EAST WEST HOTEL

Hotels
7.5 (784 reviews)
10 Avenue Hassan Souktani quartier Gauthier , Casablanca , ma

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Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Private check-in/check-out
Concierge service
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Helpful reception and cleaning staff
Comfortable beds
Cons:
Issues with cleanliness and maintenance
Limited parking
Expensive breakfast
Lack of spa services
Inconsistent amenities quality

Categories

Cleanliness
6.5
Mixed reviews on cleanliness, with some guests highlighting cleanliness while others mentioned issues with bathroom tools and maintenance.
Service
8.3
Service was generally appreciated by guests, especially the helpful and friendly staff.
Location
8.1
The hotel is located in a desirable area with easy access to landmarks and amenities.
Room Quality
7.8
Rooms were generally comfortable and clean, though some mentioned the need for updates.
Amenities
6.5
Mixed reviews on amenities, with some guests appreciating the gym and pool, while others highlighted the lack of spa services.
Value for Money
6.5
Varied opinions on value for money, with some feeling the price was high for the services offered.
Food and Beverage
7.3
Generally positive feedback on breakfast and dining services, though some guests wanted more variety.
Overall Experience
9
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-09-05 03:15

Property Description

Central Location: Situated in the heart of Casablanca, EAST WEST HOTEL offers convenience and comfort for your stay. Explore the city with ease from our prime location.

Comfortable Accommodation: Our air-conditioned rooms with flat-screen TVs and some with balconies provide a cozy retreat after a day of sightseeing. Relax and unwind in style.

Multilingual Staff and Nearby Attractions: Our friendly staff fluent in Arabic, English, and French are ready to assist you. With key attractions like Casablanca Cathedral and Ancient Medina nearby, your stay will be both convenient and memorable.

To experience the best of Casablanca, book your stay at EAST WEST HOTEL now!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CMN

Location

Guest Reviews

7.5
Based on 784 reviews
Cleanliness: 6.5
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 6.5
Value for Money: 6.5
Food and Beverage: 7.3
Overall Experience: 9
V
Viviana • couple • it
3
2026-02-13 • via Nuitee
F
Fabrice • solo_traveller • fr
7
2026-02-11 • via Nuitee
T
Tawgui • solo_traveller • it
9
Pros:

Hotel in ottima posizione per raggiungere rapidamente le zone nevralgiche della città di Casablanca.
Staff molto disponibile e pulizia quotidiana soddisfacente.
Nel complesso è stata una permanenza piacevole.
La chicca è stata la colazione tipica con il classico Thè marocchino.

2026-01-31 • via Nuitee
B
Boutahar • solo_traveller • ma
5
Pros:

1/Pour ma deuxième expérience ils rechignent à donner une facture.
2/ ils servent des sachets de Nescafé au lieu du café graine.
3/ ils fournissent du jus orange industriel et non naturel.
4/ une sur deux ils ne fournissent pas un fruit.
5/ le personnel de sécurité ont l'air des sbires.
6/ le déjeuner ne se sert que vers 16 H et les prix très excessifs.
7/ les draps, couvertures et les couettes oreillers etc sentent le vieux.

2026-01-31 • via Nuitee
B
Bouchaib • solo_traveller • at
9
2026-01-30 • via Nuitee
ِAhmed • solo_traveller • sa
7
2026-01-30 • via Nuitee
A
Ali • solo_traveller • ma
6
Pros:

The staff is great.

Cons:

The sheets had stains.

2026-01-29 • via Nuitee
F
Francielly • solo_traveller • br
6
8/10
Pros:

Razoavelmente confortável

Cons:

Banheiro ruim , vazamento de água, chuveiro mt ruim sorte que a água é morna

2026-01-26 • via Nuitee
L
Laila • couple • ma
9
2026-01-26 • via Nuitee
B
Bouslih • couple • ma
3
2026-01-26 • via Nuitee
Y
Youssef • solo_traveller • ca
8
Pros:

La nourriture est bonne et aussi au même endroit vous n’avez pas besoin de sortir.

La réceptionniste est très gentille et très sympathique. Merci beaucoup

Cons:

La douche il faut l’amélioré juste un peut

2026-01-26 • via Nuitee
M
Mohamed Ilyes • extended_group • ch
10
Impeccable et confortable
Pros:

Le service du personnel impeccable et à notre écoute, nous a rendu des services au delà de leurs fonctions, et nous leur remercions encore une fois. Le reste était vraiment impeccable si vous souhaitez un service à votre disposition, cela sera fait pour vous

2026-01-26 • via Nuitee
C
Chafiq • solo_traveller • us
8
2026-01-22 • via Nuitee
M
Madiro • solo_traveller • za
7
Comfortable and efficient
Pros:

Comfortable

Cons:

Breakfast underwhelming

2026-01-22 • via Nuitee
J
jennate • couple • ma
3
2026-01-22 • via Nuitee
H
Hafid • solo_traveller • ma
10
2026-01-22 • via Nuitee
W
Werth • solo_traveller • cd
8
Passionnant
Pros:

J'ai aimé le petit déjeuner. Nous étions servi à l'heure et le plat était frugal, suffisant et constructif pour la santé.

Cons:

Rien à signaler

2026-01-22 • via Nuitee
H
Huy Tung • couple • fr
8
2026-01-21 • via Nuitee
S
Siham • couple • ma
9
2026-01-20 • via Nuitee
S
Sarah • family_with_children • ma
10
Pros:

The staff was so nice, welcoming and understanding. I accidentally booked the wrong date and they let me fix it with no questions asked. The place was nice and very close to the US consulate where we had an appointment, so it was just perfect. Nice breakfast in the morning.

2026-01-20 • via Nuitee