Holiday Inn Florence by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.3 (310 reviews)
7905 Freedom Way , Florence , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable beds
Cons:
Dirty bathrooms
Issues with breakfast service
High price for value

Categories

Cleanliness
7.68
Some reviews mentioned dirty bathrooms and peeling paint.
Service
8.65
Friendly staff and good customer service noted in multiple reviews.
Location
9.19
Great location with easy access to attractions.
Room Quality
8.14
Rooms were clean and comfortable but issues with light exposure were noted.
Amenities
8.47
Facilities and amenities were well received overall.
Value for Money
7.93
Some concerns about pricing relative to the cleanliness and service quality.
Food and Beverage
7.68
Breakfast not replenished and should be improved based on reviews.
Overall Experience
8.65
Generally positive experience with room for improvements.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:17

Property Description

Indulge in Comfort and Convenience

Luxurious Amenities: Enjoy a relaxing stay at our Florence hotel with an indoor pool, on-site dining at Kem’s Restaurant & Lounge, and a 24-hour fitness center to keep you active.

Modern Rooms: Unwind in our spacious guest rooms equipped with a 37-inch flat-screen TV, free Wi-Fi, microwave, fridge, and coffee maker. The contemporary design and work desk provide both comfort and functionality.

Convenient Location: Explore nearby attractions like Florence Mall and Turfway Park Race Track, just a short drive away. With Cincinnati-Northern Kentucky International Airport within reach, your travels are made easy.

Experience the best of Florence at Holiday Inn. Book your stay now for a memorable getaway.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CVG

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 310 reviews
Cleanliness: 7.68
Service: 8.65
Location: 9.19
Room Quality: 8.14
Amenities: 8.47
Value for Money: 7.93
Food and Beverage: 7.68
Overall Experience: 8.65
V
Verla • extended_group • us
6
It was an Okay stay, but updates need to take place.
Pros:

The breakfast was fine. Food ran out quickly and wasn't replenished but we found enough to eat.

Cons:

The bathroom was rather dirty and needed updating. Around the shower / bath, the dirt in the corners needs some extra work. The paint/sheetrock was peeling and looked bad.

2026-01-20 • via Nuitee
J
JOHN • couple • us
8
In its time and place, this Holiday Inn gave us what I like most --- good value for money.
Pros:

Location, facilities, courtesy of staff, and breakfast were very good at the price.

Cons:

The bar server was not particularly deft with our food or drink.. We asked permission to play a game of rummy at our table and she said, "I don't care."

2026-01-19 • via Nuitee
M
Mandy • couple • us
6
2026-01-19 • via Nuitee
J
Janet • couple • us
10
Great
2026-01-19 • via Nuitee
P
Patty • family_with_children • us
10
great
Pros:

beds were very comfortable, and room was very clean

Cons:

none

2026-01-19 • via Nuitee
R
Ruthy • family_with_children • us
10
2025-12-31 • via Nuitee
R
Rufus • couple • us
7
Cons:

Price

2025-12-29 • via Nuitee
T
Tracey • couple • us
8
2025-12-28 • via Nuitee
C
Charlene • extended_group • us
10
2025-11-24 • via Nuitee
L
Luca • family_with_children • it
6
2025-11-19 • via Nuitee
C
Cory • family_with_children • us
10
Very good
Pros:

Nice ambiance and cozy vibes!

2025-11-03 • via Nuitee
C
Carole • couple • us
10
Very good
Pros:

Great location, lovely staff

2025-11-03 • via Nuitee
D
Dennis • extended_group • us
8
Overall good experience
Pros:

Clean and nice facility

Cons:

Breakfast should be provided free, at least a limited one.

2025-10-16 • via Nuitee
C
Caleb • friends
2
Pros:

Everything was fine except for housekeeping. They were vacuuming at 9:00am and also had a speaker full blast while cleaning other rooms. I couldn’t get any sleep and they woke me up.

2025-10-12 • via Nuitee
N
Niya • couple • us
9
Pros:

It’s location

Cons:

The breakfast

2025-10-08 • via Nuitee
M
Michael • family_with_children • us
10
2025-10-02 • via Nuitee
C
Cheryl • couple • us
10
2025-09-29 • via Nuitee
T
Tara • family_with_children • us
7
2025-09-13 • via Nuitee
B
Bryant • partner
10
Pros:

Friendly

2025-09-12 • via Nuitee
B
Bryant • partner
10
Pros:

Friendly

2025-09-12 • via Nuitee