Hotel Granvia Okayama

Hotels
8.7 (2264 reviews)
Kita-ku Ekimotocho 1-5 , Okayama , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
Ironing service
See all facilities

Review Highlights

Pros:
Convenient location
Helpful staff
Good breakfast
Cons:
Room cleanliness issues
Room size too small
High costs for amenities

Categories

Cleanliness
8.09
Significant cleanliness issues reported, including dirty dishes left from previous guests.
Service
9.56
Staff were extremely helpful and responsive, particularly in assisting with lost luggage.
Location
9.6
Highly convenient location next to JR Okayama Station with easy access to various amenities.
Room Quality
8.05
Rooms described as small, dated, and stuffy with some complaints about air conditioning.
Amenities
8.58
Basic amenities provided, though some rooms lacked sufficient outlets and were not modern.
Value for Money
7.54
Perceived as poor value due to high prices for room quality and size.
Food and Beverage
9.09
Breakfast praised; however, specific dinner options had complaints regarding odor.
Overall Experience
9.06
Mixed reviews balance out, overall experience rated positively, especially for location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:41

Property Description

Convenient Location
Directly connected to JR Okayama Station, Granvia Okayama offers easy access for travelers. A short 15-minute train ride to Kurashiki makes exploring the area a breeze.

Luxurious Amenities
Indulge in the hotel's indoor pool and sauna, perfect for relaxation. Enjoy stunning 19th-floor views while dining at the on-site restaurants. Stay connected with complimentary WiFi and wired internet in every room.

Culinary Delights
Experience a variety of cuisines at the hotel's restaurants. From French cuisine with panoramic views to traditional Japanese dishes and even Chinese specialties, there's something for every palate.

Book your stay at Granvia Okayama now to enjoy a seamless blend of convenience, luxury, and culinary excellence.

Important information:

Use of the fitness center and/or pool requires an additional fee.
These facilities are closed on the 3rd Monday of each month.

Renovation work of the 16th floor of the facility will be carried out from 9am to 6pm from 17th Dec, 2025 to 19th Apr, 2026. During this period, guests may experience some noise.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OKJ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 1300 per day.

Location

Guest Reviews

8.7
Based on 2264 reviews
Cleanliness: 8.09
Service: 9.56
Location: 9.6
Room Quality: 8.05
Amenities: 8.58
Value for Money: 7.54
Food and Beverage: 9.09
Overall Experience: 9.06
B
Bryenda • couple • ch
10
2026-03-06 • via Nuitee
T
TAKAHASHI • couple • jp
8
最高
Pros:

歯ブラシ、シーツなど備品が使いやすく気持ちよかったです

Cons:

特になし

2026-03-06 • via Nuitee
H
Hidemi • couple • jp
8
快適な宿泊でした。
Pros:

駅近くで、綺麗で過ごしやすかったです。

2026-03-05 • via Nuitee
W
Wai Hoong • family_with_children • au
10
2026-03-05 • via Nuitee
K
Kazuki • couple • jp
10
最高
Pros:

部屋がきれい
対応が丁寧

Cons:

特にない

2026-03-05 • via Nuitee
M
Maggie • extended_group • tw
9
2026-03-04 • via Nuitee
J
jonathan • family_with_children • ca
6
Cons:

Both Booking website and the hotel gave misleading information about the hotel's swimming pool. Apparently, there's a cost involved.
The mattress is very hard.

2026-03-04 • via Nuitee
國吉 • couple • jp
10
快適そのもの
Pros:

朝食盛りだくさんのメニュー

2026-03-04 • via Nuitee
沈 • solo_traveller • tw
10
2026-03-03 • via Nuitee
H
hyunjung • solo_traveller • kr
10
2026-03-03 • via Nuitee
S
schippers • couple • au
10
Pros:

Very lovely hotel. Kind staff. Nice coffee in the room. Excellent location.

Cons:

I didn't like having to pay extra to use the pool, so I didn't use it.
Usually the pool is free for hotel guests.

2026-03-01 • via Nuitee
H
Han-Chien • couple • tw
10
Pros:

離火車站真的好近！餐廳很多，交通方便，生活機能很棒很方便！加濕器超有效，整個旅程真的很美好！

2026-03-01 • via Nuitee
김은정 • couple • kr
8
2026-02-28 • via Nuitee
W
Wai Yan Cynthia • family_with_children • hk
9
整體滿意
Pros:

地點方便

Cons:

三人房面積細小

2026-02-28 • via Nuitee
S
SAWAKO • couple • jp
9
スタッフの対応よく便利で快適で満足です
Pros:

綺麗に掃除されていて快適

Cons:

洗面台の蛇口の根本がグラグラしていて、水を出す時気を使った

2026-02-27 • via Nuitee
M
MIEKO • couple • jp
10
古さをスタッフの良さがカバーするくらい良かった
Pros:

スタッフの方が全て良かった

Cons:

部屋が古い

2026-02-26 • via Nuitee
内田 • couple • jp
9
2026-02-26 • via Nuitee
Y
YUJI • couple • jp
10
Pros:

駅から直結なので雨でも濡れなかった

Cons:

特になし

2026-02-26 • via Nuitee
J
Jan • solo_traveller • se
5
I was very disappointed
Pros:

Nice location

Cons:

Little old, needs to be redone. The personal in the breakfast room was arrogant. I have diabetes and need special breakfast, I was not allowed to add it to the served Continental Breakfast they serve (full of sugar). They called security and we had to leave immediately.

2026-02-26 • via Nuitee
M
Miho • couple • jp
7
駅近で便利だった
Pros:

立地、スタッフの対応

Cons:

時期的に宿泊料金が高かった

2026-02-26 • via Nuitee