Hotel Granvia Okayama

Hotels
8.7 (2478 reviews)
Kita-ku Ekimotocho 1-5 , Okayama , jp

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Convenient location
Helpful staff
Good breakfast
Cons:
Room cleanliness issues
Room size too small
High costs for amenities

Categories

Cleanliness
8.09
Significant cleanliness issues reported, including dirty dishes left from previous guests.
Service
9.56
Staff were extremely helpful and responsive, particularly in assisting with lost luggage.
Location
9.6
Highly convenient location next to JR Okayama Station with easy access to various amenities.
Room Quality
8.05
Rooms described as small, dated, and stuffy with some complaints about air conditioning.
Amenities
8.58
Basic amenities provided, though some rooms lacked sufficient outlets and were not modern.
Value for Money
7.54
Perceived as poor value due to high prices for room quality and size.
Food and Beverage
9.09
Breakfast praised; however, specific dinner options had complaints regarding odor.
Overall Experience
9.06
Mixed reviews balance out, overall experience rated positively, especially for location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:41

Property Description

Convenient Location
Directly connected to JR Okayama Station, Granvia Okayama offers easy access for travelers. A short 15-minute train ride to Kurashiki makes exploring the area a breeze.

Luxurious Amenities
Indulge in the hotel's indoor pool and sauna, perfect for relaxation. Enjoy stunning 19th-floor views while dining at the on-site restaurants. Stay connected with complimentary WiFi and wired internet in every room.

Culinary Delights
Experience a variety of cuisines at the hotel's restaurants. From French cuisine with panoramic views to traditional Japanese dishes and even Chinese specialties, there's something for every palate.

Book your stay at Granvia Okayama now to enjoy a seamless blend of convenience, luxury, and culinary excellence.

Important information:

Renovation work of the 15th floor of the facility will be carried out from 9am to 6pm from 11th May, 2026 to 30th Sep, 2026. During this period, guests may experience some noise.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OKJ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 1300 per day.

Location

Guest Reviews

8.7
Based on 2478 reviews
Cleanliness: 8.09
Service: 9.56
Location: 9.6
Room Quality: 8.05
Amenities: 8.58
Value for Money: 7.54
Food and Beverage: 9.09
Overall Experience: 9.06
W
Wei Ting • solo_traveller • tw
10
2026-05-30 • via Nuitee
U
Umair • couple • au
3
Convenience of station access undermineded by the terrible smell of the place
Pros:

The location and professionalism of the staff

Cons:

The entire place smelt old and dusty, from the moment I entered the lobby I could smell it. The room was not any better smelling.

2026-05-30 • via Nuitee
P
Por • couple • th
7
Pros:

Good location.

2026-05-29 • via Nuitee
T
Takashi • couple • jp
10
2026-05-29 • via Nuitee
P
Por • couple • th
9
We impress the breakfast and if we come to Okayama we would love to stay here again and again.
Pros:

Near places and within reach of all activities we want.

Cons:

Our room is good but a bit far to floor elevator for old couple.

2026-05-29 • via Nuitee
S
Sarah • couple • gb
7
2026-05-28 • via Nuitee
J
Julia • extended_group • tw
9
Pros:

3人住宿，空間不小，5/22住宿的比5/26的更好，
離車站直通，往後面的AEON步行也不遠，飯店服務人員很專業，代收包裹，叫車去機場都服務的很好

Cons:

本想給滿分的，5/26的住宿的浴衣領口上有污點，所以扣了一份的

2026-05-28 • via Nuitee
J
Jeannie • solo_traveller • us
10
Pros:

Location

2026-05-28 • via Nuitee
B
Bruce • extended_group • us
9
2026-05-27 • via Nuitee
Y
yamadera • solo_traveller • jp
5
2026-05-26 • via Nuitee
P
Peishuo • family_with_children • tw
9
在岡山車站旁邊，交通便利，車站2樓能直通飯店，房間很乾淨、採光好。
Pros:

早餐選擇多樣，還不錯，餐廳位於高樓層，視野很好。

2026-05-26 • via Nuitee
T
TandTSwitzerland • Family • Zurich
8
Great location
Pros:

The location of the hotel is really good. You can walk directly from the train station to the hotel. Friendly staff, they have limited knowledge of English but try their best to give a good service.

Rooms: I highly recommend to book the highest category. Those rooms are large and have a lit of amenities. They also have access to the lounge.

Small pool, good for a morning swim.

Japanese restaurant was ok.

Overall a good choice if you take the train.

2026-05-25 • via Tripadvisor
R
Ronald • couple • us
9
Location to train station.
Pros:

Location was great for Shinkansen travel.

Cons:

Nothing really.

2026-05-25 • via Nuitee
例：Taro • couple • jp
9
Pros:

ロケーションが良かった。

Cons:

特になし

2026-05-25 • via Nuitee
Y
Yumi • couple • jp
10
ベリーグッド
Pros:

駅直結で利便性良く
アメニティ充実でさすがグランヴィア！

2026-05-24 • via Nuitee
Y
YEN CHUN • family_with_children • tw
10
Pros:

出車站就可到飯店, 早餐好吃, 飯店人員很親切, 房間浴室很乾淨, 家庭住客首選.

Cons:

這間飯店太難挑出缺點了, 可能是價格偏貴?

2026-05-24 • via Nuitee
S
Sylvie • extended_group • ca
9
Pros:

L'emplacement est très stratégique. Se situe à quelques minutes de la gare de train. Ce qui est très pratique pour notre excursion . La chambre était spacieuse. Le rapport qualité prix excellent.

2026-05-24 • via Nuitee
J
Julia • extended_group • tw
8
Pros:

地點好、三人床空間不小、乾淨舒適

2026-05-23 • via Nuitee
R
Ralph • family_with_children • ca
8
2026-05-21 • via Nuitee
K
Kathi • couple • au
10
A great place to see a beautiful city
Pros:

The staff, location & extras were exceptional

2026-05-21 • via Nuitee