Citizen Hotel

Hotels
7.2 (579 reviews)
960, Juhu Tara Road , Mumbai , in

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Fax/photocopying
Car hire
Currency exchange
Concierge service
See all facilities

Review Highlights

Pros:
Great location
Positive food experiences
Friendly staff
Cons:
Small rooms
Incompetent service
Poor Wi-Fi

Categories

Cleanliness
6.53
Cleanliness was mentioned positively, but overall conditions described suggest some areas need improvement.
Service
7.8
Service was generally appreciated, but there were instances of untrained staff which impacted satisfaction.
Location
8.54
Multiple reviews highlight the great location near the beach as a significant positive.
Room Quality
6.99
Some reviews noted small and old rooms, affecting the positive sentiment.
Amenities
7.02
Amenities were not frequently mentioned but some positive notes on food were noted. Wi-Fi needs improvement.
Value for Money
5.98
Discussions about high prices relative to the hotel standard suggest poor value for money.
Food and Beverage
7.53
Food was positively highlighted in several reviews, but improvements were suggested for breakfast quality.
Overall Experience
7.2
Overall experiences were mixed, with some guests content while others faced issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:16

Property Description

Stunning Beachfront Location
Directly situated on the popular Juhu Beach, Citizen Hotel Mumbai offers breathtaking views of the Arabian Sea, including mesmerising sunrise and sunset vistas.

Comfortable and Convenient Accommodation
All air-conditioned rooms at Citizen Hotel feature sea views and are equipped with a TV, sofa, and tea/coffee making facilities. En suite bathrooms with showers and 24-hour room service ensure a comfortable stay.

Convenient Amenities and Services
The hotel is a short drive from the airport and railway stations, offering free parking and easy access to transportation. Guests can also benefit from car rentals, day trip arrangements, a business centre, laundry services, and a 24-hour front desk.

Book now to experience a delightful stay at Citizen Hotel Mumbai with delectable dining options and impeccable service.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.2
Based on 579 reviews
Cleanliness: 6.53
Service: 7.8
Location: 8.54
Room Quality: 6.99
Amenities: 7.02
Value for Money: 5.98
Food and Beverage: 7.53
Overall Experience: 7.2
C
Chittrawatie • extended_group • nl
8
Pros:

Alles

2026-03-13 • via Nuitee
B
Brian Due • family_with_children • dk
7
2026-03-11 • via Nuitee
S
Shanku • solo_traveller • in
6
Pros:

Location

Cons:

Charge me Rs 100 + GST for a bisleri 1 litre water bottle

2026-03-09 • via Nuitee
S
Shah • solo_traveller • in
8
2026-03-02 • via Nuitee
J
Jaymin • family_with_children • gb
7
Pros:

Location was superb

Cons:

Some work which they was doing but they changed my room which was a back dated. Other wise good

2026-03-01 • via Nuitee
S
subodh • couple • in
8
2026-02-26 • via Nuitee
S
Silvia • family_with_children • it
7
Rumoroso
Pros:

Pedonale gentilissimo e disponibile

Cons:

Camera molto piccola e soprattutto molto rumorosa
Le finestre non si potevano aprire ma in compenso non attutivano i rumori esterni e gli aerei che iniziano i voli alle 5 del mattino

2026-02-26 • via Nuitee
D
Dinkar • extended_group • gb
6
Shower door not closing properly
Pros:

Location

Cons:

To compact

2026-02-26 • via Nuitee
M
Mukesh • solo_traveller • in
10
Great stay and friendly staff
Pros:

Great location

Cons:

Smaller rooms and need upgrading with shower room and better lighting in the rooms
Require more plugs to charge your devices etc

2026-02-24 • via Nuitee
M
Mukesh • couple • gb
3
Poor
Pros:

We moved room and still there were problems. The bathroom did not have exhaust/extractor fan, bathroom seemed up and the shower leaked water everywhere, health and safety issues.

2026-02-22 • via Nuitee
E
Erica • couple • it
6
2026-02-14 • via Nuitee
S
Shashikant • family_with_children • gb
8
2026-02-12 • via Nuitee
B
Barbara • family_with_children • th
9
Pros:

Świetna lokalizacja tuż przy plaży, widok z pokoju choć na bok, to na palmy i na morze, świetne indyjskie śniadanie ze wspaniałym widokiem.

2026-01-30 • via Nuitee
D
Darshan • solo_traveller • in
8
2026-01-29 • via Nuitee
D
David • family_with_children • gb
9
Cons:

Construction noise ( piling) from new development site next to Hotel.

2026-01-28 • via Nuitee
A
Avinash • couple • gb
8
Pros:

Location

2026-01-25 • via Nuitee
B
Bipin • family_with_children • gb
10
Pros:

Everything no comment see view

2026-01-22 • via Nuitee
R
Ramprakash • couple • mu
8
Pros:

Nice

2026-01-20 • via Nuitee
T
Trevor • family_with_children • au
7
Tolerable
Pros:

Breakfast basic, but tolerable. Staff good. Very very disappointed to see the horrible state juju beach has turned into. Being Indians, who visit India occasionally, this beach is a total disappointment. Dirty dirty dirty. Wake up India for goodness sake.

Cons:

Beach beach beach as stated above

2026-01-20 • via Nuitee
S
SANJOY KUMAR • family_with_children • in
8
Will come back
Pros:

Food is really good and the staffs in the restaurant are very caring.

Cons:

Bath room

2026-01-19 • via Nuitee