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Facilities
Property facilities
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Express check-out
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Area shuttle (surcharge)
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Fireplace in lobby
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Arcade/game room
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Garden
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Express check-in/check-out
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Concierge service
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Picnic area
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Elevator
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ATM/banking
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Gift shops or newsstand
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Fireplace in lobby
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Hiking/biking trails nearby
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Arcade/game room
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Rafting nearby
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Safe-deposit box at front desk
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Front desk (limited hours)
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Express check-out
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Smoke-free property
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Snowboarding nearby
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Billiards or pool table
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Tours/ticket assistance
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Wheelchair accessible parking
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Assistive listening devices available
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Braille or raised signage
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Area shuttle (surcharge)
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24-hour business center
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Waterslide
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Computer station
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Snow tubing nearby
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Ski passes available
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Ziplining nearby
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Wheelchair-accessible van parking
Review Highlights
Categories
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Property Description
Discover the perfect getaway at Holiday Inn Club Vacations Smoky Mountain Resort, where adventure and relaxation await you in the heart of Gatlinburg.
Relaxation and Recreation
Unwind in one of our two invigorating hot tubs or experience thrill-seeking fun on our exciting waterslide. Our recreational amenities, including an arcade/game room, ensure that every member of the family enjoys their stay.
Comfortable Accommodations
Each of our 136 guest rooms features cozy fireplaces and flat-screen televisions, alongside private balconies or patios that offer stunning views. With modern conveniences like microwaves and safes, you’ll feel right at home.
Convenience and Accessibility
Stay connected with our 24-hour business center and enjoy easy access to local attractions via our area shuttle service. Located just minutes from popular destinations like Gatlinburg Space Needle and Ripley’s Aquarium, explore everything the Smokies have to offer!
Don't miss out—book your stay with us today for an unforgettable experience!
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Property Policies
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Pets
Pets not allowed
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Pets
Service animals are exempt from fees/restrictions
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Children and extra beds
No rollaway/extra beds available
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Noise policy
Noise-free rooms not guaranteed
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Guest type
LGBTQ friendly
Property policies
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Pets
Pets not allowed
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Pets
Service animals are exempt from fees/restrictions
-
Children and extra beds
No rollaway/extra beds available
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Noise policy
Noise-free rooms not guaranteed
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Guest type
LGBTQ friendly
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General
Professional property host/manager
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Pets
Service animals are allowed
Location
Property Accessibility
- Ramp: No
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Ramp: No
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Braille Room Numbers: No
- Noticeable Room Number: No
- Room Door Peephole: No
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: No
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: No
- Toilet Grabbing Handles: No
- Adjustable Shower Head: No
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: No
- Cabin Under Sink: No
- Shower Level Floor: No
- Handrails: No
- Stair Marked: No
- Pool Handrails: No
- Lift In Pool: No
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: No
- Public Toilets Emergency Cord: No
- Crouches Cane Impaired: Yes
- Elderly Impaired: Yes
- Electric Wheelchair: Yes
- Hearing Impaired: Yes
- Manual Wheelchair: Yes
- Visually Impaired: No
- Wheelchair Or Scooter Impaired: Yes
- Crouches Cane Impaired Score: 50
- Elderly Impaired Score: 50
- Electric Wheelchair Score: 50
- Hearing Impaired Score: 50
- Manual Wheelchair Score: 50
- Visually Impaired Score: 0
- Wheelchair Or Scooter Impaired Score: 50
Guest Reviews
Elevators are slow and only had one running due to construction.
Very cozy stay for our family of three - the fireplace and whirlpool tub are a great touch - nice amenities and very friendly service
We stayed in the Villa it was Very nice only complaint is that the oven didn’t work
Having a Villa with kitchen and laundry was wonderful. The staff was unbelievably accommodating and anxious to help in any way. Wanted to extend our stay and manager Rob went above and beyond what he needed to do to make it happen. Very walkable to town, restaurants and shopping
Suite are super clean, well maintained and spacious. Kitchen has everything you could need. We will be back!!!!
Great stay
Property and location are very nice, only issue is even if booking online they make you have to talk with timeshare sales team to get a parking pass. We had a short stay in town and wanted no part of any timeshare.
Wonderful
Very nice! Lots of options for swimming and relaxing in jacuzzi. It had a gym and the 2 bedrooms was very nice. Rooms were clean and spacious. Washer and dryer came in handy too. Definitely would go back
It was very nice. Staff was friendly and checked on us throughout our stay. Room was more than expected. Will be back soon
Only thing I didn’t like was the indoor pool and shallow hollow was freezing cold and the kids couldn’t even enjoy the water at all. I figured it would be heated but it wasn’t.
Excellent stay! The room was beautiful and the staff was so helpful! After check in they send you to another staff member to get your key who will try to get you to attend a 90 minute session in hopes you will purchase a timeshare. We declined and they understood with no hassle. We were not bombarded with sales attempts and they were so respectful. The indoor water park was a blast and the staff communicates by text if you need anything. Several times I sent a text to the front desk and they responded immediately with whatever we needed, including booking us an extra night! Very satisfied and will come again.
Loved it
The best to stay whole family have kitchen you can cook food so save some money eating outside
Nice hotel, enjoyed our stay. Indoor pool was cold..
Overall it was an excellent stay. Indoor pool was cold. Indoor hot tub was pretty dirty whenever we tried to go down. Other than that, it was a great stay. The rooms are very nice!
My family travels a lot and this is by far one of the best hotels we've stayed in. They were so accommodating, Sylver and Brittany downstairs were a huge help. Very clean, close to everything, hot tubs were an awesome bonus. Felt very cozy there. We rented a townhouse for the rest of the week for triple what we paid here, and wish we just stayed here instead!! Definitely will be back for sure !!!
Amazing and will be back
The pools are dirty, they don't put enough garbage bags in the rooms. The microwave never worked and no one did anything to fix it. They bother a lot trying to get you to listen to their meeting. 👎 insistent and annoying.
The bears
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