Pomeroy Inn and Suites Chetwynd

Hotels
8.2 (167 reviews)
5200 North Access Road, PO Box 756 , Chetwynd , CA

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Helpful staff
Convenient location
Cons:
Dirty rooms
Uncomfortable beds

Categories

Cleanliness
7.01
Several comments indicated the room was dirty, with issues such as a sink that didn’t drain and lack of hand soap.
Service
9.48
Staff were consistently described as friendly, helpful, and polite, contributing positively to the overall experience.
Location
9.02
The hotel's location was noted as being very central, making it convenient for guests.
Room Quality
6.97
Some rooms were described as run down with uncomfortable beds, impacting the overall room quality.
Amenities
8
The hotel had some amenities like a pool, but other notable amenities (e.g., hot tub) were not functioning.
Value for Money
7.96
Considering the price point and the condition of the rooms, some guests felt disappointed.
Food and Beverage
8.71
Standard quality for this hotel tier.
Overall Experience
8.48
Despite some negatives, many guests appreciated the staff and location, balancing the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 03:12

Property Description

Indulge in Relaxation
Experience ultimate comfort at Pomeroy Inn and Suites with an indoor pool, waterslide, and hot tub for your enjoyment.

Convenience at Your Fingertips
Each guest room is equipped with full kitchen facilities, free Wi-Fi, cable TV, and a work desk.

Amenities Galore
Enjoy a daily breakfast, 24-hour reception, fitness centre, and guest launderette. Free parking is also available for your convenience.

Book your stay at Pomeroy Inn and Suites now to enjoy all these fantastic features and more!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YXJ

Location

Guest Reviews

8.2
Based on 167 reviews
Cleanliness: 7.01
Service: 9.48
Location: 9.02
Room Quality: 6.97
Amenities: 8
Value for Money: 7.96
Food and Beverage: 8.71
Overall Experience: 8.48
D
Dale • extended_group • ca
10
Pros:

Everything was good

Cons:

Could not find the hotel phone number directly and was a pain doing it through the internet

2026-10-09 • via Nuitee
F
F4-CB • couple • nl
5
Pommeroy
Pros:

Personeel

Cons:

Bed was iets te hard..
de afbeelding met croisants op de website komt absoluut niet overeen. was een reden om te boeken.

2026-10-07 • via Nuitee
B
Breault • solo_traveller • ca
10
Nicest hotel in town
Pros:

Very clean, helpful staff, lots of parking

Cons:

The pool was very cold

2026-09-19 • via Nuitee
J
Jodi • solo_traveller • ca
10
Lovely place, to rest our tired bodies
Pros:

Kind, friendly staff, room was clean, breakfast was fresh

2026-09-17 • via Nuitee
K
Krystal • family_with_children • ca
8
Pros:

Great breakfast with lots of options. Waterpark made the stay fun.

2026-08-30 • via Nuitee
J
Jacqueline • solo_traveller • ca
7
Disappointing that I was not offered something for a horrible bug in room ON THE BED experience
Pros:

excellent breakfast and great front of house staff

Cons:

Found a dead bug on my bed upon arrival - and killed two spiders within the first two minutes of my stay

2026-07-11 • via Nuitee
M
Mark • extended_group • ca
9
Nice hotel. I really appreciated the friendly staff.
Pros:

Very friendly staff. Nice hot breakfast.

Cons:

Bed was small. Queen sized beds would have been better in the triple room.

2026-07-04 • via Nuitee
N
Natalia • solo_traveller • ch
1
Commentaire qui n'a rien à voir avec l'hôtel car je n'y es jamais séjourné !
Pros:

j'aurais aimé profiter de l'hôtel mais je n'y est jamais séjournée.

Cons:

Qu'une personne pirate mon compte booking et voyage avec mes réductions éventuellement.

2026-06-30 • via Nuitee
S
Shana • extended_group • ca
9
Pros:

Clean, comfortable room. Great breakfast.

2026-06-23 • via Nuitee
C
Cynthia • solo_traveller • us
6
Pros:

The breakfast was nice. Our granddaughters love the pool.

Cons:

Going up the stairs it looked pretty grubby. Our door was extremely hard to open, not like the pool area what she just tapped and opened the door. I think it needs some work. It takes me at least 5 minutes to get in sometimes. The sofa in our room looked really dirty the size of our room was great

2026-06-14 • via Nuitee
J
Jennifer • family_with_children • ca
10
2026-06-11 • via Nuitee
S
Sandra • solo_traveller • th
10
Staff amazing, hotel rooms dated not clean enough.
Pros:

The staff are excellent. I was overjoyed to meet with Lee, Sheila, Cheryl, Shannon and Jenna. Wonderful staff. They make Pomeroy a 5* experience. Breakfast is amazing, the kitchen staff are incredible. I was truly taken care of like a VIP. Wonderful team at Pomeroy Chetwynd.

Cons:

The furniture, upholstery in the room was not clean enough. I believe the rooms are dated, carpets need replacing, chairs at counter are dirty and the televisions are useless, totally outdated, fuzzy reception and no smart tv options. Not good for the price I paid. Bathrooms and kitchen immaculate, bedsheets and towels spotless and fresh. The issue is dated carpets and of enough staff to tend to all the rooms. Huge disappointment was the hotel changing the coffee to Nescafé from Tim Hortons. I chose to buy my own Tim Hortons. It was definitely a downgrade.

2026-05-27 • via Nuitee
S
Steve • solo_traveller • id
9
2026-03-25 • via Nuitee
A
Andrea • family_with_children • ca
8
2026-02-13 • via Nuitee
R
Robert • solo_traveller • ca
9
Very nice.
2026-01-19 • via Nuitee
P
Patrick • solo_traveller • ca
8
2026-01-19 • via Nuitee
L
Leona • couple • ca
10
2025-11-12 • via Nuitee
R
Robert • extended_group • us
10
Enjoyable
Pros:

Staff were very helpful and polite!

2025-10-29 • via Nuitee
W
Winona
8
Pros:

Very nice staff

2025-10-09 • via Nuitee
H
Harley • partner
10
Pros:

Nice place. But they can try to shampoo the carpet in the stairwell.

2025-10-04 • via Nuitee