Renaissance Atlanta Midtown Hotel

Robin in the restaurant was absolutely fantastic! Never had to ask for anything because Robin always anticipated what we were going to need! Robin is the definition of hospitality at its finest!

I stayed there for 5 days Buffett menu was remaining the same

Calm and hassle free
Enjoyed the stay food
Very friendly staff
I never felt like a foreigner

Bora was a great server at the hotel restaurant!

Excellent service, amazing atmosphere, wonderful views. Top tier experience. Bora was a wonderful server for my wife and I. Very attentive and helpful

We had a wonderful stay at the Renaissance Atlanta Midtown Hotel, and what truly made our experience exceptional was the incredible hospitality we received from the staff.

A very special thank you to Brent Juchson, Aaron, and Perry, who assisted us with valet parking and throughout our stay. They were always welcoming, helpful, professional, and genuinely kind. From the moment we arrived, they made us feel comfortable and taken care of. Their warmth and hospitality made us feel more like family than hotel guests.

I especially want to recognize Perry, who truly made our stay unforgettable. From the very beginning, Perry treated us like family. His kindness, warmth, and genuine hospitality went far beyond what we normally expect during a hotel stay. Every interaction with him felt sincere and personal, and he always made sure we were comfortable and taken care of.

Being away from home for an extended stay can sometimes feel overwhelming, but Perry had a way of making the Renaissance Atlanta Midtown feel like our home away from home. He remembered us, welcomed us with a smile, checked on us, and made us feel as though we were more than just guests passing through.

What stood out most was that his kindness never felt like simply part of his job—it felt genuine. Perry is one of those special people you remember long after a trip is over. Our family is incredibly grateful for the way he treated us, and he was truly one of the highlights of our stay.

Thank you, Perry, for making us feel so welcomed, cared for, and at home. You are an incredible example of what true hospitality should be.

We also want to recognize Robin at Rowdy Tiger. Robin was absolutely awesome! When we dined at the restaurant, Robin took such wonderful care of our family and made our meal even more enjoyable. The service was attentive, friendly, and genuinely welcoming.

Overall, we were extremely impressed with the cleanliness of the hotel, the quality of the service, and especially the hospitality of the staff. Everyone went above and beyond to make our stay comfortable and memorable. It is the people who can truly make a hotel experience special, and this team certainly did that for us.

Thank you for treating our family with so much kindness and care. We would gladly stay at the Renaissance Atlanta Midtown again and highly recommend it to others!

The hotel is beautiful and peaceful! It’s in house restaurant came highly recommended by my friend Glenda at GMc Advertising in New Orleans and we know food; she was right! Our server Robin was awesome and effervescent!
We have found our home away from home while visiting our man of Morehouse! 😍🙌🎉
Marriott never disappoints! 👏♥️🤍

The location

Yvonne was wonderful this morning! So nice to have a smiling friendly face while getting a great Latte to start the day!

Hotel was decent. Customer service in restaurant was awesome. Brandi took really good care of me and was very kind.

I love the morning crew at Rowdy Tiger. Yvonne and Robin always take amazing care of me. So helpful and friendly!

My partner and I booked this hotel for a one-night staycation from July 18–19. (Room1621)We were really looking forward to having a relaxing day away, and specifically chose the King Executive Suite with a whirlpool tub because we are both very active with tennis and working out. The whirlpool and other room amenities were a major reason we selected this property and upgraded to this particular room type.

Unfortunately, the stay got off to a disappointing start. When we arrived in our room, we immediately noticed an active leak coming from the fire sprinkler. Based on the staining on the floor beneath it, it appeared that this had been an ongoing issue rather than something that had just started.

John at the front desk was very kind and apologetic and genuinely seemed to be doing what he could to help. His initial solution was to try to move us to another comparable room, but we were asked to remain in our current room while maintenance came to inspect the leak. We waited approximately 45 minutes, which was a frustrating way to begin such a short, one-night staycation.

I asked whether we could simply be accommodated for the inconvenience, perhaps with Marriott Bonvoy points, and remain in the room rather than continue waiting. We eventually left to enjoy the hotel bar (which was great by the way) , and John later explained that another comparable suite was not yet available because the guest occupying it had not checked out. By this point, it was already around 6:00 PM. Since we had specifically booked the hotel for the suite and whirlpool amenities, downgrading to a standard room would have defeated much of the purpose of our stay. We ultimately agreed to remain in the original room, and John provided us with a drink ticket for the inconvenience.

Unfortunately, the bigger issue came later that evening. After we had been relaxing in the room, we noticed that the comforter/bedding had multiple dark, crusted marks on it. It was extremely upsetting to realize that we had already been lying on top of bedding that was visibly soiled. I contacted the front desk, and the bedding was eventually changed, but at that point we were understandably uncomfortable and disappointed.

What bothered me most was the lack of a meaningful response after the bedding issue. While the bedding was replaced, I did not feel there was much acknowledgment of how unacceptable it was for a guest to be checked into a suite with both an active maintenance issue and visibly dirty bedding.

I want to specifically recognize John at the front desk because he was helpful, apologetic, and tried to work with us regarding the initial room issue. He was not present when the bedding situation occurred, and I don’t want my overall disappointment with the stay to reflect negatively on the effort he made to assist us.

I frequently stay at Marriott properties, including Renaissance hotels, and this experience was well below the level of hospitality and room standards I have come to expect. We actually enjoyed the whirlpool and had hoped this property could become one of our regular staycation options, which makes the experience even more disappointing.

Considering the condition of the room, the time lost dealing with the leak, and especially the cleanliness issue with the bedding, I hope hotel management will review our stay and offer an appropriate resolution.

Bora was a great server kind and accommodating. We had a few things in common with our Florida travels. The breakfast was fresh and served with Excellence!

Bora was kind, attentive, and went out of his way to ensure we had a wonderful Dino by experience! The Old Fashions were amazing to include the chocolate torte.

Great location, friendly staff, look for Bora in the Rowdy Tiger, good food and drink options and very nice rooms. This is my third visit and I will stay again when next in Atlanta.

The view.

breakfast buffet was really good. fresh fruit was awesome. service was great. Bora and. Aden were super attentive. made sure my coffee was always filled & HOT. the grits were outstanding.

Amazing hotel and great service, especially the restaurant.

I would give Cristobal a 6 if I could. Very knowledgeable of crafted cocktails. Excellent customer service. We enjoyed our time.