Kibo Palace Hotel Arusha

Hotels
Travelbook Group
8.8 (75 reviews)
Nyerere Road, Arusha , Arusha , TZ

Facilities

Meeting rooms
Fitness facilities
Area shuttle (surcharge)
Health club
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Sauna
See all facilities

Review Highlights

Pros:
Friendly and attentive staff
Clean and spacious rooms
Cons:
Limited food options for late arrivals
Basic amenities

Categories

Cleanliness
8.76
The hotel is nice and clean all round and the bed was comfy.
Service
9.23
The staff are exceptional and incredibly friendly and attentive.
Location
9.27
The hotel is centrally located with easy access to several restaurants within walking distance.
Room Quality
8.72
Large spacious rooms with comfortable beds.
Amenities
8.75
The hotel has a lovely pool area and wellness center, enhancing the overall experience.
Value for Money
8.71
Standard quality for this hotel tier.
Food and Beverage
8.26
Breakfast included a good buffet with many selections.
Overall Experience
8.73
The hotel is elegant, clean, and welcoming, perfect for pre-safari stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 18:27

Property Description

Step into the elegance of Kibo Palace Hotel Arusha, where luxury meets comfort in the heart of Arusha.

Recreational Paradise
Indulge in a world of leisure with our health club, outdoor pool, and soothing sauna, perfect for unwinding after a day of exploration.

Culinary Delights
Savor exquisite dining experiences at Kilimanjaro Restaurant, or indulge in 24-hour room service, complemented by refreshing drinks at our stylish bar/lounge.

Convenience at Your Fingertips
Stay connected with complimentary Wi-Fi, enjoy the ease of on-site parking, and let our concierge services assist in planning your adventures nearby.

Book your unforgettable stay at Kibo Palace Hotel Arusha today and experience the perfect blend of elegance and hospitality!

Important information:

  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: JRO

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.8
Based on 75 reviews
Cleanliness: 8.76
Service: 9.23
Location: 9.27
Room Quality: 8.72
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 8.26
Overall Experience: 8.73
M
munizd2026 Couples Italy
8
Cool
Pros:

Very nice place, cool, big rooms

2026-02-06 via Tripadvisor
E
elinab939 Couples
10
Comfortable and Welcoming Stay
Pros:

I had a great stay at Kibo Palace Hotel in Arusha. The rooms were spacious, clean, and elegantly furnished, with very comfortable beds. The food was delicious, offering a nice mix of local and international dishes. Staff were friendly, professional, and always ready to help, making the stay smooth and enjoyable. Overall, a very comfortable and well-maintained hotel, highly recommended for anyone visiting Arusha.

2026-01-27 via Tripadvisor
S
ScotAlberta Couples Sherwood Park, Strathcona County, Alberta
10
Beautiful Hotel in the Heart of Arusha
Pros:

Stayed here for two nights on Safari. Large spacious rooms with comfortable beds. Unique design, wonderful staff, great pool, and pool bar. Breakfast included a good buffet with many selections. If ever back in Arusha, this is where I will stay!!

2025-10-24 via Tripadvisor
J
jackiec929 Couples Blackburn, Lancashire, England
10
Clean hotel with exceptional staff.
Pros:

Lovely well maintained hotel. The staff are exceptional everyone you see greats you. Clean and spacious rooms. Bottled water provided in the rooms with a fridge available too.

2025-10-14 via Tripadvisor
I
I1658PWjulief Couples
10
So welcoming!
Pros:

Our tour operator booked us into Kibo Palace Hotel in Arusha as our pre- and post- safari hotel. We stayed at Kibo Palace the last time we traveled with Leadwood Holidays, so we were thrilled to see it on this itinerary. The hotel is large enough to be comfortable, but still small enough to be cozy and safe. The restaurant is more than adequate, with meal plans available, with full service and seating indoors or outdoors by the pool. The staff are incredibly friendly and attentive, always greeting us with a smile. If you need it, there is an ATM next door, as well as several restaurants within a few blocks walking distance. We’ve stayed in several areas and floors of the hotel, each room has similar layouts, and the same amenities, including full sized beds with plenty of pillows, enough outlets to charge everything, TV and remote, as well as a shower and a tub. The hotel is the perfect place to rest before and after safari, or even spend a day taking in a few local sites. Thank you, and we can’t wait to see you again!!

2025-10-13 via Tripadvisor
K
K6614XUtonib Couples
8
Great to rest before heading on safari!
Pros:

We stayed here for one nights in September at the start of our safari trip. The hotel is nice and clean all round and the bed was comfy.

The staff are all extremely friendly and happy to help. We arrived late in the evening and the staff still made sure we could order some food which was much appreciated after a long day of travelling.

We didn’t explore the hotel or the surrounding area any further but it was great for what we needed it for which was a good nights sleep after a long day travelling and the perfect starting location for our safari.

2025-10-02 via Tripadvisor
M
MICHELLE partner
10
Pros:

Close to the Maasai Market so we could shop and send our merch home. We were within walking distance of the market and old clock tower. Staff was amazing and the food for bury breakfast and dinner was outstanding!

2025-09-07 via Nuitee
J
Jitendra
10
Pros:

Clean. Attentive staff. Location.

2025-09-04 via Nuitee
9
989jannk Family
10
Best Hotel in Arusha, Tanzania
Pros:

This hotel is elegant, clean, and welcoming. When dropping us off, our driver told my husband and I that we were at the best hotel in Arusha. The dining room is very upscale without the upscale snobbery. There is a nice jewelry store, foreign money exchange desk, and wellness center on site. The outside pool is gorgeous and relaxing.

What I enjoyed the most was watching a peaceful protest march from the hotel window on a Saturday morning, and then later seeing children from the street below waving to me. The location of this hotel is within walking distance from the Natural History Museum which also houses a wonderful Artist Gallery, Not far is the Clock Tower which designates exact distance between Cairo, Egypt and Johannesburg, South Africa.

I love the comfort, hospitality, and culture of this place.

2025-08-25 via Tripadvisor
M
Markus_Ldn NONE London, England
8
Perfect for pre-safari overnight stay; rooms available from the early morning free of charge!
Pros:

Pre-safari overnight stay upon arrival at Kilimanjaro airport. Room was available to use right from early morning. Basic but spacious enough and perfect for one night. Hotel comes with a pool and food and drinks were absolutely okay. Service good too! We saw monkeys playing in the hotel garden and the morning we left, two large hornbills sitting in the tree next to our room, beautiful! Town centre in walking distance. Our guide / driver collected us at the hotel the next morning and by the looks, it seems a popular starting point for many, as lots of jeeps were lined up in the parking lot.

2025-08-18 via Tripadvisor
C
ChiCubs88 Solo travel Chicago, Illinois
6
Large clean rooms, problem with shower
Pros:

The room was large, spacious and clean. The food for dinner was good and they had excellent service in the dining room. I had a bathtub/shower and the water was cold and the tub did not drain well at all. I was honestly too tired to ask for help or a room change after a 20 hour travel time so I just dealt with it for the one night.

2025-08-10 via Tripadvisor
C
Carol
10
Pros:

After climbing Kilimanjaro it was the perfect place to regroup before going on safari. Hotel staff was very attentive. Laundry service was excellent and reasonable.

2025-06-21 via Nuitee
B
bethsJ1307YB Family
10
Hands down best in Arusha!
Pros:

We stayed at Kibo Palace, two nights before our African safari, and one night after returning from Safari. The staff here is absolutely wonderful. They are friendly and welcoming. We did not know how worn out we would be after our “African massage“ with all the bumpy roads and dust. It was wonderful to come back to Kibo Palace and relax. The pool and outdoor area is beautiful. We felt very safe and secure here. I would recommend this hotel to anybody coming to Arusha.

2025-06-19 via Tripadvisor
D
David family
10
Pros:

Very nice property in the middle of Arusha. Staff was excellent and the accommodations were top notch.

2025-04-24 via Nuitee
A
annie2468 Couples Vancouver Island, British Columbia
10
Nice stay at Kibo Palace
Pros:

We stayed at the Kibo Palace hotel before and after our Safari.
The rooms are very comfortable.
2 bottles of water and instant coffee & tea provided daily. The cleaning staff looked after our room very well.

Restaurant food and coffee always good.
We experienced a buffet for breakfast with a lot of variety. Had great conversations with the chef serving the breakfast buffet.
Buffet supper on one occasion and ordered from the menu for lunch and supper as well. You will not go away hungry.

The staff were always pleasant and helpful throughout the hotel.

The pool is a nice feature which we used several times. Although there is only one umbrella for shade with a couple loungers, extra loungers are available for your use. Just ask.

The outside seating area around the pool was great to relax and visit.

The hotel staff can assist in arranging transport for you.

We would return and recommend.

2025-04-08 via Tripadvisor
S
ShiMary Friends getaway
10
A hotel that continues to maintain its standards over the years
Pros:

Went with a bunch of friends to swim, have bitings & drinks after our mountain expedition. It is one of the few places in Arusha that allows for non staying guests to swim & use the gym facilities - at a fee of course.
The hotel is one of the older gems in Arusha that has maintained its standards over the years and is always a place I like to return to. The pool and well manicured garden on a hot day is the perfect way to spend an afternoon. The pool was clean & the bitings we had were tasty and well portioned.

2025-03-23 via Tripadvisor
8
889kb Family Adelaide, Greater Adelaide, South Australia
10
Excellent stay
Pros:

Kibo Palace is an excellent place to stay. We had just spent three weeks in Kenya and Tanzania and it was the last place we stayed before heading home. The staff were welcoming and friendly. The lift didn’t go to our floor so it was hard getting our bags back down the stairs when we were leaving, but the staff took them upstairs for us on our arrival.
The room itself was quite big with comfortable beds. Although the single bed I slept in kept bumping into the power point and disconnecting my phone charger - not what you want when you rely on your phone for an alarm in the morning before an international flight.
The food was delicious! A great selection at the buffet with lots of options and clearly labeled. We also enjoyed sitting by the pool in the beautiful gardens, and seeing local wildlife, such as monkeys and birds. Overall a really great place to stay to end our holiday.

2025-03-09 via Tripadvisor
T
Todd
10
Comfortable, convenient hotel in Arusha
Pros:

We had a great stay at the Kibo Palace. It was a great place to get some rest after a long flight, walkable to town where we enjoyed the Natural History Musuem and central market, very friendly staff, excellent breakfast buffet with a good mix of local options, and a decent room. The pool hours were limited but otherwise a great stay. The hotel allowed us to keep the same room as we arrived a day early for our safari and only one night was part of the safari.

2025-02-28 via Nuitee
T
toddw614 Couples San Francisco, California
10
Great hotel to kick off your safari or enjoy walking Arusha
Pros:

We had a great stay at the Kibo Palace. It was a great place to get some rest after a long flight, walkable to town where we enjoyed the Natural History Musuem and central market, very friendly staff, excellent breakfast buffet with a good mix of local options, and a decent room. The pool hours were limited but otherwise a great stay. The hotel allowed us to keep the same room as we arrived a day early for our safari and only one night was part of the safari.

2025-02-27 via Tripadvisor
A
Andrea
10
Pros:

The staff are the best part about Kibo Palace.. friendly, helpful and i appreciated the comp late check out.. overall a great short stay.

2025-01-24 via Nuitee