Oum Palace Hotel & Spa

Hotels
8.5 (1954 reviews)
12 Rue Kamal Mohamed , Casablanca , MA
+212 661-112439

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Breakfast quality

Categories

Cleanliness
7.64
Several reviews noted issues with cleanliness, such as a dirty bathroom and unclean room.
Service
9.11
Positive sentiments regarding staff assistance and helpfulness were frequent, especially from reception.
Location
9.15
Many reviews praised the hotel's convenient location near attractions and transport.
Room Quality
8.6
Rooms were generally described as comfortable and clean, though expectations varied.
Amenities
8.63
Standard amenities available, some reviews mentioned the absence of expected hotel services.
Value for Money
8.59
Described as a good deal if getting a good rate; expectations should be managed.
Food and Beverage
7.64
Reviews pointed out that the breakfast options were subpar and lacked variety.
Overall Experience
8.61
Overall satisfaction with the stay, considering location and service despite some negative points.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:51

Property Description

Luxurious Accommodation and Dining
The Oum Palace Hotel & Spa in Casablanca offers 4-star accommodation with individually decorated rooms and suites. Guests can enjoy traditional Moroccan cuisine at Volubilis Restaurant or opt for international dishes at Al Yacout Restaurant.

Relaxation and Wellness
Complete with a Hammam and sauna, the hotel's spa provides a tranquil escape for guests looking to unwind. Various relaxation and beauty treatments are also available, ensuring a rejuvenating stay.

Convenient Amenities
Located in the business district and near the Medina, the hotel offers free Wi-Fi and private parking, catering to both business and leisure travelers. Each room comes with satellite TV, a desk, and a private bathroom for utmost comfort.

Book your stay at Oum Palace Hotel & Spa for a delightful blend of luxury and convenience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.5
Based on 1954 reviews
Cleanliness: 7.64
Service: 9.11
Location: 9.15
Room Quality: 8.6
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 7.64
Overall Experience: 8.61
M
MahmOud • solo_traveller • jo
7
2026-09-19 • via Nuitee
M
Mohamed • solo_traveller • it
9
Pros:

Dopo che mi ha deluso una struttura che ho prenotato tramite Bouking sempre a Casablanca, vado in giro per trovare un alloggio poi alla finì arrivo a questo albergo e trovo un ragazzo di nome si chiama achraf era molto gentile, il guardiano pure tutto sommato una struttura completa di tutto molto professionale, di pulizia proprio il top

2026-09-18 • via Nuitee
A
Ahmed • couple • eg
10
2026-09-18 • via Nuitee
R
rachid • couple • it
10
Top
Pros:

Tutto pulito ben organizzato
Staff top

Cons:

Niente

2026-09-17 • via Nuitee
B
Barre • solo_traveller • sn
6
2026-09-16 • via Nuitee
J
John • solo_traveller • us
5
To call this hotel a palace is a major over statement. It is with and tired. Air conditioning barely works, even in the
Pros:

Breakfast was decent and bountiful and included omelette bar

Cons:

Virtually non existent air conditioning. Rooms in desperate need of a modern update. No swimming pool

2026-09-14 • via Nuitee
S
Said • family_with_children • ma
9
2026-09-13 • via Nuitee
H
Hassan • family_with_children • fr
7
2026-09-05 • via Nuitee
S
Souha • family_with_children • tn
7
2026-09-05 • via Nuitee
S
safdar • couple • gb
10
2026-09-04 • via Nuitee
H
Hussein • solo_traveller • ae
9
2026-09-03 • via Nuitee
H
Hussein • solo_traveller • ae
9
2026-09-03 • via Nuitee
H
Hussein • solo_traveller • ae
8
2026-09-03 • via Nuitee
S
Sara • solo_traveller • it
4
Pros:

Staff gentile.colazione

Cons:

Camera umida con odore forte. Da rivedere la pulizia.

2026-09-03 • via Nuitee
H
Hussein • solo_traveller • ae
9
2026-09-03 • via Nuitee
A
Aymn • solo_traveller • sa
6
2026-09-02 • via Nuitee
C
Cheikh • family_with_children • nl
4
2026-09-02 • via Nuitee
B
Beatriz • solo_traveller • es
7
2026-09-02 • via Nuitee
M
Malick • solo_traveller • sn
9
Moment agréable avec des personnes dévouées à vos besoins de la restauration à la fourniture d informations pratiques
Pros:

La propreté, la dévotion du personnel particulièrement le service de qualité des femmes de chambre…singulièrement Mme NASSIMA ET BOUCHRA !!

Cons:

La connectivité internet est un peu faible

2026-09-02 • via Nuitee
A
Abderrahman • couple • mr
10
فندق متميز.. يستحق الإشادة والإعجاب
Pros:

الغرف نظيفة وواسعة، التنظيف اليومي الجيد، حسن ولطافة تعامل الموظفين في الاستقبال وفي المواقف وعند مدخل الفندق، جودة وتنوع الفطور، وقرب الموقع من جميع الخدمات والمعالم المهمة..

2026-09-02 • via Nuitee