Hotel Granvia Okayama

Hotels
8.7 (2564 reviews)
Kita-ku Ekimotocho 1-5 , Okayama , jp
+81 86-234-7000

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Heating
Lift / Elevator
See all facilities

Review Highlights

Pros:
Convenient location
Helpful staff
Good breakfast
Cons:
Room cleanliness issues
Room size too small
High costs for amenities

Categories

Cleanliness
8.09
Significant cleanliness issues reported, including dirty dishes left from previous guests.
Service
9.56
Staff were extremely helpful and responsive, particularly in assisting with lost luggage.
Location
9.6
Highly convenient location next to JR Okayama Station with easy access to various amenities.
Room Quality
8.05
Rooms described as small, dated, and stuffy with some complaints about air conditioning.
Amenities
8.58
Basic amenities provided, though some rooms lacked sufficient outlets and were not modern.
Value for Money
7.54
Perceived as poor value due to high prices for room quality and size.
Food and Beverage
9.09
Breakfast praised; however, specific dinner options had complaints regarding odor.
Overall Experience
9.06
Mixed reviews balance out, overall experience rated positively, especially for location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:41

Property Description

Convenient Location
Directly connected to JR Okayama Station, Granvia Okayama offers easy access for travelers. A short 15-minute train ride to Kurashiki makes exploring the area a breeze.

Luxurious Amenities
Indulge in the hotel's indoor pool and sauna, perfect for relaxation. Enjoy stunning 19th-floor views while dining at the on-site restaurants. Stay connected with complimentary WiFi and wired internet in every room.

Culinary Delights
Experience a variety of cuisines at the hotel's restaurants. From French cuisine with panoramic views to traditional Japanese dishes and even Chinese specialties, there's something for every palate.

Book your stay at Granvia Okayama now to enjoy a seamless blend of convenience, luxury, and culinary excellence.

Important information:

Renovation work of the 15th floor of the facility will be carried out from 9am to 6pm from 11th May, 2026 to 30th Sep, 2026. During this period, guests may experience some noise.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OKJ

Location

Guest Reviews

8.7
Based on 2564 reviews
Cleanliness: 8.09
Service: 9.56
Location: 9.6
Room Quality: 8.05
Amenities: 8.58
Value for Money: 7.54
Food and Beverage: 9.09
Overall Experience: 9.06
P
Pei-Lin • family_with_children • tw
8
2026-07-25 • via Nuitee
W
WanTing • couple • tw
10
前台員工很親切，地點超讚
Pros:

這次因為颱風影響班機延後需要多住一天，但是又剛好遇上週末訂房很滿，飯店員工很努力幫我們找房間

Cons:

這次旅程前後幾晚分別住了不同的房間，一樣都是17平方公尺標準雙人床的房間，房間配置大大影響住起來的舒適度

2026-07-25 • via Nuitee
C
Chao-Wei • couple • tw
10
2026-07-24 • via Nuitee
Y
yiwei • solo_traveller • cn
10
Pros:

地理位置 交通太方便了

2026-07-24 • via Nuitee
F
Fendi • extended_group • tw
8
2026-07-24 • via Nuitee
T
Tsuiwen • couple • tw
8
Pros:

位置與空間

Cons:

插座太少也不好用

2026-07-22 • via Nuitee
J
Julien • solo_traveller • fr
9
2026-07-21 • via Nuitee
道子 • family_with_children • jp
10
2026-07-21 • via Nuitee
I
IKUYO • solo_traveller • jp
10
快適！
Pros:

綺麗！親切！いつも感謝しております！

Cons:

なし

2026-07-20 • via Nuitee
H
Hsuanyu • family_with_children • tw
9
整體來說還滿好的。
Pros:

位置極佳，從車站的商場有通道可以直接走到飯店的2樓。房間空間滿大的，29寸行李箱整個打開都不是問題。

Cons:

沒有提供小包裝的備品（化妝棉、卸妝油、洗面乳、乳液）。

2026-07-20 • via Nuitee
つよし • solo_traveller • jp
7
2026-07-19 • via Nuitee
S
Suratat • solo_traveller • th
7
Close
Pros:

Location

Cons:

Price

2026-07-19 • via Nuitee
C
Ching Yu • family_with_children • tw
10
2026-07-17 • via Nuitee
H
Hiroko • family_with_children • us
10
2026-07-17 • via Nuitee
Y
YUTAN • couple • tw
10
2026-07-16 • via Nuitee
M
MARI • couple • jp
10
現実逃避
Pros:

前もって予約して頂き、全て対応して頂き、いつもの様に、快適でした。

Cons:

入浴剤を入れて、ゆっくりさせて頂いたのですが、次の日、お風呂にお湯を入れますと、前日の入浴剤のラメが浮かんでたので、念入りにお掃除して頂ければと思いました。

2026-07-13 • via Nuitee
S
suguru • family_with_children • jp
8
2026-07-12 • via Nuitee
S
Sing Jie • family_with_children • tw
10
2026-07-12 • via Nuitee
S
Stanisław • couple • pl
1
A 4-star hotel in name only - milk-flavored coffee, a bed like a prison cell, a pillow that reeked of stale cigarettes,
Pros:

Absolutely nothing! High price definitely not 4 star hotel

Cons:

Where do I start - honestly, everything. In more detail: Hotel Granvia Okayama doesn’t match a 4-star European hotel by even 1%. We checked in and immediately went for a coffee - the latte tasted like milk. Just milk. But that wasn’t even the worst part.
We’d booked a “better” room on the 16th floor, and it was so tiny we couldn’t even fully unpack our suitcases. Then came the real low point: the night. The bed was a nightmare - I’d expect that kind of bed in a prison, not a hotel. Concrete-hard. Maybe they were going for a “contemporary art piece” concept with it, who knows. And the pillow - the pillow smelled like it had spent years in a smoking room where someone eventually opened a window and hoped for the best. Truly disgusting.

The day before checkout, we asked reception if they could collect our suitcases from the room the next morning (we had five, so not a small ask). Naturally, no one showed up, and we had to call down ourselves to remind them - they’d simply forgotten.

To sum up: this hotel is nowhere near 4-star European standards. Honestly, I’d put it on par with an Ibis.

2026-07-11 • via Nuitee
A
asuka • couple • jp
10
最高でした！
Pros:

お風呂が広くて、桃のバスソルトがとても良かったです。朝食もメインのメニューが選べてお腹を満たせました。

2026-07-10 • via Nuitee