SpringHill Suites by Marriott San Antonio Airport

Hotels
SpringHill Suites
8 (904 reviews)
514 NE Loop 410 , San Antonio , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Affordable rates
Cons:
Cleanliness issues
Poor breakfast quality
Need for maintenance

Categories

Cleanliness
7.25
Several guests mentioned issues with cleanliness, including dirty carpets and unclean rooms.
Service
8.75
Staff were frequently described as friendly, helpful, and accommodating.
Location
8.75
The location was praised for being close to the airport and convenient for various activities.
Room Quality
7.75
Some rooms were described as nice while others noted visible wear and tear.
Amenities
8.25
The pool and breakfast were positively highlighted, although there were some maintenance issues.
Value for Money
8.75
Many guests described their stay as affordable and worth the price.
Food and Beverage
6.25
Breakfast options were frequently criticized, with comments on quality and maintenance issues.
Overall Experience
8.25
Despite some issues, many guests expressed a generally positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:31

Property Description

Convenient Location and Complimentary Shuttle Service
Situated just 10 minutes away from the Alamo and downtown San Antonio, SpringHill Suites by Marriott San Antonio Airport offers the convenience of a free shuttle service to and from San Antonio International Airport.

Comfortable Suites with Modern Amenities
The hotel's suites feature a cozy sofa, iPod docking station, flat-screen TVs, microwave, and refrigerator, ensuring a comfortable stay for guests.

Facilities for Business and Leisure
Guests can take advantage of the fitness center, business center, and daily buffet breakfast during their stay at this San Antonio hotel, catering to both work and relaxation needs.

Experience the perfect blend of convenience and comfort at SpringHill Suites by Marriott San Antonio Airport. Book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SAT

Location

Guest Reviews

8
Based on 904 reviews
Cleanliness: 7.25
Service: 8.75
Location: 8.75
Room Quality: 7.75
Amenities: 8.25
Value for Money: 8.75
Food and Beverage: 6.25
Overall Experience: 8.25
T
Terrence solo_traveller us
9
2026-08-08 via Nuitee
D
Dale solo_traveller us
5
Too bright in the room to sleep
Pros:

Close to airport

Cons:

Bright flood lights kept us awake

2026-08-08 via Nuitee
H
Huerta solo_traveller us
3
I don’t recommend staying here. The cost is too high for the service provided.
Pros:

The front desk staff were friendly.

Cons:

There was no AC in the lobby/breakfast area/ first floor. There was no ice in the ice machine on the second floor. The door to our bathroom didn’t work so we had to put our suitcase against it so it wouldn’t open. We checked in on Sunday and they didn’t clean the rooms any day. By Tuesday we had the trash overflowing and when I asked about housekeeping I was told they were gone for the day. They informed me I could take out the trash and put it in the hall and someone would get it. I had to ask for about 7 trash bags and clean bedding. I took out the trash and changed the bedding and asked for toilet paper. There were seven of us staying in the suite but I was told we could only have one roll of toilet paper. Oh and the coffee machine in the room didn’t work either. The breakfast is also terrible with very few choices. The pool is rather small although nice for younger children. I wish the water didn’t look so murky because of the excess chlorine though.

2026-08-06 via Nuitee
J
Jeremy family_with_children us
8
Great staff. Very helpful and friendly.
Pros:

The pricing was great and the room was great

Cons:

Nothing. It was great

2026-08-06 via Nuitee
H
Hellen solo_traveller us
6
Pros:

Close to airport, had a shuttle

Cons:

Smell of bleach at front desk and the rooms had a funny smell. Saw a roach in the bathroom, no lotion in bathroom. The hallways were dirty, some dirty laundry in the hotel.

2026-08-06 via Nuitee
G
Geneva solo_traveller us
1
Pros:

Nothing we were turned away as soon as we walked they didn't even try to fix the situation or anything

Cons:

That we paid for a room and upon arrival we were told they didn't have any rooms and could t guarantee a full refund

2026-08-03 via Nuitee
D
Denis extended_group us
7
2026-08-02 via Nuitee
M
Maria solo_traveller us
3
Pros:

Breakfest

Cons:

Pool had very strong bleach smell , next day had bed bug bites

2026-08-02 via Nuitee
T
Theodore family_with_children us
3
I wouldn’t recommend staying.
Pros:

The staff was friendly.

Cons:

The cleanliness and general quality of the hotel. It’s not in very good shape. I have plenty of images. I found what appeared to be possibly blood stains in the elevator and a blood stain on my pillow.

2026-07-25 via Nuitee
Z
Zuri family_with_children us
4
2026-07-25 via Nuitee
M
Maria family_with_children us
7
Pros:

Overall, our stay was good. The staff were attentive every time we would ask for more towels or bed sheets.

Cons:

The room had a weird murky smell. I had to buy air fresheners. The lock in the shower and restroom was difficult to lock.

2026-07-23 via Nuitee
M
Miriam couple us
3
Old dirty hotel in marked disrepair
Pros:

The room was large with a high ceiling and the bed was comfortable

Cons:

This is an old hotel in disrepair. In the middle of the night a high pitched screeching was emanating from the toilet room. It sounded as if a water pipe noise??? I had to try to sleep will pillows over my ears. There was no body soap- the container was empty- in the tub. The room and furniture are old and dirty. The room has NOT been anywhere recently remodeled. The room was horribly overpriced for what we received

2026-07-22 via Nuitee
R
Ray solo_traveller us
5
2026-07-22 via Nuitee
M
Milagros extended_group us
6
Pros:

We didn’t sleep cause our room had the worst pillow ever.

2026-07-21 via Nuitee
P
Perlina solo_traveller mx
8
Pros:

Cerca del aeropuerto

Cons:

Nada

2026-07-21 via Nuitee
J
Joe extended_group us
7
2026-07-21 via Nuitee
K
Karina family_with_children us
8
It was a good stay, rooms were cleaned, enjoyed the breakfast staff sas nice.
Pros:

Close to the freeway and store

Cons:

Humidity in the hallway, indoor pool seemed dirty and strongly smell like bleach. Saw a roach on the last day.

2026-07-21 via Nuitee
R
Rudy solo_traveller us
1
DON'T WASTE YOUR MONEY
Pros:

FALSE ADVERTISEMENT. THE ROOMS ARE LITTLE THE RESTROOM IS TINY.If your a bigger person definitely don't rent this.The shower sucked.The breakfast was horrible, running watery eggs.No seasoning whatsoever. The sausage was horrible.Beds are stiff just find something else cuz this place wasn't it.

Cons:

Horrible...FALSE ADVERTISEMENT. THE ROOMS ARE LITTLE THE RESTROOM IS TINY.If your a bigger person definitely don't rent this.The shower sucked.The breakfast was horrible, running watery eggs.No seasoning whatsoever. The sausage was horrible.Beds are stiff just find something else cuz this place wasn't it.

2026-07-20 via Nuitee
D
Dieunie solo_traveller us
8
Cons:

Housekeeping kept trying to open door while I was in room without knocking

2026-07-16 via Nuitee
I
Intoy family_with_children us
6
2026-07-16 via Nuitee