Holiday Inn Express Hotel & Suites West Coxsackie by IHG

Hotels
•
Holiday Inn Express
8.2 (408 reviews)
12740 Route 9 West , West Coxsackie , us
+1 518-719-1999

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good location
Cons:
Room condition issues
High price for quality
Limited amenities

Categories

Cleanliness
8.34
Rooms were clean and nicely organized. Very clean, everything new.
Service
8.81
Friendly staff at front desk. Customer service varied with some positive and negative experiences.
Location
8.85
Good location for activity, convenient off the I-87 highway.
Room Quality
7.8
Some rooms described as beat up, needing major overhaul.
Amenities
7.83
Pool & hot tub not working.
Value for Money
7.29
The price was a bit high for the quality and issues faced.
Food and Beverage
8.34
Breakfast had good options but some reviews mentioned limited food choices and quality.
Overall Experience
8.31
Mixed experiences, some guests willing to return, others dissatisfied.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 00:00

Property Description

Convenient Location
Situated just off Interstate 87, our hotel in Coxsackie, New York, offers easy access to downtown and nearby attractions like Sycamore Golf Club and Bronck Museum.

Luxurious Amenities
Enjoy a relaxing stay in our spacious rooms equipped with a 32-inch flat-screen TV, free Wi-Fi, and a coffee maker. Take advantage of our gym, jacuzzi, and indoor pool, perfect for unwinding after a busy day of sightseeing.

Business-Friendly Services
Whether you're here for work or leisure, our hotel caters to all your needs with a daily breakfast buffet, a business center, and free on-site parking. Embrace comfort and convenience at Holiday Inn Express Hotel and Suites West Coxsackie.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ALB

Location

Guest Reviews

8.2
Based on 408 reviews
Cleanliness: 8.34
Service: 8.81
Location: 8.85
Room Quality: 7.8
Amenities: 7.83
Value for Money: 7.29
Food and Beverage: 8.34
Overall Experience: 8.31
R
Richard • couple • us
8
Good value just off the highway
Pros:

Very convenient location immediately off I-87, but no problem with highway noise. Basic HI Express comfort and amenities- not fancy but adequate and good value for money. Good included breakfast with a number of hot items. Extremely welcoming front desk staff were very helpful with restaurant recommendations.

Cons:

Breakfast room rather small with limited number of tables.

2026-08-27 • via Nuitee
R
Romain • couple • fr
9
2026-08-25 • via Nuitee
A
Alexandra • family_with_children • ca
10
Pros:

Breakfast was better than expected, more than just the basic.

2026-08-18 • via Nuitee
C
CHERYL • extended_group • us
8
All was good. The weather was bad. But it was fine otherwise.
Pros:

The gentlemen that checked us in was unprofessional. He was more focused on his cell phone than working. He barely spoke. I mentioned I had added on an extra night separately. I anssumed that he would have added that on to my room so there wouldn’t be an issue for the room. That Thursday we were called that we were to check out , and I explained to the other staff and they said the one who checked us in never put anything in comments. But the gentleman just made some switches and we were able to stay in our to.

Cons:

The check in gentleman.

2026-08-17 • via Nuitee
J
james • solo_traveller • us
10
2026-08-11 • via Nuitee
M
Mirsada • extended_group • us
10
Pros:

Very clean ,accommodating ,very lovely staff.

2026-08-07 • via Nuitee
J
Jalia • couple • us
10
My stay was great and I'd stay there again
Pros:

I liked how clean and organized everything was on the property. I met a kind lady at the front desk and a nice man 🤎. They both were great. The lady that I met was very helpful and super friendly. The second person who was upfront ( the man) was also very nice! Very sweet💕

Cons:

I didn't dislike anything about the property

2026-07-07 • via Nuitee
D
David • extended_group • us
9
2026-06-15 • via Nuitee
C
Christine • couple • us
8
2026-06-09 • via Nuitee
M
Minna-Liisa • family_with_children • fi
9
2026-05-05 • via Nuitee
W
West • couple • us
10
2026-05-01 • via Nuitee
D
Dottie • family_with_children • us
10
Pros:

Everything

Cons:

No breakfast

2026-04-12 • via Nuitee
B
Bowman • solo_traveller • us
1
2026-04-09 • via Nuitee
E
Elcio • couple • us
10
Great
Pros:

Receptionist was very Nice, let us change for a quiet room

Cons:

Everything was great

2026-04-06 • via Nuitee
J
Jacques • family_with_children • ca
8
Cons:

A bit noisy next to highway

2026-03-15 • via Nuitee
B
Barbara • couple • us
6
2026-01-20 • via Nuitee
A
Alan • family_with_children • us
7
IT BEAT SLEEPING IN MY CAR.
Pros:

What breakfast, we went down at eight AM, all of the cinnamon rolls were gone, the bacon was broken up into very small pieces about an inch long. The eggs were disgusting to the taste. The only thing that was awesome was the coffee , orange juice, and the bagels.Just fix the

Cons:

Just fix the choices that they have for the breakfast, and don't run out of food.
The price for the room was a little high, but they got you by the cajónes because there is nothing closer to this area.

2026-01-19 • via Nuitee
B
Barry • couple • us
9
Pros:

Good location, clean room, nice people

Cons:

Lumpy bed needs replacing

2026-01-19 • via Nuitee
F
frederick • couple • us
10
A comfortable experience
Pros:

Great staff

Cons:

All was good

2026-01-19 • via Nuitee
A
Amy • family_with_children • us
8
2026-01-15 • via Nuitee