Suburban Studios South Bend

Hotels
2 (5 reviews)
52825 Indiana Route 933 N , South Bend , US
1-574-968-4737

listing image 1
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Pets allowed

Facilities

Fitness facilities
Free WiFi
24-hour front desk
Terrace
Elevator
Fitness facilities
Golfing nearby
Safe-deposit box at front desk
Smoke-free property
Tours/ticket assistance
See all facilities

Review Highlights

Cons:
Dirty rooms
Unpleasant odors
Poor customer service
Problematic location
Lack of quality amenities
No value for money

Categories

Cleanliness
1
Guest experiences point to severe cleanliness issues, including rooms being dirty and unpleasant odors.
Service
1
Service has been reported as extremely poor, with unavailability of staff and no assistance provided with issues.
Location
2
The presence of undesirable elements around the hotel suggests a problematic location.
Room Quality
1
Rooms are in a substandard condition, not meeting guest expectations.
Amenities
1
Negative feedback suggests a lack of quality amenities and a dissatisfactory environment.
Value for Money
1
Guests unanimously agree that the hotel does not provide value for the money, with services being poor or non-existent.
Food and Beverage
1
No positive comments regarding food and beverage, implying a lack of quality in this area or it not being a highlight of the experience.
Overall Experience
1
Guests consistently report a very negative overall experience, with no intention to recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2024-10-30 20:04

Property Description

Amenities
Enjoy our fitness center and terrace, along with complimentary wireless internet access. Take advantage of our tour/ticket assistance and vending machine.

Featured Amenities
We offer a 24-hour front desk, laundry facilities, and a safe deposit box. Free self-parking is available on-site for your convenience.

Guestrooms
Relax in one of our 117 guestrooms with kitchens, pillowtop beds, and flat-screen TVs. Stay connected with complimentary wired and wireless internet.

Ready to experience comfort and convenience at Suburban Studios South Bend? Book your stay now and explore the vibrant business district minutes away from popular attractions like University of Notre Dame and Notre Dame Stadium.

Important information:

* Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
* Only registered guests are allowed in the guestrooms.
* Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
* Contactless check-out is available.
* This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SBN

Property Policies

  • Pets

    Maximum number of pets per room 2

  • General

    Individually-wrapped food options are available for dinner

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Individually-wrapped food options are available for breakfast

See all policies

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

2
Based on 5 reviews
Cleanliness: 1
Service: 1
Location: 2
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
N
Nathan
2
Pros:

The staff was incredibly rude, they charge you for using there towels every day but don’t give you new towels every day. They advertise one rate on Expedia, and then once you reach the hotel they have all these fees which increase the price of the hotel stay by 10$ a night. I highly recommend you do not stay here. The price is not worth the trouble.

2024-09-27 • via Nuitee
W
Warren
2
Pros:

Me and my family traveled from Atlanta GA., only to be called 20 minutes before check-in and was told that they didn't have a room for us because they overbooked. Mind you we had fully paid for our room via Expedia and when asked what am I to do now? The rep replied, "I don't know what you're going to do--we don't have any rooms". We had to scramble to try and find a place to stay due to the events that were going on. We paid for our room several months ago. Never again will I waste my money or time on a business that doesn't care for their customer- Sorry not sorry. Mr. Graham

2024-07-24 • via Nuitee
A
Alan
2
Pros:

Kitchenette had no dishes, coffee maker, pots and pans. Nothing. It was an empty kitchen. No trash bags no soap to wash your hands. Lock on hotel room door was broken. Did not feel safe. Overall, cleanliness was terrible as well. I will never stay here again and recommend nobody else stay there ever

2024-07-23 • via Nuitee
R
Rhonda
2
Upset!
Pros:

WARNING!! DO NOT BOOK THIS!!
It is not a place you would want to stay or even can stay. It is more for long term rentals. We were told upon arriving via phone from entry , that there are no rooms for rent . Why is this still on hotels.com site?
I still have not received a refund .

2024-05-27 • via Nuitee
S
sheena • family_with_children
2
Pros:

this property is for the homeless, we booked for a hotel that were from out of town never again, so I had to scramble to find us a hotel and I found one, but we had to pay close to $500 just for a two day stay

2024-05-20 • via Nuitee