Holiday Inn New Orleans West Bank Tower by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.3 (670 reviews)
275 Whitney Avenue , Gretna , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
BBQ facilities
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable beds
Cons:
Overpriced
Poor breakfast quality
Cleaning issues

Categories

Cleanliness
8.19
Some reviews indicated issues with cleanliness, such as towels with hair and requests for better service.
Service
8.66
Most guests reported friendly and helpful staff, although there were mentions of unpleasant service from some staff.
Location
8.7
Many guests appreciated the location, noting its convenience.
Room Quality
8.15
The rooms were generally described positively, but some mentioned being outdated or needing upgrades.
Amenities
8.18
Amenities such as breakfast were criticized, impacting overall satisfaction.
Value for Money
8.14
Some guests felt the hotel was overpriced given its condition and amenities.
Food and Beverage
7.69
Reviews indicated dissatisfaction with the breakfast options and service.
Overall Experience
8.66
The majority of guests had enjoyable stays, highlighting various positive aspects despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:18

Property Description

Mini-Refrigerator in Each Guestroom:
Guests at the Holiday Inn New Orleans West Bank Tower can enjoy the convenience of having a mini-refrigerator in their room, perfect for storing snacks and beverages during their stay.

On-Site Gift Shop and Round House Bar & Grill:
With an on-site gift shop for souvenirs and the Round House Bar & Grill serving delicious meals throughout the day, guests can indulge in shopping and dining without having to leave the hotel premises.

Outdoor Pool and 24-Hour Fitness Center:
After a day of exploring downtown New Orleans or the French Quarter, guests can unwind by taking a refreshing dip in the outdoor pool or stay active in the 24-hour fitness center.

Book your stay at the Holiday Inn New Orleans West Bank Tower for a perfect blend of comfort and convenience during your visit to the vibrant city of New Orleans.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

For any Room Including Breakfast: The Rate includes a coupon redeemable for breakfast in the hotel restaurant. Limit USD 20 per room per day.

Please note that there is a additional occupancy tax charge of 1% (service charge)Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSY

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 670 reviews
Cleanliness: 8.19
Service: 8.66
Location: 8.7
Room Quality: 8.15
Amenities: 8.18
Value for Money: 8.14
Food and Beverage: 7.69
Overall Experience: 8.66
T
Tremayne • extended_group • us
10
Great staff and food.
Pros:

Food

Cons:

Could use updating in rooms bathrooms and hallways

2026-03-20 • via Nuitee
W
Williams • couple • us
10
Everything was excellent and smelled amazing in each hallways! Great customer service as well! Will be back
Pros:

Great space

2026-03-19 • via Nuitee
K
Kris • solo_traveller • us
6
Good value for a nights rest. Not a place I would stay for enjoyment.
Pros:

Staff was friendly and price was good

Cons:

Room wasn’t clean. Hair all over bathroom. Handle fell off shower door. AC was incredibly loud and sounded like a diesel generator

2026-03-19 • via Nuitee
D
Devin • couple • us
2
Room was a decent room but it had roaches
Pros:

Convenience to the port

Cons:

Room had roaches

2026-03-17 • via Nuitee
V
Vanessa • couple • us
8
2026-03-16 • via Nuitee
L
Leahy • couple • us
1
Poor
Pros:

Not much

Cons:

The road went right through the motel

2026-03-13 • via Nuitee
M
Montarius • couple • us
10
2026-03-13 • via Nuitee
D
Donner • family_with_children • us
10
Pros:

Very helpful and polite staff

Cons:

Nothing

2026-03-12 • via Nuitee
C
Chiri • solo_traveller • us
8
2026-03-08 • via Nuitee
G
Gipson • family_with_children • us
8
Pros:

The hotel was nice, clean. Good area. Quite.

Cons:

Cant complain about much

2026-03-05 • via Nuitee
D
Daniel • family_with_children • us
9
2026-03-03 • via Nuitee
D
doug • couple • us
9
Pros:

Location

2026-02-28 • via Nuitee
M
Marjorie • family_with_children • id
9
2026-02-28 • via Nuitee
P
piotr • couple • pl
9
2026-02-25 • via Nuitee
M
Mieshay • couple • us
6
Cool
Pros:

The location

Cons:

No breakfast included

2026-02-25 • via Nuitee
M
Matt • extended_group • us
8
2026-02-24 • via Nuitee
J
Jaime • family_with_children • us
8
Clean, super nice staff- but road noise from passing cars is LOUD!
Pros:

Clean rooms, nice staff

Cons:

Super loud from road noise

2026-02-24 • via Nuitee
R
rosalinda • family_with_children • us
4
I was not happy about it not being clean for the amount of money spent
Pros:

Staff was nice

Cons:

My room wasn’t clean properly and loud from freeway noise

2026-02-23 • via Nuitee
R
Rodolphe • family_with_children • be
7
Pros:

La vue. L'emplacement.

Cons:

Le petit déjeuner est totalement en dessous de ce qu'on est sensé attendre. Juste des tartines, une confiture et un café.

2026-02-23 • via Nuitee
D
Dianne • couple • us
10
2026-02-23 • via Nuitee