The White Horse Hotel, Romsey, Hampshire - The Coaching Inn Group

Hotels
9.2 (1469 reviews)
Market Place , Romsey , gb

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Business center
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Cons:
Parking was a problem
Some minor issues with cleanliness

Categories

Cleanliness
9.26
Room was clean and comfortable.
Service
9.73
Staff were very friendly and attentive without being intrusive.
Location
9.77
Perfect location, close to various attractions.
Room Quality
9.22
Lovely rooms that exceeded expectations.
Amenities
8.25
Good amenities, though parking was an issue.
Value for Money
8.71
Good value for the quality of service and facilities.
Food and Beverage
9.26
Breakfast was excellent with plenty of choice.
Overall Experience
9.43
A delightful stay with many positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:00

Property Description

Historic Charm and Modern Comforts

Located in the heart of Romsey, The White Horse is a 14th-century boutique hotel just steps away from Romsey Abbey. Behind its Georgian facade lies a Grade II listed building with uniquely styled rooms, some retaining original period features. All rooms are equipped with modern amenities like flat-screen TVs and free Wi-Fi.

Award-Winning Dining Experience

Indulge in a culinary journey at the hotel's Brasserie, offering a delightful mix of traditional and modern dishes. Enjoy your meal with views of the courtyard and choose from a selection of real ales, wines, and whiskies at the bar.

Explore Nature and Local Attractions

Only a short drive from the picturesque New Forest, The White Horse is the perfect base for nature lovers. Additionally, guests can enjoy fishing at the nearby River Test or explore Romsey's charming boutique shops and restaurants.

Book now to experience a blend of history, luxury, and culinary delights at The White Horse.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SOU

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children up to and including 15 years old stay for £35 per person per stay when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 1469 reviews
Cleanliness: 9.26
Service: 9.73
Location: 9.77
Room Quality: 9.22
Amenities: 8.25
Value for Money: 8.71
Food and Beverage: 9.26
Overall Experience: 9.43
S
Stephen couple au
10
Would highly recommend for location, room and helpful staff.
Pros:

Spacious clean room right in the centre of town.

2026-07-17 via Nuitee
T
Tony solo_traveller gb
10
Pros:

Fabulous staff always helpful and friendly.
Accommodation superb well equipped with all you could need for a very comfortable stay.
Dinner again superb the head chef is a brilliant inventive chef producing food of the highest quality.

Cons:

Not a thing.

2026-07-17 via Nuitee
C
Colin solo_traveller gb
10
Pros:

Comfortable and well-furnished room with air con
Friendly staff. Ample and varied breakfast. Excellent location.

Cons:

Not a problem for me, but there is no lift and there were steep stairs in my split-level room. Guests should perhaps be forewarned about this.

2026-07-16 via Nuitee
S
Shek solo_traveller gb
8
2026-07-14 via Nuitee
R
R. Silve solo_traveller es
8
Beautiful but boiling hot during heatwave
Pros:

Beautiful old cosy hotel in the heart of Romsay. Nice comfy rooms but NO A/C.
Patio with wonderful plants and lovely atmosphere.

Cons:

The heat wave in a room with blocked windows and no air conditioner. Please unblock the windows! And buy electric mobile
a/c systems. The 3 rooms were 30°C, and this is the 3rd heatwave of the season, you need to find a solution.

2026-07-13 via Nuitee
N
nicola solo_traveller ca
10
Delightful county hotel. Staff exceptional, spotlessly clean and comfortable, great location in heart of town. Highly re
Pros:

Great location
Very helpful, friendly staff
Comfortable and very clean
Liked the art work and old inn aesthetic.

Cons:

My room was a little small.

2026-07-12 via Nuitee
J
Jessica solo_traveller de
10
Lovely stay with friendly staff
Pros:

The staff were exceptionally friendly. We were travelling with our 5 months old son and they were really helpful with adjusting things to our needs. Room was clean. It's location right in town center was lovely and it wasn't loud at all.

Cons:

We were travelling during the heatwave and rooms do get quite warm. They did provide us with fans which was good.

2026-07-09 via Nuitee
F
Franziska solo_traveller us
8
Cozy place but not perfect
Pros:

Very cosy but a bit outdated.
Good breakfast and very nice staff!

Cons:

Misses some cleaning in the bathroom.
No aircon, fan only.
Quite noisy from the street.

2026-07-06 via Nuitee
A
Azfida couple my
8
2026-07-04 via Nuitee
K
Karen couple gb
10
2026-07-03 via Nuitee
B
Belinda couple gb
7
Decent for what we needed but the air con needs improving.
Pros:

Well located. Excellent bar and terrace. Quiet. Well appointed.

Cons:

The air con in 402 was ineffective so had to use the fan in addition. We didn’t eat there but it looked inviting.

2026-07-02 via Nuitee
P
Patrick couple gb
9
2026-07-02 via Nuitee
L
Luke couple gb
8
2026-07-02 via Nuitee
S
stevedU2442TS Couples
10
Truly Outstanding - The White Horse Hotel, Romsey
Pros:

Outstanding in every which way. My fiancee and I cannot speak highly enough about the White Horse Hotel.

Our room was immaculate, the service superb and the staff at all levels, probably the friendliest and most helpful we have ever encountered. Nothing seemed to be too much trouble for them, which made our stay all the more enjoyable. So nice to have local staff who clearly enjoyed discussing and promoting the area.

We dined in both the restaraunt and the bar and in each instance the food was excellent. The full English breakfast is probably the best we have had for quite a while - well proportioned and perfectly cooked.

We have absolutely no hesitation in throughly recommending The White Horse and would like to take this opportunity to congratulate the Management and Staff on providing such a welcoming and well run hotel.

We will be back!

Steve Dakyns and Tracey Lenton

2026-07-01 via Tripadvisor
T
T224IIjonathanh Couples
10
Great stay
Pros:

Very nice hotel and great staff. We had a fabulous one nights stay which included breakfast which was also very nice. Would highly recommend.

2026-06-30 via Tripadvisor
T
Trudie couple gb
8
Left tired as such a hot room.
Pros:

Lovely location and well presented.

Cons:

No air con in my room only a fan very hot and uncomfortable.

2026-06-30 via Nuitee
M
Maarten solo_traveller nl
9
Pros:

Locatie vriendelijkheid en stijl

Cons:

Geen airco

2026-06-30 via Nuitee
J
Janet couple gb
9
2026-06-29 via Nuitee
A
Angela couple gb
8
Pros:

Clean and comfortable, check in staff were very helpful and swapped us to a room with a bath when we requested one. The patio area was lovely and the live music on Friday evening was a lovely touch

Cons:

The wait at breakfast both for hot drinks and the cooked portion was very long

2026-06-28 via Nuitee
T
Tina solo_traveller gb
10
2026-06-26 via Nuitee