb
9
Pros:

My room was great

2026-04-14 via Nuitee
A
Ashley extended_group gb
8
Read the above comment
Pros:

Good location

Cons:

We had a problem with the night manager on Saturday night we came home she told us the bar was closed and it was before 11 o’clock and then I told her that we were residents and she said that that we could have 1 more drink and that was it.😡😡😡 we have stayed at the White Horse on many occasions and never had this problem before I’m 79 and all the other people are in there 70s and we are not trouble makers and noisy . Zero rating for the night manager.😡😡😡😡😡

2026-04-12 via Nuitee
J
Jake family_with_children gb
10
Great hotel. Great staff.
Pros:

Lovely hotel. Great room. Friendly staff. Accommodated mother in laws mobility scooter. Went above and beyond. Bar staff was very helpful regarding a Japanese Whisky.

Cons:

Nothing. All top notch.

2026-04-09 via Nuitee
I
Ian Hetherington solo_traveller gb
7
Cons:

Car parking information from reception was in-correct

2026-04-08 via Nuitee
A
Alan family_with_children gb
9
2026-04-06 via Nuitee
A
Anja solo_traveller ch
7
Ein wunderbares Osterwochenende mit viel Charme und Gemütlichkeit
Pros:

Sehr gemütliche und stimmige Einrichtung, das Gebäude hat einen sehr besonderen Charme.

Cons:

Etwas weiche Matratzen.

2026-04-06 via Nuitee
A
Andre couple gb
10
Really nice, recommended and dog friendly
Pros:

It was great

Cons:

Nothing

2026-04-05 via Nuitee
J
Jemma family_with_children gb
9
2026-04-05 via Nuitee
C
Colin extended_group gb
6
Pros:

Liked the friendly staff, and facilities, and location. The lunch was good,

Cons:

The breakfast was a rip off, £17 for a very small cooked breakfast, not value for money. Also, the beer was very expensive, 0ver £7 a pint.
The toilet in my room kept running with water, the valve inside is sticking and I had problems getting the flow of water to stop running.

2026-04-02 via Nuitee
V
Victor solo_traveller gb
10
2026-04-02 via Nuitee
J
JUDITH solo_traveller gb
10
Lovely hotel in a great location.
Pros:

Lovely hotel in a great location. Excellent breakfast.

2026-03-31 via Nuitee
G
Gillian couple gb
8
2026-03-31 via Nuitee
C
Chris couple gb
10
Great location for restaurants and bars
Pros:

Excellent location and staff very friendly
We will definitely stay here again

2026-03-30 via Nuitee
K
Kim solo_traveller gb
10
2026-03-29 via Nuitee
N
Nick solo_traveller gb
10
Would recommend
Pros:

Everything!

Cons:

Liked it all.

2026-03-29 via Nuitee
M
miranda couple gb
7
Lovely hotel in a great location, but staff could have been a lot more considerate and responsive.
Pros:

Breakfast was excellent, staff were friendly,location was great.

Cons:

The window wouldn’t open in our room, and there was no ventilation in the bathroom.The room consequently smelt quite stale, and a bit ‘boozy’. There was only 1 towel provided, though we did ring for another one, and only 1 bottle of water.There was no lift, and the receptionist didn’t offer to get someone to help with our luggage up 2 flights of stairs, and being a bit older with bad knees this wasn’t appreciated.
Generally there was a lack of care and consideration.

2026-03-29 via Nuitee
S
SIMON couple gb
10
As enjoyable as ever.
Pros:

Our 6th visit to this hotel. Say no more!

Cons:

Nobody on the reception desk when we arrived.

2026-03-26 via Nuitee
D
Daniel family_with_children gb
9
2026-03-24 via Nuitee