The White Horse Hotel, Romsey, Hampshire - The Coaching Inn Group

Hotels
9.2 (1509 reviews)
Market Place , Romsey , gb

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Business center
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Cons:
Parking was a problem
Some minor issues with cleanliness

Categories

Cleanliness
9.26
Room was clean and comfortable.
Service
9.73
Staff were very friendly and attentive without being intrusive.
Location
9.77
Perfect location, close to various attractions.
Room Quality
9.22
Lovely rooms that exceeded expectations.
Amenities
8.25
Good amenities, though parking was an issue.
Value for Money
8.71
Good value for the quality of service and facilities.
Food and Beverage
9.26
Breakfast was excellent with plenty of choice.
Overall Experience
9.43
A delightful stay with many positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:00

Property Description

Historic Charm and Modern Comforts

Located in the heart of Romsey, The White Horse is a 14th-century boutique hotel just steps away from Romsey Abbey. Behind its Georgian facade lies a Grade II listed building with uniquely styled rooms, some retaining original period features. All rooms are equipped with modern amenities like flat-screen TVs and free Wi-Fi.

Award-Winning Dining Experience

Indulge in a culinary journey at the hotel's Brasserie, offering a delightful mix of traditional and modern dishes. Enjoy your meal with views of the courtyard and choose from a selection of real ales, wines, and whiskies at the bar.

Explore Nature and Local Attractions

Only a short drive from the picturesque New Forest, The White Horse is the perfect base for nature lovers. Additionally, guests can enjoy fishing at the nearby River Test or explore Romsey's charming boutique shops and restaurants.

Book now to experience a blend of history, luxury, and culinary delights at The White Horse.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SOU

Location

Guest Reviews

9.2
Based on 1509 reviews
Cleanliness: 9.26
Service: 9.73
Location: 9.77
Room Quality: 9.22
Amenities: 8.25
Value for Money: 8.71
Food and Beverage: 9.26
Overall Experience: 9.43
K
Karen solo_traveller au
10
Beautiful Georgian charm and a delicious breakfast
Pros:

The breakfast experience was exceptional. Big welcome from the staff. Best coffee I’d had during the whole of my 1 month stay in UK. Delicious breakfast cooked exactly as I’d asked. I was tea impressed

Cons:

Pre arrival information about the location of the nearest long stay parking would have been helpful. I was given the information when I rang the contact number but would have been good to have it before I arrived in Romsey. Also, I was a bit confused about where the main entrance was. A sign on the door facing the street would be useful.

2026-08-26 via Nuitee
A
Anonymous solo_traveller gb
10
2026-08-26 via Nuitee
S
Sean family_with_children gb
9
Perfect location for a base, on site restaurant serves nice food
Pros:

Amazing old property

Cons:

Being picky the shower room was slightly on small side

2026-08-25 via Nuitee
R
Rob couple gb
9
Lovely old building, lots of original features and spotlessly clean
Pros:

Perfectly placed in the middle of town, beautifully building and very well kept.

Cons:

Nothing

2026-08-24 via Nuitee
S
Sophie family_with_children fr
4
Chambre très décevante dans un hôtel historique.
Pros:

La situation géographie que l'hôtel et la proximité du parking.

Cons:

La taille de la chambre étriquée, l'absence de vue, la fenêtre bloquée en position ouverte et la saleté extérieure. La salle de bain sans fenêtre,située six ou sept marches en -dessous de la chambre et son sol glissant.

2026-08-24 via Nuitee
F
Fowler solo_traveller gb
8
Pros:

The room was clean and spacious.

Cons:

There were a couple of fixtures that were broken. Drawer handles missing, shower door handle was broken and a lamp wouldn't work.

2026-08-24 via Nuitee
K
Karen couple gb
8
2026-08-22 via Nuitee
L
Lynne couple gb
10
Really lovely stay , room was perfect , spacious and clean
Pros:

Loved the old building, very central

Cons:

Nothing

2026-08-21 via Nuitee
C
Christopher solo_traveller gb
9
Pros:

Very centrally located with friendly staff.

2026-08-21 via Nuitee
C
Cynthia solo_traveller gb
10
Lovely old hotel with great food
Pros:

Lovely old hotel
Evening meal was superb

Cons:

Having to find parking but wasn't difficult

2026-08-20 via Nuitee
J
Joshua couple gb
6
Pros:

It was a great location and friendly service

Cons:

The room was boiling! Now I know it had two fans in, and the windows were slightly ajar. But even so, maybe adjusting the windows a bit so we could have more air flow. Ruined our experience as we couldn’t sleep well at all as it was so hot. I do understand it’s a heatwave so I sympathise with the fact there is only so much you can do. On the other hand, knowing it is so hot, it would have made sense for there to be a mini fridge with at least some cold refreshments so the bottles of water provided weren’t warm. I’m assuming you could of provided fresh water that was cold but I think for £130 this isn’t something you should be expected to ask for, the service could have been better in terms of offering something like this as I’m sure the whole team knew how hot it was. Sad because I’ve always enjoyed staying here, but I may consider other places next time.

2026-08-18 via Nuitee
N
Neville solo_traveller gb
10
2026-08-18 via Nuitee
E
ELIOT solo_traveller gb
8
Nice stay, though avoid mid summer perhaps
Pros:

A very nice stay. Lovely staff and a beautiful venue and location. The main feature was definitely the setting and the staff. Both are fab. The room set up with fan on and classical music playing is a nice touch.

Cons:

The hot water pipes that run under the bathroom create an unintended heated floor, they also heat up the cold water pipe, which is likely not ideal for legionada, I don't believe they have been properly insulated and lagged. The shower door was slightly broken and the head does not adjust well. The windows don't fully open and there was no air con which when combined with the always on hot water heating make the room quite uncomfortable in summer. The bathroom ventilation feels limited and extractor fan could use being more powerful or efficient. It felt like the room was in need of renovation for summer living and that the prior work in the bathroom was done with a limited budget or very limited time available.

2026-08-15 via Nuitee
C
Christine solo_traveller gb
7
The staff were really helpful and cheerful. I definitely don’t feel that the room was not worth the £160 per night that
Pros:

It was convenient for the wedding we were attending at the church.

Cons:

No lift and no parking. No electric sockets at bedside. Uneven flooring. My husband and I are 84 and 83 with balance and walking problems.

2026-08-13 via Nuitee
K
Karen couple gb
9
Very friendly staff, excellency food and a very comfortable bed
Pros:

The breakfast was excellent

Cons:

Nothing

2026-08-10 via Nuitee
J
Judith couple gb
10
Pros:

Very clean, comfortable, great location, friendly staff

2026-08-09 via Nuitee
P
Peter solo_traveller gb
8
Pros:

The central location, the outside dining area, the friendly staff. Food good but more variety would be appreciated. Romsey is a fascinating little town, a wheel chair friendly heritage trail.

Cons:

Difficult finding parking. Provide the post code for the car park, not just the hotel.

2026-08-08 via Nuitee
J
Janet solo_traveller gb
10
Pros:

A comfortable and relaxing room, with good decor. The little duck in the bathroom is a quirky touch which makes you smile

2026-08-07 via Nuitee
G
Geoffrey solo_traveller gb
8
2026-08-05 via Nuitee
S
Stephanie family_with_children gb
10
Great stay
Pros:

Very easy check in. The hotel is in a lovely location. We stayed in the loft room. The room was very spacious and had a well thought out layout. Bathroom was lovely and modern, room and bathroom were both very clean. Room had aircon too which was ideal for the hot weather. We had full English breakfast the next morning which was very tasty. Overall such a great stay would definitely recommend.

Cons:

Downside was no direct parking however there was a carpark only a short walk away, which wasnt a problem at all. Nothing we didn't like about the hotel.

2026-08-03 via Nuitee