The White Horse Hotel, Romsey, Hampshire - The Coaching Inn Group

Hotels
9.2 (1446 reviews)
Market Place , Romsey , gb

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Business center
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Cons:
Parking was a problem
Some minor issues with cleanliness

Categories

Cleanliness
9.26
Room was clean and comfortable.
Service
9.73
Staff were very friendly and attentive without being intrusive.
Location
9.77
Perfect location, close to various attractions.
Room Quality
9.22
Lovely rooms that exceeded expectations.
Amenities
8.25
Good amenities, though parking was an issue.
Value for Money
8.71
Good value for the quality of service and facilities.
Food and Beverage
9.26
Breakfast was excellent with plenty of choice.
Overall Experience
9.43
A delightful stay with many positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:00

Property Description

Historic Charm and Modern Comforts

Located in the heart of Romsey, The White Horse is a 14th-century boutique hotel just steps away from Romsey Abbey. Behind its Georgian facade lies a Grade II listed building with uniquely styled rooms, some retaining original period features. All rooms are equipped with modern amenities like flat-screen TVs and free Wi-Fi.

Award-Winning Dining Experience

Indulge in a culinary journey at the hotel's Brasserie, offering a delightful mix of traditional and modern dishes. Enjoy your meal with views of the courtyard and choose from a selection of real ales, wines, and whiskies at the bar.

Explore Nature and Local Attractions

Only a short drive from the picturesque New Forest, The White Horse is the perfect base for nature lovers. Additionally, guests can enjoy fishing at the nearby River Test or explore Romsey's charming boutique shops and restaurants.

Book now to experience a blend of history, luxury, and culinary delights at The White Horse.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SOU

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children up to and including 15 years old stay for £35 per person per stay when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 1446 reviews
Cleanliness: 9.26
Service: 9.73
Location: 9.77
Room Quality: 9.22
Amenities: 8.25
Value for Money: 8.71
Food and Beverage: 9.26
Overall Experience: 9.43
T
Tina • solo_traveller • gb
10
2026-06-26 • via Nuitee
A
AD • solo_traveller • gb
9
Delightful hotel
Pros:

Centrally located hotel of character and charm. Room was comfortable and clean with several nice touches such as a coffee machine and quality toiletries. Air conditioning was very welcome.

2026-06-25 • via Nuitee
K
Kevin • couple • gb
10
Brilliant just brilliant
Pros:

Amazing staff and exceptional room

Cons:

Nothing

2026-06-24 • via Nuitee
S
Stephen • solo_traveller • gb
10
2026-06-24 • via Nuitee
S
Susan • couple • za
10
Wish we could have stayed longer!!
Pros:

Loved the location in this idyllic village. Central and so very comfortable. Bonus to have a balcony.

Cons:

For longer stays a little fridge would be ideal.

2026-06-24 • via Nuitee
F
franziska • solo_traveller • ch
9
2026-06-24 • via Nuitee
C
Clare • family_with_children • gb
9
Lovely, comfortable and a staff member who saved the day. Thanks
Pros:

A massive thank you to Abby who found my wedding ring.

Cons:

A little flexibility on check out time. I got stuck in traffic and those 10 minutes meant I would have been able to get my ring and carry all the cases down. My 66 y/o mum had to carry them and wasn’t offered any help, after asking for 10 minutes.

2026-06-24 • via Nuitee
M
Miriam • couple • de
8
Super Ambiente, hervorragender Komfort, freundliches Personal
Pros:

Außergewöhnliche Location 🤩 Historisches Ambiente mit dem Komfort der heutigen Zeit ausgestattet. Was mir immer wichtig ist, ein gepflegtes und ansprechendes Bad, dieser Anspruch wurde hier ebenfalls absolut erfüllt sowie der super zuvorkommende Service und das super freundliche Personal rundeten den kurzen Aufenthalt ab.

Cons:

Bei der aktuellen Hitzewelle mit Tagestemperaturen größer 30 Grad war das Dachgeschoss Zimmer zwar mit einem Tischventilator ausgestattet, dieser konnte jedoch die komplette Nacht nicht für eine wirkliche Abkühlung sorgen. Die hier hinterlegten Bilder des Hotels stimmen absolut überein.

2026-06-23 • via Nuitee
M
martin • solo_traveller • gb
8
Nice central hotel, friendly staff. No on-site parking
Pros:

Location, room comfort, excellent shower. Staff were welcoming even tough i arrived late into the evening. Also very nice breakfast at a fair price.

Cons:

No on site parking was a bit of a drag. But the car park recommended by the staff was a 4 min drive and a 2min walk back through the alleyway. And it was dirt cheap.

2026-06-23 • via Nuitee
S
Stephanie • couple • gb
8
Good value for money, excellent breakfast
Pros:

Great location in the centre of Romsey. Room decor was as expected, the room was clean and the bed was comfortable. Excellent breakfast, good choice on both the buffet and breakfast menu (cooked to order) staff were friendly.

Cons:

The room was very hot, fan was provided but still hot, shame no A/C. All 4 pillows were lumpy/tired- well used, hotel needs to invest in some new ones.
We sat outside and had lunch, which was ok - we went to our room to get ready for an evening out, from our room you could see the table that we sat at for lunch and it was a long time before our plates/glasses were cleared.

2026-06-22 • via Nuitee
J
Jan Willem • solo_traveller • nl
3
Niet voor, niet wat ze zeggen te zijn.
Pros:

Locatie, het ligt op een mooie plek, goede uitvalsbasis basis

Cons:

De kamer. Het bed was helemaal doorgelegen. De douche lekte, de sproeier spoot het water alle kanten op. De badkamer stonk naar een weeiige lucht. De handdoeken ruiken sterk naar chloor, de gordijnen kunnen niet dicht en er staat een ventilator ik de toch al kleine kamer.. licht op de badkamer deed maar een lamp....al.met al slecht onderhouden hotel, nodig toe aan een make over...dit was totaal niet wat wij van een 4 sterren hotel zouden verwachten. Ons verblijf na 1 nacht afgebroken.

Restaurant; de kip is op, kan, maar er wordt geen alternatief geboden (kies maar iets anders van de kaart) en bij het ontbijt geen lactose vrije yoghurt of melk, vraag dan niet na allergieën als je geen alternatief hebt.

2026-06-22 • via Nuitee
C
Carolyn • solo_traveller • gb
8
2026-06-22 • via Nuitee
L
Lux • family_with_children • gb
10
Recommended.
Pros:

A pleasure to stay here at a distinctive hotel. Well located in Romsey, the staff were friendly and proactive in addressing a potential noise issue; the building has charm; the dinner food was relatively simple but good quality, both child and adult meals; and there are some good cafes nearby for breakfast. We'd stay again.

Cons:

Nothing, really.

2026-06-21 • via Nuitee
K
Kim • extended_group • gb
9
Beautiful period building in a gorgeous town. The staff are superb. So helpful and caring. We loved it!
Pros:

What a wonderful find! Beautiful period hotel with the most helpful and accommodating staff. We loved our stay here and will definitely come back.

Cons:

Nothing we didn’t like. Even when we had an emergency with a water pipe bursting, the staff could not have been more kind and helpful.

2026-06-21 • via Nuitee
D
Daren • couple • gb
9
Great as always
Pros:

So clean, breakfast was lovely, nice rooms

2026-06-20 • via Nuitee
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Christopher • solo_traveller • gb
10
Enjoyed our stay overlooked the cleanliness
Pros:

Central location in a lovely town

Cons:

No car park. Small room slightly dusty

2026-06-20 • via Nuitee
J
Jillian • solo_traveller • gb
10
Fantastic place to stay
Pros:

Beautifully laid out historic hotel with charming features and so comfortable in every area. The room was well appointed with every comfort in mind.

Cons:

There was nothing I didn’t like

2026-06-19 • via Nuitee
M
Mike • extended_group • gb
9
Will definitely return!
Pros:

Location was fine. Staff were great - accommodating and friendly. I felt the bacon was slightly overcooked (hard) but otherwise was excellent.

Cons:

For me, the pillows were "overstuffed" - I wanted a thinner and softer one. Otherwise room was excellent. Lots of stairs though, but nice to have a view over the courtyard. Chiming clock in the night was a nuisance.

2026-06-19 • via Nuitee
R
Roger • solo_traveller • gb
9
I enjoyed it
Pros:

Easy yo order , proffessional polite staff .

Cons:

The Bed , I may be mistaken as I often am . But the bed head needs a couple of books under each leg , I felt my head end was lower :-) . Might have been thd beer , or a very old building being a bit wonky . Not z big deal anx no complaint . But pls check it is level .

2026-06-18 • via Nuitee
B
Ben • family_with_children • gb
10
2026-06-18 • via Nuitee