Holiday Inn New Orleans West Bank Tower by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.3 (748 reviews)
275 Whitney Avenue , Gretna , us
+1 504-366-8535

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable beds
Cons:
Overpriced
Poor breakfast quality
Cleaning issues

Categories

Cleanliness
8.19
Some reviews indicated issues with cleanliness, such as towels with hair and requests for better service.
Service
8.66
Most guests reported friendly and helpful staff, although there were mentions of unpleasant service from some staff.
Location
8.7
Many guests appreciated the location, noting its convenience.
Room Quality
8.15
The rooms were generally described positively, but some mentioned being outdated or needing upgrades.
Amenities
8.18
Amenities such as breakfast were criticized, impacting overall satisfaction.
Value for Money
8.14
Some guests felt the hotel was overpriced given its condition and amenities.
Food and Beverage
7.69
Reviews indicated dissatisfaction with the breakfast options and service.
Overall Experience
8.66
The majority of guests had enjoyable stays, highlighting various positive aspects despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:18

Property Description

Mini-Refrigerator in Each Guestroom:
Guests at the Holiday Inn New Orleans West Bank Tower can enjoy the convenience of having a mini-refrigerator in their room, perfect for storing snacks and beverages during their stay.

On-Site Gift Shop and Round House Bar & Grill:
With an on-site gift shop for souvenirs and the Round House Bar & Grill serving delicious meals throughout the day, guests can indulge in shopping and dining without having to leave the hotel premises.

Outdoor Pool and 24-Hour Fitness Center:
After a day of exploring downtown New Orleans or the French Quarter, guests can unwind by taking a refreshing dip in the outdoor pool or stay active in the 24-hour fitness center.

Book your stay at the Holiday Inn New Orleans West Bank Tower for a perfect blend of comfort and convenience during your visit to the vibrant city of New Orleans.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

For any Room Including Breakfast: The Rate includes a coupon redeemable for breakfast in the hotel restaurant. Limit USD 20 per room per day.

Please note that there is a additional occupancy tax charge of 1% (service charge)Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSY

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.3
Based on 748 reviews
Cleanliness: 8.19
Service: 8.66
Location: 8.7
Room Quality: 8.15
Amenities: 8.18
Value for Money: 8.14
Food and Beverage: 7.69
Overall Experience: 8.66
R
ramon • extended_group • us
10
2026-08-19 • via Nuitee
L
lesly • family_with_children • us
10
Pros:

The friendliness of the staff

2026-08-15 • via Nuitee
K
Kristie • couple • us
10
Very relaxing and enjoyable 😉
Pros:

The staff was kind and friendly. The bed was very comfortable. The room was very clean..

Cons:

No complaints.

2026-08-10 • via Nuitee
C
Charka • couple • us
10
Will stay anytime I’m in New Orleans
Pros:

Everything was clean

Cons:

NA

2026-08-09 • via Nuitee
R
Rodney Bass • solo_traveller • us
10
AWESOME!!!
Pros:

Great location, room was very nice!!!

Cons:

NA

2026-08-09 • via Nuitee
K
Kevin • solo_traveller • us
9
Cons:

No breakfast.

2026-08-08 • via Nuitee
J
Jill • family_with_children • us
10
2026-08-08 • via Nuitee
H
Hunter • couple • us
10
2026-08-03 • via Nuitee
T
Thomas • couple • us
9
2026-08-02 • via Nuitee
C
Camacho • solo_traveller • us
9
2026-07-25 • via Nuitee
K
Kimbrail • family_with_children • us
6
2026-07-25 • via Nuitee
S
Shankita • couple • us
9
2026-07-12 • via Nuitee
D
Donnell • solo_traveller • us
10
2026-07-11 • via Nuitee
M
Montegut • solo_traveller • us
9
Pros:

All the staff Courteous professional and friendly,

Cons:

The breakfast buffet did not have all of the condiments that was listed

2026-07-10 • via Nuitee
C
Cynthia • couple • us
1
2026-07-08 • via Nuitee
L
Leila • couple • us
7
2026-07-06 • via Nuitee
A
Anderson • solo_traveller • us
8
It was ok
Pros:

Cleanliness needs to be improved

Cons:

Face basin dirty

2026-07-05 • via Nuitee
I
Ireal • family_with_children • us
10
2026-06-29 • via Nuitee
I
Ira • extended_group • us
9
2026-06-29 • via Nuitee
G
Green • couple • us
10
Excellent!
Pros:

I was at the very top. The view of the city was amazing! I would stay again. I recommend ☺️

2026-06-27 • via Nuitee