Hotel Acuario de Veracruz

Hotels
•
Independent
6 (129 reviews)
Velencia No. 225, Col. Ignacio Zaragoza, Veracruz, VER, 91910 , Veracruz , MX
52-229-9374422

listing image 1
Show all photos

Facilities

Free WiFi
24-hour front desk
Luggage storage
Elevator
Conference space
Safe-deposit box at front desk
Porter/bellhop
Smoke-free property
Wedding services
Pool umbrellas
See all facilities

Review Highlights

Pros:
Good location
Clean rooms
Cons:
Poor cleanliness
Lack of maintenance
Non-functioning amenities

Categories

Cleanliness
4.25
Multiple mentions of issues like deteriorating conditions, presence of cockroaches, and lack of internet suggest poor cleanliness.
Service
7.25
Some reviews mention good service, balanced against other complaints.
Location
8.25
Positive comments about the proximity to the beach and a quiet environment.
Room Quality
5.25
Mixed sentiment with comments about being different from photos and poor maintenance.
Amenities
4.25
Complaints about missing items like towels and non-functioning internet.
Value for Money
6.25
Average sentiment, considering price versus condition.
Food and Beverage
6.25
Not mentioned in the reviews, thus assigned target overall rating.
Overall Experience
6.25
General sentiment reflects disappointment and unmet expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:13

Property Description

Discover a charming retreat at Hotel Acuario de Veracruz, where comfort meets convenience in the heart of beautiful Veracruz.

Unmatched Recreation
Dive into relaxation at our stunning outdoor pool, perfect for cooling off after a day of exploring. Take advantage of complimentary Wi-Fi to stay connected while enjoying your leisure time.

Exceptional Room Features
Each of our 125 guest rooms is designed for your comfort, featuring cable television, blackout drapes, and the convenience of room service. Enjoy the perfect balance of functionality and relaxation during your stay.

Flexible Event Spaces
Whether you're planning a wedding, a conference, or a special event, our banquet hall and meeting room are equipped to meet all your needs, backed by our attentive 24-hour front desk service.

Don’t miss the chance to experience all that Veracruz has to offer; book your stay at Hotel Acuario de Veracruz today!

Important information:

  • Up to 2 children 10 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Guests can access their rooms with a mobile device.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: VER

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

6
Based on 129 reviews
Cleanliness: 4.25
Service: 7.25
Location: 8.25
Room Quality: 5.25
Amenities: 4.25
Value for Money: 6.25
Food and Beverage: 6.25
Overall Experience: 6.25
J
Jorge Aldo • family_with_children
8
Pros:

Un poco más de mantenimiento en pintura en sus instalaciones

2025-09-30 • via Nuitee
A
ARACELY • family
2
Pros:

Está demasiado deteriorado

2025-09-28 • via Nuitee
R
Rafael • family_with_children
6
Pros:

Creo que está descuidado

2025-09-21 • via Nuitee
M
Miguel • family
4
Pros:

Poco

2025-09-19 • via Nuitee
M
Marco Antonio Dorantes
8
Pros:

Es un lugar tranquilo, cerca del malecón y la playa, tiene aire acondicionado y la habitación se encuentra limpia.

2025-09-15 • via Nuitee
A
Alfredo
4
Experiencia
Pros:

La expectativa del hotel a lo que está

2025-09-11 • via Nuitee
M
Miguel • family
8
Pros:

Excelente ubicación, esta a 3 cuadras de la playa. LO MALO: internet CERO, la televisión se le iba la señal cada 5 minutos, no nos proporcionaron toallas de manos

2025-09-03 • via Nuitee
E
Ernesto • partner
8
Pros:

Buen servicio y muy smables

2025-08-29 • via Nuitee
I
Ivonne Yadira • family
4
Pros:

Nunca funcionó el internet...

2025-08-22 • via Nuitee
K
Kenia • partner
4
Pros:

Es muy diferente a las fotografías

2025-08-08 • via Nuitee
L
Luis • family
6
Pros:

Se encontraron cucarachas, y no había wifi en habitación así como teléfonos para llamada a recepción

2025-08-04 • via Nuitee
S
sandra angelica
6
Pros:

Falta mantenimiento

2025-07-27 • via Nuitee
J
José cabrera
2
Pesimo hotel
Pros:

Terrible, atencion pesima, baños terribles, todo oxidado , no te dan ni jabon

2025-07-20 • via Nuitee
C
CYNTIA • partner
10
Pros:

El hotel es cómodo, la habitación estaba limpia, la alberca también estaba limpia, en lo personal si regresaría de nuevo, aparte es de un precio accesible.

2025-07-05 • via Nuitee
L
Luis Franco • partner
8
Pros:

Muy buena ubicación de el hotel el personal es muy amable pero las instalaciones ya están algo deterioradas

2025-06-24 • via Nuitee
J
Jose
6
Pros:

👍

2025-06-23 • via Nuitee
R
Reyna • family
8
Pros:

Me gustó la ubicación, el servicio de su peronal fue excelente.
El único punto malo que tiene (a mi parecer) es la limpieza de la alberca, le falta cuidado.

2025-06-17 • via Nuitee
L
LORENZO DE JESÚS • family
8
Pros:

En general buen servicio. Lo negativo es que por su ubicación, una esquina, hay demasiado ruido en la noche.

2025-06-05 • via Nuitee
M
Margarita • family
10
Pros:

Disfrutamos mucho la estancia en el hotel, el personal muy amable y la limpieza puntual y excelente. ☺️

2025-06-04 • via Nuitee
H
Hector • family
4
Pros:

No. Le. Dan. Mantenimiento. En. La. Fotos. Se. Ve super. Bien. Llegas. Y. Hasta. Da. Miedo entrar

2025-05-31 • via Nuitee