Holiday Inn New Orleans West Bank Tower by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.3 (737 reviews)
275 Whitney Avenue , Gretna , us

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable beds
Cons:
Overpriced
Poor breakfast quality
Cleaning issues

Categories

Cleanliness
8.19
Some reviews indicated issues with cleanliness, such as towels with hair and requests for better service.
Service
8.66
Most guests reported friendly and helpful staff, although there were mentions of unpleasant service from some staff.
Location
8.7
Many guests appreciated the location, noting its convenience.
Room Quality
8.15
The rooms were generally described positively, but some mentioned being outdated or needing upgrades.
Amenities
8.18
Amenities such as breakfast were criticized, impacting overall satisfaction.
Value for Money
8.14
Some guests felt the hotel was overpriced given its condition and amenities.
Food and Beverage
7.69
Reviews indicated dissatisfaction with the breakfast options and service.
Overall Experience
8.66
The majority of guests had enjoyable stays, highlighting various positive aspects despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:18

Property Description

Mini-Refrigerator in Each Guestroom:
Guests at the Holiday Inn New Orleans West Bank Tower can enjoy the convenience of having a mini-refrigerator in their room, perfect for storing snacks and beverages during their stay.

On-Site Gift Shop and Round House Bar & Grill:
With an on-site gift shop for souvenirs and the Round House Bar & Grill serving delicious meals throughout the day, guests can indulge in shopping and dining without having to leave the hotel premises.

Outdoor Pool and 24-Hour Fitness Center:
After a day of exploring downtown New Orleans or the French Quarter, guests can unwind by taking a refreshing dip in the outdoor pool or stay active in the 24-hour fitness center.

Book your stay at the Holiday Inn New Orleans West Bank Tower for a perfect blend of comfort and convenience during your visit to the vibrant city of New Orleans.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

For any Room Including Breakfast: The Rate includes a coupon redeemable for breakfast in the hotel restaurant. Limit USD 20 per room per day.

Please note that there is a additional occupancy tax charge of 1% (service charge)Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSY

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 737 reviews
Cleanliness: 8.19
Service: 8.66
Location: 8.7
Room Quality: 8.15
Amenities: 8.18
Value for Money: 8.14
Food and Beverage: 7.69
Overall Experience: 8.66
I
Ira • extended_group • us
9
2026-06-29 • via Nuitee
I
Ireal • family_with_children • us
10
2026-06-29 • via Nuitee
G
Green • couple • us
10
Excellent!
Pros:

I was at the very top. The view of the city was amazing! I would stay again. I recommend ☺️

2026-06-27 • via Nuitee
E
Evan • couple • us
10
Great place and priced fairly
Pros:

Everything was nearby so that I didn’t have to travel for dinner

Cons:

Everything was great

2026-06-25 • via Nuitee
L
Latonga • family_with_children • us
8
It was good
Cons:

The food was trash‼️

2026-06-20 • via Nuitee
C
Cohen • solo_traveller • us
8
2026-06-18 • via Nuitee
K
Kashia • couple • us
10
2026-06-15 • via Nuitee
D
Diana • couple • us
10
2026-06-15 • via Nuitee
J
Jeremy • couple • us
10
Great staff, nice clean rooms and excellent breakfast!
Pros:

Rooms were nice!

Cons:

No complaints!

2026-06-14 • via Nuitee
A
Archelle • solo_traveller • us
10
2026-06-10 • via Nuitee
C
Consuela • solo_traveller • us
6
2026-06-09 • via Nuitee
H
Heather • solo_traveller • us
1
Pros:

The room was great.

Cons:

I was double charged for the room, then charged for parking for a cruise. I called months before to verify it was okay. I paid more for the room than I would have for the cruise "package."

2026-06-08 • via Nuitee
M
Morgan • couple • us
10
2026-06-07 • via Nuitee
M
Matthew • solo_traveller • us
10
2026-06-04 • via Nuitee
B
Barnabus • solo_traveller • us
9
2026-06-01 • via Nuitee
J
Jordan • solo_traveller • us
10
Pros:

Check in was great

Cons:

Location

2026-05-29 • via Nuitee
E
Edwin • couple • us
10
2026-05-29 • via Nuitee
K
Kennedy • couple • us
9
2026-05-28 • via Nuitee
S
Syretta • extended_group • us
9
2026-05-25 • via Nuitee
T
Taniya • couple • us
6
Nice
Pros:

Nice

Cons:

No complimentary breakfast you had to pay for it.

2026-05-24 • via Nuitee