Pullman Shanghai Central

Hotels
•
Pullman Hotels and Resorts
8.6 (697 reviews)
15 Dapu Road , Shanghai , cn

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Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great service
Comfortable rooms
Friendly staff
Excellent location
Cons:
Rooms are a bit dated
Temperature control issues

Categories

Cleanliness
8.15
The hotel is generally clean, but there are mentions of dated conditions.
Service
9.15
Staff, especially Ben, was frequently mentioned as exceptionally helpful and friendly.
Location
9.15
Great location with easy access to metro stations and local attractions.
Room Quality
8.15
Rooms are comfortable but described as a bit dated in certain reviews.
Amenities
8.65
Amenities including the business lounge were positively highlighted by guests.
Value for Money
8.15
Some guests feel the hotel is a bit pricey for its condition but still considered good value overall.
Food and Beverage
8.65
Breakfast received positive mentions, contributing to overall satisfaction.
Overall Experience
8.75
Overall, guests enjoyed their stay and expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 19:08

Property Description

Spectacular City Views and Convenient Location
Pullman Shanghai Skyway offers stunning city skyline views and is conveniently located near major attractions and transportation hubs.

Luxurious Accommodation and Modern Amenities
Guests can enjoy luxuriously decorated rooms with floor-to-ceiling windows, modern interiors, and a range of amenities including TV, minibar, and en suite bathrooms with showers and bathtubs.

Dining Options and Event Spaces
Indulge in international buffets at Taste Garden, savor Cantonese cuisine at Si Yan Restaurant, or unwind at the executive lounge with panoramic city views. The hotel also offers 3 dining options and a spacious 3,000-square-meter event space for conferences and events.

Book your stay at Pullman Shanghai Skyway for a memorable and convenient experience.

Important information:

Guests are required to show a valid government-issued ID card or passport upon check-in.

Please be noted that an incidental deposit is required upon check-in. More information, please contact the property directly.

Guests are kindly required to present the same credit card used to guarantee your booking (both names must be the same) when checking in and making payment at the hotel.

According to Shanghai’s anti-smoking regulations, smoking is not allowed in the property's indoor areas.

As a part of the Accor sustainability commitment to preserving the environment as well as governmental regulations, our hotel will no longer provide single-use plastic amenities in our guest rooms. Please join us in our sustainability efforts with simple actions such as traveling with your personal reusable daily necessities. We are able to offer you selected personal items upon request by calling our Guest Service Center.

Taste Garden on B1F will be under renovation. From May 8, 2026 to June 20, 2026, the buffet dining location will be temporarily moved to the 3F Buffet Restaurant. Normal buffet service at Taste Garden on B1F is expected to resume from June 20, 2026. The garden area will be temporarily closed, while indoor dining will remain open as usual.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People 3 years old and over stay for CNY 260 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 697 reviews
Cleanliness: 8.15
Service: 9.15
Location: 9.15
Room Quality: 8.15
Amenities: 8.65
Value for Money: 8.15
Food and Beverage: 8.65
Overall Experience: 8.75
L
Luis Diego • solo_traveller • no
7
I would not go back
Pros:

It is clean and well kept. It is well polished.

Cons:

It feels dated. It does not give the modern feeling that you would expect -as part of your experience in the city- from Shanghai.

2026-05-06 • via Nuitee
A
AYAKO • couple • jp
7
2026-05-02 • via Nuitee
M
Mihaela • couple • ro
10
2026-05-01 • via Nuitee
วัชริศ • couple • th
8
2026-04-27 • via Nuitee
ธนกร • family_with_children • th
7
Cons:

Water pressure is weak. Water temperature is very difficult to control, not stable.

2026-04-22 • via Nuitee
J
John • family_with_children • us
10
Pros:

Great hotel, very clean and comfortable. Would recommend.

2026-04-14 • via Nuitee
S
Stephen • family_with_children • gb
10
Pros:

Multiple restaurants in this hotel, if you have deep pockets the have a restaurant on the 52nd floor were steaks is £200 a pop if you can afford it why not, the staff were amazing in this hotel we had traveled in from Nanjing via the train and my 8 year old had gone and left his phone on the train, this was a nightmare for us but the staff was very helpful calling the train company which luckily someone had handed in the phone and we was able to get it back.the room was great we stayed in one of the suites on the 12th floor breakfast and afternoon tea was included as well as use of the pool and gym. The restaurant on the lower level B1 was great the all the can eat Monday to Thursday couldn’t fault it.

Cons:

The only thing we had an issue with the AC unit not heating the room up other then this no issues and we would highly recommend this hotel

2026-04-13 • via Nuitee
P
Paul • couple • nz
4
2026-04-12 • via Nuitee
E
Ethan • solo_traveller • gb
9
2026-04-09 • via Nuitee
G
Glauco • solo_traveller • br
7
Ar condicionado não funciona
Cons:

O ar condicionado do quarto não funcionava, simplesmente por que eles não querem que funcione. Não era defeito, era o ar central limitado em uma temperatura quente para não gastarem energia. Tive que reclamar e então no ultimo dia me deram um upgrade de quarto, que em teoria tinha ar condicionado melhor.

Resumo: economizam no básico. Estão longe de um nível internacional de atendimento e conforto.

2026-04-06 • via Nuitee
S
Savilya • couple • kz
10
проживание отличное, большой номер брали делюкс, бассейн сауна все хорошо, но народу много там
Pros:

Завтраки очень разнообразные, очень большой выбор блюд, фреши, орешки выпечка ... все что душе угодно

Cons:

нет такого

2026-04-05 • via Nuitee
E
Eric • solo_traveller • de
10
2026-04-04 • via Nuitee
M
Michaela • couple • de
10
Es war einfach wunderbar
2026-03-30 • via Nuitee
J
John • couple • gb
8
Nearly superb - such a shame about the showers!
Pros:

The room was exceptional. Beautifully appointed, well furnished, fabulous bed.
Breakfast was excellent -the choice available and the quality were superb

Cons:

The shower was pathetic - so disappointing. Also the showers in the spa were equally disappointing- with worn floor mats,tired and grubby mosaic tiling. Such a sham when the rest of the place was so good.
Location rather disappointing- it’s not in the French concession as I thought it would be.

2026-03-26 • via Nuitee
V
Vyriella Cynthia • family_with_children • sg
5
For a brand like Pullman they could do better
Pros:

Room and bed is good size for 2 adults 1 child

Cons:

Wifi connection in the hotel is non-existent.
They went to on the central heater just because it was raining outside which makes the room so hot and it unbearable to sleep even when we off the heater

2026-03-20 • via Nuitee
H
Hakim • couple • de
9
Sehr entspannter und komfortabler Aufenthalt mit starkem Service und top Frühstück.
Pros:

Wir waren über Silvester dort und hatten eine richtig gute Zeit. Frühstück war überragend, große Auswahl und alles fresh. Zimmer groß, sauber und gemütlich, eher comfy als ultra modern, aber genau das hat den Vibe ausgemacht. Aussicht aus dem Zimmer auch top.
Wir hatten ein Executive Room mit Lounge Zugang, das hat den Aufenthalt nochmal aufgewertet. Bad ebenfalls nice ausgestattet mit Badewanne, perfekt zum runterkommen.
Grüße gehen raus an unseren Freund Ben mega nett und hat uns gute Empfehlungen gegeben 🫶🏽

Cons:

Gab nichts, was uns wirklich gestört hat.

2026-03-17 • via Nuitee
R
rodolfeduards • Business
10
thank you Ben for you assistance.
Pros:

PULLMAN PUDONG HOTEL. ALWAYS GREET AND HELP US.

2026-03-14 • via Tripadvisor
S
Szilard • couple • hu
9
2026-03-14 • via Nuitee
D
Daniel • solo_traveller • au
7
Not bad all round
Pros:

Ok

Cons:

Better coffee machine

2026-03-14 • via Nuitee
W
William • family_with_children • nl
10
Pros:

Good rooms, nice view, nice staff, enjoyed our stay

Cons:

Nothing

2026-03-13 • via Nuitee