Oum Palace Hotel & Spa

Hotels
8.5 (1342 reviews)
12 Rue Kamal Mohamed , Casablanca , ma

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Breakfast quality

Categories

Cleanliness
7.64
Several reviews noted issues with cleanliness, such as a dirty bathroom and unclean room.
Service
9.11
Positive sentiments regarding staff assistance and helpfulness were frequent, especially from reception.
Location
9.15
Many reviews praised the hotel's convenient location near attractions and transport.
Room Quality
8.6
Rooms were generally described as comfortable and clean, though expectations varied.
Amenities
8.63
Standard amenities available, some reviews mentioned the absence of expected hotel services.
Value for Money
8.59
Described as a good deal if getting a good rate; expectations should be managed.
Food and Beverage
7.64
Reviews pointed out that the breakfast options were subpar and lacked variety.
Overall Experience
8.61
Overall satisfaction with the stay, considering location and service despite some negative points.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:51

Property Description

Luxurious Accommodation and Dining
The Oum Palace Hotel & Spa in Casablanca offers 4-star accommodation with individually decorated rooms and suites. Guests can enjoy traditional Moroccan cuisine at Volubilis Restaurant or opt for international dishes at Al Yacout Restaurant.

Relaxation and Wellness
Complete with a Hammam and sauna, the hotel's spa provides a tranquil escape for guests looking to unwind. Various relaxation and beauty treatments are also available, ensuring a rejuvenating stay.

Convenient Amenities
Located in the business district and near the Medina, the hotel offers free Wi-Fi and private parking, catering to both business and leisure travelers. Each room comes with satellite TV, a desk, and a private bathroom for utmost comfort.

Book your stay at Oum Palace Hotel & Spa for a delightful blend of luxury and convenience.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for € 20 per person per night when using an existing bed.
    People 12 years old and over stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 1342 reviews
Cleanliness: 7.64
Service: 9.11
Location: 9.15
Room Quality: 8.6
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 7.64
Overall Experience: 8.61
D
Diego • couple • it
1
2026-03-14 • via Nuitee
K
Kalam Abul • couple • ee
10
VERY NICE AND COMFORTABLE TO STAY HERE
Pros:

The location, ISMAEL was very helpful and nice person as a receptionist.

Cons:

The breakfast

2026-03-13 • via Nuitee
H
Hany • solo_traveller • ca
9
2026-03-11 • via Nuitee
L
Loretta • solo_traveller • au
8
2026-03-11 • via Nuitee
S
Saïd • solo_traveller • fr
9
Pros:

Un séjour mémorable ! Tout était parfait, de la propreté au confort des chambres. Un immense merci à Soukaina et Sorro pour leur accueil exceptionnel et leur bienveillance. Je recommande vivement cet établissement et je reviendrai avec plaisir lors de mon prochain passage à Casablanca.

2026-03-10 • via Nuitee
J
Joan • family_with_children • ca
5
séjour à l'hotel à ne pas répéter.
Pros:

la chambre était très peu isolée, on entendait les bruits du couloir et des chambres des deux côtés ainsi que celle du haut. Le déjeuner était très peu garni, le lait était chaud et caillé pour le café, le buffet n'était pas renouvelé une fois vide, il y avait toujours une tonne de Chinois qui vidaient le buffet en remplissant des sacs, ce qui faisait en sorte que, lorsque nous arrivions, il ne restait plus rien. Les lits étaient vraiment trop durs, le balcon était empli de crotte d'oiseau, la vue était sur une rue vraiment sale. Il a manqué d'eau chaude pendant 2 jours. Expérience à ne pas répéter pour cet hotel.

Cons:

le confort de la chambre en général, le manque d'eau chaude, la vue et le buffet. En fait, je n'ai rien apprécié de l'hotel;

2026-03-09 • via Nuitee
A
Aziz • family_with_children • fr
1
2026-03-09 • via Nuitee
P
Pawel • solo_traveller • pl
8
2026-03-08 • via Nuitee
M
Maxime Ngoe • solo_traveller • cm
9
Pros:

Très bon hôtel proche de Casa Port

2026-03-07 • via Nuitee
M
Mohamed • couple • fr
4
2026-03-05 • via Nuitee
S
Sofiane • solo_traveller • es
10
Gracias Elías por tu amabilidad y tu ayuda
Pros:

Todo el personal la limpieza

2026-03-05 • via Nuitee
J
Jose Luis • couple • es
7
2026-03-05 • via Nuitee
D
Daria • extended_group • ru
10
The best price-quality ratio
Pros:

The best price-quality ratio, perfect breakfast with variety of meals. We needed twin beds and reception found it for us. Special thanks to Ismail, reception guy, he did all his best for our comfortable check-in after late train arriving and staying. A room was huge, clean, equipped with all needed staff

Cons:

Nothing bad to say

2026-03-04 • via Nuitee
V
Vivienne • couple • gb
7
Good location, clean spacious room
Pros:

Clean room, decent breakfast, good location in centre

Cons:

No bar 🤣

2026-03-04 • via Nuitee
A
Abdulgalil • solo_traveller • eg
10
Pros:

all

Cons:

nothing really all was fine

2026-03-03 • via Nuitee
G
Gameiro • couple • fr
10
Magnifique.
Pros:

Bien placé, très belle chambre, bel accueil

2026-03-03 • via Nuitee
M
Maria und Klaus • couple • de
9
Tolles Zimmer. Für den Preis auf jeden Fall immer wieder
Pros:

Super geräumiges Zimmer, großes Bad mit toller Dusche. Sehr bequemes Bett.
Im Februar hatten wir ein sehr gutes Preis-Leistungsverhältnis.

Cons:

Wir waren im 9. Stockwerk, wo ein Rauschen von außen kommend zu hören war. In der zweiten Nacht hat es nicht mehr so sehr gestört.

2026-03-01 • via Nuitee
P
Papa • solo_traveller • sn
2
Pros:

Rien

Cons:

Tout

2026-02-27 • via Nuitee
S
Steve • solo_traveller • se
10
En väldigt trevlig och prisvärd upplevelse.
Pros:

En enastående frukostbuffé som man bör ta med i bokningen av rum. Att betala för separat gör den ganska dyr.

Cons:

Jag kommer inte på något!

2026-02-27 • via Nuitee
M
MUSTAPHA • extended_group • ma
9
إقامة جيدة
2026-02-26 • via Nuitee