Miramar Al Aqah Beach Resort

Staffs are warm and welcoming.

To be on water , it is perfect. The set up is not for the extreme hot weather; I’d rather visit in a cool season. The service is great but I felt some of the people are not so nice; that could be just me but I was treated much better some other time and places. It was also very busy which I was expecting not. I still liked the set up and the beach front though. I also need to mention I booked couple of rooms and the staff upgraded one of the to a direct beach front and I loved the sound of breaking waves on the beach

Rooms were average, bad smell in the washroom. Pool was very good.

Amazing

Issues we have face as of a family of ( 1 baby and a toddler):
1. EXCELLENT hotel for a gateway with the family.
2. Service is very bad ( in room dining and cleaning(
3. You can smell the sewage odor in the bathroom
4. Our room didnt have a carpet, and after a fight and arguments they have transferred us the next day into another room with no carpet again :).
5. Receptionists to the management have a zero experience in how to organise heavy crowd during eid.
6. Ayo and most of rhe valet personnel were helpful only.

Pros:
- nice beach, access to ocean (unfortunately it was too cold to swim at in January)
- hotel is very green (gardeners obviously doing a magnificent job - lots of trees and flowers everywhere)
- several restaurants on the territory with all kinds of food. We enjoyed “Al Majlis” the most: breakfast is standard, but diverse; dinner had lots of food variety (all tastes yummy and looks delicious) with different international theme every eve; even kitchen decor was changed every day from fascinating paper sculptures to gorgeous paintings (if I’m not mistaken - made by one of the chefs). Special thanks to Raghunath - kitchen staff manager and all his crew, who helped us organize my Mom’s surprise birthday dinner.
- both (open and inside) pools are specious and pleasant
- hotel rooms are nice, cleaned every day by very polite and professional staff. Special shout out to Joyce - our cleaning lady for being attentive and patient with my elderly parents.
- lots of entertainment in the hotel (we enjoyed yoga, aqua aerobics, beach volleyball…) - all lead by great animation team of international guys/girls
Cons:
- current construction of another hotel next to Miramar was noisy
- main walking paths of Miramar are made from big bricks, when some bins or suite cases get pulled on the bricks (sometimes at 5am) - the noise is very annoying
- there were some tiny ants in our room, even though we didn’t bring any food in

It was ok. The rooms are a little outdated. We got a nice view room and the staff were very friendly.

Prices little high

Food very expensive . They do not put water in the room and the price of water very expensive . 500 ml of water for 5 USD . You need a budget for water .

It would have been an excellent review if only they had a proper electric vehicle charging station. A small investment that would have huge returns
Otherwise great experience and special mention to Sunday. He is a delight.

Good experience. Staff were amazing

Really disappointed in our stay. Although the property was very beautiful and clean, the service itself was TERRIBLE and so slow. Literally took 45 minutes to serve too drinks. When we have feedback the staff were very unreceptive and inattentive. Would definitely not go back.

Amazing service from reception (Rozene) to the incredible waitstaff (Kei Anne and Shara). Bahari Grill is a must for dinner with gulf views, and they do their best to accomodate divers!

The rooms was very bad

Room stinks. Felt like a mould issue. Literally smelt so damp you were breathing it in. Other very big room and great vibe in the hotel. Much more lively then the other hotels.

Super expensive relative to what you expect as a 5-stars hotel!
Food was bad whether in the morning buffet or La Cucina or Bahari Grill, cleanliness is terrible, staff are friendly but not up to the 5-stars customer service, very expensive.
I was offered a room that looks over a construction site on arrival, requested to change it and they helped with a better one.
No one from Hotel management checked up to see our feedback or if we are happy.
Pool and landscaping where good

We returned after we had an amazing stay early January. This time for our anniversary. But it was not so good. Service was really bad. We didn’t know about the all inclusive offer either. It wasn’t great. Very expensive if you don’t take some offer

Not recommend hotel

Amazing Hotel with easy access to Pool & Ocean with many activities & Facilities.
Family Room is great choice for Family of 4 People.

Room was not the same category as in pictures when I booked on the site. Hotel insisted we pay 1700AED more for two nights to get that room. (Ground floor room were pictured, but we could only get 2nd floor room) Overall stay was amazing. Great dive camp on hotel grounds